Les notes se basent sur un nombre total de 1 832 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,4 sur 5
Recommandé par 92 % des clients
4,5 Propreté de la chambre
4,4 Services et personnel
4,6 Confort de la chambre
4,4 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
5 sur 5
par un voyageur vérifié de new england

Great Hotel

Publié le 19 août 2016
Les + : The whole layout of this property is perfect...from the suite layout down to the indoor/outdoor pool.
Situation : Right off the highway with 25+ restaurants within 2 miles of the front door.
It's always nice for a road warrior to find a nice hotel, convenient to everything with great amenities and well thought out design.
5 sur 5
par un voyageur vérifié

Publié le 18 août 2016
Great place, clean and staff were very nice. Definately would recommend, close to airport
5 sur 5
par un voyageur vérifié de mexico

Publié le 17 août 2016
El único inconveniente es que tienes que tomar taxi para todo, el Personal muy amable, hablan español, la habitación muy cómoda y limpia!
Commentaire laissé par : Direction de l'hôtel
19 août 2016 par Sheila, Direction de l'hôtel
Gracias Paloma por sus comentarios! Estamos muy felices en saber que haya disfrutado de su estadía y que encontró a nuestro personal bilingüe ser muy amable . Quisiéramos también informarle que el autobús del hotel ofrece transporte gratuito hasta 2 millas de los predios del hotel. Esperamos verla nuevamente en su próxima visita a Orlando!
4 sur 5
par un voyageur vérifié de New York

Nice hotel, close to airport

Publié le 13 août 2016
The hotel is close to the airport, but we rarely heard the planes. Lots of restaurants near by and only a 30-45 min drive ($4.50 round trip toll) to Disney/Seaworld. The room was spacious and clean. Fresh linens and towels daily, and none of that mildewy smell I've encountered I other hotels. The staff was friendly and accommodating. There is a $10 per night overnight parking fee, which we paid. But I saw plenty of cars without the parking pass 😕. The gym was small, business center okay. Can't speak to the poold though as we spent most of our time at Disney or Seaworld. Would stay there again though if we return to the area and decide again to pass on the disney resorts. One thing though, you'll have to ask for extra towels is your party is larger that 2 pepole, they don't automatically provide towels = to the # of guests.
Commentaire laissé par : Direction de l'hôtel
18 août 2016 par Jessica, Front Office Manager, Direction de l'hôtel
We were thrilled to hear that you decided to spend your theme park vacation with us. Our team is passionate about creating a "home away from home" for all our guests, and we are excited you were able to enjoy this. The number of towels in the rooms is based on Starwood Brand Standards, but as you mentioned – we are always happy to deliver more! We look forward to your continued loyalty for years to come!
5 sur 5
par un voyageur vérifié

Nice hotel close to the airport. Shuttle convenie

Publié le 11 août 2016
Pillow top bedding a requirement in my travels. Bed very comfortable
5 sur 5
par un voyageur vérifié

Publié le 8 août 2016
Les + : rooms were very customer friendly
Les - : shower pressure
Clean, great staff, multiple great places to eat close to hotel pool is great
4 sur 5
par un voyageur vérifié

Publié le 7 août 2016
A great Airport or extended stay spot. Rooms are very nice. Close to lots of chain restaurants.
4 sur 5
par un voyageur vérifié de New York

Well Kept Hotel

Publié le 5 août 2016
Les + : The rooms and the cleanliness.
Les - : Retrain Nahir at the front desk.
Situation : There are many eateries and a mall nearby. The hotel is also very close to Orlando's International Airport.
The hotel is very well-kept and the staff for the most part is great. However, one person at the reception desk Nahir has an unprofessional attitude and wasn't very knowledgeable. Unfortunately, as she was the first hotel staff member I encountered, her poor reception created a level of discomfort and at first negatively impacted my stay at the hotel. It was only after interacting with more kind and professional staff that I began to feel comfortable at the hotel and to appreciate all of its positive attributes.
Commentaire laissé par : Direction de l'hôtel
15 août 2016 par Jessica - Front Office Manager, Direction de l'hôtel
As the Front Office Manager, I would like to personally apologize for your perception of the arrival process being a negative one. I can assure you that our team’s passion for service is paramount however, we always look for opportunities to train and retrain our team to refine our service levels. We are confident we will turn your impression around on your next visit!
4 sur 5
par un voyageur vérifié

Very nice stay near to the airport

Publié le 5 août 2016
Staffs are polite and helpful. We stayed in a suite and it's roomy. The room is clean and tidy. The hotel located in a quiet area and very close to Orlando International Airport which is suitable for us as our flight is at early morning.
Commentaire laissé par : Direction de l'hôtel
par Sheila, Direction de l'hôtel
Our team would like to thank you for your comments and for mentioning that you found them helpful and polite. We were also glad to hear you found our property suitable for your needs and hope to see you again should you return to the Orlando area.
4 sur 5
par un voyageur vérifié de CT

Very Nice hotel, great staff, loved my room.

Publié le 28 juil. 2016
I enjoyed my stay at this hotel the only issue I had was the amenities the pool area really needs an update and they need to upkeep it better it really was a turn off I went outside to enjoy myself and I was really disappointed and went right back to my room so I was unable to enjoy the pool.
Commentaire laissé par : Direction de l'hôtel
3 août 2016 par Zeezo, Direction de l'hôtel
Thank you very much for your feedback Sue. We are generally used to receiving very positive comments regarding our pool area, especially since it was resurfaced last year and the indoor/outdoor layout is a favorite with our guests. I would greatly appreciate the opportunity to discuss your observations in more detail to see what we can improve on. I was happy to hear that you enjoyed your room and hope you will visit again soon! -Zeezo M. – Chief Engineer