Avis
8,2
Très bien
8,6/10
Propreté
8,6/10
Personnel et service
7,8/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en famille
18 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2019
Réponse de Rooms Operation Manager le 19 août 2019
Dear Rachel, thank you for choosing the Key Bridge Marriott during your visit to Arlington. We appreciate you sharing how much you appreciated our great location and delicious breakfast offerings. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to our area.
Naomi Kniep,
Rooms Operation Manager
10/10 Excellent
Voyageur vérifié
2 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
10/10 Excellent
Julius
18 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Julius
Séjour de 1 nuit en décembre 2018
6/10 Satisfaisant
valerie, issy les moilineaux
24 juil. 2018
Les points faibles : Personnel et service
Pour quelques jours seulement
valerie
Séjour de 5 nuits en juillet 2018
Réponse de Rooms Operation Manager le 30 juil. 2018
Dear Valerie, thank you for sharing your experience. We are glad to know you were happy with our cordial service and had an overall pleasant time with us. We hope you will consider choosing us again so we can make an even better impression.
Iana Koliadenko,
Rooms Operation Manager
6/10 Satisfaisant
Sophie
27 août 2016
Les points forts : Propreté, personnel et service, confort de la chambre
Sophie
10/10 Excellent
Neda
25 mai 2022
Les points forts : Propreté et personnel et service
Neda
Séjour de 5 nuits en avril 2021
10/10 Excellent
Voyageur vérifié
12 juil. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
Réponse de General Manager le 24 juil. 2021
Dear Guest, thank you for the perfect rating. We are glad to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Key Bridge Marriott, and we appreciate your feedback.
S. Moore,
General Manager
8/10 Bien
Voyageur vérifié
10 juil. 2021
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 3 nuits en juillet 2021
8/10 Bien
Robert M
8 juil. 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
In DC for the fourth
Robert M
Séjour de 2 nuits en juillet 2021
Réponse de General Manager le 8 juil. 2021
Dear Robert, thank you for choosing to stay at Key Bridge Marriott. We appreciate you sharing how much you enjoyed your visit and our great location. We love knowing you could take advantage of our prime Key Bridge location to explore Rosslyn, Virginia, and our nation's capital, Washington, D.C. However, we are sorry you were disappointed with some aspects. We strive to maintain high standards, not only in service but also in maintaining the overall look and feel of our hotel. Improvements to various areas are scheduled on a rotating basis, and we will gladly share your feedback with the appropriate individuals as we plan for the future. Thank you again for your feedback.
S. Moore,
General Manager
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
6 juil. 2021
Les points faibles : Propreté et personnel et service
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
Réponse de General Manager le 8 juil. 2021
Dear Guest, thank you for choosing to stay at our hotel. Please accept our apologies for the behavior of our associates, and we appreciate you mentioning it to us. We also apologize for the noise issue you experienced during your visit and for any inconvenience it caused. Thank you again for your feedback.
S. Moore,
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
5 juil. 2021
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
Réponse de General Manager le 6 juil. 2021
Dear Guest, thank you for choosing to stay at Key Bridge Marriott. We are glad to know you enjoyed your overall stay with us, and you were especially pleased with our excellent location. Thank you again for your feedback.
S. Moore,
General Manager
8/10 Bien
Carla
2 juil. 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Carla
Séjour de 5 nuits en juin 2021
Réponse de Manager le 4 juil. 2021
Dear Carla,
On behalf of our staff, thank you for the terrific review. We are pleased to know how much you loved your time with us! Our hotel provides the best of two cities - conveniently located in vibrant Arlington, VA, a few blocks from the Rosslyn Metro and a just short walk across the pedestrian-friendly bridge from Georgetown in Washington, D.C. All of us at the Key Bridge Marriott enjoyed hosting your visit, and we wish you all the best with your travels.
S. Moore
General Manager
2/10 Horrible
Scott
Voyage d’affaires
1 juil. 2021
Les points forts : Propreté
Les points faibles : Confort de la chambre
Scott
Séjour de 1 nuit en juin 2021
Réponse de Manager le 4 juil. 2021
Dear Scott,
Thank you for choosing our hotel for your recent stay and for taking the time to post your feedback. We regret any disappointment with some of our amenities not being available during your stay due to the current circumstances. Everything we do is in our guests' and associates' best interest, and we are very grateful for your patience. Thank you once more, and we wish you all the best with your travels.
S. Moore
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
29 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juin 2021
Réponse de General Manager le 30 juin 2021
Dear Guest, thank you for the generous rating of our hotel, the Key Bridge Marriott. We are delighted you enjoyed our excellent location and courteous associates. We are grateful for your additional feedback, and we will share it with the appropriate individuals for the future modernization of our hotel. It was a pleasure hosting your visit, and we look forward to welcoming you again soon.
S. Moore,
General Manager
10/10 Excellent
Camden
Voyage en famille
27 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Camden
Séjour de 2 nuits en juin 2021
Réponse de General Manager le 28 juin 2021
Dear Camden, thank you for rating your stay at the Key Bridge Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.
S. Moore,
General Manager
8/10 Bien
Voyageur vérifié
24 juin 2021
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 4 nuits en juin 2021
Réponse de General Manager le 5 juil. 2021
Dear Guest, we are delighted you had a great stay at Key Bridge Marriott. Thank you for the kind rating, and we appreciate your feedback.
S. Moore,
General Manager
4/10 Médiocre
Voyageur vérifié
Voyage d’affaires
22 juin 2021
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juin 2021
Réponse de General Manager le 23 juin 2021
Dear Guest,
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.
S. Moore
General Manager
8/10 Bien
Voyageur vérifié
Voyage en famille
22 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juin 2021
Réponse de General Manager le 22 juin 2021
Dear Guest,
Thank you for choosing the Key Bridge Marriott during your visit to Arlington! We appreciate you sharing how much you enjoyed your stay and our great location. We appreciate your feedback in regard to the parking. Thanks again, we hope you will stay with us again soon!
S. Moore
General Manager
8/10 Bien
George
21 juin 2021
Les points forts : Propreté, personnel et service, confort de la chambre
George
Séjour de 1 nuit en juin 2021
Réponse de General Manager le 22 juin 2021
Dear George,
Our gratitude for reviewing your stay at Key Bridge Marriott. We understand the importance of the details that make up a great stay and are happy knowing our convenient location and spotless room made your visit an enjoyable one. We look forward to welcoming you back soon.
S. Moore
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
20 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juin 2021
Réponse de General Manager le 21 juin 2021
Dear Guest,
Thank you for being our guest at the Key Bridge Marriott. We understand the importance of the details that make up a great stay and are happy knowing our spotless rooms and excellent service made your visit an enjoyable one. We look forward to welcoming you back soon.
S. Moore
General Manager
10/10 Excellent
Voyageur vérifié
20 juin 2021
Voyageur vérifié
Séjour de 1 nuit en juin 2021
Réponse de General Manager le 1 juil. 2021
Dear Guest, thank you for the perfect rating! We are glad to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Key Bridge Marriott, and we appreciate your feedback.
S. Moore,
General Manager
8/10 Bien
Voyageur vérifié
Voyage en famille
11 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2021
Réponse de General Manager le 13 juin 2021
Dear Guest,
It was our pleasure welcoming you to the Key Bridge Marriott! We are delighted to read that you loved our convenient location and the cleanliness of our property. Thanks for being our guest, and please come back soon!
S. Moore
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en groupe, Voyage en couple
11 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juin 2021
Réponse de General Manager le 13 juin 2021
Dear Guest,
Thank you for the excellent comments regarding your stay at the Key Bridge Marriott. We love hearing how much you enjoyed our comfortable rooms and had a fantastic time visiting us. We appreciate your feedback and look forward to welcoming you back soon.
S. Moore
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
10 juin 2021
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en juin 2021
Réponse de General Manager le 11 juin 2021
Dear Guest, thank you for choosing to stay at Key Bridge Marriott. We are glad to know you were pleased with our excellent location and courteous staff. It was a pleasure hosting you, and we look forward to your next visit.
S. Moore,
General Manager
8/10 Bien
Frances
Voyage en famille
10 juin 2021
Les points forts : Propreté, personnel et service, confort de la chambre
Frances
Séjour de 2 nuits en mai 2021
Réponse de General Manager le 11 juin 2021
Dear Frances, we appreciate your gracious rating about your stay at Key Bridge Marriott. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.
S. Moore,
General Manager
8/10 Bien
Douglas and Martha
Voyage en famille
8 juin 2021
Les points forts : Propreté, personnel et service, confort de la chambre
Douglas and Martha
Séjour de 1 nuit en juin 2021
Réponse de General Manager le 8 juin 2021
Dear Douglas
Thank you for taking the time to tell us about your visit! We are happy your overall stay was good, but we want it to be perfect. We always want to exceed the expectations of our guests, and we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the perfect stay you deserve.
S. Moore
General Manager
8/10 Bien
Voyageur vérifié
7 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juin 2021
Réponse de General Manager le 8 juin 2021
Dear Guest,
It was a pleasure having you as our guest at Key Bridge Marriott. Thank you for your nice review and for mentioning our convenient location. We get great feedback on our location and we are happy this made your stay even better. We appreciate your feedback in regard to room keys and have taken note of it. However, we are sorry for the inconvenience caused. Thank you again, we hope to see you again soon.
S. Moore
General Manager
8/10 Bien
Voyageur vérifié
Voyage en couple
5 juin 2021
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 3 nuits en mai 2021
Réponse de General Manager le 7 juin 2021
Dear Guest,
Thank you for your continued patronage over the years, we sincerely appreciate your loyalty! We appreciate you mentioning our excellent service and the cleanliness of our rooms. However, we regret that you felt our rooms needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. Thanks for recommending us, and we hope to welcome you back soon.
S. Moore
General Manager
8/10 Bien
Voyageur vérifié
Voyage en famille
4 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en mai 2021
Réponse de General Manager le 5 juin 2021
Dear Guest, thank you for the generous rating of our hotel, the Key Bridge Marriott. We are delighted you enjoyed our convenient, upscale setting, including our great staff, location, and rooms. We hope you will come back to see us soon!
S. Moore
General Manager
10/10 Excellent
Peter
Voyage en famille
2 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Peter
Séjour de 2 nuits en mai 2021
Réponse de General Manager le 3 juin 2021
Dear Peter, thank you for rating your stay at Key Bridge Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.
S. Moore,
General Manager
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
1 juin 2021
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2021
Réponse de General Manager le 2 juin 2021
Dear Guest,
Thank you for choosing our hotel during your visit to Arlington! We appreciate you sharing how much you enjoyed our great location. However, we are sorry for not meeting some of your expectations. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope you will choose to stay with us whenever your travel brings you back to our area.
S. Moore
General Manager
8/10 Bien
Voyageur vérifié
29 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not bad
Voyageur vérifié
Séjour de 2 nuits en mai 2021
Réponse de General Manager le 30 mai 2021
Dear Guest,
Thank you for choosing to stay with us. It’s a pleasure knowing our location made your stay an enjoyable one. However, we were disappointed that you were not happy with our parking price. Thanks again, and we hope to welcome you back soon at Key Bridge Marriott.
S. Moore
General Manager
8/10 Bien
Jackie P
Voyage en famille
28 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jackie P
Séjour de 7 nuits en mai 2021
Réponse de General Manager le 28 mai 2021
Dear Jackie, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at the Key Bridge Marriott look forward to your next visit.
S. Moore,
General Manager
8/10 Bien
Voyageur vérifié
Voyage en famille
27 mai 2021
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en mai 2021
Réponse de General Manager le 28 mai 2021
Dear Guest, it was our pleasure to welcome you to the Key Bridge Marriott. We are pleased that you enjoyed your overall stay. Thank you for taking the time to review our hotel, and we look forward to hosting you again.
S. Moore,
General Manager
4/10 Médiocre
marie
Voyage en famille
27 mai 2021
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Not very happy with the stay
marie
Séjour de 5 nuits en mai 2021
Réponse de General Manager le 27 mai 2021
Dear Marie,
Thank you for taking the time to review your experience with us. We are sorry you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. Your feedback is important to us as it helps to improve our guest experience going forward. We hope you will give us another opportunity to serve you better.
S. Moore
General Manager
10/10 Excellent
Michael
Voyage en famille
27 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michael
Séjour de 4 nuits en mai 2021
Réponse de General Manager le 27 mai 2021
Dear Michael,
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Key Bridge Marriott, and we look forward to welcoming you back soon.
S. Moore
General Manager
10/10 Excellent
Keith
Voyage en famille
26 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Keith
Séjour de 3 nuits en mai 2021
Réponse de General Manager le 26 mai 2021
Dear Keith,
Thank you for being our guest at the Key Bridge Marriott. It’s a pleasure knowing you loved our spotless property and had a great time staying with us. However, we are sorry for not meeting some of your expectations. We hope you will give us another opportunity to serve you better.
S. Moore
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
24 mai 2021
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 1 nuit en mai 2021
Réponse de General Manager le 25 mai 2021
Dear Guest,
Thank you for the generous feedback of our hotel, the Key Bridge Marriott. We are delighted to read that you loved each and every aspect of your stay and had a wonderful time staying with us We hope you will come back to see us soon!
S. Moore
General Manager
8/10 Bien
Rani
Voyage en famille
23 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rani
Séjour de 4 nuits en mai 2021
Réponse de General Manager le 24 mai 2021
Dear Rani,
Thank you for staying with us and for your gracious rating. On behalf of all of us at Key Bridge Marriott, we would like to invite you for another outstanding visit.
S. Moore
General Manager
10/10 Excellent
Voyageur vérifié
23 mai 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mai 2021
Réponse de General Manager le 3 juin 2021
Dear Guest, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Key Bridge Marriott, and we look forward to welcoming you back soon.
S. Moore,
General Manager
8/10 Bien
Voyageur vérifié
Voyage d’affaires
22 mai 2021
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2021
Réponse de General Manager le 23 mai 2021
Dear Guest,
Thank you for choosing the Key Bridge Marriott during your visit to Arlington! We appreciate you sharing how much you enjoyed your stay and our great location. We hope you will stay with us again soon!
S. Moore
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
17 mai 2021
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 1 nuit en mai 2021
Réponse de General Manager le 18 mai 2021
Dear Guest,
Thank you for choosing the Key Bridge Marriott during your visit to Arlington! We appreciate you sharing how much you enjoyed your stay and our convenient location was perfect for your needs. We value your feedback in regard to the upgrades and have taken note of it. We look forward to welcoming you back soon.
S. Moore
General Manager
4/10 Médiocre
Marianne
16 mai 2021
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marianne
Séjour de 2 nuits en mai 2021
Réponse de General Manager le 17 mai 2021
Dear Marianne,
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.
S. Moore
General Manager
8/10 Bien
Thomas
13 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thomas
Séjour de 3 nuits en mai 2021
Réponse de General Manager le 13 mai 2021
Dear Thomas,
Thank you for your rating of Key Bridge Marriott. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.
S. Moore
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
11 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en mai 2021
Réponse de General Manager le 12 mai 2021
Dear Guest,
Thank you for being our guest at the Key Bridge Marriott and for recommending us. Making you happy makes us happy! It’s a pleasure knowing you loved everything we offer, especially our breathtaking view. We hope to have the pleasure of welcoming you soon.
S. Moore
General Manager
8/10 Bien
Voyageur vérifié
10 mai 2021
Voyageur vérifié
Séjour de 5 nuits en mai 2021
Réponse de General Manager le 22 mai 2021
Dear Guest,
Thank you for your rating of Key Bridge Marriott. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.
S. Moore
General Manager
8/10 Bien
Ifeoma
5 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ifeoma
Séjour de 1 nuit en avril 2021
Réponse de General Manager le 6 mai 2021
Dear Ifeoma,
Thank you for choosing Key Bridge Marriott and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.
S. Moore
General Manager
8/10 Bien
Voyageur vérifié
3 mai 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en avril 2021
Réponse de General Manager le 15 mai 2021
Dear Guest,
We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Key Bridge Marriott look forward to your next visit.
S. Moore
General Manager
10/10 Excellent
Voyageur vérifié
3 mai 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en avril 2021
Réponse de General Manager le 3 mai 2021
Dear Guest,
Thank you for the review of our hotel, the Key Bridge Marriott. We are delighted you enjoyed your time staying with us. We appreciate your feedback regarding the internet and have taken note of it. We hope you will come back to see us soon!
S. Moore
General Manager
8/10 Bien
Anita
2 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anita
Séjour de 2 nuits en avril 2021
Réponse de General Manager le 3 mai 2021
Dear Anita,
Thank you for staying with us and for your gracious rating. On behalf of all of us at the Key Bridge Marriott, we would like to invite you for another outstanding visit.
S. Moore
General Manager