Avis sur OHANA Waikiki East by OUTRIGGER
OHANA Waikiki East by OUTRIGGER
150 Kaiulani Ave, Honolulu, HI
Avis
8,2
Très bien
8,4/10
Propreté
9,0/10
Personnel et service
7,4/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en famille avec de jeunes enfants
24 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 13 nuits en décembre 2023
Réponse de OHANA Waikiki East by OUTRIGGER Management le 26 janv. 2024
Mahalo guy for the 5 out of 5 rating. We were pleased to know that our location was convenient to your outdoor adventures! We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management
8/10 Bien
Madeleine
26 nov. 2023
Les points forts : Propreté et personnel et service
Madeleine
Séjour de 3 nuits en novembre 2023
Réponse de OHANA Waikiki East by OUTRIGGER Management le 2 déc. 2023
Mahalo Madeleine for your positive feedback with our service and location. We look forward to welcoming you back at the OHANA East!
8/10 Bien
Lilian
Voyage en famille
3 sept. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Bien placé mais un peu daté
Lilian
Séjour de 2 nuits en août 2023
Réponse de OHANA Waikiki East by OUTRIGGER Management le 6 sept. 2023
Aloha Lilian. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management
6/10 Satisfaisant
Nicolas
Voyage en famille
13 août 2023
Les points faibles : Confort de la chambre
Nicolas
Séjour de 3 nuits en août 2023
Réponse de OHANA Waikiki East by OUTRIGGER Management le 29 août 2023
Aloha Nicolas. Mahalo for your feedback. We sincerely apologize that we failed to create an enjoyable experience for you. Please note that we request identification for all individuals staying for security purposes and assure everyone is accounted for. If you have any additional feedback you would like to share with us, please feel free to reach out. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management
8/10 Bien
Diana
Voyage en famille
16 janv. 2023
Les points forts : Propreté et personnel et service
Diana
Réponse de OHANA Waikiki East by Outrigger Management le 17 janv. 2023
Aloha Diana, Thank you for staying with us at the OHANA Waikiki East by Outrigger! We are pleased to know you enjoyed your overall stay and had a wonderful experience. We look forward to welcoming you again! Mahalo,OHANA Waikiki East by Outrigger Management
8/10 Bien
guy
Voyage en famille avec de jeunes enfants
16 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
guy
Réponse de OHANA Waikiki East by Outrigger Management le 16 janv. 2023
Aloha guy, Thank you for staying with us at the OHANA Waikiki East by Outrigger! We are pleased to know you enjoyed your stay and had a wonderful experience. We look forward to welcoming you again on your next visit to Waikiki! Mahalo,OHANA Waikiki East by Outrigger Management
10/10 Excellent
marilyne
Voyage en famille
10 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
marilyne
Séjour de 3 nuits en octobre 2022
Réponse de OHANA Waikiki East by Outrigger Management le 11 oct. 2022
Aloha marilyne, Thank you for staying with us at the OHANA Waikiki East by Outrigger! We are pleased to know you enjoyed the location of our hotel. We look forward to welcoming you again soon! Mahalo,OHANA Waikiki East by Outrigger Management
8/10 Bien
Titaina
21 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Titaina
Séjour de 6 nuits en février 2022
8/10 Bien
Jean-Baptiste
16 janv. 2022
Jean-Baptiste
Séjour de 6 nuits en janvier 2022
8/10 Bien
Wendy
Voyage en famille
3 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wendy
Séjour de 7 nuits en octobre 2021
Réponse de OHANA WAIKIKI EAST by OUTRIGGER Management le 4 nov. 2021
Thank you Wendy for the 4 star rating and review. We thank you for your feedback and appreciate you staying with us . We hope that you can visit us again soon.
10/10 Excellent
Nao
Voyage en couple
19 avr. 2024
Les points forts : Personnel et service
Nao
Séjour de 4 nuits en avril 2024
4/10 Médiocre
Ryan
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Ryan
Séjour de 5 nuits en avril 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 16 avr. 2024
Aloha Ryan. Thank you for providing your invaluable. We sincerely apologize if you were not properly informed of our daily resort charge. Our management team will be in contact with you to discuss further into this matter.
8/10 Bien
Steven Edward
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Steven Edward
Séjour de 5 nuits en avril 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 16 avr. 2024
Aloha Steven. Thank you for sharing your feedback with us. We are happy to share that we offer microwaves upon request. We sincerely apologize you were not properly informed. We look forward to welcoming you back post renovation to experience the true essence of the OHANA East!
8/10 Bien
Maria Corazon, Bowmanville
Voyage en couple
15 avr. 2024
Les points forts : Propreté et personnel et service
Maria Corazon
Séjour de 18 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 16 avr. 2024
Aloha Maria. Thank you for being a valued guest at the OHANA East and sharing your positive feedback with us! Our central location allows guests access to all that Waikiki has to offer. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management
8/10 Bien
Jennifer
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 5 nuits en avril 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 16 avr. 2024
Aloha Jennifer. Thank you for being a valued guest at the OHANA East and taking the time to share your wonderful experience with us. Our central location allows guests access to all that Waikiki has to offer. We look forward to welcoming you back at the OHANA East.
8/10 Bien
Sandra, highland
Voyage en groupe
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandra
Séjour de 5 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 10 avr. 2024
Aloha Sandra. Thank you for being a valued guest at the OHANA Waikiki East by OUTRIGGER. We appreciate your wonderful feedback on our newly renovated rooms. We hope to welcome you back after our completion of our renovation. Warm Island Regards, OHANA Waikiki East by OUTRIGGER.
6/10 Satisfaisant
Joyce
9 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Joyce
Séjour de 4 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 10 avr. 2024
Aloha Joyce. Thank you for your feedback. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management
8/10 Bien
catherine
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
catherine
Séjour de 4 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 10 avr. 2024
Aloha Catherine. Thank you for being a valued guest at the OHANA Waikiki East by OUTRIGGER. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy. We know our management team has been in contact with you. We thank you for your understanding. Warm Island Regards, OHANA Waikiki East by OUTRIGER.
6/10 Satisfaisant
Akiko
7 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Akiko
Séjour de 4 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 10 avr. 2024
Aloha Akiko. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management
8/10 Bien
Kevin Byron
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Kevin Byron
Séjour de 7 nuits en février 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 10 avr. 2024
Aloha Kevin Byron. Thank you for providing your feedback with us. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy. We hope we get the chance to welcome you back after our completion. Warm Island Regards, OHANA Waikiki East by OUTRIGGER.
4/10 Médiocre
Thomas
Voyage en couple
6 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Thomas
Séjour de 6 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 10 avr. 2024
Aloha Thomas. Thank you for providing your invaluable feedback. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy.
6/10 Satisfaisant
Roseana
5 avr. 2024
Les points forts : Personnel et service
Roseana
Séjour de 4 nuits en avril 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 10 avr. 2024
Aloha Roseana. Thank you for sharing your feedback with us. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy.
6/10 Satisfaisant
Mara
Voyage en famille, Voyage en couple
1 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Mara
Séjour de 2 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 4 avr. 2024
Aloha Mara. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management
8/10 Bien
Jesus Hector tapia
31 mars 2024
Les points forts : Propreté et personnel et service
Jesus Hector tapia
Séjour de 5 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 4 avr. 2024
Aloha Jesus Hector Tapia. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management
10/10 Excellent
Earl
Voyage en couple
30 mars 2024
Les points forts : Équipements
Earl
Séjour de 3 nuits en mars 2024
Réponse de OHANA Waikiki East By OUTRIGGER le 30 mars 2024
Aloha Earl,Thank you for taking the time to share your feedback. We appreciate hearing about your experience and will use it to continuously improve our services.
4/10 Médiocre
Jared Nathan
Voyage en famille
29 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Jared Nathan
Séjour de 6 nuits en mars 2024
Réponse de OHANA Waikiki East By OUTRIGGER le 30 mars 2024
Aloha Jared Nathan,Thank you for taking the time to express your concerns and state your experience. We are so sorry for the negative impression we left on you, however, we sincerely appreciate your feedback, as it will help us to improve our overall service.
4/10 Médiocre
McClure
29 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
McClure
Séjour de 6 nuits en mars 2024
Réponse de OHANA Waikiki East By OUTRIGGER le 30 mars 2024
Aloha McClure,Thank you for taking the time to share your feedback.
8/10 Bien
Lissa
29 mars 2024
Les points forts : Personnel et service et équipements
Lissa
Séjour de 3 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 30 mars 2024
Aloha Lissa. Thank you for sharing your feedback with us and being a valued guest at the OHANA East. We will share your positive words to the front desk team so we can celebrate! We look forward to welcoming you at the OHANA East again! Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management
8/10 Bien
Kristen
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kristen
Séjour de 5 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 27 mars 2024
Mahalo Kristen for sharing your feedback with us and we are happy to hear you enjoyed your time with us. We sincerely apologize for the transformation that was being done during your stay, but please note we remain committed to ensuring you an enjoyable time. We hope we get the chance to welcome you back at the OHANA East!
10/10 Excellent
Emily
Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emily
Séjour de 4 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 27 mars 2024
Mahalo Emily for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management
8/10 Bien
David Widjaja
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David Widjaja
Séjour de 14 nuits en mars 2024
Réponse de OHANA Waikiki East By OUTRIGGER le 24 mars 2024
Aloha David, Thank you for taking the time to share your feedback. We appreciate hearing about your experience and will use it to continuously improve our services. We hope to have the opportunity to welcome you back in the future.
4/10 Médiocre
WATARU
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
WATARU
Séjour de 2 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 27 mars 2024
Aloha Wataru. Thank you for sharing your invaluable feedback with us. I believe our management team has been in touch with you to further address the charges. We thank you again for choosing to stay at the OHANA East and we hope to welcome you back.
10/10 Excellent
YOLANDA
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
YOLANDA
Séjour de 4 nuits en mars 2024
Réponse de OHANA Waikiki East By OUTRIGGER le 24 mars 2024
Aloha Yolanda,Thank you for the feedback! We look forward to welcoming you again in the future!
10/10 Excellent
Abhijit
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Abhijit
Séjour de 2 nuits en mars 2024
Réponse de OHANA Waikiki East By OUTRIGGER le 24 mars 2024
Aloha Abhijit,Thank you for the feedback! We look forward to welcoming you again in the future!
8/10 Bien
satoshi
Voyage d’affaires
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
satoshi
Séjour de 3 nuits en mars 2024
Réponse de OHANA Waikiki East By OUTRIGGER le 23 mars 2024
Aloha Satoshi,Thank you for the feedback! We look forward to welcoming you again in the future!
4/10 Médiocre
Koichiro
22 mars 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Koichiro
Séjour de 2 nuits en mars 2024
Réponse de OHANA Waikiki East By OUTRIGGER le 23 mars 2024
Aloha Koichiro,Thank you for taking the time to share your feedback. We appreciate hearing about your experience and will use it to continuously improve our services. If there's anything specific you'd like to address or if you have any further comments, please don't hesitate to reach out directly to our team. We hope to have the opportunity to welcome you back in the future.
10/10 Excellent
Tachibana
21 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tachibana
Réponse de OHANA Waikiki East by OUTRIGGER Management le 23 mars 2024
Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management
6/10 Satisfaisant
Rosa
19 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Rosa
Séjour de 3 nuits en mars 2024
Réponse de OHANA Waikiki East By OUTRIGGER le 23 mars 2024
Aloha Rosa,Thank you for taking the time to share your feedback. If there's anything specific you'd like to address or if you have have any further comments, please don't hesitate to reach out directly to our team. We hope to have the opportunity to welcome you back in the future.
8/10 Bien
Danesa
Voyage en famille
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danesa
Séjour de 3 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 20 mars 2024
Aloha Danesa. Thank you for providing your feedback. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management
10/10 Excellent
Corinthia
Voyage en famille
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Corinthia
Séjour de 4 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 20 mars 2024
Aloha Corinthia. Thank you for providing your lovely feedback with us. We appreciate the shout out for Angie, Josh and Melissa. We will be sure to pass this along so we may all celebrate! We hope we get the chance to welcome you back at the OHANA East!
8/10 Bien
Darren, BALACLAVA
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Darren
Séjour de 1 nuit en mars 2024
Réponse de OHANA Waikiki East By OUTRIGGER le 23 mars 2024
Aloha Darren,Thank you for the feedback! We look forward to welcoming you again in the future!
8/10 Bien
Robert Jamot
Voyage en groupe
17 mars 2024
Les points forts : Équipements
Robert Jamot
Séjour de 4 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 20 mars 2024
Aloha Robert Jamot. Thank you for providing your feedback. Our central location allows guests access to all that Waikiki has to offer. We hope we get the chance to welcome you back at the OHANA East!
8/10 Bien
Emily gabrielle
17 mars 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Emily gabrielle
Séjour de 6 nuits en février 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 20 mars 2024
Aloha Emily Gabrielle. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management
2/10 Horrible
Wendy
17 mars 2024
Wendy
Séjour de 7 nuits en février 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 20 mars 2024
Aloha Wendy. Mahalo for your feedback. We sincerely apologize that we failed to create an enjoyable experience for you. If you have any additional feedback you would like to share with us, please feel free to reach out. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management
4/10 Médiocre
Kenneth
16 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kenneth
Séjour de 2 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 20 mars 2024
Aloha Kenneth. Mahalo for your feedback. We sincerely apologize that we failed to create an enjoyable experience for you. If you have any additional feedback you would like to share with us, please feel free to reach out. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management
6/10 Satisfaisant
down, roswell
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements
down
Séjour de 4 nuits en février 2024
Réponse de OHANA Waikiki East by Outrigger Management le 18 mars 2024
Aloha Down,Thank you for recently staying with us here at the OHANA Waikiki East by Outrigger and for providing us with your gift of valuable feedback. We truly appreciate your insight and are working towards addressing your concerns. It is our goal to create an unforgettable vacation experience for all of our guests and to make everyone feel like they are at their home away from home in paradise throughout their stay. Mahalo Nui Loa.
10/10 Excellent
MASAYUKI
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MASAYUKI
Séjour de 4 nuits en mars 2024
Réponse de OHANA Waikiki East by Outrigger Management le 18 mars 2024
Mahalo Masayuki for your 5 out of 5 rating, it is truly appreciated and we look forward to welcoming you back in the near future. Warm Island Regards,
6/10 Satisfaisant
Jacob
16 mars 2024
Les points forts : Personnel et service
Jacob
Séjour de 5 nuits en mars 2024
Réponse de OHANA Waikiki East by Outrigger Management le 18 mars 2024
Aloha Jacob,Thank you for recently staying with us here at the OHANA Waikiki East by Outrigger and for providing us with your gift of valuable feedback. We truly appreciate your insight and are working towards addressing your concerns. It is our goal to create an unforgettable vacation experience for all of our guests and to make everyone feel like they are at their home away from home in paradise throughout their stay. Mahalo Nui Loa.
4/10 Médiocre
CHIHARU
15 mars 2024
Les points faibles : Infrastructures et conditions de l’hébergement
CHIHARU
Séjour de 16 nuits en février 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 20 mars 2024
Aloha Chiharu. Thank you for providing your invaluable feedback. We sincerely apologize for the series of inconveniences you encountered during your time with us. We understand that our management team has reached out to gather further information. Once again, thank you for providing your feedback.
8/10 Bien
Claudia
Voyage en famille, Voyage en couple
14 mars 2024
Les points forts : Propreté et personnel et service
Claudia
Séjour de 3 nuits en mars 2024
Réponse de OHANA Waikiki East by OUTRIGGER Management le 20 mars 2024
Aloha Claudia. Thank you for proving a wonderful review on your experience with us! We were pleased to read you enjoyed your time and hope to have you back!