Les notes se basent sur un nombre total de 540 avis vérifiés

4,1 sur 5
Recommandé par 88 % des clients
4,5 Propreté de la chambre
4,0 Services et personnel
4,3 Confort de la chambre
4,3 Conditions de l'hôtel
Avis Expedia vérifiés
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Close to the airport so easy to reach

Publié le 11 janv. 2017
Good overall experience BUT there are two Mercure hotels close to the CDG airport. There is a system of shuttles to go to them, however it is not clear from the airport which shuttle or bus you should take to go to the one you have to go. Very confusing and the odd to pick-up the wrong shuttle is really high. This happened to me. Not pleasant especially when you are already tired after your flight. Fortunately, the staff is helpful and call right away a new hotel shuttle for you but this is tiring and this situation can be improved I think.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 11 déc. 2016
Old hotel Clean but old rooms Expected more from a 4 stars hotel... Even though it was fine The room was tiny but clean Will recommend if but no more than 1 night
4 sur 5
par un voyageur vérifié

Publié le 30 nov. 2016 sur Hotels
Excellent endroit rapport qualité prix près de l'aéroport.
4 sur 5
par un voyageur vérifié

Publié le 7 nov. 2016 sur Hotels
Piscine trop froide, sinon bon séjour
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Boston, MA

A modern and quiet place to stay near the airport!

Publié le 6 nov. 2016 sur Orbitz
Les + : Clean, quiet, and modern. The staff was very friendly and accomodating. The restaurant downstairs had a basic menu but the food was good.
Situation : Super close to the airport. Just a few minutes to CDG Terminal 1 and about 10 minutes to Terminal 2.
Had a wonderful stay at the Mercure Paris near the airport. I was worried about the noise being right next to the airport, but the room was completely quiet. The hotel is nice and modern - the decor is definitely not for everyone as it looks like the inside of an Ikea store, but it is definitely clean and has everything you need for a pleasant stay. The restaurant downstairs is decent and the waitstaff was superb -- attentive and friendly. I had a pasta dish for dinner that I didn't like that much and they took it off the bill. They care about their service! The breakfast in the morning is delicious!!!
Commentaire laissé par : Direction de l'hôtel
23 nov. 2016 par O.BELLE, Direction de l'hôtel
Dear Madame, Dear Monsieur We very much appreciate your comments regarding your stay at the Hotel Mercure Paris CDG Airport & Convention. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely yours, Olivier BELLE General Manager
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Hampshire, England

Convenient for airport, clean modern rooms

Publié le 4 nov. 2016
Situation : You're minutes from the airport. There is a free shuttle bus to an out of town shopping centre that is big and has plenty of shops and places to eat.
The rooms are spacious and comfortable. Has a pool, albeit on the cooler side for my liking. There is a free shuttle bus that takes you to the airport. Food is mediocre, although breakfast was plentiful with a good variety and choice. Staff were hit and miss, Anthony on Reception was helpful and a credit to the company. Overall an OK stay.
Commentaire laissé par : Direction de l'hôtel
23 nov. 2016 par O.BELLE, Direction de l'hôtel
Dear Vicky, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the food we wil share your comments with our Chef and Food and Beverage manager. We hope your next visit will be as pleasant as the previous one. Sincerely yours Olivier BELLE General Manager
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de San Francisco, CA

Servicible, close to airporr

Publié le 18 oct. 2016
The room was clean and quiet for being so close to CDG. Staff was friendly and helpful. Food, not so good but eatable. Biggest issue was only had one van to the airport and they didnt explain that they only went to one terminal. Would have been nice to know when you're running for a plane.
Commentaire laissé par : Direction de l'hôtel
23 nov. 2016 par O.BELLE, Direction de l'hôtel
Dear Nancy, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris CDG Airport & Convention. We are sorry that your experience did not meet totally your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will share your comment with our Front desk manager We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours Olivier BELLE General Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Washington D.C.

Excellent choice for resting before flying

Publié le 5 oct. 2016
Situation : Excellent location near Terminal 1
We had an excellent stay although the restaurant had been 'privatized' that evening to a large group and we had to eat a quick dinner in the noisy bar .... staff was very apologitic about it.
Commentaire laissé par : Direction de l'hôtel
23 nov. 2016 par O BELLE, Direction de l'hôtel
Dear Michele , We very much appreciate your comments regarding your stay at the Hotel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Olivier BELLE General Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

wonderful hotel at CDG airport

Publié le 2 oct. 2016
stayed one night, very pleasant stay, staff extremely helpful, rooms are very up to date, and great
Commentaire laissé par : Direction de l'hôtel
23 nov. 2016 par O.BELLE, Direction de l'hôtel
Dear Madame, Dear Monsieur We very much appreciate your comments regarding your stay at the Hotel Mercure Paris CDG Airport & Convention. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely yours, Olivier BELLE
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de San Francisco Bay area.

Nice hotel very close to CDG

Publié le 22 sept. 2016
Les + : Nice design and ambiance. Shoet ride in shuttle to airport .
Situation : Nothing do to nearby. We booked it so we could rest before an international flight.
We stayed over night. Staff was very friendly ad helpful.
Commentaire laissé par : Direction de l'hôtel
28 sept. 2016 par O.BELLE, Direction de l'hôtel
Thank you very much for your comments Best regards