Avis sur Villa Marquis Member of Meliá Collection
Villa Marquis Member of Meliá Collection
35 Rue Jean Goujon, Paris, Paris
Avis
9,0
Merveilleux
9,8/10
Propreté
9,8/10
Personnel et service
9,0/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
5 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en juin 2023
Réponse de Guest Experience Team le 5 juil. 2023
Cher Monsieur Bernard,Merci pour ce gentil commentaire suite à votre séjour à Villa Marquis, member of Melia Collection.Nous espérons avoir la chance de vous accueillir de nouveau dans la Ville Lumière.Cordialement,Patricia CanosaGuest Experience Team
10/10 Excellent
Susie
13 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susie
Séjour de 8 nuits en juin 2022
8/10 Bien
isabelle
Voyage d’affaires
3 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
isabelle
Séjour de 2 nuits en novembre 2021
Réponse de Daniel Sy - General Manager le 5 déc. 2021
Dear Isabelle,
We would like tot thank you for your good note on your stay with us.
It will be a pleasure to welcome you again anytime soon.
Best regards,
10/10 Excellent
Ron
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ron
Séjour de 5 nuits en février 2024
Réponse de Guest Experience Team le 20 mars 2024
Dear Mr. Ron,In the first place, we would like to thank you for taking the time and leaving this 5 star review after your last stay at Villa Marquis, member of Melia Collection.We are glad to know that you had a great stay and we look forward to welcoming you back in the near future in the City of Lights.Yours sincerely,Guest Experience Team
10/10 Excellent
Heather
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Heather
Séjour de 1 nuit en février 2024
Réponse de Guest Experience Team le 26 févr. 2024
Dear Ms. Reece,We would like to thank you for taking the time and leaving this wonderful review after your last stay at Villa Marquis, member of Melia Collection.We are glad to know that you had a great stay and we look forward to welcoming you back again in the near future in the City of Lights.Yours sincerely,Guest Experience Team
6/10 Satisfaisant
Rhian
Voyage en famille avec de jeunes enfants
6 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Rhian
Séjour de 3 nuits en décembre 2023
Réponse de Villa Marquis, Member of Melia Collection le 11 janv. 2024
Dear Mr/Mrs. Rhian,We would like to thank you for taking the time and leaving this review after your last stay at Villa Marquis, member of Melia Collection. We apologize for the inconvenience that you happen to have during your stay, we fully understand how you may have felt during this dates.We have forwarded this to the department in order to have more details and understand what may have happened.We remain at your complete disposal and if you have any questions, feel free to contact us directly.We look forward to welcoming you back in the near future in the City of Lights.Yours sincerely,Nawal El KlaiGuest Experience
10/10 Excellent
Samuel
Voyage en famille
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samuel
Séjour de 4 nuits en décembre 2023
Réponse de Guest Experience Team le 8 janv. 2024
Dear Mr. Palumbo,We would like to extend our gratitude for the fantastic review you left following your recent stay with us here at Villa Marquis, Member of Melia Collection.We are glad our ideal location made your excursions throughout your stay all the more simpler, whether it be for a stroll along the Seine River or simply taking in the wonder of the Eiffel Tower.In addition, it warms our hearts to know that the staff's efforts contributed to the enjoyment you experienced during the time you spent with us.We hope to welcome you once more in the near future.Kind regards,Guest Experience Team
10/10 Excellent
Della
30 déc. 2023
Della
Séjour de 3 nuits en décembre 2023
Réponse de Villa Marquis, Member of Melia Collection le 5 janv. 2024
Dear Ms. Della, Thank you for staying here with us at Villa Marquis. Your feedback is very important to us. We look forward to welcoming you son in the City of Lights. Yours sincerely, Nawal El Klai Guest Experience
10/10 Excellent
Miyazaki
9 nov. 2023
Les points forts : Propreté et personnel et service
Miyazaki
Séjour de 2 nuits en novembre 2023
Réponse de Bruna Auditore, Executive Assistant Manager le 12 nov. 2023
Dear Miyazaki, thank you to share your experience with us and to leave us this great note!! We hope to welcome you soonBest Regards
10/10 Excellent
Cameron
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cameron
Séjour de 3 nuits en octobre 2023
Réponse de Villa Marquis, Member of Melia Collection le 17 oct. 2023
Dear Mr. Gillard,We would like to thank you for this wonderful review after your last stay at Villa Marquis, member of Melia Collection.We are glad to know that you had a pleasant stay and you enjoyed our wonderful location.We look forward to welcoming you back in the near future.Yours sincerely,Nawal El Klai, Guest Experience
10/10 Excellent
Leo
28 sept. 2023
Les points forts : Propreté et personnel et service
Leo
Séjour de 3 nuits en septembre 2023
Réponse de Villa Marquis, member of Melia Collection le 3 oct. 2023
Dear Leo,We would like to thank you for this wonderful review after your last stay at Villa Marquis, member of Melia Collection.We are glad to know that all our staff has made a difference on your stay and that you want to come back because of them, we will share this wonderful comment with all the team.We look forward to welcoming you back in the near future in the City of Lights.Yours sincerely,Patricia CanosaGuest Experience
10/10 Excellent
Fernando
Voyage en couple
28 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fernando
Séjour de 2 nuits en septembre 2023
Réponse de Villa Marquis, member of Melia Collection le 28 sept. 2023
Dear Fernando,We would like to thank you for taking the time and leaving this wonderful review after your last stay at Villa Marquis, member of Melia Collection.We are glad to know that you had a pleasant stay and that you enjoyed our location and that our staff made you feel welcome.We look forward to welcome back in the near future in the City of Lights.Yours sincerely,Patricia CanosaGuest Experience
8/10 Bien
Ivan, Prattville
Voyage en famille
20 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ivan
Séjour de 5 nuits en septembre 2023
Réponse de Villa Marquis, member of Melia Collection le 3 oct. 2023
Dear Ivan,We are sorry to know that we could not help you but please note that when reservations are made through a third party, it is them where you should contact for any modification of the reservation.I hope you find this information helpful and that we can welcome you back in the near future.Yours sincerely,Patricia CanosaGuest Experience
6/10 Satisfaisant
Eunjae
Voyage en famille
7 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eunjae
Séjour de 2 nuits en septembre 2023
Réponse de Villa Marquis, member of Melia Collection le 3 oct. 2023
Dear Eunjae,We would like to thank you for taking the time and writing a comment after your last stay.We are sorry to know that you did not have a pleasant stay but you were already contacted by the manager and they have taken care of your situation with the best approach possible.We hope you can give us another opportunity in the future to offer you an improved experience.Yours sincerely,Patricia CanosaGuest Experiencie
10/10 Excellent
Manuel
30 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manuel
Séjour de 2 nuits en août 2023
Réponse de Villa Marquis, member of Melia Collection le 30 août 2023
Dear Manuel,We would like to thank you for this wonderful review after your last stay at Villa Marquis, member of Melia Collection.We are glad to know that you had a pleasant stay and you enjoyed our wonderful location.We look forward to welcoming you back in the near future.Yours sincerely,Patricia Canosa
10/10 Excellent
Madhu, North Brunswick
Voyage en famille
15 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Madhu
Séjour de 4 nuits en août 2023
Réponse de Villa Marquis, Member of Melia Collection le 15 août 2023
Dear Mr. Madhu,Thank you for taking the time to share your wonderful experience with us at Villa Marquis, Member of Melia Collection.We are thrilled to hear that you enjoyed your stay at our conveniently located hotel. It's great to know that our clean rooms, coffee machine, and excellent room service met your expectations. We are especially pleased that our friendly and polite front desk staff made your stay even more enjoyable. Your kind words truly motivate us, and we would be delighted to welcome you back for another fantastic stay in the future.Yours sincerely,Nawal El KlaiGuest Experience
10/10 Excellent
Fiona
Voyage en groupe
4 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fiona
Séjour de 2 nuits en juillet 2023
Réponse de Villa Marquis, member of Melia Collection le 10 août 2023
Dear Fiona,We would like to thank you for your wonderful review after your last stay at Villa Marquis, member of Melia Collection.We are very glad to know that Collins made your stay exceptional and made you feel at home. We will share these amazing words with him.We look forward to welcoming you back in the near future in the City of Lights.Yours sincerely,Patricia CanosaGuest Experience
10/10 Excellent
Adam
Voyage en famille
20 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Adam
Séjour de 3 nuits en juillet 2023
Réponse de Guest Experience Team le 23 juil. 2023
Dear Adam,We would like to thank you for your wonderful review after your stay at Villa Marquis, member of Melia Collection.We are very glad to know that your experience with us exceeded your expectations and our staff made you feel like home. We look forward to welcoming you back in the City of Lights.Yours sincerely,Patricia CanosaGuest Experience Team
10/10 Excellent
Angie
3 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Angie
Séjour de 7 nuits en juin 2023
Réponse de Guest Experience Team le 3 juil. 2023
Dear Angie,We're delighted to know that you had such a wonderful experience at Villa Marquis, member of Melia Collection. We are very glad to know that our team made you feel like home. We truly appreciate your feedback and hope to welcome you back in the future for another exceptional stay in the City of Lights.Yours sincerely,Patricia CanosaGuest Experience Team
10/10 Excellent
giacomo
5 juin 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
giacomo
Séjour de 3 nuits en juin 2023
Réponse de Guest Experience Team le 29 juin 2023
Gentile Sig. Giacomo,Grazie per la sua meravigliosa recensione a 5 stelle. Siamo lieti di sapere che ha trovato la nostra struttura pulita, moderna e in una posizione eccellente. Apprezziamo il suo positivo commento sul nostro lavoro, il quale ci spinge a continuare a offrire un servizio di qualità superiore. Speriamo di poterle accogliere nuovamente a Villa Marquis, member of Melia Collection e offrirle un'altra piacevole esperienza.Cordiali saluti,Guest Experience Team
4/10 Médiocre
Taimoor
Voyage en famille avec de jeunes enfants
4 juin 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Taimoor
Séjour de 2 nuits en mai 2023
Réponse de Guest Experience Team le 29 juin 2023
Thank you for sharing your feedback about your recent stay at Villa Marquis, member of Melia Collection. We appreciate your compliments regarding our stylish ambiance and charm. However, we regret that certain aspects of your experience did not meet your expectations, and we sincerely apologize for any inconveniences caused.We appreciate your kind words about our courteous and friendly staff. However, we apologize if we were not able to rectify the issues to your satisfaction. We will address this with our team and provide additional training to ensure effective problem-solving and prompt resolutions in the future.Once again, we apologize for the shortcomings you experienced, and we genuinely appreciate your feedback. We are committed to continuously improving our services and facilities to provide an exceptional guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more flawless stay in the City of Lights.Yours sincerely,Guest Experience Team
10/10 Excellent
MARIO
Voyage en famille
5 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MARIO
Séjour de 7 nuits en janvier 2023
Réponse de Giulia De Sanctis Guest Experience Team le 6 févr. 2023
Estimado Mario, saludos desde el Villa Marquis, miembro de Melia Collection. Quisieramos agradecerles su comentario despues su recien estancia en el corazon de la Ciudad Eterna. Todo el equipo trabaja con mucha pasion cada dia para trasformar una normal estancia en una experiencia inolvidable y sus palabras nos llenan de orgullo. Esperamos volver a recibirles muy pronto para otra unica experiencia parisina. Reciba un cordial saludoGiulia De SanctisGuest Experience Team
10/10 Excellent
Christian
Voyage en couple
9 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian
Réponse de Guest Experience Team le 14 janv. 2023
Dear Mr. Tijerina, we would like to thank you for such a lovely review after your recent stay with us at Villa Marquis, member of Melia Collection for your honeymoon. We are really happy to have felt like if you were in family with us and we really hope to have the chance to welcoming you soon to make you live another unforgettable experience in the heart of the City of Lights.Kind regards,Giulia De SanctisGuest Experience Team
10/10 Excellent
Michael
6 nov. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Michael
Réponse de . le 7 nov. 2022
Dear Mr Glasney,First of all, we would like to thank you for taking the time to share with us your experience at the Villa Marquis hotel. We are beyond thrilled that our team left a great memory for your stay.We hope to have you back again soon.Warm regardsCharlotte Malsch, Resident Manager
2/10 Horrible
yasser
25 oct. 2022
yasser
Séjour de 4 nuits en octobre 2022
10/10 Excellent
Daniel
12 sept. 2022
Daniel
Séjour de 2 nuits en septembre 2022
Réponse de Hotel Villa Marquis le 16 sept. 2022
Dear Mr. Daniel,Thank you for your wonderful review, we are glad to hear that our team exceeded your expectations.We hope we will have the chance to welcome you back to the hotel very soon.Warm regards.Charlotte MalschResident Manager
10/10 Excellent
Minghui
Voyage en famille
29 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Minghui
Séjour de 2 nuits en août 2022
Réponse de Villa Marquis le 30 août 2022
Dear Mr Minghui,First of all, we would like to thank you for taking the time to share with us your experience at the Villa Marquis hotel. We are beyond thrilled that our team left a great memory for your stay.We hope to have you back again soon.Warm regardsCharlotte MalschResident Manager
10/10 Excellent
S Yolanda
Voyage en famille
21 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
S Yolanda
Séjour de 2 nuits en août 2022
Réponse de Villa Marquis le 21 août 2022
Estimada Sra. Yolanda,Estamos encantados de ver que tuvo una gran experiencia en el hotel Meliá Paris Villa Marquis durante su última visita a París. Estamos encantados de que nuestro equipo haya dejado un excelente recuerdo de su estancia. Esperamos tener el placer de darle la bienvenida nuevamente.Muy atentamente,Charlotte MalschDirectora General
10/10 Excellent
Voyageur vérifié
8 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en juin 2022
Réponse de Hotel Villa Marquis le 27 juil. 2022
Dear Anonymous.
Thank you for leaving this nice review regarding your stay with us.
We hope to welcome you back very soon.
Charlotte Malsch
Resident Manager
10/10 Excellent
Stephen
29 juin 2022
Stephen
Séjour de 4 nuits en juin 2022
Réponse de Hotel Villa Marquis le 1 juil. 2022
Estimado Sr. Stephen,
Estamos encantados de ver que tuvo una gran experiencia en el hotel Meliá Paris Villa Marquis durante su última visita a París. Estamos encantados de que nuestro equipo haya dejado un excelente recuerdo de su estancia. Esperamos tener el placer de darle la bienvenida nuevamente.
Muy atentamente,
Charlotte Malsch
Directora General
6/10 Satisfaisant
Aashni
17 juin 2022
Aashni
Séjour de 4 nuits en juin 2022
Réponse de Villa Marquis le 1 juil. 2022
Estimado Sr. Aashni,
Estamos encantados de ver que tuvo una buena experiencia en el hotel Meliá Paris Villa Marquis durante su última visita a París. Estamos encantados de que nuestro equipo haya dejado un excelente recuerdo de su estancia. Esperamos tener el placer de darle la bienvenida nuevamente.
Muy atentamente,
Charlotte Malsch
Directora General
10/10 Excellent
Barry
Voyage en famille
12 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barry
Séjour de 1 nuit en juin 2022
Réponse de Hotel Villa Marquis le 18 juin 2022
Dear Mr. Barry.
Thank you so much your your kind comment regarding our colleagues from the reception.
We are looking for welcoming you back to the hotel very soon.
Warm regards.
2/10 Horrible
Scott
1 juin 2022
Scott
Séjour de 1 nuit en mai 2022
8/10 Bien
Danny Pavao Da
Voyage en famille
23 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Danny Pavao Da
Séjour de 8 nuits en mai 2022
Réponse de Hotel Villa Marquis le 11 juin 2022
Dear Danny, First of all, we would like to thank you for taking the time to share with us your experience during your last stay.We are beyond thrilled that our team left a great memory fo your stay. We are delighted that the our products was pleasing for you. However we are saddened to learn that you found the hotel space small. We hope to host you soon again. Charlotte Malsch Manager Resident
8/10 Bien
Danny
Voyage en famille
20 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Danny
Séjour de 1 nuit en mai 2022
Réponse de Hotel Villa Marquis le 11 juin 2022
Dear Danny, First of all, we would like to thank you for taking the time to share with us your experience during your last stay.We are beyond thrilled that our team left a great memory fo your stay. We are delighted that the our products was pleasing for you. However we are saddened to learn that you found the hotel space small. We hope to host you soon again. Charlotte Malsch Manager Resident
8/10 Bien
hayley
Voyage en famille avec de jeunes enfants
20 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hayley
Séjour de 4 nuits en avril 2022
Réponse de Hotel Villa Marquis le 30 avr. 2022
Dear Hayley,
Thank you for your comment regarding you stay in the brand new Villa Marquis member of Melia Collection.
We are glad that you liked the way the reception staff welcomed you.
We are sorry to hear that the experience at the breakfast was not to your liking. we would like you to know that your opinion is of an upmost importance for us and motivates us to continue give all our guests the best possible Melia experience.
Thank you once again for choosing us for your stay in Paris.
Charlotte Malsch
Resident Manager
10/10 Excellent
SELMA
Voyage en famille avec de jeunes enfants
9 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SELMA
Séjour de 2 nuits en octobre 2021
Réponse de Daniel Sy. Multiproperty General Manager le 13 nov. 2021
Dear Selma,
We would like to thank you for taking the time to share our excellent experience at the Villa Marquis member of Melia Collection hotels.
It is a pleasure that you found our teams attentive and appreciated them being polyglots. It makes part of our strength.
We would be glad to welcome you again very soon in order to renew the great experience you had.
Warm regards,
10/10 Excellent
Giovanni
Voyage en couple
5 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Giovanni
Séjour de 3 nuits en septembre 2021
Réponse de Daniel Dy - General Manager le 6 nov. 2021
Dear Giovanni,
First of all, we would like to thank you for taking the time to share with us you excellent feedback regarding your last stay at the brand new Melia Paris Villa Marquis of the Melia Collection hotel.
It was a pleasure to welcome you. Knowing that our teams left a "perfect" memory in you is gratifying and it motivates us to continue working in this direction.
We would be more than glad to welcome you again during your next Parisian holidays.
Warms regards,
10/10 Excellent
Deborah
18 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 5 nuits en octobre 2021
Réponse de General Manager le 20 oct. 2021
Dear Deborah,
We would like to thank you for your 5 star review and for taking the time to share with us your feedback.
It is amazing to see that you had a great experience at the brand new Melia Collection Villa Marquis hotel and that you highly appreciated our staff and restaurant.
We hope to welcome you soon again for your next Parisian escapade.
Best regards,
Daniel Sy
10/10 Excellent
Voyageur vérifié
Voyage en famille
5 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
Réponse de Daniel Sy, Directeur Général le 6 août 2021
Dear guest,
What a great way to start the day by reading our beautiful and detailed comment regarding your last stay with us.
On behalf of the whole team at the Melia Paris Villa Marquis hotel, we would like to thank you for your thoughtful feedback.
Your kind words and opinion will certainly resonate with everyone in our team.
We are thrilled to know that our beds and linen were beyond your expectations and that our curtains allowed you to have great restorative sleep when most needed.
This was your second visit and we hope it will not be the last one since the Villa Marquis hotel has become your second home in Paris.
We look forward to welcoming you very soon.
Warm regards,
10/10 Excellent
Voyageur vérifié
Voyage en famille
3 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en août 2021
Réponse de Daniel Sy - General Manager Melia Paris Boutiques le 3 août 2021
Dear Anonymous,
Thank you for having choose our hotel during your stay in Paris.
Could you please received a big thank's from all our staff for this wonderfull review regarding our hotel and your comment regarding them.
We are delighted to welcome you back in our hotel.
Best regards,
Daniel Sy - General Manager Melia Paris Boutiques
10/10 Excellent
Voyageur vérifié
18 juil. 2021
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
Réponse de Daniel Sy, Directeur Général le 30 juil. 2021
Cher client,
Merci infiniment pour ces cette excellente note de 5 étoiles que vous vous nous avez accordée.
Nous sommes ravis de voir que nous vous avons laissé un très beau souvenir lors de votre venu à notre nouvel hôtel Melia Paris Villa Marquis .
Très cordialement,
8/10 Bien
Voyageur vérifié
Voyage en couple
28 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2021
Réponse de Daniel Sy - General Manager Melia Paris Boutiques le 29 juin 2021
Dear Anonymous,
Thank you for having choose our hotel during your stay in Paris.
Could you please received a big thank's from all our staff member for this comment regarding them with reflect our hight standing of quality of Melia.
We will be really happy to welcome you another time in teh Melia Paris Villa Marquis.
Best Regards,
Daniel Sy - General Manager Melia Paris Boutiques Hotels