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Avis sur Aiden by Best Western Scottsdale North

3 out of 5
Aiden by Best Western Scottsdale North
10801 N 89th Pl, Scottsdale, AZ

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 585 avis sur 1007." "
Note des voyageurs de 8 (Bien), d’après 274 avis sur 1007." "
Note des voyageurs de 6 (Satisfaisant), d’après 88 avis sur 1007." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 1007." "
Note des voyageurs de 2 (Horrible), d’après 29 avis sur 1007." "

8,8/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Zalma Batrez

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing stay!
Séjour de 2 nuits en avril 2024

10/10 Excellent

Lifen

Voyage en famille
Excellent
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 24 avr. 2024
Thank you for your glowing review! We're thrilled to hear that you had a great stay with us. Our team takes pride in maintaining a clean and comfortable environment for our guests, and we're glad to know that you found our rooms to be clean and the check-in process smooth. Thank you

10/10 Excellent

susan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I will be back to Aiden best Western if I fly back to Arizona
Séjour de 14 nuits en avril 2024
Réponse de Samuel Grider le 23 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Bien

audrey

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Samuel Grider le 24 avr. 2024
Thank you for your glowing review! We're thrilled to hear that you had a great stay with us. Thank you

10/10 Excellent

Tanya

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet
Séjour de 2 nuits en avril 2024
Réponse de Samuel Grider le 22 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property.
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 22 avr. 2024
Thank you for completing the survey regarding your recent stay at our property.

10/10 Excellent

Riley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 22 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Carla

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My favorite place to stay when I visit Scottsdale!
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 19 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Phu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and welcoming. Complimentary breakfast we appreciated.
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 22 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Sandi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Totally friendly and helpful if you need something. Cleaned good coffee everything was right and always says I stay here a lot.
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 18 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Shelly

Les points forts : Personnel et service
The staff were very helpful and kind.
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 18 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Jordan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best best western I’ve ever stayed at. I just think y’all need water bottle filling stations :)
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 18 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Bien

jeff, lawrence

Séjour de 2 nuits en avril 2024
Réponse de Samuel Grider le 19 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Sebastian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The whole setting is excellent. Suites are awesome just like the staff
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 17 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Lori

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s not fancy, but is great for its class.
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 17 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

ashley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Samuel Grider le 17 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Lucia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
awesome
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 16 avr. 2024
Thank you for your glowing review! We're thrilled to hear that you had a great stay with us. Our team takes pride in maintaining a clean and comfortable environment for our guests, and we're glad to know that you found our rooms to be clean and the check-in process smooth. Thank you

10/10 Excellent

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice stay. Very clean and just what’s needed to relax and get some rest.
Séjour de 2 nuits en avril 2024
Réponse de Samuel Grider le 16 avr. 2024
Thank you for your glowing review! We're thrilled to hear that you had a great stay with us. Our team takes pride in maintaining a clean and comfortable environment for our guests, and we're glad to know that you found our rooms to be clean and the check-in process smooth. Thank you

10/10 Excellent

Farzad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very comfortable bed and quiet rooms.
Séjour de 4 nuits en avril 2024
Réponse de Samuel Grider le 15 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Bruce

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice pool and outdoor area.
Séjour de 2 nuits en avril 2024
Réponse de Samuel Grider le 15 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Bien

Charli

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Samuel Grider le 15 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Bien

Paula

Voyage en groupe
Les points forts : Équipements
Nice pool area. Clean rooms
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 15 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean facilities. Quiet.
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 15 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Bien

Noel.

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I feel like I received very good value for the bunny and my stay was uneventful, the beds were good, and there was restaurants nearby
Séjour de 3 nuits en avril 2024
Réponse de Samuel Grider le 15 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Bien

Shani

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We’ve been staying here often due to medical care received in town. Everyone is friendly, parking is easy and the rooms are comfortable.
Séjour de 2 nuits en février 2024
Réponse de Samuel Grider le 11 avr. 2024
Hello there and thank you for choosing Aiden Best Western. Please come again.

8/10 Bien

Rita

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Beds and pillows great. The stuff in the bathroom for use like soaps etc excellent quality. The AC was a bit noisy was the only negative.
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 10 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Sury

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
wonderful and clean
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 9 avr. 2024
Hello there and thank you for choosing Aiden Best Western. Please come again.

8/10 Bien

Monica

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I stay at this hotel every three weeks. I have never had a problem and everyone has just been amazing. This week the new young girls that work the front desk are completely rude. When checking out I had asked for a receipt which they said they couldn’t provide and when I walked out they started laughing. It’s been the same young girl every morning and while leaving for my day I always tell her to have a great day and never got a response from her! Everyone else has been wonderful but these two just killed it for me.
Séjour de 3 nuits en avril 2024
Réponse de Samuel Grider le 5 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Loes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Samuel Grider le 5 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Sherlyn

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was really good !
Séjour de 1 nuit en mars 2024
Réponse de Samuel Grider le 6 avr. 2024
Hello there and thank you for choosing Aiden Best Western. Please come again.

10/10 Excellent

Lauri

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property offered alot of activities
Séjour de 2 nuits en mars 2024
Réponse de Samuel Grider le 4 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Bien

Jessica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thumbs up😃😃
Séjour de 2 nuits en mars 2024
Réponse de Samuel Grider le 3 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

2/10 Horrible

Colin

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The fact that they could not accommodate me with the room that I had requested and paid for was disappointing, to start. The front desk person was absolutely rude when I told her I was not happy about not getting the patio room that I had paid for. First, she told me it was because I had booked through Expedia. She mentioned that for a second time later in the conversation. She figured that offering me 3 - $30 breakfast coupons should cover the inconvenience. I disagreed. She ended up putting us in a room that had a shared patio. This patio would have been fine if we knew the other family. There were 3 seats, and 6 people total, in a very confined patio. The next day when Samuel, the "manager" came in, he was very sympathetic, and I thought that he handled the situation very professionally. When he didn't get back to me when he said he would, I went to see him again. At that point it was like he was a different person. He said he was too busy to look at the situation and might get a chance to look at it sometime next week. I asked again if he even remembered our conversation and claimed that he did. I ran into him again about an hour later and all of a sudden, he knew all about the situation but was very aggressive in telling me that the shared patio actually cost more than my original room with its private patio. Obviously, I said you are not going to try to go down that road. He stormed back into his office and actually slammed the door in my face. He was a changed person.
Séjour de 4 nuits en mars 2024
Réponse de Samuel Grider le 29 mars 2024
Hello there and thank you for choosing Aiden Best Western. Please come again.

8/10 Bien

Mary Jo, Golden

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
We stayed here three nights and I would think for the price they could do some service to your room maybe dump the trash give you an extra towel. Breakfast costs an extra $10.99 a person which other hotels offer the same food for free! All 3 mornings I went to get some coffee and 2 of the 3 days it was empty by 8:15am. They have a Starbucks in the lobby that is never open which would have been nice. It was a very clean hotel never talked with the staff except for check in and she was very nice!
Séjour de 3 nuits en mars 2024
Réponse de Samuel Grider le 28 mars 2024
Hello there and thank you for choosing Aiden Best Western. Please come again.

6/10 Satisfaisant

Zona, Tonalea

Les points faibles : Équipements
Was disappointed that a room with a patio was extra. False advertisement from the pictures. Hot tub and pool were crowded. Service at the bar was so poor that I left. Restaurant was greasy spoon at best.
Séjour de 1 nuit en mars 2024
Réponse de Samuel Grider le 28 mars 2024
Hello there and thank you for choosing Aiden Best Western. Please come again.

8/10 Bien

Lyps

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice area, close to lots of shops and restaurants. East access to the highways. A little noisy on the 1st floor I could hear exit doors closing. There was a restaurant/bar in the hotel. Thought I didn’t use it. The pool/hot tub area was nice.
Séjour de 5 nuits en mars 2024
Réponse de Samuel Grider le 28 mars 2024
Hello there and thank you for choosing Aiden Best Western. Please come again.

6/10 Satisfaisant

Mary

Séjour de 2 nuits en mars 2024
Réponse de Samuel Grider le 15 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

2/10 Horrible

Laurie

Séjour de 1 nuit en mars 2024
Réponse de Samuel Grider le 15 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Conrad

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The thing that stands out most is how friendly and helpful the staff is. They are awesome.
Séjour de 1 nuit en mars 2024
Réponse de Samuel Grider le 27 mars 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

2/10 Horrible

Yvonne

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The hotel smelled really bad, like mold. I woke up with a sore throat from breathing in the smell. The carpet was stained, bathroom had no fan and had a sliding door instead of an actually door. The beds were extremely uncomfortable, woke up extremely tired and sore. None of us slept and had an important appointment the following morning. Really disappointed.
Séjour de 1 nuit en mars 2024
Réponse de Samuel Grider le 27 mars 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Steve

Séjour de 2 nuits en mars 2024
Réponse de Samuel Grider le 27 mars 2024
On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Bien

Almir, Washburn

Séjour de 3 nuits en mars 2024
Réponse de Samuel Grider le 15 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

8/10 Bien

George

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property is conveniently located and room was clean
Séjour de 5 nuits en mars 2024
Réponse de Samuel Grider le 21 mars 2024
Hello there and thank you for choosing Aiden Best Western. Please come again.

6/10 Satisfaisant

Don

Voyage en couple
Disappointed that we were told to move from the pool area for a photo shoot during the hour of relaxation after a day of hiking. Coming back in an hour meant darkness. Ice maker not working meant a trip to the front desk. Charging for breakfast is a dealbreaker for us not returning.
Séjour de 2 nuits en mars 2024
Réponse de Samuel Grider le 21 mars 2024
Hello there and thank you for choosing Aiden Best Western. Please come again.

8/10 Bien

Jared, Farmington

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Samuel Grider le 21 mars 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

2/10 Horrible

Kimberly

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Restaurant was poor, service and food. Understaffed. Breakfast was poor and you had to pay for it. Dirty, sloppy breakfast area and staff didn’t care. All employees were not happy. Manager seemed not to care. Starbucks was closed and had a poor coffee machine. However our room was nice, had been redone but the bathroom was dirty
Séjour de 4 nuits en mars 2024
Réponse de Samuel Grider le 18 mars 2024
Thank you for completing the survey regarding your recent stay at our property.

10/10 Excellent

Sheree

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice property and staff
Séjour de 3 nuits en mars 2024
Réponse de Samuel Grider le 18 mars 2024
On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Kimberly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderfully kind and helpful front desk staff. Beautiful, clean, updated room! Loved staying here!
Séjour de 2 nuits en mars 2024
Réponse de Samuel Grider le 18 mars 2024
Thank you for choosing Aiden.

10/10 Excellent

Patrick

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk was great, didnt ask for room service but bumped into them in the hall and they were all super friemdly too. Great breakfast, nice little store in lobby came in handy too.
Séjour de 2 nuits en mars 2024
Réponse de Samuel Grider le 18 mars 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.

10/10 Excellent

Veronica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice area
Séjour de 2 nuits en mars 2024
Réponse de Samuel Grider le 22 mars 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to Thank you for choosing Aiden.