Les notes se basent sur un nombre total de 11 avis vérifiés

4,9 sur 5
Recommandé par 100 % des clients
5,0 Propreté de la chambre
4,6 Services et personnel
4,9 Confort de la chambre
4,9 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de chicago

Amazing!

Publié le 21 sept. 2017
Best amenities and best service. They took care of booking all our activIties and out mode of transportation back to Shanghai.
Commentaire laissé par : Direction de l'hôtel
25 sept. 2017 par Peninsula_BJ, Direction de l'hôtel
Dear Guest, Thank you for taking time to write this review. We are delighted that you enjoyed your stay at this only all-suite hotel in Beijing. Your positive comments on our newly renovated hotel as well as our dedicated service are much appreciated. Should you need any assistance with your next stay at The Peninsula Beijing, do not hesitate to let us know in advance. We look forward to welcoming you back to The Peninsula Beijing. Yours sincerely, Vincent Pimont General Manager The Peninsula Beijing
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Luxurious stay, but staff needs improvement

Publié le 21 sept. 2017
Spacious room, top-notch room master system, impecable decoration and nice amenities. The only bad point is the staff service. I asked for information about taxi for the Great Wall, and in response I received an unrequested ( and overpriced) tour offer. On the second day, we requested a taxi for going around the city, and the answer was that we could only order a taxi by paying an extra fee (which was actually more expensive than the metered fare itself). I was really expecting collaboration from the hotel to avoid the infamous scam culture of Beijing, but actually it seems like the hotel staff just collaborates with the whole scamming system.
Commentaire laissé par : Direction de l'hôtel
29 sept. 2017 par Peninsula_BJ, Direction de l'hôtel
Dear Guest, Thank you for taking time to write this review. We are delighted that you enjoyed your stay at this only all-suite hotel in Beijing. We appreciate your very positive comment on our elegantly restyled suites with high in-room technology. I do apologize for the problems that you have encountered. Please be assured that our guest experience is always our paramount priority. Should you need any assistance with your next stay at the Peninsula Beijing, do not hesitate to let us know in advance. We look forward to welcoming you back to The Peninsula Beijing. Yours sincerely, Vincent Pimont General Manager The Peninsula Beijing
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de mex

Super nice Renovated

Publié le 13 sept. 2017
I wouldnt exagerate if I said it is the best hotel in Beijing. It is nice, the rooms are great, the SPA IS nice and the massages are absolutely amazing! Nice restaurant and breakfast and ver good service! Congrats to the staff and hotel management! Thankyou
Commentaire laissé par : Direction de l'hôtel
19 sept. 2017 par Peninsula_BJ, Direction de l'hôtel
Dear Guest, Thank you for taking time to write this review. We are delighted that you enjoyed your stay at this only all-suite hotel in Beijing. We appreciate your comments on our elegantly restyled rooms, our Spa services as well as your great experience at the JING restaurant. Should you need any assistance with your next stay at The Peninsula Beijing, do not hesitate to let us know in advance. We look forward to welcoming you back to The Peninsula Beijing. Yours sincerely, Vincent Pimont General Manager The Peninsula Beijing
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de TOKYO

Global Standard/Good Service

Publié le 24 août 2017
Les + : Good service and facility
Les - : Nothing
Situation : Very good location close to the most popular commercial district in Beijing
From china-in to check-out, all was excellent. They provided us a glass of beer as the welcome drink including mu guests and they reserved the taxi to the airport in a perfect timing, No stress!
Commentaire laissé par : Direction de l'hôtel
25 août 2017 par General Manager, Direction de l'hôtel
Dear Guest, Thank you for taking the time to write this review. We are delighted that you enjoyed your stay at the only all-suite hotel in Beijing. We appreciate your positive comments on our dedicated service. We look forward to welcoming you back to The Peninsula Beijing in near future. Yours sincerely, Vincent Pimont General Manager The Peninsula Beijing
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de New York USA

Publié le 23 août 2017
Good to stay ,everything is good . We will recommend to a friend to travel to Beijing
Commentaire laissé par : Direction de l'hôtel
25 août 2017 par General Manager, Direction de l'hôtel
Dear Guest, We are delighted that you enjoyed your stay at the only all-suite hotel in Beijing. Should you or your friend need any assistance with your next stay at The Peninsula Beijing, do not hesitate to let us know in advance. We look forward to welcoming you back in near future. Yours sincerely, Vincent Pimont General Manager The Peninsula Beijing
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Wonderful hotel

Publié le 14 août 2017
Staff was very helpful. The room was kept immaculately clean and the location is perfect. Stay there cause you will be very happy you did!
Commentaire laissé par : Direction de l'hôtel
16 août 2017 par General Manager, Direction de l'hôtel
Dear Guest, We are delighted that you enjoyed your stay at the only all-suite hotel in Beijing. We appreciate your positive comments on our legendary service. Should you need any assistance with your next stay at The Peninsula Beijing, do not hesitate to let us know in advance. We look forward to welcoming you back in near future. Yours sincerely, Vincent Pimont General Manager The Peninsula Beijing
5 sur 5
Recommandé
pour Couples
par un voyageur vérifié de Beverly Hills, CA

Awesome oasis on Beijing

Publié le 19 juil. 2017
Les + : The staff and the facilities are truly awesome.
Les - : -0-
Situation : There is plenty of shopping close by as well as historical sites. We really liked the forbidden city, Tiananmen Square and many other sites.
From the moment you enter the Peninsula, you are greeted by a staff that is dedicat to making your stay as comfortably as possible. Kurt, the manager, is the epitome of this. Kurt arranges all you need to make your stay perfect. For my wife and I, he was invaluable. From arranging cars to getting us reservations at the best places, Kurt was so great. he made our stay in Beijing perfect. The Peninsula is a great, great place to stay. Staff like Kurt makes it even more so.
Commentaire laissé par : Direction de l'hôtel
20 juil. 2017 par General Manager, Direction de l'hôtel
Dear Guest, Thank you for taking the time to write this review. We are delighted that you enjoyed your stay at the only all-suite hotel in Beijing. We appreciate your positive comment on the dedicated service from Kurt. Should you need any assistance with your next stay at The Peninsula Beijing, do not hesitate to let us know in advance. We look forward to welcoming you back in near future. Yours sincerely, Vincent Pimont General Manager The Peninsula Beijing
5 sur 5
par un voyageur vérifié

A World-Class Hotel Worth The Stay!!!

Publié le 8 juil. 2017 sur Hotels
After leaving customs, the Peninsula Beijing representative was in the arrivals hall waiting for us. When I introduced myself, he took all our luggage and then called the Rolls Royce to pick us up and take us to the hotel. The Rolls is definitely a trademark to the Peninsula. The ride was smooth and you don't have to deal with the chaotic drivers on the road...just sit back and relax. When we got to the hotel, we were warmly greeted by Maria (who is just awesome)!!! She got us checked in and took us to the room and gave us a tutorial on the room. The suite is VERY LUXURIOUS and technologically advanced. You have tablets that control the lighting, the curtains, the televisions, and the temperature. The switches in the rooms are like iPhones mounted to the wall. You don't even need travel adapters as they have every type of electrical plug you need in the room. It's like they thought of everything! My suite had a dressing room, a little office with a laser printer, living room, bedroom, and a spacious bathroom. The bed was so comfortable that I had a peaceful rest. I am so glad I got the opportunity to spend my 4 nights at the Peninsula Beijing! It's definitely a great experience! The staff are so wonderful. We even had drinks at Jing and the bartender and wait staff are very social and spark up great conversation. I was sad to leave because it really felt like you made a new family. I recommend staying at the Peninsula Beijing. I will come back to visit!
Commentaire laissé par : Direction de l'hôtel
24 juil. 2017
Dear Guest, Thank you for staying at the only all-suite hotel in Beijing. Your comments to the newly remodeled guestroom, proprietary in-room technology and dedicated service from Maria are much appreciated. Should you need any assistance with your next stay at The Peninsula Beijing, do not hesitate to let us know in advance. We look forward to welcoming you back in near future. Yours sincerely, Vincent Pimont General Manager The Peninsula Beijing
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Lake Tahoe

Stunning hote!!!

Publié le 6 juil. 2017
Stunning hotel!!! AMAZING pool!!! Staff very accommodating!!! Would absolutely stay there again!!! Thank you for making our first visit to Shanghai a true ly memorable experience!!!
Commentaire laissé par : Direction de l'hôtel
24 juil. 2017 par General Manager, Direction de l'hôtel
Dear Guest, Thank you for visiting The Peninsula Beijing, the only all-suite hotel in Beijing. We are very glad to hear that you enjoyed your stay. We look forward to welcoming you back to The Peninsula Beijing in near future. Yours sincerely, Vincent Pimont General Manager The Peninsula Beijing
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 4 juil. 2017
Wonderful service, facility everything. I will come back in a heartbeat
Commentaire laissé par : Direction de l'hôtel
5 juil. 2017 par General Manager, Direction de l'hôtel
Dear Guest, Thank you for staying at the only all-suite hotel in Beijing and taking time to share your comment on our elegantly restyled hotel facilities and the legendary service. We look forward to welcoming you back in near future. Yours sincerely, Vincent Pimont General Manager The Peninsula Beijing