Les notes se basent sur un nombre total de 1 983 avis vérifiés

4,4 sur 5
Recommandé par 93 % des clients
4,5 Propreté de la chambre
4,4 Services et personnel
4,6 Confort de la chambre
4,4 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 24 janv. 2017
It was a one night stay and the room was very spacious and the bed very comfortable, my girlfriend and I didn't want to leave the bed. Clean hotel and we enjoyed our stay
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Canada

Great room, great amenities.

Publié le 22 janv. 2017
Les + : Great room, great amenities.
Les - : Dining service could be improved, long wait for service in the "dining" room.
Situation : Orlando...
Great room, great amenities. Airport shuttle was helpful.
1 sur 5
par un voyageur vérifié de Dallas, Tx

Way over rated

Publié le 7 janv. 2017
Les + : Close to airport
Les - : Everything
The hotel is in need of updating but that won't fix the main issue. The walls are paper thin. The lobby is open to an atrium above where loud groups checking in/out, breakfast patrons' sounds and even hotel staff will wake you early. The desk staff will do nothing to re accommodate you or attempt to keep the sound down. I checked in at 1 am and by 6 gave up on sleeping. I've stayed at nearly every hotel on that circle and this one is by far the lowest quality. Watch the price too. The advertised price doesn't include parking or complimentary breakfast as does most of the other hotels on the same road. Overall, old rooms, noisy and nickel and dime the customer with no service or support.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Very nice!

Publié le 6 janv. 2017
Super clean. Very spacious, and modern. Would highly recommend
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 2 janv. 2017
Really nice hotel. The rooms are big and very comforting. Sheriton Suits are really suits
5 sur 5
Recommandé
pour Familles
par un voyageur vérifié

Bra hotell nära flygplatsen

Publié le 30 déc. 2016
Les + : Lugnt och stillsamt
Skönt att komma snabbt till hotellet. Supergod frukost buffe, mycket att välja på.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Boston ma

Vacation

Publié le 28 déc. 2016
Very nice place near by the airport, malls and parks, very convenient, great room like a apt with leaving room, office etc.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Reno, NV

close to airport and easy access to the terminal

Publié le 27 déc. 2016
Les + : well designed for easy convienance of guests
Les - : more staff at the front desk would help with guests checking into and out of hotel.
Situation : airport hotel and close to Orlando attractions
The front staff was not always available to guests and many times the front staff were preoccupied with on phone conversations which could have been handled by reservation staff. This caused for long wait times for on site guests getting help with hotel amenities.
Commentaire laissé par : Direction de l'hôtel
6 janv. 2017 par Jessica, Direction de l'hôtel
I apologize that, at times, the Front Desk Agents were assisting guests over the phone. I can assure you that many of our associates are knowledgeable about the local area and hotel amenities and they would be happy to answer any questions our guests may have. We look forward to welcoming you back for your next visit!
4 sur 5
Recommandé
pour Familles
par un voyageur vérifié de Canada

Publié le 27 déc. 2016
Les + : The employees in general are courteous.
Les - : The fact that some guests are GOLD status does not mean that they are exempted from being informed of some negative (deliberate or not) doings.
I already gave an highly positive review of the hotel (Sheraton Suites, Orlando)two days before checking out, but something somewhat negative happened the day after. I was disappointed and I even intended to write the corporate office. However, having worked in a five-star hotel myself I changed my mind, hoping that the employee did not really mean what he said, or was mis-translated. Even with that experience, I would rate it a 4.5 and yes, I would still recommend it to friends.
Commentaire laissé par : Direction de l'hôtel
4 janv. 2017 par jessica.rudolph@sheratonorlandoairport.com, Direction de l'hôtel
I am happy to hear that you found our team courteous and appreciate your recommendation. I would very much like the opportunity to speak with you further regarding your experience toward the end of your stay.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 26 déc. 2016
good service. delayed flight arrived at 1:30 a.m. prompt shuttle service provided