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Avis sur Citadines St Georges Terrace Perth

4 out of 5
Citadines St Georges Terrace Perth
No 185 St Georges Terrace, Perth, WA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 421 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 434 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 93 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 33 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 1000." "

8,8/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Patrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ideal au Centre de Perth,bon rapport qualite prix
Hotel tres bien placé au centre de Perth. Calme. Chambre moderne et spacieuse. Equipe au service du client.Bon rapport qualite prix
Séjour de 1 nuit en janvier 2019
Réponse de The Citadines Team le 10 janv. 2019
Dear Patrice, Thank you for choosing Citadines as your accommodation whilst visiting Perth CBD, we're pleased you enjoyed your stay and the location of the hotel! We'll be sure to pass your comments onto our wonderful team. Till next time, The Citadines Team.

8/10 Bien

VINCENT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tout parfait
Nous nous sommes extrêmement plu à Perth et dans cette hôtel et avons prolong 2 fois notre séjour! Hôtel moderne bien placé, silencieux et à la pointe du moment, seule la connection internet avait quelques problems Aves des coupures intempestives mais cela ne change pas notre opinion
Séjour de 2 nuits en octobre 2018
Réponse de The Citadines Team le 11 oct. 2018
Dear Vincent, We are pleased to learn you enjoyed your stay so much you extended twice! Thank you. We hope you enjoy the rest of your trip. Kind regards, The Citadines Team.

10/10 Excellent

VINCENT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Only the WiFi have some problems, needs often to reconnect
Séjour de 1 nuit en octobre 2018
Réponse de The Citadines Team le 12 oct. 2018
Dear Vincent, Thank you for your review. The WIFI will automatically disconnect itself after 24 hours and prompt you to sign in again as part of the user agreement. Should you have any issues our front desk team is always willing to help. Kind regards, The Citadines Team.

8/10 Bien

VINCENT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2018
Réponse de The Citadines Team le 10 oct. 2018
Dear Vincent, Thank you for your recent review of Citadines. We truly appreciate your feedback and hope you enjoy the rest of your trip. Kind regards, Guest Service.

10/10 Excellent

Nadine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je recommande
Bon rapport qualité / prix pour un hôtel situé en plein centre.
Séjour de 2 nuits en mai 2018
Réponse de The Citadines Team le 19 mai 2018
Chère Nadine, Merci pour votre recommandation. Nous avons hâte de vous revoir. Sincères amitiés, The Citadines Team.

8/10 Bien

PIERRE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien situé, personnel à l'écoute , très bien dans l'ensemble.

10/10 Excellent

Grégoire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Appart-hotel moderne et bien placé
Très bien situé à 15min de la gare centrale et à 2 pas de Kings Park, Elizabeth quai et William street

8/10 Bien

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel bien placé et propre
très bon accueil à l'arrivée après un voyage de 30 heures d'avion personnel fort aimable chaque fois que sollicité position centrale dans Perth très appréciable

10/10 Excellent

Francoise, Noumea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nous reviendrons...
Hotel très bien situé, personnel très agréable et à l'écoute.

6/10 Satisfaisant

Guy Rene, Marseille

Ensemble assez satisfaisant
Chambre agréable,personnel serviable.Chambre bien équipée. Les moins : la literie pas très confortable,lit étroit le ménage n'a pas été fait plusieurs fois, à cause des jours fériés chambre propre en général

10/10 Excellent

Pat, TS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
West Australia
Très bonne situation, hotel très fonctionnel , ville agréable

10/10 Excellent

Terence, Dartmouth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were friendly, professional and helpful.
Séjour de 27 nuits en février 2024
Réponse de Yov le 21 mars 2024
Dear Terence, Thank you for taking the time to review your recent stay with us at Citadines, we are happy to hear you enjoyed your stay as well as the service provided by our friendly team! Thank you for choosing us as your accommodation, we hope to welcome you back again one day.Kind regards,Yov and team

8/10 Bien

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location and the rooms were a good size.
Séjour de 1 nuit en mars 2024
Réponse de Sarah Brady le 14 mars 2024
Thank you for your review, Susan.We're so happy that you enjoyed a comfortable stay.Kind Regards,Sarah and Team

6/10 Satisfaisant

Albert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were fantastic, clean rooms. But it is not a 4 or 5 star hotel . Just a place to sleep.
Réponse de Yov le 11 mars 2024
Dear Albert,Thank you for taking the time to review your recent stay with us.We are delighted to hear you had a pleasant stay and enjoyed a clean, comfortable room as well as the service provided by our friendly team.Thank you for choosing to stay with us at Citadines, we hope to welcome you back again one day!Kind regards,Yov and team

6/10 Satisfaisant

Claire

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
Staff at reception are lovely but the hotel needs a really thorough clean
Séjour de 3 nuits en mars 2024
Réponse de Sarah Brady le 11 mars 2024
Thank you for your review and providing feedback for improvement opportunities, Claire.We're so happy that you enjoyed the service provided by our friendly team and hope to welcome you back again soon.Kind Regards,Sarah and Team

10/10 Excellent

STELLA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff and excellent location
Séjour de 4 nuits en février 2024
Réponse de Sarah Brady le 29 févr. 2024
Thank you for your review, Stella. We're delighted you enjoyed your stay and the friendly service provided by our team.Kind Regards,Sarah and Team

10/10 Excellent

Terence, Dartmouth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ideally located. Excellent, friendly, professional staff.
Séjour de 13 nuits en février 2024
Réponse de Sarah Brady le 22 févr. 2024
Thank you for your review, Terence.We are delighted to hear that you enjoyed your stay with us, particularly the friendly service provided by our team.We hope to welcome you back again soon.Kind Regards,Sarah and Team

8/10 Bien

Donald

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Very quiet on main dri e, easy to get around. Front desk gal was very helpful with restaurants and the free transport just down the street.
Séjour de 2 nuits en février 2024
Réponse de Yov le 8 févr. 2024
Hi Donald,Thank you for taking the time to review your recent stay with us.I'm delighted to hear you had a great time staying with us and enjoyed a quiet room and the service provided by our friendly team!Thank you for the feedback, we hope welcome you again!Kind regards,Yov and team

8/10 Bien

Amrit

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like the location as it suits me for my clients
Séjour de 2 nuits en janvier 2024
Réponse de Sarah Brady le 23 janv. 2024
Dear Amrit,Thank you for your review, we are happy that the location is well suited for your clients and look forward to your next visit.Kind Regards,Sarah and Team

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thanks for a great stay even though it was for one night, i wish i had booked for tge week here :-)
Séjour de 1 nuit en janvier 2024
Réponse de Sarah Brady le 23 janv. 2024
Thank you for your review, Andrew.We are delighted to have met your expectations and look forward to welcoming you back when you visit again!Kind Regards,Sarah and Team

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Sarah Brady le 16 janv. 2024
Thank you for your rating, Sarah.

8/10 Bien

SUET PING

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en décembre 2023
Réponse de Sarah Brady le 11 janv. 2024
Thank you for your rating, Suet Ping. We are happy you enjoyed your stay.

8/10 Bien

Man Yee

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Everything is good except the bathtub requires a good clean.
Séjour de 2 nuits en décembre 2023
Réponse de Yov le 10 janv. 2024
Dear Man Yee,Thank you for taking the time to review your recent stay with us.We are delighted to hear you enjoyed your stay with us!Thank you for the feedback, we will attend to the matter immediately. Thank you for choosing us for your accommodation, we hope to welcome you back soon!Kind regards,Yov and team

10/10 Excellent

Benjamin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The kitchen facilities were excellent. The room was spacious, very tech friendly. The spa bath was relaxing. The bed was exceptionally comfortable. The air conditioning was frustrating, it was difficult to cool my room properly in the middle of summer.
Séjour de 7 nuits en décembre 2023
Réponse de Yov le 8 janv. 2024
Dear Benjamin,Thank you for taking the time to review your recent stay with us.We are delighted to hear we met your expectations and that you enjoyed the spacious room, relaxing spa and comfortable bed during your stay.If you do choose to stay with again in the future and have and queries, please don't hesitate to ask our friendly front desk team for assistance as they will be more than happy to assist you.Thank you for choosing to stay with us, we do hope to welcome you back soon!Kind regards,Yov and team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Yov le 27 déc. 2023
Thank you for taking the time to review your recent stay with us. We hope you enjoyed your time with us and everything met your expectations.Thank you for choosing us as your accommodation, we hope to welcome you back soon.Kind regards,Yov and team

10/10 Excellent

Jennifer

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Sarah Brady le 18 déc. 2023
Thank you for your rating, Jennifer.Kind Regards,Sarah and Team

8/10 Bien

Antonio

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value
Séjour de 3 nuits en décembre 2023
Réponse de Sarah Brady le 18 déc. 2023
Thank you for your review, Antonio.We are happy you enjoyed your stay.Kind Regards,Sarah and Team

10/10 Excellent

Jane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly Recommend
Great service and comfortable room close to everything
Séjour de 2 nuits en novembre 2023
Réponse de Yov le 7 déc. 2023
Dear Jane, Thank you for taking the time to review your recent stay with us. We are happy to hear we met your expectations and that you enjoyed the central location, comfortable room and service provided by our friendly team!From all of us at Citadines thank you for choosing to stay with us, we hope to welcome you again soon.Kind regard, Yov and team

8/10 Bien

Andreas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff , especially the Ladies in evening, very helpful- very!!! They showed me way around on PC and cud excactly answer my questions. Too bad no breakfast available. Room was feeling a little cold but was excellent equipped. Silent, good bed! Wud go there again!
Séjour de 3 nuits en novembre 2023
Réponse de Sarah Brady le 30 nov. 2023
Thank you for reviewing your stay, Andreas.We are so delighted to have met your expectations and that you enjoyed a comfortable stay and that you enjoyed the helpful service provided by our team.We hope to welcome you back again soon!Kind Regards,Sarah and Team

10/10 Excellent

?

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is good
Séjour de 6 nuits en novembre 2023
Réponse de Sarah Brady le 28 nov. 2023
Thank you for your review, we are happy to have met your expectations.Kind Regards,Sarah and Team

6/10 Satisfaisant

Bilaal

Les points forts : Propreté, personnel et service, équipements
Good but average
Séjour de 1 nuit en novembre 2023
Réponse de Sarah Brady le 17 nov. 2023
Thank you for your rating, Bilaal.We're happy you enjoyed your stay.Kind Regards,Sarah and Team

8/10 Bien

Etsuro

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
スタッフの対応は良かったです!
部屋の広さは、他の同様なホテルからすると広めの作りになっています。また、長期滞在用に準備がされていて、心地よさを感じました。フロントスタッフも依頼されたことは、迅速に対応してくれます。非常に良かったです! また、是非使用したいと思います。少し駅から離れていますが、苦になる距離ではありませんよ!
Séjour de 4 nuits en novembre 2023
Réponse de Sarah Brady le 13 nov. 2023
Thank you for your review, Etsuro.We are happy to have met your expectations and that you enjoyed a comfortable stay.Kind Regards,Sarah and Team

10/10 Excellent

Nick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent customer service from all Hotel Staff we met on our short trip. Convenient location.
Séjour de 1 nuit en novembre 2023
Réponse de Sarah Brady le 13 nov. 2023
Thank you for reviewing your stay, Nick.We are happy to have met your expectations and that you enjoyed the service provided by our team.Kind Regards,Sarah and Team

10/10 Excellent

Mal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Night in Perth
The stafe was very friendly, smiling, polite, and helpful. The room was comfortable, and clean. The hotel was close to all the vercinity of the CBD.
Séjour de 1 nuit en novembre 2023
Réponse de Sarah Brady le 13 nov. 2023
Thank you for reviewing your overnight stay with us, Mal.We are delighted to have met your expectations!See you again!Kind Regards,Sarah and Team

8/10 Bien

Paul D

Séjour de 1 nuit en novembre 2023
Réponse de Sarah Brady le 13 nov. 2023
Thank you for your rating, Paul.We are happy you enjoyed your stay.Kind Regards,Sarah and Team

8/10 Bien

Mr Glenn M Capelli

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tricky parking situation as hotel Parkin was full
Séjour de 1 nuit en novembre 2023
Réponse de Sarah Brady le 10 nov. 2023
Thank you for your review, Glenn.We are happy that you enjoyed your stay and appreciate the feedback about parking. As we have limited onsite parking, our alternative option is a discounted parking at Wilson Central Park. This helps us to still provide an affordable parking option for our guests.We do hope to welcome you back again.Kind Regards,Sarah and Team

8/10 Bien

Catherine

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would have loved some tissues! A fairly basic requirement. Otherwise very good.
Séjour de 1 nuit en novembre 2023
Réponse de Sarah Brady le 10 nov. 2023
Thank you for your review, Catherine.We do provide tissues in the bathroom cabinets, please do not hesitate to contact our friendly guest service team, as we are available 24/7 to assist in ensuring you have all you need for a comfortable stay.We hope to welcome you back again soon.Kind Regards,Sarah and Team

10/10 Excellent

Jon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A
Séjour de 4 nuits en octobre 2023
Réponse de Sarah Brady le 6 nov. 2023
Thank you for your review, Jon.We are happy that you enjoyed your stay.Kind Regards,Sarah and Team

10/10 Excellent

Trina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Sarah Brady le 7 nov. 2023
Thank you for your rating, Trina.We are so happy you enjoyed your stay.Kind Regards,Sarah and Team

8/10 Bien

Virginia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Sarah Brady le 6 nov. 2023
Thank you for your rating, Virginia.We hope to welcome you back again.Kind Regards,Sarah and Team

10/10 Excellent

Lachlan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Great
Séjour de 4 nuits en octobre 2023
Réponse de Sarah Brady le 2 nov. 2023
Thank you for your review, Lachlan.We are delighted that you enjoyed your stay.See you again soon,Kind Regards,Sarah and Team

6/10 Satisfaisant

Walter.

Voyage en couple
Excellent location entry with luggage hard if over 70 Room 409 very small cleaners did not vacuum contents on carpets during 4 night stay for premium price would stay next door at Hilton
Séjour de 4 nuits en octobre 2023
Réponse de Sarah Brady le 31 oct. 2023
Thank you for your review, Walter.We sincerely appreciate your feedback and apologise that the servicing did not meet your expectations, this has been shared with our Executive Housekeeper to ensure further focus of vacuuming during a housekeeping service.We do hope to welcome you back again.Kind Regards,Sarah and Team

4/10 Médiocre

Duncan

Séjour de 2 nuits en octobre 2023
Réponse de Sarah Brady le 17 nov. 2023
Thank you for your rating Duncan.Kind Regards,Sarah and Team

8/10 Bien

Jason

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Sarah Brady le 27 oct. 2023
Thank you for your review, Jason.We are delighted that you enjoyed your stay and hope to welcome you back again soon.Kind Regards,Sarah and Team

6/10 Satisfaisant

Clayton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Location but Short on Usability
We have stayed in a number of different Citadines hotels both in Australia and in Europe. We chose this hotel because of its location to public transport and its centrality. We had a couple of maintenance issues with a drain not working properly and a large light flickering. Our main problem would be the small size of the kitchen. Usually kitchens in Citadines apartment hotels are really good. It was a bit pokey and hard to use. There was no cooktop. The overall design layout of the room just felt a little uneasy, though the furnishings were quite modern and comfortable. The bathroom was really good. The TV had no internet connection for watching streaming services. The staff were excellent, friendly, always greeted us and were quick to respond to our needs.
Séjour de 3 nuits en octobre 2023
Réponse de Sarah Brady le 9 oct. 2023
Thank you for reviewing your stay, Clayton.It is wonderful that you are a loyal guest of our Citadines brand! Thank you for taking the time to provide feedback, next time you stay with us, please do not hesitate to book one of our Studio Executive rooms, as these are more spacious and do have a cooktop in the kitchenette.I would like to share with you that we are in the process of upgrading our TVs to allow our guests to stream during their visits and all rooms will have these before the end of this year.We are delighted that you enjoyed the service provided by our team and hope to welcome you back again soon.Kind Regards,Sarah and Team

8/10 Bien

Lee

Les points forts : Personnel et service
Séjour de 5 nuits en septembre 2023
Réponse de Sarah Brady le 5 oct. 2023
Thank you for rating your stay, Lee.Kind Regards,Sarah and Team

10/10 Excellent

Marissa, Springvale Sth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff super friendly, helpful
Séjour de 3 nuits en septembre 2023
Réponse de Sarah Brady le 2 oct. 2023
Thank you for your review, Marissa. We are so happy you enjoyed the service provided by our friendly team.Kind Regards,Sarah BradyGeneral Manager

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Good location
We booked two room (Executive & Deluxe Studio) Only the Deluxe room has a bottle of wine. Overall good location.
Séjour de 5 nuits en septembre 2023
Réponse de Sarah Brady le 2 oct. 2023
Thank you for your review, we are delighted that you enjoyed your stay.Kind Regards,Sarah BradyGeneral Manager

2/10 Horrible

Mason

Voyage en couple
The water at this hotel was dirty and brown. Then the water was turned off completely so we had no water to shower or drink or anything. Old socks were left on the window sill in the room when we arrived so it is not been cleaned properly. The spa bath was filthy and we had to try clean it before realising the water was brown anyway and not safe to use. Service was terrible. Do NOT stay at this hotel. No linked restaurant, no room service, no gym. No other services at all. Terrible all round. Took photo evidence and will be taking this further with the hotel chain.
Séjour de 1 nuit en septembre 2023
Réponse de Sarah Brady le 2 oct. 2023
Thank you for your review, Mason.We do apolgoise that your stay did not meet your expectations and for the water outage issue experienced due to the burst water main in Perth.Thank you for reaching out to us to discuss this directly.Kind Regards,Sarah BradyGeneral Manager

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Sarah Brady le 14 sept. 2023
Thank you for your rating!Kind Regards,Sarah and Team