Jardin

Avis sur Pan Pacific Orchard

5 out of 5
Pan Pacific Orchard
10 Claymore Road, Singapore

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 54 avis sur 99." "
Note des voyageurs de 8 (Bien), d’après 24 avis sur 99." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 99." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 99." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 99." "

9,2/10

Propreté

8,6/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

elizabeth, Chester

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This is a brand new property in walking distance to Orchard Rd and the Ion. It is stunning and the pool area is amazing. I don’t think it would have been half as cool without a balcony overlooking the pool area. The rooms are very small with no drawer space at all. There is no gift shop or place to just grab a soda or granola bar.
Séjour de 5 nuits en mars 2024
Réponse de Comment from Hotel Management le 26 mars 2024
Dear Elizabeth, Thank you for your review and feedback of Pan Pacific Orchard. We are delighted that overall, you enjoyed your stay with us despite having some less than satisfactory experience. We appreciate you taking the time to share your feedback which allows us to continually improve our service standards and facilities. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Seiichiro

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like a resort hotel even in the central businesses district. Staffs were well educated. I want to stay here again.
Séjour de 2 nuits en février 2024
Réponse de Comment from Hotel Management le 5 mars 2024
Dear Seiichiro, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Shimada

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was very nice, with a sophisticated exterior and interior. I had a comfortable time. In particular, the breakfast had a lot of variety and was delicious.
Séjour de 4 nuits en février 2024
Réponse de Comment from Hotel Management le 21 févr. 2024
Dear Shimada, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Centrally located and a dream in the sky. The brunch was phenomenal and the hotel architecture was inspiring.
Séjour de 4 nuits en février 2024
Réponse de Comment from Hotel Management le 15 févr. 2024
Dear William, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

2/10 Horrible

Robert

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Comment from Hotel Management le 15 févr. 2024
Dear Robert, Thank you for staying with Pan Pacific Orchard on this visit and for taking the time to share your rating. We are sorry to hear of your less than satisfactory experience. Please contact the hotel directly with more information, and we will investigate the issue and follow up with you directly to address your concerns.Once again, we would like to apologies for the disappointment you experienced during your stay, we sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Orchard and look forward to welcoming you back again. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Ryan

Séjour de 4 nuits en février 2024
Réponse de Comment from Hotel Management le 15 févr. 2024
Dear Ryan, Thank you for your ratings of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

6/10 Satisfaisant

Paul

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice hotel. Small rooms but adequate. Club lounge is all about the drinks. Club lounge food is rubbish and club lounge is all about the alcohol.
Séjour de 4 nuits en décembre 2023
Réponse de Comment from Hotel Management le 7 févr. 2024
Dear Paul, Thank you for your review and feedback of Pan Pacific Orchard. We are delighted that overall, you enjoyed your stay with us despite having some less than satisfactory experience. We appreciate you taking the time to share your feedback which allows us to continually improve our service standards and facilities. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Vijay

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best service and hospitality but please add more vegetarian options
Réponse de Comment from Hotel Management le 30 janv. 2024
Dear Vijay, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

8/10 Bien

Masato

Séjour de 2 nuits en janvier 2024
Réponse de Comment from Hotel Management le 23 janv. 2024
Dear Masato, Thank you for your ratings of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

8/10 Bien

Xiaowen

Séjour de 1 nuit en janvier 2024
Réponse de Comment from Hotel Management le 22 janv. 2024
Dear Guest, Thank you for your ratings of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Pin

Séjour de 4 nuits en janvier 2024
Réponse de Comment from Hotel Management le 29 janv. 2024
Dear Pin, Thank you for your ratings of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Lina

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Phenomenal service and facilities
Séjour de 7 nuits en décembre 2023
Réponse de Comment from Hotel Management le 15 janv. 2024
Dear Lina, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Baoyi

Séjour de 3 nuits en décembre 2023
Réponse de Comment from Hotel Management le 17 janv. 2024
Dear Baoyi, Thank you for your ratings of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

8/10 Bien

Baoyi

Réponse de Comment from Hotel Management le 17 janv. 2024
Dear Baoyi, Thank you for your ratings of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

LaTonya

Séjour de 6 nuits en décembre 2023
Réponse de Comment from Hotel Management le 21 déc. 2023
Dear LaTonya, Thank you for your rating of Pan Pacific Orchard. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

2/10 Horrible

Mamun

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Comment from Hotel Management le 7 févr. 2024
Dear Mamun, Thank you for staying with Pan Pacific Orchard on this visit. We are sorry to hear of your less than satisfactory experience. Please contact the hotel directly with more information, and we will investigate the issue and follow up with you directly to address your concerns.Once again, we would like to apologise for the disappointment you experienced during your stay, we sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Orchard and look forward to welcoming you back again. Sincerely yours,Pan Pacific Orchard

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Beautiful hotel but staff letdown
Last minute staycation for our wedding anniversary with our kids and we booked a suite. Suite was amazing. Room is very nice but service from staff is lacklustre. They won’t call you when your food delivery arrives. They don’t engage with us. Even at the club lounge staff hardly engaged in eye contact and just walked away before we could ask for anything.
Séjour de 1 nuit en décembre 2023
Réponse de Comment from Hotel Management le 20 déc. 2023
Dear Guest, Thank you for your review and feedback of Pan Pacific Orchard. We are delighted that overall you enjoyed your stay with us despite having some less than satisfactory experience. We appreciate you taking the time to share your feedback which allows us to continually improve our service standards and facilities. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Shao Wen

Séjour de 1 nuit en décembre 2023
Réponse de Comment from Hotel Management le 8 janv. 2024
Dear Guest, Thank you for your ratings of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

4/10 Médiocre

Andrew Chin Kee

Séjour de 3 nuits en décembre 2023
Réponse de Pan Pacific Orchard le 19 déc. 2023
Dear Andrew, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

8/10 Bien

Albert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good experience but...
The hotel is very new and beautiful. The check in and check out was smooth. The service was good too. Is there room for improvement!? Yes: - the light a the mirror was flickering. - the minibar is noisy (what's wrong with miibars? Am I the only one?) - the vanity set did not include a comb (and I use them at hotels) - i found it difficult to make the room dark. The coirtain had always a gap a the corner of the room.
Séjour de 1 nuit en décembre 2023
Réponse de Comment from Hotel Management le 14 déc. 2023
Dear Albert, Thank you for your review and feedback of Pan Pacific Orchard. We are delighted that overall you enjoyed your stay with us despite having some less than satisfactory experience. We appreciate you taking the time to share your feedback which allows us to continually improve our service standards and facilities. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Chun Howe

Séjour de 1 nuit en décembre 2023
Réponse de Comment from Hotel Management le 14 déc. 2023
Dear Chun Howe, Thank you for your rating of Pan Pacific Orchard. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

8/10 Bien

nikhil

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2023
Réponse de Comment from Hotel Management le 14 déc. 2023
Dear Nikhil, Thank you for your rating of Pan Pacific Orchard. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Yuming

Séjour de 2 nuits en novembre 2023
Réponse de Comment from Hotel Management le 14 déc. 2023
Dear Yuming, Thank you for your rating of Pan Pacific Orchard. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

giorgia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Comment from Hotel Management le 14 déc. 2023
Dear Giorgia, Thank you for your rating of Pan Pacific Orchard. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

8/10 Bien

Olivia

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Look out for shower temperature
On the whole we enjoyed our stay; there were just 2 little glitches: 1. When we opened the mini fridge, an opened and partially eaten protein bar (part of the minibar supplies) fell out. It was obviously left by the previous guest and was undiscovered by housekeeping. 2.The shower temperature was erratic, becoming hotter or colder as the water flowed which was a bit jarring. Pillows were a bit too soft, would have preferred firmer pillows or a pillow menu to choose from. Thank you for arranging the birthday cake as requested!
Séjour de 1 nuit en décembre 2023
Réponse de Comment from Hotel Management le 6 déc. 2023
Dear Olivia, Thank you for your review and feedback of Pan Pacific Orchard. We are delighted that overall you enjoyed your stay with us despite having some less than satisfactory experience. We appreciate you taking the time to share your feedback which allows us to continually improve our service standards and facilities. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Kristaps

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Comment from Hotel Management le 14 déc. 2023
Dear Kristaps, Thank you for your rating of Pan Pacific Orchard. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Aske Emil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Comment from Hotel Management le 14 déc. 2023
Dear Aske, Thank you for your rating of Pan Pacific Orchard. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

n

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
素晴らしかったです。 スタッフの方がとても優しかったです。
Séjour de 5 nuits en novembre 2023
Réponse de Pan Pacific Orchard le 4 déc. 2023
Dear N, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

8/10 Bien

Jimmy Liang Bing

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We loved the design- gorgeous. And the views from our 23rd floor loft room. Front desk staff were excellent too. What we didn’t like was the huge cockroach in our balcony. Nor the odd blind controls. But overall, a very pleasant staycation.
Séjour de 2 nuits en novembre 2023
Réponse de Comment from Hotel Management le 6 déc. 2023
Dear Guest, Thank you for your review and feedback of Pan Pacific Orchard. We are delighted that overall you enjoyed your stay with us despite having some less than satisfactory experience. We appreciate you taking the time to share your feedback which allows us to continually improve our service standards and facilities. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

8/10 Bien

Michelle Yan Ting

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel, everything is brand new and architect is phenomenal. Located I n the center of Singapore, very convenient. The only thing that made our stay a little less comfortable is the temperature of our shower water is very unstable, it gets too hot and then cold again, we stayed 9 days so it wasn't really pleasant. And our room was on the small side. But otherwise it was very good.
Séjour de 8 nuits en novembre 2023
Réponse de Comment from Hotel Management le 27 nov. 2023
Dear Michelle, Thank you for your review and feedback of Pan Pacific Orchard. We are delighted that overall, you enjoyed your stay with us despite having some less than satisfactory experience. We appreciate you taking the time to share your feedback which allows us to continually improve our facilities. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

8/10 Bien

San

Les points forts : Propreté et personnel et service
Place and building.
Séjour de 3 nuits en novembre 2023
Réponse de Comment from Hotel Management le 27 nov. 2023
Dear San, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

6/10 Satisfaisant

Dong Hyun

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 3 nuits en novembre 2023
Réponse de Pan Pacific Orchard le 4 déc. 2023
Dear Dong Hyun, Thank you for your review and feedback of Pan Pacific Orchard. We are delighted that overall you enjoyed your stay with us despite having some less than satisfactory experience. We appreciate you taking the time to share your feedback which allows us to continually improve our service standards and facilities. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

ADRIAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay at Pan Pacific Orchard
The one night stay was splendid. Love the room that ive booked.
Séjour de 1 nuit en novembre 2023
Réponse de Comment from Hotel Management le 21 nov. 2023
Dear Adrian, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was an incredible hotel. We only stayed for one night but truly felt transcended into another space. We loved the elegance of the hotel and the unique design. We had a balcony and it was a beautiful view of the pool and of the city. Absolutely recommend.
Séjour de 1 nuit en novembre 2023
Réponse de Pan Pacific Orchard le 20 nov. 2023
Dear Guest, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

6/10 Satisfaisant

Joseph, Sacramento

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Place is beautiful. Staff attentive. Location fantastic. Problems AirCon didn't work properly and no hot water. Building Engineering couldn't fix either properly. I had to sweat in my room all night. And only could take a shower with very cold water. Both uncomfortable which for TopNotch place you wouldn't think there'd be issues with the basics.
Séjour de 1 nuit en novembre 2023
Réponse de Comment from Hotel Management le 20 nov. 2023
Dear Joseph, Thank you for your review and feedback of Pan Pacific Orchard. We appreciate your constructive comment which allows us to continually improve our facilities. We are sorry to hear of your less than satisfactory experience and sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Orchard. We look forward to welcoming you back again. Sincerely yours,Pan Pacific Orchard

6/10 Satisfaisant

Kam, Conduit Road

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Pan Pacific Orchard le 17 nov. 2023
Dear Guest, Thank you for your review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Shelby

Séjour de 2 nuits en novembre 2023
Réponse de Comment from Hotel Management le 14 déc. 2023
Dear Shelby, Thank you for your rating of Pan Pacific Orchard. We look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Dulcie

Séjour de 1 nuit en novembre 2023
Réponse de Pan Pacific Orchard le 17 nov. 2023
Dear Dulcie, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Glenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Pan Pacific Orchard le 17 nov. 2023
Dear Glenda, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

8/10 Bien

Andres

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en novembre 2023
Réponse de Pan Pacific Orchard le 17 nov. 2023
Dear Andres, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Bishi

Séjour de 1 nuit en octobre 2023
Réponse de Pan Pacific Orchard le 17 nov. 2023
Dear Bishi, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Pan Pacific Orchard le 17 nov. 2023
Dear Jason, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Robert

Séjour de 2 nuits en octobre 2023
Réponse de Pan Pacific Orchard le 20 oct. 2023
Dear Robert, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Hoaly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Pan Pacific Orchard le 11 oct. 2023
Dear Hoaly, thank you for your wonderful review of Pan Pacific Orchard, we look forward to welcoming you back on another occasion. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

John

Séjour de 5 nuits en septembre 2023
Réponse de Pan Pacific Orchard le 17 nov. 2023
Dear John, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

2/10 Horrible

Liangliang

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Pan Pacific Orchard le 9 oct. 2023
Dear Liangliang,Thank you for staying with Pan Pacific Orchard on this visit and for taking the time to share your feedback. We are sorry to hear of your less than satisfactory experience. We would appreciate if you can contact the hotel directly with more information so that we can follow up with you directly to address any concerns that you might have.We sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Orchard.Sincerely yours,Pan Pacific Orchard

8/10 Bien

Carsten

Séjour de 5 nuits en septembre 2023
Réponse de Pan Pacific Orchard le 9 oct. 2023
Dear Carsten, Thank you for your positive review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

KEON WOOK

Séjour de 2 nuits en septembre 2023
Réponse de Pan Pacific Orchard le 2 oct. 2023
Dear Keon Wook, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
love my stay there. clean and modern
Séjour de 2 nuits en septembre 2023
Réponse de Pan Pacific Orchard le 27 sept. 2023
Dear Christina, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon. Sincerely yours,Pan Pacific Orchard

10/10 Excellent

Edward

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The design of this hotel is one of its kind. The exceptional high ceiling and extended balcony are the highlight of the room. We would love to revisit again.
Séjour de 2 nuits en septembre 2023
Réponse de Comment from Hotel Management le 30 oct. 2023
Dear Guest, Thank you for your wonderful review of Pan Pacific Orchard, we are delighted that you enjoyed your stay with us. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another wonderful experience with us soon.Sincerely yours,Pan Pacific Orchard