Avis sur Kettering Park Hotel & Spa
Kettering Park Hotel & Spa
Kettering Park Hotel, Kettering, England
Avis
8,8
Excellent
9,2/10
Propreté
8,8/10
Personnel et service
8,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
9 nov. 2018
Les points forts : Confort de la chambre
Les points faibles : Propreté
Séjour de 3 nuits en novembre 2018
Réponse de GM le 18 déc. 2018
Thanks A !
4/10 Médiocre
Voyageur vérifié
2 nov. 2015
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Bel hotel pour les années 80'
Voyageur vérifié
Réponse de GM le 10 nov. 2015
Merci beacoup !
Your comments and feedback are valued and thank you for staying.
The hotel is still looking good since it opened with ongoing works all the time and more planned for next year onwards.
Thank you
Andrew Hollett
General manager
10/10 Excellent
Gillian
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gillian
Séjour de 1 nuit en avril 2024
Réponse de SL le 25 avr. 2024
Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.
10/10 Excellent
Kelly
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kelly
Séjour de 2 nuits en mars 2024
Réponse de SL le 25 avr. 2024
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon.
10/10 Excellent
antony Alan
Voyage d’affaires
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly Hotel with good service. Fantastic
antony Alan
Séjour de 1 nuit en janvier 2024
Réponse de SL le 31 janv. 2024
Thank you so much for your wonderful review. It is nice to hear that you enjoyed everything so much and that the team look after you so well
8/10 Bien
Nicola Lyn
20 janv. 2024
Nicola Lyn
Séjour de 1 nuit en janvier 2024
Réponse de SL le 31 janv. 2024
Thank you for your kind rating. We hope we can welcome you back again soon
10/10 Excellent
Voyageur vérifié
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Love Kettering Park
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de SL le 31 janv. 2024
Thank you for staying with us again and we are so glad it was as good as previous stays
10/10 Excellent
Katie
Voyage en groupe
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Katie
Séjour de 1 nuit en janvier 2024
Réponse de SL le 31 janv. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon
10/10 Excellent
Nicola
30 déc. 2023
Nicola
Séjour de 1 nuit en décembre 2023
Réponse de SL le 31 déc. 2023
Thank you for your wonderful review. I hope we can welcome you back again soon
6/10 Satisfaisant
Kate
Voyage d’affaires
6 déc. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
A disappointing 4 star experience.
Kate
Séjour de 1 nuit en décembre 2023
Réponse de SL le 31 déc. 2023
Thank you for taking the time to share your feedback and I am dissapointed to hear that it was not a great experience. We work hard to deliver a great stay and I am sorry you didn't feel comfortable on this stay.
8/10 Bien
Jason
Voyage en couple
28 nov. 2023
Les points forts : Propreté et personnel et service
Jason
Séjour de 1 nuit en novembre 2023
Réponse de SL le 31 déc. 2023
Thank you for your review and I am sorry that we had an unscheduled maintenance work on our jacuzzi on the morning of your stay. I hope you will chose to stay with us again as you know from your previous stays that the guest experience is important to us
8/10 Bien
Mark
Voyage en couple
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements
Mark
Séjour de 1 nuit en novembre 2023
Réponse de SL le 31 déc. 2023
Thank you for taking the time to leave us your feedback.
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
31 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2023
Réponse de SL le 26 nov. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Voyageur vérifié
30 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en octobre 2023
Réponse de SL le 26 nov. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
8/10 Bien
Voyageur vérifié
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2023
Réponse de SL le 29 oct. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon.
10/10 Excellent
Cathryn
Voyage d’affaires
20 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel great location, great room
Cathryn
Séjour de 1 nuit en octobre 2023
Réponse de SL le 29 oct. 2023
Thank you taking the time to let me know about your stay. It was good to read that most of your comments were positive, however I am sorry that some aspects did impact your overall experience. We do review all comments each week with the team and we will work on the points you have raised in the coming weeks to make sure that we continue to improve in this area. I do hope that you would still choose to stay with us on a future visit
8/10 Bien
IAN
22 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
IAN
Séjour de 2 nuits en septembre 2023
Réponse de SL le 27 sept. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
6/10 Satisfaisant
Jacqui
Voyage en famille
11 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Jacqui
Séjour de 1 nuit en septembre 2023
Réponse de SL le 27 sept. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Darrel
21 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Darrel
Séjour de 2 nuits en août 2023
Réponse de SL le 30 août 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Margaret Elizabeth
29 juil. 2023
Margaret Elizabeth
Séjour de 1 nuit en juillet 2023
Réponse de SL le 30 août 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Scott
Voyage en famille
16 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Kettering Hotel
Scott
Séjour de 1 nuit en juillet 2023
Réponse de SL le 26 juil. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Scott
15 juil. 2023
Scott
Séjour de 1 nuit en juillet 2023
Réponse de SL le 26 juil. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
8/10 Bien
Jane
10 juil. 2023
Jane
Séjour de 2 nuits en juillet 2023
Réponse de SL le 26 juil. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Paul
27 juin 2023
Paul
Séjour de 1 nuit en juin 2023
Réponse de SL le 26 juil. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Hannah
11 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hannah
Séjour de 2 nuits en juin 2023
Réponse de SL le 20 juin 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.
10/10 Excellent
Penelope, Austin
30 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Penelope
Séjour de 2 nuits en mai 2023
Réponse de SL le 20 juin 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.
10/10 Excellent
heather
Voyage en groupe
24 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cannot fault this hotel everything was just right
heather
Séjour de 1 nuit en mai 2023
Réponse de SL le 26 mai 2023
It was lovely to read your comments about your visit. Thank you so much for letting us know about your stay. All guest feedback is important to us, and we do share it with all the team each week as it helps us to recognise great work and continue to improve our service. It would be our pleasure to welcome you back again
8/10 Bien
Karen
Voyage en famille
21 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Karen
Séjour de 1 nuit en mai 2023
Réponse de SL le 26 mai 2023
Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.
10/10 Excellent
Khaila
7 mai 2023
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Very reasonable
Khaila
Séjour de 2 nuits en mai 2023
Réponse de SL le 26 mai 2023
Thank you taking the time to let me know about your stay. It was good to read that most of your comments were positive, however I am sorry that some aspects did impact your overall experience. We do review all comments each week with the team and we will work on the points you have raised in the coming weeks to make sure that we continue to improve in this area. I do hope that you would still choose to stay with us on a future visit
10/10 Excellent
Yuk Foon
Voyage en couple
30 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yuk Foon
Séjour de 1 nuit en avril 2023
Réponse de SL le 26 mai 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
David
Voyage en famille
30 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 1 nuit en avril 2023
Réponse de SL le 26 mai 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Peter
Voyage en couple
25 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en avril 2023
Réponse de SL le 29 avr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Greg
Voyage en famille
25 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Greg
Séjour de 1 nuit en avril 2023
Réponse de SL le 29 avr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Dan
Voyage d’affaires
23 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dan
Séjour de 1 nuit en avril 2023
Réponse de SL le 29 avr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Daniel
16 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Daniel
Séjour de 1 nuit en avril 2023
Réponse de SL le 29 avr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
2/10 Horrible
Jamie
Voyage d’affaires
15 avr. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jamie
Séjour de 4 nuits en avril 2023
Réponse de SL le 29 avr. 2023
Thank you for taking the time to rate your recent stay with us and I am sorry to read that it wasn’t the most positive one. Whilst I wish you had a better experience; I do help you return one day so that we can give you the great hotel experience that so many of our guests have grown so fond of.
8/10 Bien
Princess, London
Voyage en groupe
29 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Princess
Séjour de 5 nuits en mars 2023
Réponse de SL le 29 avr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us and I am sorry that you were visited by our resident cat Oscar. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Wilma
Voyage en groupe
20 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wilma
Séjour de 2 nuits en mars 2023
Réponse de SL le 29 avr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
6/10 Satisfaisant
Mark
12 mars 2023
Mark
Séjour de 1 nuit en mars 2023
Réponse de SL le 29 avr. 2023
Thank you for leaving this feedback for us – I am disappointed that it is not more positive. This is not typical of the service we strive so hard to deliver to all our guests. I hope we can welcome you back for the great hotel experience that so many of our guests have grown so fond of.
8/10 Bien
Yoshifumi
11 mars 2023
Yoshifumi
Séjour de 3 nuits en mars 2023
Réponse de SL le 29 avr. 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.
10/10 Excellent
Giuseppe Francesco
10 mars 2023
Giuseppe Francesco
Séjour de 1 nuit en mars 2023
Réponse de SL le 29 avr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
6/10 Satisfaisant
Yoshifumi
Voyage d’affaires
9 mars 2023
Yoshifumi
Séjour de 3 nuits en mars 2023
Réponse de SL le 29 avr. 2023
Thank you for leaving this feedback for us – I am disappointed that it is not more positive. This is not typical of the service we strive so hard to deliver to all our guests. I hope we can welcome you back for the great hotel experience that so many of our guests have grown so fond of.
8/10 Bien
Robert
20 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en février 2023
Réponse de SL le 28 févr. 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
20 févr. 2023
Les points forts : Propreté
Fine, but disappointing spa and gym barrier
Voyageur vérifié
Séjour de 1 nuit en février 2023
Réponse de SL le 28 févr. 2023
Thank you for taking the time to let us have your feedback, please accept my apologies for any inconvenience caused. The spa access fee is stated in our conditions and I am sorry you missed this. I am pleased to hear in general you enjoyed your stay and hopefully we will have the opportunity to welcome you back in the not-too-distant future.
10/10 Excellent
Jake
4 févr. 2023
Jake
Séjour de 1 nuit en février 2023
Réponse de SL le 28 févr. 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon
10/10 Excellent
Sarah
10 janv. 2023
Sarah
Séjour de 1 nuit en janvier 2023
Réponse de SL le 30 janv. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Stephen
4 déc. 2022
Stephen
Séjour de 1 nuit en décembre 2022
Réponse de SL le 21 déc. 2022
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
8/10 Bien
David
15 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 1 nuit en novembre 2022
Réponse de SL le 21 déc. 2022
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Lara
Voyage en couple
13 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lara
Séjour de 1 nuit en novembre 2022
Réponse de SL le 21 déc. 2022
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon
10/10 Excellent
Mark
13 nov. 2022
Mark
Séjour de 1 nuit en novembre 2022
Réponse de SL le 21 déc. 2022
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon