Les notes se basent sur un nombre total de 243 avis vérifiés

3,7 sur 5
Recommandé par 74 % des clients
4,0 Propreté de la chambre
3,9 Services et personnel
3,8 Confort de la chambre
3,7 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Murrieta

Quality

Publié le 18 févr. 2017
Had a great experience. Staff was friendly and helpful. The room was spacious and felt clean.
3 sur 5
par un voyageur vérifié

Publié le 9 févr. 2017
Very run down. Old . Carpets , towels . Chairs very old. Springs from mattress very uncomfortable.
Commentaire laissé par : Direction de l'hôtel
15 févr. 2017 par Leo A, Direction de l'hôtel
Dear Valued guest, We do apologies for failing to meet your expectations. We will be using this feedback to ensure we handle these types of situations differently in the future. Thank you once again and we hope we get another opportunity to provide you with great service.
2 sur 5
par un voyageur vérifié

Mediocre Hotel

Publié le 27 déc. 2016
Les - : The overall room quality is decent, but it doesn't seem like they actually clean the room. They dust off the bare minimum, but the mess is still left
Situation : The hotel is about a 10 to 20 minute walk from Disneyland. There isn't anything in the nearby vicinity to do.
If you are looking for something cheap with the basic necessities then this could be the hotel for you . Everything is provided to you at a fair price and in general the service is not too bad. But, if you are planning a nice family vacation then try something different. The hotel's breakfast room is extremely small. The breakfast room acts as both a lobby and breakfast room. Trying to fit in through a giant crowd in the morning is not the most pleasant of experiences. On top of that, the quality of food is extremely poor. It's just a bunch of Costco pastries, bread, waffles, and pre-made egg patties. Yogurt, cereals, or a variety of juices aren't available here. Wi-fi is pretty poor, and that's only if you are able to connect to it in the first place. It is super slow and kills your battery.
Commentaire laissé par : Direction de l'hôtel
15 févr. 2017 par Leo A, Direction de l'hôtel
Dear valued Guest, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests in the future. We hope to get the opportunity to see you again.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Quality Inn Maingate

Publié le 24 déc. 2016
It was a pleasant stay, just short breakfast hours and unfortunately, our lights turned off on us for 30 mins. They did get it fixed. No other complaints.
Commentaire laissé par : Direction de l'hôtel
14 févr. 2017 par Leo A, Direction de l'hôtel
Dear Valued guest, We do apologies for failing to meet your expectations. We will be using this feedback to ensure we handle these types of situations differently in the future. Thank you once again and we hope we get another opportunity to provide you with great service.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Muy buen hotel

Publié le 26 nov. 2016
Buenas instalaciones, habitaciones amplias tal cual se muestran las fotos en internet y cómodas
Commentaire laissé par : Direction de l'hôtel
15 déc. 2016 par Leo A, Direction de l'hôtel
Gracias. Nos alegramos de que haya disfrutado de su visita. Y gracias por los buenos comentarios. Vamos a esperar a su visita de nuevo pronto.
2 sur 5
par un voyageur vérifié de US

No where near the maingate

Publié le 27 oct. 2016
Refunded us no questions asked. 20 min walk from Disneyland up hill.
Commentaire laissé par : Direction de l'hôtel
31 oct. 2016 par Cindy, Direction de l'hôtel
I am glad that we were able to your issues taken care of and provided the proper refund to you in a timely manner.
5 sur 5
par un voyageur vérifié

Publié le 18 oct. 2016 sur Hotels
We really enjoyed the stay. Breakfast was great. We were closed to Disneyland and the price of the room was affordable.
Commentaire laissé par : Direction de l'hôtel
31 oct. 2016 par General Manager, Direction de l'hôtel
We are so happy to hear you enjoyed your stay with us. As our team strives to provide the best customer service possible to all of our guests, it is nice to see that it is paying off for them. We hope to see you again in the future.
5 sur 5
par un voyageur vérifié

Publié le 16 oct. 2016 sur Hotels
This place is amazing and spacious.
Commentaire laissé par : Direction de l'hôtel
31 oct. 2016 par General Manager, Direction de l'hôtel
Thank you for your kind words. We look forward to serving you and your family again in the future.
4 sur 5
par un voyageur vérifié

Very comfortable stay with good breakfast

Publié le 9 oct. 2016 sur Hotels
We recently stayed here for our Disney trip and it was a very comfortable stay. The room was clean and and very big. The continental breakfast is really good, but I wish they'd have more than just one waffle maker. The waffles are so good! But if there's 2 people ahead of you and they're making 2 or 3 waffles each...be prepared to wait a while. The room was so nice to come back to at night after a long hot but fun day at Disney. And the shuttle bus picks up not far from the hotel and at night, if you ask the driver, he'll drop you off right in front of the Quality Inn. This is our second time staying here for our Disney trips and we will for sure be staying here again next time we go to Disney. The bed was comfy ad the pillows were amazing. I wish I knew where the bought them so I could get me one! The bathrooms are huge too.
Commentaire laissé par : Direction de l'hôtel
12 oct. 2016 par General Manager, Direction de l'hôtel
Thank you so much for your wonderful 4+ review! I am so pleased to hear you had a comfortable stay! We look forward to welcoming you back soon!
2 sur 5
par un voyageur vérifié

Publié le 8 oct. 2016 sur Hotels
We rented two rooms and stayed five nights. Rooms were not as nice as the pictures. They were clean and the bed were comfortable. Their breakfast were more like continental breakfast. They served same things every day. It's good if you're staying only couple of nights. I would suggest switching out and serve some sausages/bacons and pancakes or french toast some days. We got this hotel because the price was reasonable and they served hot breakfast. We stayed five nights so eating same things every morning was not pleasing. It was advertised that they served hot breakfast not continental breakfast. If I would've known this, I would've spent little more money to get better breakfast. Refrigerator in the room were a good size and cold. Showerhead height was too low.
Commentaire laissé par : Direction de l'hôtel
12 oct. 2016 par General Manager, Direction de l'hôtel
Dear Valued guest, We do apologies for failing to meet your expectations. We will be using this feedback to make to ensure we handle these types of situations differently in the future. Thank you once again and we hope we get another opportunity to provide you with great service.