Piscine couverte, piscine extérieure, parasols de plage, chaises longues
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Avis sur Montage Deer Valley

5 out of 5
Montage Deer Valley
9100 Marsac Ave, Park City, UT

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 210 avis sur 285." "
Note des voyageurs de 8 (Bien), d’après 35 avis sur 285." "
Note des voyageurs de 6 (Satisfaisant), d’après 23 avis sur 285." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 285." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 285." "

9,4/10

Propreté

9,0/10

Personnel et service

9,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Terry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful resort.
Séjour de 4 nuits en avril 2024

10/10 Excellent

Nicole

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

bahareh

Séjour de 3 nuits en mars 2024

10/10 Excellent

Britta

Séjour de 1 nuit en février 2024

10/10 Excellent

MELISSA

Les points forts : Équipements

10/10 Excellent

Bonnie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Armen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location
Séjour de 3 nuits en décembre 2023

6/10 Satisfaisant

Negar Gholizadeh, San Jose

Voyage en famille
Les points faibles : Personnel et service
Hotel Management & Staff Members could use training
Séjour de 4 nuits en décembre 2023

6/10 Satisfaisant

Taft

Voyage en groupe
Les points forts : Personnel et service
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Deanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Location and view of the beautiful snowy mountains right out your window :)

10/10 Excellent

Karsen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love a montage hotel. Always so clean and beautiful
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Brody

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The Montage is a fine property that is located in a beautiful valley to allow great scenic views. That said, price to stay infers that "fine" shouldn't be in this resort's vocabulary and overall the resort service was subpar even for a standard hotel. Few issues: As soon as we checked in, there was vibrating construction noise immediately above us; took 40 minutes to figure it out from hotel and then we were actually moved rooms. They upgraded room (good) and offered a meal credit that we never received (bad). During breakfast, there were 3 tables and 4 servers working, but our order was delayed for 35 minutes (without any word from a server). We had a ride scheduled a hour after we arrived, but due to delays only had 7 minutes to wolf down our food. (bad). Ultimately, we were comped a meal due to poor service (ok resolution, but totally avoidable). The pool staff forgot our food order (bad). Ultimately, we didn't have to pay for it (neutral, still hungry...). The areas around the building (such as the play area for kids) was just dirt graded without grass ($1000 of grass would make a huge difference). We had heard good things about Montage, but this was just a disappointment. For $1,000/night in the summer, there are MANY other options that we would revisit.
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Cathy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel with incredible attention to detail. The staff was warm, welcoming and helpful. We had a perfect stay.
Séjour de 4 nuits en juillet 2023

8/10 Bien

Marcos

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is a beautiful property and the staff were all excellent. Our room was so lovely and comfortable. We loved our stay.
Séjour de 1 nuit en juillet 2023
Réponse de Hazel Price - Rooms Administrative Assistant le 15 juil. 2023
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excellent

Jasmine

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect stay in every way
Séjour de 2 nuits en juillet 2023
Réponse de Hazel Price - Rooms Administrative Assistant le 6 juil. 2023
We are delighted that you enjoyed your visit and are looking to welcoming you back soon!

10/10 Excellent

Walter Jeffrey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service.
Séjour de 4 nuits en mars 2023
Réponse de Hazel Price - Rooms Administrative Assistant le 1 avr. 2023
We are delighted that you enjoyed your visit and are looking to welcoming you back soon!

8/10 Bien

Julian

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location and convenient. Friend staff but restaurant service is lacking.
Séjour de 3 nuits en janvier 2023
Réponse de Hazel Price - Rooms Administrative Assistant le 17 janv. 2023
Thank you so much for your feedback! We would very much like to learn more about where we missed your expectations in the dining outlets, so that we may create a better guest experience in the future. Please reach out if you are willing to share more information!

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect Stay
Amazing stay. We’re definitely coming back! The staff was terrific and the location was extremely convenient. The room was lovely and we enjoyed the restaurants. What a nice treat!
Séjour de 4 nuits en décembre 2022
Réponse de Hazel Price - Rooms Administrative Assistant le 14 janv. 2023
We are delighted that you enjoyed your visit and are looking to welcoming you back soon!

10/10 Excellent

Lydia, Los Angeles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Hazel Price - Rooms Administrative Assistant le 1 avr. 2023
We are delighted that you enjoyed your visit and hope to welcome you back to the Montage Deer Valley again soon!

8/10 Bien

Peter

Réponse de Hazel Price - Rooms Administrative Assistant le 1 avr. 2023
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendliest and most attentive staff I have experienced in the top resorts/hotels across the country
Séjour de 5 nuits en décembre 2022
Réponse de Hazel Price - Rooms Administrative Assistant le 12 déc. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to the Montage Deer Valley again soon!

4/10 Médiocre

Joshua

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Awful
We frequent the montage where we live in laguna beach and we always have the best time with the best service and the best food. Montage deer valley fell extremely short of that to the point of utter disappointment. The only service that was great was the valet but we couldn’t even call down to get our car cause the phones in our room were broken. The service was non existent. The food, if it even made it to us, was terrible. I don’t recommend staying here. Or eating here. Or doing anything here.
Séjour de 5 nuits en décembre 2022
Réponse de Hazel Price - Rooms Administrative Assistant le 12 déc. 2022
Good afternoon, words cannot express our disappointment to learn you were unhappy with your stay. Your feedback is extremely valuable, and we would like to learn more details of your experience. We hope you will provide us an opportunity to welcome you back in the future.

10/10 Excellent

Brent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2022
Réponse de Hazel Price - Rooms Administrative Assistant le 12 déc. 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

4/10 Médiocre

Dominic, West Hills

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et personnel et service
1) Concierge lacked follow up. We were constantly following up to ensure bookings were correct. At times they weren't. 2) Housekeeping was hit and miss. On 2 occasions we had to leave the room as they did not come after a number of hours. Only once did they leave water so we had to go to the front desk to request. 3) Construction occurred all 5 days we were there next door to our room. Hammering and pounding for hours 4) Both bathroom sinks were clogged. Toilet was clogged the last night of our stay. They did not have the staff to fix it and left us completely in the dark for an hour from midnight - 1am. Finally they gave us a key to a room next door to utilize the restroom. Our kids were sick the last day so that was quite an adventure in the middle of the night 5) Reservation at Daly's restaurant was a nightmare. 20 minutes without anyone even greeting our table. Waitress took our table when it wasn't her section. Kid's buffet wasn't refreshed for 30 mins. Waitress comped beverages and kids buffet. Other occasions to stop in at Daly's was similar in the fact that the staff was overwhelmed and things took forever. 6) Called for in room dining the night before. The next day it was 45 mins late and only came after we called. IT was comped but was met with many excuses. When food arrived we were still missing items. 7) Rooms are dated. Usb ports and TV had issues 8) Good bell staff Staff was really nice; however, we were so disappointed in the lack of execution and service
Réponse de Hazel Price - Rooms Administrative Assistant le 6 déc. 2022
Thank you, Dominic, for taking the time to share your experience with us. Words cannot express our disappointment to learn you were unhappy with your stay. Your feedback is extremely valuable, and we will utilize your review to improve in the following areas you mentioned. We hope you will provide us an opportunity to welcome you back in the future!

10/10 Excellent

David, BROKEN ARROW

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Likes would be the beautiful scenery and the hotel staff. Very cozy resort. No dislikes.
Réponse de Madison Carlin, Group Rooms Coordinator le 29 nov. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to Montage Deer Valley again soon!

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Having stayed at other Montage properties our expectations were high. Deer Vally didn't disappoint! Great location. Great views. Great staff.
Séjour de 5 nuits en novembre 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 29 nov. 2022
Thank you so much! We are so happy to hear that you enjoyed your experience at the resort. Please come back and see us again soon!

10/10 Excellent

Stephanie

Séjour de 2 nuits en octobre 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 26 oct. 2022
Thank you for staying with us! We look forward to welcoming you back in the future.

10/10 Excellent

Alicia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was amazing
Séjour de 2 nuits en octobre 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 21 oct. 2022
Thank you so much! We are so happy to hear that you enjoyed your experience at the resort. Please come back and see us again soon!

10/10 Excellent

Jay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great experience. Nice hotel, nice staff, and awesome view!
Séjour de 1 nuit en octobre 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 10 oct. 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excellent

Lauren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful accommodations and the staff is above and beyond
Séjour de 1 nuit en septembre 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 26 sept. 2022
Thank you for taking the time to share your experience with us. We are thrilled you enjoyed your stay and we hope to welcome you back for another mountain getaway.

10/10 Excellent

Andrea, delray beach

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2022
Réponse de Hazel Price - Rooms Administrative Assistant le 17 janv. 2023
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excellent

Chad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First time at a Montage. Excellent luxury resort and property. Excellent service. Just a beautiful place. And most importantly, Montage is very family friendly. Look forward to trying another one of their properties.
Séjour de 7 nuits en août 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 31 août 2022
Thank you for taking the time to share your experience with us. We are thrilled your family enjoyed their stay and we hope to welcome you back for another mountain getaway soon!

10/10 Excellent

Neda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing resort, beautiful view and great location. Friendly staff.
Séjour de 2 nuits en août 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 23 août 2022
We are delighted that you enjoyed your visit and hope to welcome you back to Montage Deer Valley again soon!

10/10 Excellent

Cara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service and high quality facility in a beautiful setting
Séjour de 1 nuit en juillet 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 3 août 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excellent

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay was wonderful! The only issues we had were that the beds were not as comfortable as expected in terms of bedding and pillows. Other Montage resorts (Palmetto Bluff and Laguna Beach) have more comfortable bedding. You need duvets, feather beds and more comfortable pillows. And, the air conditioning does not circulate air and blow hard enough so the room got warm at night. Often it was difficult to sleep. We love the customer service, amenities and cleanliness and maintenance! The room was nice and spacious. The employees were amazing! Our kids loved the activities! The shuttle service was wonderful. The food was expected for a resort such as this…we do enjoy the restaurants at Palmetto Bluff better though. I wish the prices were a little more reasonable and the food a little better quality with more options. Overall, we love this resort! Superb!
Séjour de 3 nuits en juillet 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 26 juil. 2022
Thank you for taking the time to share your experience with us. Your feedback is extremely valuable and we will utilize your review to improve in the following areas you mentioned. On the other side, we are delighted to learn that you enjoyed our property and experienced the many amenities we offer. We hope to welcome you back again soon!

10/10 Excellent

Marianna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect !
Séjour de 5 nuits en juillet 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 26 juil. 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 26 juil. 2022
Thank you for staying with us. We hope to welcome you back in the future!

10/10 Excellent

Jeffrey Lane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room and view were great. The food at both restaurants was very good. We also enjoyed the nightly live music in the 6th floor fireplace area. The staff at the door/parking were very friendly and helpful.
Séjour de 3 nuits en juillet 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 14 juil. 2022
Thank you for taking the time to share your experience with us. We are thrilled you have enjoyed your stay and we hope to welcome you back for another mountain getaway.

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 14 juil. 2022
Thank you for staying with us! We look forward to welcoming you back in the future.

10/10 Excellent

Garrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2022
Réponse de Madison Carlin, Group Rooms Coordinator le 13 juil. 2022
Thank you for staying with us! We look forward to welcoming you back in the future.

10/10 Excellent

Carrie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stunning property and location. Excellent staff.
Séjour de 2 nuits en juin 2022
Réponse de Madison Carlin, Operations Admin Assistant le 10 juin 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excellent

Don

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2022
Réponse de Hazel Price - Rooms Administrative Assistant le 17 janv. 2023
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excellent

Osiel, Weston

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a beautiful resort on the mountain top with amazing amenities. Everything very classy and a very friendly and attentive staff. The upgrade to a suite at check-in was a very wonderful added touch of excellence. Worth every penny and will definitely be back to stay longer next time!
Séjour de 1 nuit en avril 2022
Réponse de Madison Carlin, Operations Admin Assistant le 18 avr. 2022
Thank you so much! We are so happy to hear that you enjoyed your experience at the resort. Please come back and see us again soon!

8/10 Bien

Peyman

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is good instead of restaurant. All good quality are terrible( breakfast, lunch and dinner).
Séjour de 3 nuits en avril 2022
Réponse de Madison Carlin, Operations Admin Assistant le 11 avr. 2022
Thank you so much for your feedback! We would very much like to learn more about where we missed your expectations in the dining outlets, so that we can create a better guest experience in the future. Please reach out if you are willing to share more information!

8/10 Bien

william

Séjour de 2 nuits en mars 2022

10/10 Excellent

JAMES

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2022
Réponse de Madison Carlin, Operations Admin Assistant le 11 févr. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to Montage Deer Valley again soon!

10/10 Excellent

Enrique, San Francisco

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👍
Séjour de 3 nuits en janvier 2022
Réponse de Madison Carlin, Operations Admin Assistant le 31 janv. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to Montage Deer Valley again soon!

10/10 Excellent

Kristina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never Disappoints
Montage is always a heavenly experience. The property is absolutely stunning, every restaurant was tasty and delicious, even the pastries at the coffee bar were outstanding. The shops they had were great and the SPA!! The spa was absolutely wonderful!!! The rooms are gorgeous and the staff wonderful!!
Séjour de 3 nuits en décembre 2021
Réponse de Madison Carlin, Operations Admin Assistant le 24 déc. 2021
Thank you so much for sharing your favorite amenities of the resort! We are so glad that you enjoyed your stay and look forward to welcoming you back!

2/10 Horrible

Mastaneh

Voyage en groupe
Les points faibles : Confort de la chambre
Séjour de 3 nuits en décembre 2021
Réponse de Madison Carlin, Operations Admin Assistant le 16 déc. 2021
Thank you so much for your feedback! We would very much like to learn more about where we missed your expectations, so that we can create a better guest experience in the future. Please reach out if you are willing to share more information!