eigentlich schönes Hotel, ich fand aber die Zimmer in dem Àlteren GebÀude nicht so schön, war sehr abgewohnt und dem Preis nicht entsprechend.
Torsten
8/10 Bien
anggi
5 mars 2013
Les points forts : Personnel et service et confort de la chambre
good for stay away from the crowd
It's a nice place if you want to stay away from the crowd of patong but not so far from there if you want to get back to the crowd. They have a free shuttle service to junceylon mall patong and return to hotel. They have 2 swimming pools, one for hostel and one for resort on 2nd floor. I booked a superior room and i got just near the pool bar and swimming pool, but i recommend you to ask for the upper room because you'll get a balcony with a very nice scenery. The room is fairly clean but the bathroom aren't so clean. It is still have a 90's TV, so although it's a cable TV, the image quality is still not good enough. We also get a complete bathroom amenities, but both soap and shampoo are the same and referred as 'body lotion'. When i ask for shampoo, they give me 'body lotion', and so does when i ask for soap haha... Unfortunately i haven't try a dinner on their restaurant and bar on the rooftop yet. They said it's nice to have a dinner there. The resort and hostel building are different but still on same management, so if you book on hostel you still allowed to swim on their resort swimming pool. Overall, i recommend this place for you. It's nice, quite, and simple with a fair-moderate price.
Frukosten - fylldes in pÄ tillrÀckligt snabbt, man fick vÀnta. Personalen var trevlig, men sprÄkkunskaperna varierade. Polen pÄ den andra vÄningen kunde ha varit trevligare med tex med vÀxter. HotellomrÄdet var lungt. Servicen i övrigt var bra, fritt vatten pÄ rummen, nya badlakan att ta till poolen, taxiservice, fri körning till stranden varannan timme. KÀnslan pÄ hotellet var inte en 4 istÀllet 3+.
The hotel exterior and amenities are quite good, but the room was disappointing, especially the bathroom.
There was a lot of small maintenance issues, including the bathroom door hinges were loose, so the door would not close unless you lifted it, there was extensive mildew in the bathroom, it just did not feel clean.
We were arriving at 2:00 AM, so we called ahead to ask about transfer service from the airport since we were aware that Taxis could be expensive at this hour in the morning. The refused to offer the transfer service, telling us to use a taxi instead.
When we arrived, they were confused that we were arriving at the early hour and did not have the room we booked since we were so late, even though we had called a week ahead to tell them our arrival time and ask about transfer service!!!!
We also asked about Late Checkout, since we arrived so late and wanted to sleep, the night person said it was not possible since they were booked, BUT they next day after we checked out they told us they were not fully booked and we could have stayed later!!!
Bottom line, they hotel is very nice during the day and it looks like they are working on refinishing rooms, but night and telephone staff obviously had NO INTEREST IN HELPING US!!!!!
Huonevaraus kannattaa tÀhÀn hotelliin tehdÀ ehdottomasti sen uudemmalle puolelle. Uuden puolen huoneet siistit ja tilavat eikÀ ympÀristön ÀÀnet hÀirinneet unia. Vanhan puolen huoneet ovat pieniÀ ja kuluneita. Henkilökunta hotellissa puhui huonosti englantia ja asioiden selvittÀminen oli vÀlillÀ työlÀstÀ. Aamiainen oli mielestÀni huono. Tarjottavaa oli niukasti ja munajono pitkÀ ja hidas. Ravintola hotellin ylimmÀssÀ kerroksessa viihtyisÀ josta avautui upea nÀköala kaupungille ja merille. Hotellin sijainti hieman syrjÀssÀ ja lavataksista sai maksaa 300 bath /suunta. Hotellin puolesta parin tunnin vÀlein kuljetus rannalle tai ostoskeskukseen.
Hotellin vanhanpuolen huoneet olivat pienet ja kuluneet. Uuden puolen huoneet oilivat ihan toista luokkaa. Aivain kuin olisi asunut ihan eri hotellissa. Hotellin aamiainen oli todella surkea!!! Henkilökunnan palvelualttius ei aina ollut ajan tasalla. Hotelli hieman syrjÀssÀ, muuten sijainti hyvÀ.
bodde pÄ detta hotell november 2012 ,trevlig personal bra service och ett vÀldigt fint hotell dock sÄ lÄg det lite för avsides ,inga restauranger pÄ promenadavstÄnd men hotellet har gratis transport till och frÄn stranden nÄgra gÄnger om dagen
Well our hotel was good and the receptionist Pat was way to good to upgrade our room to honeymoon suit. The was very courteous and the person at tour desk went an extra step to guid us to what all places to visit in Phuket area. I am pleased with hotel and if I come again to Phuket I would certainly like to stay in this hotel. The only problem is that distance to sea is almost 1.5 miles and to main Patong area is 2.5 miles.
the hotel was nice and staff are very accommodating. the room was big and tidy. if it was not the location, i would recommend this place to everybody. they have a shuttle to bring you to the beach for free but for a certain time only. it's just the price riding back and forth to the hotel especially at nighttime is like paying an extra dollar to a hotel nearby the beach.
The hotel is lovely, the only downside is that the hotel is far from the beach and other important places. You have to rent a bike if you want to stay here. Otherwise everything else is perfect.
The shortcoming is that the hotel is a bit far away from the Patong downtown area. You need a taxi or tuk tuk to get down there which cost 200 baht each way. The pool access room is great. Your balcony is directly linked to the pool which is fantastic.
Jag Àr otroligt besviken pÄ detta hotell. Det Àr jÀttefint och rummet var stort och modernt! Men vi fick för det första fel rum, 1 timme sent dessutom. Servicen var fruktansvÀrt. För detta fick vi bara en "complimentary dinner" dÄ vi fick vÀlja mellan 2 olika thairÀtter. Vi begÀrde efter nÄgra dagar mellanskillnaden för rummen tillbaka dÄ det rum vi bokade kostade mer Àn det vi fick. Personalen ville inte ge oss pengar utan tyckte att middagen skulle rÀcka för detta. Efter mycket om och men fick vi tillbaka lite pengar. Eftersom hotellet Àr sÄ pass fint och lyxigt förvÀntade vi oss god och frÀsch mat, men icke.. FÀrdigköpta hamburgare och felbestÀllningar. Inte nog med det sÄ fungerade inte wifi och förklaringen frÄn receptionen var att "det kan vara sÄ ibland". Att göra sig förstÄdd framför personlsen var ocksÄ lite svÄrt dÄ deras engelska inte var sÄ bra. Sammanfattningsvis Àr hotellet mycket fint men lite lÄngt ifrÄn centrum, ett plus var att de har shuttle (gratis). Men vi Àr mycket besvikna och kommer nog inte besöka Casa del M nÄgon mer gÄng.
Les points faibles : Personnel et service et confort de la chambre
Ikke den bedste oplevelse
Jeg syntes at vÊrelser og senge slet ikke levede op til de 4 stjerner hotellet er angivet til. Og servicen pÄ hotellet kan der slet ikke skrives hjem om.
We reached the hotel after a tiring journey by 12.30pm (local time) & inspite of pre-booking the room, the room was not ready. We were made to wait till 2 hrs before they handed us the room key. We were given a room at the lower ground floor in some corner of the hotel.We had booked the superior room & the room featured a double bed, a minibar and a small balcony which overseas the pool side area.The bathroom & bathing area was somewhat not convincing and old fashioned floors. The toiletries provided were also bellow average. Our bathroom had no handwash, nor soaps or baththing accessories. It was when we asked the room service, we were provided the details. Same goes for the bathrobes. The bathroom door was made out of plastic and the knob was left out hanging inspite of it being a honeymoon suite. We informed the staff a couple of times about the door knob but they failed to comply.The hotel also features a tour information service desk which can be used to book your local tours.The staff rarely understands english. Be ready to really break it down to the last word to them. The location of hotel is a bit far from main market area and the beach. Taxis loosens your pocket for 200 bath one way. On the way back usually taxis ask a 100 baht more to climb up the hill where the hotel is located. Food is really average. Only one option if you are a vegetarian. Also do not hire a bike unless you know to ride on hilly area's. I witnessed 2-3 accidents.
Rahul
8/10 Bien
Patricia
4 janv. 2013
Les points forts : Confort de la chambre
Hotel.com sold wrong room
The hotel staffs were very kind, however, the description of the hotel didn't meet the room type. We had to ask for an upgrade and we got it, however, the staffs had lots of trouble because the hotel was almost fully booked.