Avis
7,6
Bien
7,6/10
Propreté
7,8/10
Personnel et service
7,4/10
Équipements
7,2/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
25 déc. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
8/10 Bien
Franck
14 avr. 2010
Les points forts : Propreté et personnel et service
bonne adresse mais très impers
Franck
10/10 Excellent
Patrick
13 janv. 2024
Patrick
Séjour de 7 nuits en janvier 2024
Réponse de Pisey le 26 févr. 2024
Dear Patrick, Thank you for your wonderful review of Phnom Penh Hotel! We are delighted to hear that you had a perfect stay and that our top priority of guest satisfaction was met. We look forward to hosting you again soon. Thank you for choosing our hotel! Warm regards,
8/10 Bien
HIROSHI
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
HIROSHI
Séjour de 1 nuit en janvier 2024
Réponse de Pisey le 26 févr. 2024
Dear Hiroshi, Thank you for your wonderful review of Phnom Penh Hotel! We are delighted to hear that you had a perfect stay and that our top priority of guest satisfaction was met. We look forward to hosting you again soon. Thank you for choosing our hotel! Warm regards,
10/10 Excellent
Chipo
Voyage en couple
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chipo
Séjour de 3 nuits en décembre 2023
Réponse de Pisey le 10 janv. 2024
Dear Chipo Ngaa, Thank you for your wonderful review of Phnom Penh Hotel! We are delighted to hear that you had a perfect stay and that our top priority of guest satisfaction was met. We look forward to hosting you again soon. Thank you for choosing our hotel! Warm regards,
8/10 Bien
Nimol
21 nov. 2023
Nimol
Séjour de 1 nuit en novembre 2023
2/10 Horrible
SUNG HO
2 nov. 2023
SUNG HO
Séjour de 5 nuits en octobre 2023
Réponse de Pisey le 3 nov. 2023
Dear Mr. / Ms. Sung Ho,Thank you for choosing Phnom Penh Hotel for your recent stay. We are glad to hear that you had an amazing stay with us. However, we apologize for any issues you may have experienced during your stay. To better serve our guests, we kindly ask if you could provide us more details regarding your concerns. Your feedback will be valuable to us in improving our services and facilities.Thank you again for your review, and we hope to have the opportunity to welcome you back soon.Best regards,
10/10 Excellent
Injong
6 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Injong
Séjour de 5 nuits en août 2023
Réponse de Pisey le 7 sept. 2023
Dear Injong, Thank you for your wonderful review of Phnom Penh Hotel! We are delighted to hear that you had a perfect stay and that our top priority of guest satisfaction was met. We look forward to hosting you again soon. Thank you for choosing our hotel! Warm regards,
10/10 Excellent
SATOMI
Voyage en famille
30 août 2023
Les points forts : Personnel et service et équipements
SATOMI
Séjour de 4 nuits en août 2023
Réponse de Pisey le 30 août 2023
Dear Satomi, Thank you for your wonderful review of Phnom Penh Hotel! We are delighted to hear that you had a perfect stay and that our top priority of guest satisfaction was met. We look forward to hosting you again soon. Thank you for choosing our hotel! Warm regards,
10/10 Excellent
SUNG HO
Voyage d’affaires
28 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hoping to be booking again.
SUNG HO
Séjour de 2 nuits en juillet 2023
Réponse de Pisey le 29 juil. 2023
Dear Sung Ho Son,Thank you for your wonderful review of Phnom Penh Hotel! We are delighted to hear that you had a perfect stay and that our top priority of guest satisfaction was met. We look forward to hosting you again soon. Thank you for choosing our hotel! Warm regards,
10/10 Excellent
KOHEI
3 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
KOHEI
Séjour de 1 nuit en mars 2023
Réponse de Nik le 18 mai 2023
Thank you so much for your positive feedback.We hope to serve you next time soon.
10/10 Excellent
Tomoyasu
Voyage en groupe
17 mars 2023
Les points forts : Propreté, personnel et service, équipements
Tomoyasu
Séjour de 4 nuits en mars 2023
Réponse de Nik le 18 mars 2023
Dear Tomoyasu San,We would like to say thank you so much for leaving us such a positive review during your stay with us.Hope to serve you next time.Regards,Nik (Ms.)
8/10 Bien
beomjae
26 févr. 2023
beomjae
Séjour de 9 nuits en février 2023
Réponse de Nik le 3 avr. 2023
Dear Beomjae,Greetings to you!On behalf of Phnom Penh Hotel management,We would like to say thank you very much for such a positive review.We hope to serve you next time.Best regards,Nik (Ms.)
6/10 Satisfaisant
gary
Voyage en groupe
15 févr. 2023
Les points forts : Propreté et personnel et service
gary
Séjour de 1 nuit en février 2023
Réponse de Nik le 1 mars 2023
Thank you for a nice review, hope to serve you next time.Have a good day!
10/10 Excellent
Yutaka
11 févr. 2023
Yutaka
Séjour de 2 nuits en février 2023
Réponse de Nik le 1 mars 2023
Thank you very for for your nice review. Hope to serve you next time in the near future.
8/10 Bien
beomjae
27 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
beomjae
10/10 Excellent
Makara
3 juil. 2022
Makara
Séjour de 3 nuits en juin 2022
10/10 Excellent
HIROYUKI
Voyage d’affaires
12 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HIROYUKI
Séjour de 2 nuits en mars 2020
Réponse de Nik le 16 mars 2020
Thanks for your reviewing we appreciated your feedback,
8/10 Bien
Voyageur vérifié
Voyage d’affaires
26 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2020
Réponse de Nik le 27 févr. 2020
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
We would like to say thank you very much for taking your valuable time to writing us a positive reviews.
We are pleased to know that you were impressed with our service stay experience of the quality of services.
I shall pass along your comments to our entire team to serve as added motivation for them to continue delivering the highest standards of service to our guests. Once again thank you so much for your review and am truly elated that you had such a fantastic stay with us.
With Best Regards,
Sereynik LAO (Ms.)
e-Commerce
8/10 Bien
Voyageur vérifié
Voyage d’affaires
20 févr. 2020
Les points forts : Propreté, personnel et service, confort de la chambre
이용 후기
Voyageur vérifié
Séjour de 5 nuits en février 2020
Réponse de Nik le 22 févr. 2020
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
Thank you so much for spending your valuable time to writing us a review.
We hope that your next future travel will bring you to Phnom Penh Hotel!
With Best Regards,
Sereynik (Ms.)
6/10 Satisfaisant
Jeongseok
Voyage d’affaires
7 févr. 2020
Les points forts : Personnel et service
Les points faibles : Propreté
프롬펜
Jeongseok
Séjour de 2 nuits en février 2020
Réponse de Nik le 7 févr. 2020
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
Thank you very much for writing us a positive review.
We hope that your next trip will bring you to Phnom Penh Hotel!
Have a nice day!
With Best Regards,
Sereynik LAO (Ms.)
e-Commerce
8/10 Bien
Yutaka
Voyage d’affaires
4 févr. 2020
Les points forts : Propreté et personnel et service
総合的にはOK
Yutaka
Séjour de 5 nuits en janvier 2020
Réponse de Nik le 5 févr. 2020
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
Thank you so much for staying with us.
We wish to serve you in the near future trip to Phnom Penh Cambodia,
Have a good day!
Should you have any further assistance or information, Please do not hesitate to contact us at any time.
With Best Regards,
Sereynik LAO (Ms.)
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
26 janv. 2020
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
過去最低
Voyageur vérifié
Séjour de 4 nuits en janvier 2020
Réponse de Sereynik le 28 janv. 2020
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
We are all disappointed that you did not enjoy your time with us and please rest assured that we will always do everything within our power to resolve any issues that are brought to our attention.
With Best Regards,
Sereynik LAO (Ms.)
e-Commerce
6/10 Satisfaisant
Voyageur vérifié
17 janv. 2020
Les points forts : Propreté
Voyageur vérifié
Séjour de 4 nuits en janvier 2020
Réponse de Nik le 17 janv. 2020
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
We thanking you very much for you choosing our hotel as per your preferred destination in Phnom Penh!
I shall pass along your comments to our entire team to build their services as stronger as the experience you met.
We hope to see you in near future trip to Cambodia.
Have a nice day!
With Best Regards,
Sereynik LAO (Ms.)
e-Commerce
8/10 Bien
Isao
Voyage d’affaires
12 janv. 2020
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
カンボジアトラディショナルホテル
Isao
Séjour de 4 nuits en janvier 2020
Réponse de Nik le 25 janv. 2020
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
We would like to say thank you very much for taking the valuable time to writing us a positive reviews,
We are please to know that you were impressed with overall stay experience of our property and service by our team members. I shall pass along your comments to our entire team to serve as added motivation for them to continue delivering the highest standards of service to our guests.
Have a nice day!
Once again thank you very much for your review and am truly elated that you had such a fantastic stay.
With Best Regards,
Sereynik LAO (Ms.)
e-Commerce
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
29 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Réponse de Nik le 30 déc. 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
Thank you very much for your reviews.
We wish to serve you next time.
Should you have any further assistance, Please do not hesitate to let us know.
With Best Regards,
Sereynik (Ms.)
8/10 Bien
Lin
Voyage d’affaires
20 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lin
Séjour de 1 nuit en octobre 2019
Réponse de Nik le 23 déc. 2019
Dear Valued Guest,
Merry Christmas greetings to you!
We would like to say thank you very much for reviewing our Phnom Penh Hotel through the Expedia website.
We hope that your next trip will bring you to Phnom Penh Hotel!
Have a good day!
Kind regards,
Sereynik LAO (Ms.)
8/10 Bien
Voyageur vérifié
13 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en décembre 2019
Réponse de NIK le 13 déc. 2019
Dear Valued Guest,
Christmas greetings to you!
Thank you very much for taking taking the time reviewing our hotel.
We hope that your next trip will bring you to Phnom Penh Hotel Comfort and Grandeur in the heart of Phnom Penh!
With Best Regards,
Sereynik LAO (Ms)
e-Commerce
4/10 Médiocre
Voyageur vérifié
6 déc. 2019
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Voyageur vérifié
Séjour de 4 nuits en novembre 2019
Réponse de NIK le 6 déc. 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
Thanks for staying with us.
Have a nice day!
8/10 Bien
Voyageur vérifié
Voyage en famille, Voyage en groupe
4 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en novembre 2019
Réponse de NIK le 4 déc. 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel! In Phnom Penh!
We are please to know that you were impressed with overall stay experience of the hotel facilities except our bathtub that is inconvinient for you, I shall pass along your comments to our entire team related.
Thank you very much for staying with Phnom Penh Hotel!
We hope to serve you next time.
With Best Regards,
Sereynik
10/10 Excellent
Gudlaugur
27 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful hotel with excellent service and great
Gudlaugur
Séjour de 3 nuits en octobre 2019
Réponse de Sereynik le 28 oct. 2019
Dear Valued Guest,
Warmest greeting from Phnom Pneh Hotel !
We appreciated your positive feedback.
Thank you so much for staying with us.
Have a wonderful day !
With Best Regards,
Sereynik
e-Commerce
8/10 Bien
Rowel, Philippines
Voyage en groupe
22 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rowel
Séjour de 6 nuits en octobre 2019
Réponse de Nik le 23 oct. 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel !
We appreciated your positive feedback.
We hope that your near future accommodated will be Phnom Penh Hotel !
Thank you so much for staying with us.
With Best Regards,
Sereynik LAO (Ms)
10/10 Excellent
HIDEYUKI
20 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
プノンペンホテル快適度
HIDEYUKI
Séjour de 1 nuit en octobre 2019
Réponse de Sereynik le 22 oct. 2019
Dear Hideyuki San,
Warmest greeting from Phnom Penh Hotel !
We are much appreciated your positive feedback.
We hope that your next trip will bring you to Phnom Penh Hotel.
Once again thank you very much for staying with us.
With Best Regards,
Sereynik LAO (Ms)
2/10 Horrible
Jun Hyun
29 sept. 2019
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Jun Hyun
Séjour de 3 nuits en septembre 2019
Réponse de NIK le 1 oct. 2019
Dear Jun Hyun,
Warmest greeting from Phnom Penh Hotel !
Thank you for letting us know about your recent experiece with us. We apologize if our service did not meet your expectations. and appreciate you taking time to share your concerns to improve our services.
We will inform to our management concerns to resolve this issue not to happen in the near future stay.
We wish your next stay will be PHNOM PENH HOTEL !
With kind regards,
Sereynik
10/10 Excellent
Clarissa
16 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay!
Clarissa
Séjour de 2 nuits en septembre 2019
Réponse de Sereynik LAO le 16 sept. 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
Thank you for taking time to write this wonderful review of your experience here on Expedia. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you. It is also wonderful to know that you enjoyed our room facilities. All of us at the hotel are passionate about making your stay at Phnom Penh Hotel a memorable and wonderful one and we will continue to ensure that your next stay is perfect.
We are pleased to be part of your relaxing, comfortable stay in Cambodia, and we all hope to extend our warmest welcome to you again real soon.
With Best Regards,
Sereynik (Ms)
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
13 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en août 2019
Réponse de NIK le 13 août 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
We are all disappointed that you did not enjoy your time with us and please rest assured that we will always do everything within our power to resolve any issues that are brought to our attention.
Thank you for choosing our hotel as your preferred destination in Phnom Penh.
With Best Regards,
Sereynik (Ms)
8/10 Bien
Voyageur vérifié
Voyage d’affaires, Voyage en couple
7 août 2019
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en août 2019
Réponse de Nik le 7 août 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
We are much appreciated for your feedback.
And we are so sorry if the dinner price is unacceptable for you we will brief to our Management regarding to your detail.
We hope that your next trip will bring you to Phnom Penh Hotel!
Kind regards,
Sereynik (Ms).
10/10 Excellent
Kimo
28 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
만족스럽습니다.
Kimo
Séjour de 4 nuits en juillet 2019
Réponse de Nik le 31 juil. 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
We are much appreciated for your positive feedback to our hotel service and the friendly staff.
Hope your next stay will be more enjoyable as if you were at home.
With Best regards,
Sereynik LAO (Ms)
6/10 Satisfaisant
Voyageur vérifié
17 juil. 2019
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Réponse de Nik le 23 juil. 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
We are much appreciated for your review.
Hope the next trip will bring you to Phnom Penh Hotel.
With best regards,
e-Commerce
10/10 Excellent
Voyageur vérifié
7 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de NIK le 23 juil. 2019
Dear Valued Geust,
Warmest greeting from Phnom Penh Hotel!
We are much appreciated for your review.
Hope your next trip will bring you more enjoyable with our Phnom Penh Hotel service.
With best regards,
e-Commerce
6/10 Satisfaisant
Voyageur vérifié
6 juil. 2019
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Nik le 23 juil. 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
We are much appreciated for your review.
Hope your next trip will bring you to Phnom Penh Hotel.
With best regards,
e-Commerce
8/10 Bien
Voyageur vérifié
14 juin 2019
Les points forts : Personnel et service
まあまあ
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de Nique le 24 juin 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
We would like to say thank you for taking the valuable time to gave us a comment.
Hope to see you next time.
With Best Regards,
e-Commerce Team
8/10 Bien
Voyageur vérifié
Voyage en famille
5 juin 2019
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 5 nuits en mai 2019
Réponse de Nique le 6 juin 2019
Dear Valued Customer,
Warmest greeting from Phnom Penh Hotel!
Thank you very much for taking the valuable time to give us a comment.
We are all disappointed that you did not enjoy your time with us and please rest assured that we will always do everything within our power to resolve any issues that are brought to our attention.
With Best regards,
e-Commerce team
6/10 Satisfaisant
Voyageur vérifié
Voyage en groupe
3 juin 2019
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Réponse de Nique le 6 juin 2019
Dear Valued Customer,
Warmest greeting from Phnom Penh Hotel!
We would like to say thank you very much for taking the valuable time to give us a feedback and that sound so fantastic that you had been enjoyed with our Restaurant.
Hope you see you real again soon.
With Best regards,
e-Commerce team
We are all disappointed that you did not enjoy your time with us and please rest assured that we will always do everything within our power to resolve any issues that are brought to our attention.
8/10 Bien
MIKIHIRO
1 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MIKIHIRO
Séjour de 2 nuits en mai 2019
Réponse de Nique le 6 juin 2019
Dear Valued Customer,
Warmest greeting from Phnom Penh Hotel!
Thank you very much for choosing our hotel as your preferred destination in Phnom Penh.
With Best regards,
e-Commerce team
8/10 Bien
Phnom, 日本
Voyage d’affaires
28 mai 2019
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Phnom
Séjour de 2 nuits en mai 2019
Réponse de Nique le 31 mai 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
Thank you very much for choosing Phnom Penh Hotel as your preferred hotel destination in Phnom Penh and for taking the time to provide your feedback on our services and facilities.
We are all disappointed that you did not enjoy your time with us and please rest assured that we will always do everything within our power to resolve any issues that are brought to our attention.
Should you have any further assistance, Please do not hesitate to let us know.
With best regards,
E-Commerce Team
8/10 Bien
Voyageur vérifié
12 mai 2019
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
残念
Voyageur vérifié
Séjour de 2 nuits en mars 2019
Réponse de Nique le 14 juin 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
We are all disappointed that you did not enjoy your time with us and please rest assured that we will always do everything within our power to resolve any issues that are brought to our attention.
Thank you for sharing your experience with us here on Expedia's site. We appreciate that you have enjoyed our convenient location and that you had a fabulous time with us. We are already counting down to your next happy return visit.
Thank you for your recommendation and we look forward to welcome you back again!
With Best Regards,
Satyasereynik LAO (Ms)
8/10 Bien
Voyageur vérifié
9 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
快適
Voyageur vérifié
Séjour de 1 nuit en mai 2019
Réponse de Nique le 24 juin 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
We would like to say thank you for taking the valuable time to gave us a comment.
Hope to see you next time.
With Best Regards,
e-Commerce Team
8/10 Bien
Voyageur vérifié
9 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
プノンペンホテル
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Réponse de nique le 24 juin 2019
Thank you for staying with us.
8/10 Bien
ok
Voyage d’affaires
7 avr. 2019
Les points forts : Personnel et service
ok
Séjour de 2 nuits en avril 2019
Réponse de Nique le 8 mai 2019
Dear Valued Guest,
Warmest greeting from Phnom Penh Hotel!
Thank you very much for positive feedback.
We wish to see you in the near future.
Best regards.
Sereynik