Avis sur Comfort Inn & Suites Huntington Beach
Comfort Inn & Suites Huntington Beach
16301 Beach Blvd, Huntington Beach, CA
Avis
7,2
Bien
7,6/10
Propreté
7,6/10
Personnel et service
7,2/10
Équipements
7,2/10
Infrastructures et conditions de l’hébergement
7,0/10
Écoresponsabilité
Avis
20 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Comfort Inn and Suites le 25 juil. 2019
Thank you for your review we appreciate it! Thank you for staying with us.
6/10 Satisfaisant
Nilda, San Bernardino
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Nilda
Séjour de 1 nuit en avril 2024
10/10 Excellent
Shawn
Voyage en couple
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shawn
Séjour de 4 nuits en avril 2024
Réponse de Front Desk le 9 avr. 2024
Dear Shawn, we appreciate your feedback and hope to welcome you back soon!
4/10 Médiocre
daravuth
5 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
daravuth
Séjour de 8 nuits en mars 2024
10/10 Excellent
Sean
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sean
Séjour de 3 nuits en mars 2024
Réponse de Front Desk le 27 mars 2024
Dear Sean, thank you for your positive feedback! We’re delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back soon!
10/10 Excellent
Monica
16 mars 2024
Monica
Séjour de 1 nuit en février 2024
8/10 Bien
Tyler
12 mars 2024
Tyler
Séjour de 6 nuits en mars 2024
8/10 Bien
Sabrina
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sabrina
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 15 mars 2024
Dear Sabrina, we’re glad to hear that you were pleased with the cleanliness of our hotel and our staff. Your comfort and satisfaction are our top priorities. Our records show no issues regarding a smell were reported to our front desk; however, we apologize for any inconvenience. Please don’t hesitate to reach out to our staff during your stay and we'd be more than happy to address any concerns you may have.Thank you for choosing our hotel and we hope to welcome you back to Huntington Beach!
8/10 Bien
Paul
Voyage d’affaires
4 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paul
Séjour de 4 nuits en février 2024
Réponse de Front Desk le 6 mars 2024
Thank you for sharing your feedback! It’s great to hear that the hotel was convenient for your meeting and that you enjoyed the breakfast. We appreciate your review and hope to welcome you back soon!
2/10 Horrible
Jordan
28 févr. 2024
Jordan
Séjour de 3 nuits en février 2024
8/10 Bien
Eduardo
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
20 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Eduardo
Séjour de 3 nuits en février 2024
Réponse de Front Desk le 23 févr. 2024
Hello Eduardo, we appreciate your feedback and are glad to hear that you found the room nice, clean, and spacious. Late-night parking can indeed be challenging, and we understand how frustrating it can be. We’ll take your feedback into account and work on improving this aspect. Our team strives to provide excellent service, and we’ll address this issue internally to ensure better interactions in the future. We’d love to welcome you again. Thank you for choosing our hotel!
8/10 Bien
Dolores
Voyage en famille avec de jeunes enfants
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dolores
Séjour de 2 nuits en février 2024
Réponse de General Manager Mike le 6 mars 2024
Dear Dolores,We sincerely apologize for any inconvenience caused during your stay. Our intention is never to make our guests feel uncomfortable or harassed. Enforcing policies regarding breakfast consumption outside designated areas can be challenging, especially when faced with individual circumstances.We strive to communicate these policies clearly through signage to minimize food waste and maintain the cleanliness of our facilities. However, we understand that situations may arise where enforcement may seem inconsistent.Your feedback is valuable to us, and we appreciate your understanding. You are a valued guest, and we hope to welcome you back to our hotel in the future.
2/10 Horrible
Luis
13 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luis
Séjour de 1 nuit en février 2024
10/10 Excellent
tuan
12 févr. 2024
Les points forts : Propreté
tuan
Séjour de 4 nuits en février 2024
8/10 Bien
juanita
11 févr. 2024
juanita
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 6 mars 2024
Dear Juanita, we apologize for the inconvenience you experienced during your stay. Our policy indeed encourages guests to eat breakfast in the breakfast room. However, we acknowledge that enforcing policies consistently can be challenging, especially when dealing with varying guest behaviors. As for the morning incident, our front desk staff was not yelling; it was the guest who raised their voice but we apologize for any discomfort this caused. Unfortunately, we cannot control the behavior of every guest, but we take measures to make sure that our guests’ safety and security is our top priority. Your feedback is valuable to us, and we will use it to improve our services. Thank you for choosing our hotel, and we hope to provide a better experience in the future!
10/10 Excellent
Sean
Voyage en famille
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sean
Réponse de Front Desk le 6 mars 2024
Thank you for your positive feedback! We’re delighted to hear that you found our hotel to be a great place to stay. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit.
10/10 Excellent
James, TULSA
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en février 2024
10/10 Excellent
Jarrod
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jarrod
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 6 mars 2024
We’re thrilled to hear that your experience was wonderful! Your satisfaction is our top priority, and we look forward to welcoming you back to Huntington Beach!
2/10 Horrible
Jack
Voyage en famille
21 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jack
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Roger
Voyage en couple
18 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roger
Séjour de 8 nuits en janvier 2024
8/10 Bien
Jenny
15 janv. 2024
Jenny
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 19 janv. 2024
Thank you for your review. We are glad to hear that you enjoyed your stay at our hotel and that you found our facilities and services satisfactory. We appreciate your feedback and we will use it to improve our quality and standards. We hope to see you again soon and provide you with an even better experience. Thank you for choosing us and have a wonderful day.
8/10 Bien
David
14 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
David
Séjour de 3 nuits en janvier 2024
Réponse de Front Desk le 19 janv. 2024
Thank you for your positive review of our hotel. We are delighted to hear that you enjoyed your stay with us and that you rated us 8 out of 10. Your feedback is very valuable to us as it helps us improve our services and facilities. We appreciate your kind words about our staff, our rooms, and our amenities. We are always striving to provide the best possible experience for our guests. We hope to see you again soon at our hotel and we look forward to serving you again. Thank you for choosing us and have a wonderful day.
2/10 Horrible
Kiet
Voyage en famille
13 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible hotel
Kiet
Séjour de 2 nuits en décembre 2023
Réponse de Front Desk le 19 janv. 2024
Thank you for your feedback on your recent stay at our hotel. We are sorry to hear that you were not satisfied with the space of the room. We understand that the comfort and convenience of our guests are very important, and we always strive to provide the best possible accommodation for them. However, due to the high demand and limited availability of our rooms, we sometimes have to assign smaller rooms to some of our guests. We apologize for any inconvenience this may have caused you, and we hope that you still enjoyed your stay with us. For your next visit, we recommend that you book a larger or upgraded room in advance. We will do our best to accommodate your request and ensure that you have a pleasant and comfortable stay at our hotel. Thank you for choosing us, and we hope to see you again soon.
6/10 Satisfaisant
Patrick
Voyage en famille
10 janv. 2024
Les points forts : Propreté et personnel et service
Patrick
Séjour de 3 nuits en janvier 2024
Réponse de Front Desk le 19 janv. 2024
Thank you for your feedback on your recent stay at our hotel. We appreciate your kind words about our staff, who work hard to make our guests feel welcome and comfortable. We apologize for the inconvenience you experienced with the hot water, which was caused by a temporary maintenance in our boiler system. We have since fixed the issue and restored the normal water temperature. We are sorry to hear that you were not satisfied with our gym facilities, which we try to keep well-equipped and clean for our guests' enjoyment. We are always looking for ways to improve our services and amenities, so we value your suggestions and opinions. We are glad that you found our hotel to be affordable and convenient for your travel needs. We hope to see you again soon and provide you with a better experience.
10/10 Excellent
Tony
Voyage en famille, Voyage en groupe, Voyage en couple
3 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tony
Séjour de 5 nuits en décembre 2023
Réponse de Front Desk le 19 janv. 2024
Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed your stay at our hotel and that you appreciated our convenient location. We strive to provide our guests with a variety of options for shopping, dining, and entertainment within walking distance from our hotel. We are also glad that you found our parking facilities spacious and easy to access. Your satisfaction is our top priority and we hope to see you again soon.
10/10 Excellent
Gustavo
Voyage en couple
3 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gustavo
Séjour de 8 nuits en décembre 2023
Réponse de Front Desk le 19 janv. 2024
Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed your stay at our property and that our staff made you feel welcome and comfortable. Our housekeepers and front desk clerks work hard to ensure that our guests have a pleasant and memorable experience. We appreciate your loyalty and we look forward to seeing you again next time you are traveling in the area. Thank you for choosing us and for sharing your review.
10/10 Excellent
Vy
2 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Vy
Séjour de 2 nuits en décembre 2023
Réponse de Front Desk le 19 janv. 2024
Thank you for your kind words and for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us and that you enjoyed our facilities, services and location. Your feedback is very valuable to us as it helps us improve our quality and standards. We appreciate your loyalty and we hope to see you again soon. Have a great day!
2/10 Horrible
Mary Ann
Voyage en famille
31 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nightmare Reservation
Mary Ann
Séjour de 4 nuits en décembre 2023
2/10 Horrible
Michael
29 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en décembre 2023
6/10 Satisfaisant
Steve
Voyage en famille
18 déc. 2023
Les points forts : Propreté
Steve
Séjour de 4 nuits en décembre 2023
Réponse de Front Desk le 19 janv. 2024
Thank you for your feedback. We apologize for the inconvenience caused by the air conditioning issue during your stay. We understand how important it is to have a comfortable and cool room, especially in the summer months. We have notified our maintenance team and, let us assure you, they have fixed the problem. We appreciate your patience and understanding.We also regret to hear that you felt our hotel was showing its age. We take pride in our historic building and its unique features, but we also strive to keep it updated and modern. We are constantly renovating and improving our facilities to meet the expectations of our guests. We hope you enjoyed some of the amenities we offer, such as our rooftop pool, our fitness center, and our complimentary breakfast.We value your business and we hope you will give us another chance to serve you better in the future. We look forward to welcoming you back soon.
2/10 Horrible
Jerry, bakersfield
Voyage en famille avec de jeunes enfants
16 déc. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Jerry
Séjour de 1 nuit en décembre 2023
8/10 Bien
Jenah
15 déc. 2023
Les points forts : Personnel et service et confort de la chambre
Jenah
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk le 19 janv. 2024
Thank you for your positive review of our hotel. We are glad to hear that you enjoyed your stay with us and that you found our facilities, services and staff to your satisfaction. We appreciate your feedback and we will use it to improve our quality and standards. We hope to see you again soon and provide you with an even better experience. Thank you for choosing our hotel and have a wonderful day.
10/10 Excellent
Julieta
10 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julieta
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk le 19 janv. 2024
Thank you for your kind words and for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us and that you enjoyed our facilities, services and location. Your feedback is very valuable to us and we appreciate you taking the time to share it. We hope to see you again soon and make your next visit even more memorable. Thank you for being a part of our family.
6/10 Satisfaisant
Heather
Voyage en famille
10 déc. 2023
Heather
Séjour de 3 nuits en décembre 2023
Réponse de Front Desk le 6 janv. 2024
Thank you for choosing our hotel and for sharing your feedback. We appreciate your kind words about the cleanliness of the room and the convenience of the location. We are sorry to hear that you felt the room was too small for your family's comfort. We understand how important it is to have enough space to move around and relax. Our rooms vary in size and layout, and we try to accommodate our guests' preferences as much as possible. We apologize if we did not meet your expectations in this regard. We do have upgraded rooms available at the guests request. We hope you enjoyed your stay overall and we would love to welcome you back in the future. Thank you for your valuable input and your loyalty.
10/10 Excellent
Linda
10 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 2 nuits en décembre 2023
Réponse de Front Desk le 6 janv. 2024
Thank you for your kind words and for choosing our hotel for your stay. We are delighted to hear that you enjoyed our convenient location, comfortable beds, and quiet rooms. We appreciate your feedback on the condition of the property and we are always working to improve it. We hope to see you again soon at the Comfort Inn and Suites in Huntington Beach.
8/10 Bien
Kurt
2 déc. 2023
Les points forts : Propreté et personnel et service
Kurt
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk le 9 déc. 2023
Thank you for your review. We are glad to hear that you found our hotel convenient for your stay. We strive to provide a comfortable and enjoyable experience for our guests, and we appreciate your feedback. We hope to see you again soon at our hotel.
4/10 Médiocre
Sam
29 nov. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sam
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk le 30 nov. 2023
Dear Sam,Thank you for taking the time to share your feedback on Expedia. We are sorry to hear that you were not satisfied with your stay at our hotel. We appreciate your comments and suggestions on how we can improve our service and facilities.We are constantly working to update and renovate our rooms, amenities, and common areas to meet the expectations of our guests. We apologize for any inconvenience or discomfort you may have experienced during your stay. We hope you will give us another chance to show you our commitment to quality and hospitality.Sincerely,The Hotel Manager
10/10 Excellent
TNesia
Voyage d’affaires
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TNesia
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk le 30 nov. 2023
Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed your stay at our hotel and that you found our facilities and services satisfactory. Your satisfaction is our top priority and we strive to provide you with a comfortable and memorable experience. We appreciate your loyalty and hope to see you again soon.
10/10 Excellent
Maria
Voyage en famille
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements
Maria
Séjour de 5 nuits en novembre 2023
Réponse de Front Desk le 30 nov. 2023
Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed your stay at our hotel and that you found our location convenient and safe. Your satisfaction is our top priority and we appreciate you choosing us for your accommodation needs. We hope to see you again soon and provide you with another excellent experience.
6/10 Satisfaisant
Edna, Oklahoma City
Voyage en famille avec de jeunes enfants
24 nov. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Edna
Séjour de 1 nuit en novembre 2023
Réponse de Front Desk le 30 nov. 2023
Thank you for your feedback on your recent stay at our hotel. We apologize for the inconvenience caused by the hairs on the sheets. We appreciate that you brought this to our attention and we have taken immediate action to ensure that this does not happen again. We are glad that our front office staff was able to change the sheets promptly and we hope that you enjoyed the rest of your stay. We value your satisfaction and we hope to see you again soon.
8/10 Bien
Suzanne
Voyage en famille
20 nov. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Suzanne
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk le 24 nov. 2023
Thank you for your positive feedback. We are glad to hear that you enjoyed your stay at our hotel and that you found our facilities and services satisfactory. Your rating of 8 out of 10 is very encouraging and motivates us to keep improving our standards of excellence. We appreciate your valuable input and we hope to see you again soon.
8/10 Bien
Loan
19 nov. 2023
Loan
Séjour de 3 nuits en novembre 2023
Réponse de Front Desk le 24 nov. 2023
Thank you for your positive feedback. We are glad to hear that you enjoyed your stay at our hotel and that you found our facilities and services satisfactory. Your rating of 8 out of 10 is very encouraging and motivates us to keep improving our standards of excellence. We appreciate your valuable input and we hope to see you again soon.
8/10 Bien
thang
Voyage d’affaires
18 nov. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
thang
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk le 24 nov. 2023
Thank you for your positive feedback. We are glad to hear that you enjoyed your stay at our hotel and that you found our facilities and services satisfactory. Your rating of 8 out of 10 is very encouraging and motivates us to keep improving our standards of excellence. We appreciate your valuable input and we hope to see you again soon.
8/10 Bien
carl
16 nov. 2023
carl
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk le 9 déc. 2023
Thank you for your kind review. We are glad to hear that you enjoyed your stay at our hotel and that you found our staff helpful and friendly. We appreciate your feedback and we will use it to improve our services and facilities. We hope to see you again soon and provide you with an even better experience. Thank you for choosing us.
10/10 Excellent
HOANG
14 nov. 2023
HOANG
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk le 9 déc. 2023
Thank you for your kind words and for choosing our hotel for your stay. We are delighted to hear that you enjoyed our convenient location and the amenities we offer. Your feedback is very valuable to us and we appreciate you taking the time to share your experience. We hope to see you again soon and provide you with another excellent service.
8/10 Bien
Ali
12 nov. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Ali
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk le 17 nov. 2023
Dear Ali,Thank you for choosing our hotel and for sharing your feedback on Expedia. We are glad to hear that you enjoyed your stay with us and that you found our location, amenities and service satisfactory. We appreciate your rating of 4 out of 5 and we hope to welcome you back soon for another pleasant experience.
6/10 Satisfaisant
Joanne
Voyage en famille avec de jeunes enfants
9 nov. 2023
Les points forts : Propreté
Joanne
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk Manager le 9 nov. 2023
Dear Joanne,Thank you for taking the time to share your feedback on Expedia. We appreciate your comments and we apologize for any inconvenience you may have experienced during your stay. We have also notified our maintenance team about the issues with the blinds and the sofa bed springs. We hope that you enjoyed the rest of your stay and that you will give us another chance to serve you better in the future.Sincerely,Front Desk Manager
2/10 Horrible
Voyageur vérifié
Voyage en famille
9 nov. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
NOT lgbtq friendly at all,and aid animal friiendly
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
6/10 Satisfaisant
David
Voyage en couple
8 nov. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk Manager le 9 nov. 2023
Dear David,Thank you for taking the time to share your feedback on Expedia. We appreciate your honest comments and we are sorry to hear that you were not fully satisfied with your stay at our hotel. We strive to provide a comfortable and pleasant experience for our guests, and we apologize if we did not meet your expectations.We are aware that some of our facilities need an upgrade, and we are working hard to improve them as soon as possible. We hope that you enjoyed the other aspects of our hotel, such as our friendly staff, our convenient location, and our complimentary breakfast.We value your opinion and we hope that you will give us another chance to serve you better in the future. Please do not hesitate to contact us if you have any questions or concerns.Sincerely,Front Desk Manager
8/10 Bien
Brandon
1 nov. 2023
Brandon
Séjour de 6 nuits en octobre 2023
Réponse de Front Desk le 24 nov. 2023
Thank you for your positive feedback. We are glad to hear that you enjoyed your stay at our hotel and that you found our facilities and services satisfactory. Your rating of 4 out of 5 is very encouraging and motivates us to keep improving our standards of excellence. We appreciate your valuable input and we hope to see you again soon.