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Avis sur Wyndham Orlando Resort International Drive

3.5 out of 5
Wyndham Orlando Resort International Drive
8001 International Dr, Orlando, FL

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 438 avis sur 1914." "
Note des voyageurs de 8 (Bien), d’après 292 avis sur 1914." "
Note des voyageurs de 6 (Satisfaisant), d’après 342 avis sur 1914." "
Note des voyageurs de 4 (Médiocre), d’après 366 avis sur 1914." "
Note des voyageurs de 2 (Horrible), d’après 476 avis sur 1914." "

6,0/10

Propreté

6,8/10

Personnel et service

6,4/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les chambres côté jardin Choix de restaurants à proximité Proximité des parcs d’attractions
Séjour de 7 nuits en mai 2022

6/10 Satisfaisant

Catherine

Voyage d’affaires
Défraîchi mais correct pour le prix
L’hôtel est défraîchi mais le patio et les piscines sont très bien!
Séjour de 4 nuits en novembre 2021

8/10 Bien

philippe

Les points forts : Propreté et personnel et service
Hotel tres bien situé
Hotel tres bien situé. Demander chambre avec vue sur les piscines,lagons. Chambres refaites,salle de bain pas Petit dejeuner tres moyen. Avant covid beaucoup mieux. Literie molle Personnel gentil
Séjour de 4 nuits en novembre 2021

10/10 Excellent

Anne-laure

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Grande chambre, pas de bruit, bonne accueil
Séjour de 4 nuits en août 2021

6/10 Satisfaisant

Olivia

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2021

8/10 Bien

Lavonda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my brief stay overall. Some observations: The carpets in the hallway needs to be pulled up and replaced it is very dirty. We stay in building 13 and the shower curtains length was shorter then the shower so water got everywhere.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Lavonda,Thank you for taking the time to review your recent experience. We are delighted you enjoyed your overall stay! Your suggestion about the carpets and feedback about the shower curtain will be shared with our internal team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope you return soon!Warm Regards,Shauna CallahanDirector of Rooms

6/10 Satisfaisant

Tyler

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Daniela

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bed sheets and chairs were stained, live roaches on the bed
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Daniela,Thank you for taking the time to leave a review. We are very disappointed to hear about the unacceptable state of your room and apologize for any inconvenience it caused. While we treat our property regularly, we'll be sure to have our pest control team look into your comments further. Thank you for bringing this to our attention, and we hope you have a great day.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Susan Monique, Brooklyn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Housekeeping needs to be a little bit more punctual
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Susan,Thank you for staying with us and for your review. We are glad you enjoyed your time overall; however, we apologize for any issues with our housekeeping. Rest assured, our team will review your concerns and address them accordingly. We appreciate your comments, and we look forward to your next visit to Wyndham Orlando Resort International Drive.Warm Regards,Shauna CallahanDirector of Rooms

6/10 Satisfaisant

Nadia

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I like that there are balconies and patios available. I reported a problem about my room and staff did accommodate me. The staffs were very nice. Inside the rooms, some things looked a little run down, old and outdated. Some items looked old, cracked, discolored and rusted ( ex: lamps, shower/tubs, mirrors) and the curtains haven't been washed in a while. Away from the hotel, you will find a lot of things to do. Overall, improvements are needed for this hotel.
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Nadia,Thank you for being our guest and sharing your valuable feedback. While we are happy you enjoyed our great location and wonderful staff, we are sorry the room didn't quite meet your expectations. Your comments help us get better. We hope we can leave you with a better experience of our hotel on future stays.Warm Regards,Shauna CallahanDirector of Rooms

2/10 Horrible

The

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Jennifer

Les points forts : Propreté
Séjour de 1 nuit en avril 2024

4/10 Médiocre

flynn

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I stayed for a convention , the convention facility was fine but internet was terrible/nonfunctional . Room was old and basic but functional , saw a hole on outside of building with rats running in which was repaired during my stay , staff was friendly and fine , convention was nice , but hotel is long overdue for renovations , The most run down hotel I have ever stayed in .
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 10 avr. 2024
Dear Flynn,Thank you for taking the time to leave a review. We are disappointed to hear about the unsatisfactory nature of your stay and will use your feedback to help us improve the experience of future guests. We thank you for sharing your concerns and hope you had a wonderful day.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Tommy

Séjour de 2 nuits en mars 2024

2/10 Horrible

Hector

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

10/10 Excellent

Shelisha

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Équipements
Amazing
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Shelisha,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience here at Wyndham Orlando Resort International Drive, and we hope you return soon for another great stay.Warm Regards,Shauna CallahanDirector of Rooms

2/10 Horrible

Charla

Les points faibles : Propreté et personnel et service
Séjour de 4 nuits en mars 2024

10/10 Excellent

Cadence

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They were very accommodating. Gave us the room we wanted next to our family and on the first floor. They told us housekeeping would be around every three days and housekeeping came everyday and asked if we needed anything. It was a pleasant surprise! The hot tub closed at 8/9pm everyday due to chemicals and that was really unfortunate. But overall, great stay.
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Cadence,Providing a comfortable and convenient stay for our guests is always our top priority, and we're glad we could make your stay more enjoyable. We understand your disappointment regarding the early closure of the hot tub due to maintenance, and we apologize for any inconvenience this may have caused. Your feedback is important to us, and we'll certainly take it into consideration as we strive to improve our services. Thank you again for choosing to stay with us at Wyndham Orlando Resort International Drive, and we hope to have the pleasure of welcoming you back for another great stay in the future. Warm Regards, Shauna Callahan Director of Rooms

10/10 Excellent

Yomaira

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is phenomenal , its clean and a place to have a great time with their pool, jacuzzi, and bar
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Yomaira,Thank you for choosing Wyndham Orlando Resort International Drive! We're glad our attention to cleanliness impressed you and that you enjoyed the relaxing pool and bar. Please come see us again the next time you're in the area for another exceptional stay.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Jasleidy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente ubicación
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Jasleidy,We're thrilled you appreciated our prime location! Your satisfaction is our top priority, and we're delighted to have provided you with a convenient and enjoyable stay. We can't wait to welcome you back to Wyndham Orlando Resort International Drive for another fantastic experience!Warm Regards,Shauna CallahanDirector of Rooms

8/10 Bien

Jonathan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean and everwas in walking distance
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Jonathan,Thank you so much for taking the time to share your thoughts with us. We are delighted the high standards of cleanliness we adhere to left a memorable impression on you, and we hope you took full advantage of our excellent location. It was truly a pleasure having you here at Wyndham Orlando Resort International Drive, and we hope you return soon!Warm Regards,Shauna CallahanDirector of Rooms

6/10 Satisfaisant

Melanie

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Melanie,Thank you for sharing your feedback. We are concerned that your experience did not fully meet your expectations. Please feel free to reach out to us to let us know how we could have made your stay an exceptional one. Our team is committed to improving and hopes to have the opportunity to provide you with a better experience in the future.Warm Regards,Shauna CallahanDirector of Rooms

4/10 Médiocre

Faith

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
When I first came in the door was already open and door was broken. We also ordered a room with with a view and the view was more so of just some grass and on the first floor. We also asked for more towels however they took our old towels and never brought any back. Honestly the ad makes it seem like your staying at that big white building and even puts a picture of it in the ad and then when we got there it looked like a motel. I mean it’s honestly an average type of room not too bad but I would definitely say it’s false advertisement
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Faith, Thank you for choosing to stay with us while you were in town. We are saddened to hear that your time with us fell short of your expectations and our high standards. Your candid comments are appreciated, and we will review them as a team so that we can make immediate improvements for our guests. We do hope to have the opportunity to provide you with the stay you deserve in the future.Warm Regards,Shauna CallahanDirector of Rooms

4/10 Médiocre

Angelica

Les points faibles : Propreté
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Michael

Séjour de 1 nuit en mars 2024

4/10 Médiocre

Kendry, West Palm Beach

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Nothing like
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Kendry,Thank you for taking the time to leave your feedback. We are remorseful to hear that you did not have a satisfactory stay with us. Please feel free to reach out to us offline so we may address any concerns you have. We apologize for the inconvenience and hope you'll give us another chance to impress you in the future.Warm Regards,Shauna CallahanDirector of Rooms

6/10 Satisfaisant

Jose

Voyage en couple
Nice location it's near to everything in Orlando. The hotel does not clean rooms every day. We asked the front desk to send someone to clean our room and no one went to get the work done.
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Jose,Thank you for your feedback regarding your recent stay with us. We provide light housekeeping services, though we are sorry to hear that your service request wasn't addressed. Rest assured, we'll ensure that all guest requests for assistance are handled promptly. However, it's great to hear that our location was convenient for your stay. Your input is valued, and we hope for a chance to make your next visit an exceptional one.Warm Regards,Shauna CallahanDirector of Rooms

4/10 Médiocre

Mandy

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our resort experience so far was great, except check-in. I waited in line for 26 minutes and almost missed my nephew's national swim event. Even now 2.5 hours later the line to check in is unreasonably long. I stood for 5 minutes at the counter while the service attendant clicked in the computer. Identifying some computer efficiencies would be very helpful or self check-in kiosks.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Mandy,Thank you for taking a moment to share your honest thoughts. We regret to learn of the inconvenience that you encountered upon checking in. Your feedback will be shared internally to determine ways of improving the experience for our guests. Nevertheless, it was a pleasure having you here, and we hope you will give us another chance in the future to deliver a seamless stay worthy of a perfect rating.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Derek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great price and location
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Derek,Thank you for your feedback! We're glad you found our hotel to offer great value and a convenient location. Your satisfaction is important to us, and we look forward to welcoming you back to Wyndham Orlando Resort International Drive for another enjoyable stay.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Giuliana M

Les points forts : Propreté
Nice resort to relax
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 24 mars 2024
Dear Giuliana,Thank you for your review and for giving us a perfect rating! We're delighted you had a relaxing experience, and we hope you return soon.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Laura

Way better than expected or what reviews said. It was clean and staff was great.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 21 mars 2024
Dear Laura, Thank you for all of your kind comments and for choosing to stay with us. We are so happy to hear that you thoroughly enjoyed our friendly staff, as well as our clean and comfortable accommodations. We look forward to your next visit! Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Derek

Séjour de 1 nuit en mars 2024

2/10 Horrible

danielle

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When I checked in the room they put me in they lied about it was nothing like the pictures and it smelled like bleach so bad that it hurt my eyes and made me and my fiancé sick and the ac was broken then the second room they put us in was horrible had broken lamps a broken balcony door , dirty tub there was nails on the floor next to the bed I have pictures of all of it and on top of that they have tryed to charge us random amounts of money since check out they must be owned and ran by new owners because this is not a resort it’s ran like a cheap motel do not waste your money i promise you will regret it and please don’t put your card down they will charge random charges and then there customer support hangs up and doesn’t help at all they even lied on a recorded phone call. The second room also ac was broken something is wrong with there acs in each room worse experience of my entire life I will never ever ever stay at this hotel again and have to seek legal action because of everything. I just wanna worn people so they don’t have to go threw what me and my family had too .
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 18 mars 2024
We appreciate you reaching out, and it's unfortunate to hear about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed internally as we jump into action to rectify the issues you've mentioned and give our rooms the extra attention needed. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.Warm Regards,Shauna CallahanDirector of Rooms

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It worked great because my kids competition was at the hotel as well so we didn’t have to go anywhere by car to do anything. We could do it all by walking.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 16 mars 2024
Dear Michael,It was wonderful having you stay with us to attend your children's competition. Receiving recognition for our convenient location is always appreciated! Thank you for your great review, and we hope you return soon.Warm Regards,Shauna CallahanDirector of Rooms

2/10 Horrible

Ratnakar

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

2/10 Horrible

Lilian Greiss

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Heidi

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Luis

Voyage d’affaires, Voyage en couple
Property needs a little upgrade in rooms. Other than that average stay.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 14 mars 2024
Dear Luis,Thank you for leaving a review. We are so glad you chose to stay with us during your time in Orlando. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here, and we hope you will have a chance to come back soon.Warm Regards,Shauna CallahanDirector of Rooms

2/10 Horrible

Maritza

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
the checked in was not on time, waited an hour got late to my event. no parking at the premises. the air conditioning was making a lot of noise. i couldn’t sleep at all. the rooms not updated they look very old the tub was old and peeling. no warm blankets it was very uncomfortable did not like it at all i will never book it again.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 13 mars 2024
Dear Maritza,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any delays during check-in as well as for any concerns about the condition of the property and for any issues with noise from the AC. It's clear we did not provide you with a restful experience, and we'll look into what happened during your revisit. If you're in the area again, please consider coming back to see us.Warm Regards,Shauna CallahanDirector of Rooms

4/10 Médiocre

JASON

Voyage en couple
Les points faibles : Personnel et service
The property was average. They couldn't find my reservation I spent an hour trying to check in. I wasnt given the room I originally booked.the manger was not very friendly and nobody even apologized for the delay. I was late to a show because the check in was so long.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 10 mars 2024
Dear Jason,We're saddened to hear about your experience. Please accept our apologies for any confusion with your reservation and for any disappointment with how it was handled. We'll look into what happened to cause these delays. If you're in the area again, we hope you'll give us another try.Warm Regards,Shauna CallahanDirector of Rooms

2/10 Horrible

ELEAZAR

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Joseph

Voyage d’affaires
Les points faibles : Personnel et service
Rooms were not ready u til two hours after check in. The security and maintenance staff were great. The check in and reception staff were horrible . Totally disinterested, very slow, and not remotely interested in speaking or acknowledging guests checking in. That was the experience of everyone in that line . The check in staff and their manager are the sole reason I would not consider staying there again. Worst I’ve seen and I travel a lot .
Séjour de 4 nuits en février 2024
Réponse de General Manager le 4 mars 2024
Dear Joseph,We're grateful for your feedback and glad you found our security and maintenance teams to be great. However, it's disappointing to hear about your experience with the check-in process. We value your insights as they help us improve our guest experience. We truly hope to have another opportunity to better serve you in the future, ensuring a more welcoming and efficient check-in process.Warm Regards,Shauna CallahanDirector of Rooms

8/10 Bien

Mariangelie, Corozal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel accesible.
Séjour de 3 nuits en février 2024
Réponse de General Manager le 3 mars 2024
Dear Mariangelie,It was a pleasure to host your recent stay at Wyndham Orlando Resort International Drive. We're happy to hear you enjoyed our convenient and accessible location and we appreciate you taking the time to share your rating. We hope to have the opportunity to welcome you back the next time you're in the area.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Vivian

Les points forts : Propreté
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Mark

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Great location. Room had quite a bit of mosquitoes that were biting while we slept
Séjour de 2 nuits en février 2024
Réponse de General Manager le 1 mars 2024
Dear Mark, Thank you for sharing your experience with us. We're glad to hear that you appreciated our great location. However, we're sorry to learn about the issues you had with your room. Should you choose to stay with us again, we'll strive to provide you with an improved experience.Warm Regards,Shauna CallahanDirector of Rooms

8/10 Bien

Miguel

The reception was nice the rooms were outdated but clean
Séjour de 6 nuits en février 2024
Réponse de General Manager le 1 mars 2024
Dear Miguel,Thank you for staying with us at Wyndham Orlando Resort International Drive. It's great to hear you found our reception welcoming and your rooms clean, even though they didn’t quite meet your expectations. We're committed to providing a comfortable and enjoyable stay for all our guests, and your feedback is invaluable as we consider future updates. We look forward to welcoming you back and hope to impress you with improvements on your next visit.Warm Regards,Shauna CallahanDirector of Rooms

2/10 Horrible

Jasmine

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service
Our stay was awful. We checked in and got our room key. We were not even there for an hour when someone walked in on me as I was getting dressed, it turned out the front desk clerk did not correctly, book the room and allowed someone else with access to our room. It was an uncomfortable experience overall.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 29 févr. 2024
Dear Jasmine,We always appreciate guest feedback. The safety and security of our guests are our top priorities, so it's unfortunate to hear about the experience you described. Your comments will be discussed with our front desk team to ensure that an incident like the one you described doesn't happen in the future. Please consider reaching out to us offline so that we can gather more information and better assist you. We wish you all the best and we hope to hear from you soon. Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Auveriona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

2/10 Horrible

Sunil

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super dirty old property very loud. Phone wasn't connected, tv wasn't connected, fridge wasnt connected. Will never stay here every again.
Séjour de 2 nuits en février 2024
Réponse de General Manager le 29 févr. 2024
Dear Sunil,Thank you for your feedback. We're sorry to hear that you were disappointed with your stay. What you described is certainly a poor reflection of our high standards. Please be assured that your comments are taken seriously so we can address and improve where needed. Take care, and we wish you happier travels ahead. Warm Regards,Shauna CallahanDirector of Rooms

8/10 Bien

Christian

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Everything was good but engineering need to be more.on point
Séjour de 1 nuit en février 2024
Réponse de General Manager le 29 févr. 2024
Dear Christian,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. Thank you for your suggestions for improvement. We'll keep your comments in mind, and we hope to see you again soon.Warm Regards,Shauna CallahanDirector of Rooms