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Avis sur La Quinta Inn by Wyndham Berkeley

3 out of 5
La Quinta Inn by Wyndham Berkeley
920 University Ave, Berkeley, CA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 362 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 345 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 152 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 80 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 62 avis sur 1001." "

8,0/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

gerard, itteville

Les points forts : Personnel et service
Séjour de 1 nuit en juin 2022

10/10 Excellent

PayPal

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best value in Berkeley!
We love La Quinta -- it's our "go-to" spot in Berkeley.. we really wouldn't stay anywhere else. Great for kids! They love the free breakfasts. It's sad that the pool is closed, but that's not their fault. (Covid-19)
Séjour de 1 nuit en août 2020
Réponse de Matt le 26 août 2020
Dear PayPal, Thank you, we appreciate you!

10/10 Excellent

Kristen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2020

8/10 Bien

Pierre

Les points forts : Propreté, personnel et service, confort de la chambre
Hôtel un peu vieux
Un peu vieux l’hôtel. Mais personnel accueillant et chambres confortables
Séjour de 1 nuit en février 2019

6/10 Satisfaisant

JIANCHIUN

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Tina

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had amazing service all around.
Séjour de 1 nuit en avril 2024

10/10 Excellent

carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just perfect
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Juana E

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Tasreen

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Matt le 23 déc. 2023
Dear Tasreen,Thank you for choosing our hotel during your stay, we greatly appreciate your business and are constantly improving our product and our services. We do hope to show you these improvements on your next stay. We hope you have a Happy Holiday Season!

10/10 Excellent

Duncan

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Maizie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were so friendly and helpful, breakfast was great!
Séjour de 6 nuits en décembre 2023

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
An excellent experience.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
everything was good- would stay again- Clean. great staff- good breakfast
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Maria

Séjour de 1 nuit en décembre 2023
Réponse de Matt le 5 déc. 2023
Maria,Thank you for your recent stay and your kind review. We appreciate you and hope you have a wonderful Holiday season.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gritty! Will not be returning.
Very outdated hotel in the heart of the city. There are a couple good restaurants across the street that we enjoyed. Room had stains on carpet, the mattress was too hard even with the mattress topper we brought to use. I have a iPhone 14 and Apple laptop that the WiFi signal was too weak for to stream. Check in was chaotic and we arrived at 8pm. Bf was basic and employee overseeing that was pleasant. We paid for four nights in advance and we could not wait to check out. Went to the La Quinta in San Jose the following night and what a difference! Very clean, updated to at least the recent decade.
Séjour de 4 nuits en novembre 2023
Réponse de Matt le 5 déc. 2023
Dear Valued Customer,Thank you for your recent stay with us. We appreciate your business and are thankful for all of our guests. We apologize if something was not to your liking and will address with our staff today. We hope you have a Wonderful Holiday Season.

6/10 Satisfaisant

ricky

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Omar Perez

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Charles

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing unique, but while an older property it was clean and newly renovated.
Séjour de 2 nuits en novembre 2023
Réponse de Matt le 5 déc. 2023
Dear Charles,Thank you for choosing us during your recent visit to the area. We are thankful for your business. Happy Holiday.

2/10 Horrible

Yeshi

Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Matt le 27 nov. 2023
Dear Yeshi,Thank you for your recent stay at our hotel. We apologize that everything was not above your expectations and will discuss with our staff on how better to serve all of our guests in the future. We do hope to see you again on your future travels to the area.

2/10 Horrible

Elijah

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023

8/10 Bien

LAURA

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en novembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rough on the inside, pleasant inside.
A young Block guy checked us in, I didn't catch his name, however every hotel front desk should be staffed by someone like him. The Building is kinda rough looking on the outside, yet the rooms were clean & nice for the price. Lots of pillows on the bed for watching TV. Give the Thai food across the street a pass, yuk.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Mariolga

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is a great option if you are in Berkeley for a few days. The complimentary breakfast is very good!
Séjour de 2 nuits en octobre 2023

8/10 Bien

Curtis

Les points forts : Propreté, personnel et service, équipements
The property itself was clean; the staff is welcoming and friendly. Overall, it is located in downtown Berkeley. This is a great option, especially for parents visiting children attending UC Berkeley. It is close to campus and reasonably-priced. But, keep in mind that this is a property that was probably purchased by Hilton and turned into a La Quinta Inn, and the facility reflects that.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
No hot water on the second day
We stayed for two nights, and there was no hot water on the second night.
Séjour de 2 nuits en novembre 2023
Réponse de Matt le 8 nov. 2023
Dear valued guest,Thank you for your recent stay with us. We did have a pilot light go out that morning and were able to relight it and have hot water redistributed to the hotel within 45 minutes of it being reported to the desk. We do apologize for the inconvenience and wish we would have known sooner so you did not have to wait for the water. I hope you have a wonderful rest of your day and we do hope to see you again in the future.

8/10 Bien

Daphne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Melodee

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service
Nothing unique or special about property. Nice, but older and needing a paint job outside.
Séjour de 2 nuits en novembre 2023

8/10 Bien

Victor

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall very good
Séjour de 5 nuits en octobre 2023

10/10 Excellent

Gerardo, Van Nuys

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Proximity to Cal Berkeley
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice staff
Séjour de 1 nuit en octobre 2023

8/10 Bien

Igor

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall solid good, except night shift receptionist not friendly.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Dorothy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023

2/10 Horrible

Sandie

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bugs in my room
Séjour de 1 nuit en octobre 2023
Réponse de Matt le 30 oct. 2023
Dear Sandie,Thank you for your recent stay and for bringing this to our attention, we will investigate immediately. Have a wonderful rest of your day.

8/10 Bien

Elrita

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Nowell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A really nice property
It is a solid 4 star property. Check in was easy. Staff are friendly and accommodating. Breakfast is good and they have two waffle machines. Take a room on the top floor and you won't hear people dancing on the ceiling. Parking and an elevator.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

bryan

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good experience, great service.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Nancy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023

8/10 Bien

Hemanth, WEST CHESTER

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Good value for the money.
Séjour de 4 nuits en octobre 2023

10/10 Excellent

Anat

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

2/10 Horrible

burt

Les points faibles : Personnel et service
Worst Night Ever
I arrived late on a Sat. night, asked for a quiet room. Was given a room facing the parking area & front main st. There was a lot of traffic noise and loud motorcycles. About 7:00 AM I wok up to the beeping trash pick up truck just below my 3rd floor window, very loud banging of picking up the trash bins. I know they were not full up and could have given me a room on the back side where it would have been much more quiet. Breakfast included in the rate was from 6 to 9 AM. I arrived at the breakfast room at 8:45, went to the bread/ toaster area there was only white bread, then I got some scrambled eggs and the last 2 sausages links. I looked into the service room saw a young woman sitting and texting on her phone, asked her if she could put out some more eggs and sausage as there were other people in line behind me. She said it was 5 minutes before closing and they were out of everything and would not, could not put out anything more. I walked to the front desk and asked the person there if they could put out some more food, that several people were waiting and got no breakfast ! His reply was the same with an attitude that my complaint was falling on deaf ears. This was the worst experience I have ever had at a La Quinta Hotel over many years as a La Quinta member. I will not stay in a La Quinta Hotel again, unless they contact me and give me a credit for a free nights stay.
Séjour de 1 nuit en octobre 2023
Réponse de Matt le 26 oct. 2023
Dear Burt,Thank you for choosing the La Quinta for your recent stay. We do apologize if you did not get your preferred room, it was late on a busy weekend night, and I did verify that all of the rooms on the backside were occupied and are many times requested early. I am happy that you were able to get some of the complimentary breakfast, we work very hard to keep an actual breakfast available for our guests as many hotels have gone away from it or reduced theirs to a minimum. We do apologize that there was not more and if you do find yourself in our area again, please contact me directly and I would be happy to offer you a discounted stay for your inconvenience. I do hope you have a great rest of your day.

8/10 Bien

Ola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was ok and a good place to stay when going to SF.
Séjour de 2 nuits en octobre 2023

8/10 Bien

Jonathan

Séjour de 3 nuits en octobre 2023

10/10 Excellent

Raya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

sonia

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

8/10 Bien

Jonathan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023

10/10 Excellent

Brenton, Monterey Park

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent breakfast, clean rooms
Séjour de 1 nuit en octobre 2023
Réponse de Matt le 10 oct. 2023
Thank you Brenton!

2/10 Horrible

Robert

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had to wait for someone to come back when arrival. When he returned he gave us a smoking room which gave us a headach for the rest of the day.
Séjour de 1 nuit en octobre 2023
Réponse de Matt le 10 oct. 2023
Dear Robert,Thank you for your recent stay. We do have a 100% non smoking policy in the hotel and apologize if a previous guest did not follow to rules. We do our best to sniff out these rule breakers and will retrain the housekeeping staff accordingly. I hope you have a great rest of your day.

8/10 Bien

Christopher, Tustin

Les points forts : Propreté et personnel et service
Price was excellent and I realized more than enough value to justify the cost. Breakfast was good. Despite being old and soon in need of a renovation, the facilities were clean, and so I felt comfortable during my stay. I would choose again.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Jonathan

Séjour de 1 nuit en octobre 2023
Réponse de Matt le 10 oct. 2023
Thank you Jonathon!

10/10 Excellent

Cheolwoong, TENAFLY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safe areas. Easy parking. Clean bathroom.
Séjour de 2 nuits en octobre 2023
Réponse de Matt le 10 oct. 2023
Thank you Cheolwoong!