Avis sur Comfort Inn & Suites Newark - Wilmington
Comfort Inn & Suites Newark - Wilmington
3 Concord Ln, Newark, DE
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en couple
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Stella Norman le 5 févr. 2024
Merci beaucoup pour cette excellente critique. Nous sommes très heureux que vous ayez apprécié votre séjour. Nous vous apprécions vraiment et avons hâte de vous revoir.
8/10 Bien
Annabel
Voyage en famille
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je recommande
Annabel
Séjour de 1 nuit en janvier 2024
Réponse de Stella Norman le 25 janv. 2024
Thank you for this outstanding review and for selecting Comfort Inn & Suites Newark for your recent accommodation. It is always wonderful to know how much our guests enjoy our efforts. We are so fortunate to have such thoughtful and competent team members. I have shared your kind words with our entire team. Thank you for considering us as your home away from home and highlighting our dedicated staff in your review. It was a pleasure hosting you, and we do hope to see you again soon.
10/10 Excellent
Jean-Yves
24 nov. 2023
Jean-Yves
Séjour de 1 nuit en novembre 2023
Réponse de Stella Norman le 19 déc. 2023
Thank you for the fantastic review. We are thrilled that we made such a wonderful impression. Our team will be glad to know that their efforts were key in making your stay with us so enjoyable. We look forward to having you as our guest again.
6/10 Satisfaisant
Thérèse Bergeron
Voyage en famille
23 nov. 2023
Les points forts : Personnel et service
Thérèse Bergeron
Séjour de 1 nuit en novembre 2023
Réponse de Stella Norman le 1 déc. 2023
Thank you for taking the time to letting us know about your experience during your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
10/10 Excellent
Trudel
Voyage en famille
31 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Trudel
Séjour de 1 nuit en octobre 2023
Réponse de Stella Norman le 3 nov. 2023
Thank you for taking the time to submit a review of your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
8/10 Bien
Alexandre
4 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alexandre
Séjour de 1 nuit en septembre 2023
Réponse de Stella Norman le 6 sept. 2023
Thank you so much for the great review. We are very glad you enjoyed your stay. We truly appreciate you and look forward to seeing you again
8/10 Bien
Martin
Voyage en couple
7 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Martin
Séjour de 1 nuit en août 2023
Réponse de Stella Norman le 8 août 2023
Thank you so much for the great review. We are very glad you enjoyed your stay. We truly appreciate you and look forward to seeing you again.
10/10 Excellent
Josée-Anne
24 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Josée-Anne
Séjour de 1 nuit en juillet 2023
Réponse de Stella Norman le 25 juil. 2023
Thank you for being our guest and sharing your experience. We hope that you enjoyed your stay and we would love the opportunity to welcome you back
8/10 Bien
Bruno
28 mars 2023
Bruno
Séjour de 1 nuit en mars 2023
Réponse de Stella Norman le 17 avr. 2023
Thank you so much for the great review. We are very glad you enjoyed your stay. We truly appreciate you and look forward to seeing you again.
10/10 Excellent
Jean-Yves
4 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean-Yves
Séjour de 1 nuit en novembre 2022
Réponse de Stella Norman le 7 nov. 2022
Merci d'être notre invité et de partager votre expérience. Nous sommes ravis que la plupart de nos hébergements vous aient plu. Nous regrettons que votre séjour n'ait pas été parfait. Nous espérons avoir une autre occasion d'offrir l'excellente hospitalité pour laquelle nous sommes connus.
10/10 Excellent
Trudel
Voyage en couple
31 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Trudel
Séjour de 1 nuit en octobre 2022
Réponse de Stella Norman le 7 nov. 2022
Merci d'être notre invité et de partager votre expérience. Nous espérons que vous avez apprécié votre séjour et nous serions ravis de vous accueillir à nouveau.
10/10 Excellent
eric
9 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
eric
Séjour de 1 nuit en janvier 2022
8/10 Bien
Marc
7 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marc
Séjour de 1 nuit en novembre 2021
10/10 Excellent
Steve, Mitchell
Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en avril 2024
Réponse de Stella Norman le 24 avr. 2024
Thank you so much for the great review. We are very glad you enjoyed your stay. We truly appreciate you and look forward to seeing you again.
10/10 Excellent
Natalie
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Natalie
Séjour de 1 nuit en avril 2024
Réponse de Stella Norman le 22 avr. 2024
Thank you for selecting Comfort Inn & Suites and for leaving such a complimentary review. We are glad you enjoyed our clean and comfortable room and the services you received. We appreciate your compliments to our staff, especially for recognizing the efforts of Kelvin (Breakfast) and Nasara (Front Desk), as they are true assets to our team. We'll be sure to share your comments with them, and we hope to see you again soon!Thank you so much for the great review. We are very glad you enjoyed your stay. We truly appreciate you and look forward to seeing you again.
6/10 Satisfaisant
Marla
22 avr. 2024
Les points forts : Propreté et personnel et service
Marla
Séjour de 1 nuit en avril 2024
Réponse de Stella Norman le 22 avr. 2024
We apologize that you experienced issues during your stay and for any frustration and inconvenience this caused. We take pride in providing exceptional service; therefore, we apologize for any oversights on our part. This will be addressed appropriately, and we look forward to another opportunity to provide you with a much-improved visit. Thank you again, and safe travels.
10/10 Excellent
Johnathan
Voyage d’affaires
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Johnathan
Séjour de 4 nuits en avril 2024
Réponse de Stella Norman le 22 avr. 2024
Thank you so much for the great review. We are very glad you enjoyed your stay. We truly appreciate you and look forward to seeing you again.
10/10 Excellent
Edward, Harwich
Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward
Séjour de 1 nuit en avril 2024
Réponse de Stella Norman le 22 avr. 2024
Thank you for the excellent rating!We're so glad that you've enjoyed your stay at Comfort Inn & Suites - Newark, DE so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon.
10/10 Excellent
Mae
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mae
Séjour de 1 nuit en avril 2024
Réponse de Stella Norman le 22 avr. 2024
Thank you for selecting Comfort Inn & Suites and for leaving such a complimentary review. We are glad you enjoyed our clean and comfortable room and the services you received. Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon.
8/10 Bien
DOMINIQUE, Beltsville
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
DOMINIQUE
Séjour de 2 nuits en avril 2024
Réponse de Stella Norman le 22 avr. 2024
Thank you for being our guest and sharing your experience. We hope that you enjoyed your stay, and we would love the opportunity to welcome you back.
10/10 Excellent
Ronald
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ronald
Séjour de 1 nuit en avril 2024
Réponse de Stella Norman le 15 avr. 2024
Thank you so much for the great review. We are very glad you enjoyed your stay. We truly appreciate you and look forward to seeing you again.
10/10 Excellent
Shawn
Voyage en famille
14 avr. 2024
Shawn
Séjour de 1 nuit en avril 2024
Réponse de Stella Norman le 15 avr. 2024
Thank you for the fantastic review. We are thrilled that we made such a wonderful impression. Our team will be glad to know that their efforts were key in making your stay with us so enjoyable. We look forward to having you as our guest again.
10/10 Excellent
Torrey
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Torrey
Séjour de 1 nuit en avril 2024
Réponse de Stella Norman le 15 avr. 2024
Thank you for being our guest and sharing your experience. We hope that you enjoyed your stay, and we would love the opportunity to welcome you back.
10/10 Excellent
Walter S
Voyage d’affaires, Voyage en couple
13 avr. 2024
Les points forts : Propreté et équipements
Walter S
Séjour de 1 nuit en avril 2024
Réponse de Stella Norman le 15 avr. 2024
Thank you for the fantastic review. We are thrilled that we made such a wonderful impression. Our team will be glad to know that their efforts were key in making your stay with us so enjoyable. We look forward to having you as our guest again.
10/10 Excellent
Walter
9 avr. 2024
Les points forts : Équipements
Walter
Séjour de 1 nuit en avril 2024
Réponse de Stella Norman le 11 avr. 2024
Thank you for being our guest and sharing your experience. We hope that you enjoyed your stay, and we would love the opportunity to welcome you back.
8/10 Bien
Robert
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en avril 2024
Réponse de Stella Norman le 11 avr. 2024
Thank you so much for the great review. We are very glad you enjoyed your stay. We truly appreciate you and look forward to seeing you again.
10/10 Excellent
STEVE MARK
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
STEVE MARK
Séjour de 3 nuits en avril 2024
Réponse de Stella Norman le 11 avr. 2024
Thank you for this outstanding review and for selecting Comfort Inn & Suites Newark for your recent accommodation. It is always wonderful to know how much our guests enjoy our efforts. We are so fortunate to have such thoughtful and competent team members. I have shared your kind words with our entire team. Thank you for considering us as your home away from home and highlighting our dedicated staff in your review. It was a pleasure hosting you, and we do hope to see you again soon.
6/10 Satisfaisant
Susan
Voyage en famille
2 avr. 2024
Les points forts : Propreté et personnel et service
Susan
Séjour de 1 nuit en mars 2024
Réponse de Stella Norman le 3 avr. 2024
Thank you for being our guest and sharing your experience. We hope that you enjoyed your stay, and we would love the opportunity to welcome you back.
10/10 Excellent
Juliet
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juliet
Séjour de 2 nuits en mars 2024
Réponse de Stella Norman le 1 avr. 2024
Thank you so much for the great review. We are very glad you enjoyed your stay. We truly appreciate you and look forward to seeing you again.
10/10 Excellent
Atsuko, Towson
Voyage en famille, Voyage d’affaires, Voyage en couple
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Atsuko
Séjour de 2 nuits en mars 2024
Réponse de Stella Norman le 25 mars 2024
Thank you for this outstanding review and for selecting Comfort Inn & Suites Newark for your recent accommodation. It is always wonderful to know how much our guests enjoy our efforts. We are so fortunate to have such thoughtful and competent team members. I have shared your kind words with our entire team. Thank you for considering us as your home away from home and highlighting our dedicated staff in your review. It was a pleasure hosting you, and we do hope to see you again soon.
8/10 Bien
Richard, The Villages
Voyage en famille
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 10 nuits en février 2024
Réponse de Stella Norman le 14 mars 2024
Thank you for being our guest and sharing your experience. We hope that you enjoyed your stay, and we would love the opportunity to welcome you back.
8/10 Bien
Jessica
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en mars 2024
Réponse de Stella Norman le 1 avr. 2024
We would like to thank you for taking the time to post a review regarding your recent stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
10/10 Excellent
Robert
Voyage d’affaires
9 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en mars 2024
Réponse de Stella Norman le 14 mars 2024
Thank you for taking the time to submit a review of your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.
6/10 Satisfaisant
Victor
Voyage en couple
3 mars 2024
Victor
Séjour de 3 nuits en février 2024
Réponse de Stella Norman le 4 mars 2024
We would like to thank you for taking the time to post a review regarding your recent stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
8/10 Bien
Edward
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward
Séjour de 1 nuit en mars 2024
Réponse de Stella Norman le 4 mars 2024
Thank you for the excellent rating!We're so glad that you've enjoyed your stay at Comfort Inn & Suites - Newark, DE so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction.
10/10 Excellent
tanajah
28 févr. 2024
tanajah
Séjour de 1 nuit en février 2024
Réponse de Stella Norman le 25 mars 2024
Thank you for taking the time to submit a review of your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.
10/10 Excellent
Barry
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Barry
Séjour de 1 nuit en février 2024
Réponse de Stella Norman le 29 févr. 2024
Thank you for the excellent rating!We're so glad that you've enjoyed your stay at Comfort Inn & Suites - Newark, DE so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction.
8/10 Bien
Anthony
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anthony
Séjour de 2 nuits en février 2024
Réponse de Stella Norman le 29 févr. 2024
Thank you for being our guest and sharing your experience. We hope that you enjoyed your stay, and we would love the opportunity to welcome you back.
10/10 Excellent
Barbara Jean
Voyage avec des animaux de compagnie, Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barbara Jean
Séjour de 1 nuit en février 2024
Réponse de Stella Norman le 26 févr. 2024
Thank you for this outstanding review and for selecting Comfort Inn & Suites Newark for your recent accommodation. It is always wonderful to know how much our guests enjoy our efforts. We are so fortunate to have such thoughtful and competent team members. I have shared your kind words with our entire team. Thank you for considering us as your home away from home and highlighting our dedicated staff in your review. It was a pleasure hosting you, and we do hope to see you again soon.
10/10 Excellent
nicolas
24 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nicolas
Séjour de 1 nuit en février 2024
Réponse de Stella Norman le 26 févr. 2024
Thank you for the fantastic review. We are thrilled that we made such a wonderful impression. Our team will be glad to know that their efforts were key in making your stay with us so enjoyable. We look forward to having you as our guest again.
8/10 Bien
Raven
20 févr. 2024
Raven
Séjour de 1 nuit en février 2024
Réponse de Stella Norman le 21 févr. 2024
Thank you so much for the great review. We are very glad you enjoyed your stay. We truly appreciate you and look forward to seeing you again.
10/10 Excellent
Eloy
Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eloy
Séjour de 1 nuit en février 2024
Réponse de Stella Norman le 19 févr. 2024
Thank you for this outstanding review and for selecting Comfort Inn & Suites Newark for your recent accommodation. It is always wonderful to know how much our guests enjoy our efforts. We are so fortunate to have such thoughtful and competent team members. I have shared your kind words with our entire team. Thank you for considering us as your home away from home and highlighting our dedicated staff in your review. It was a pleasure hosting you, and we do hope to see you again soon.
10/10 Excellent
Richard
Voyage en famille
18 févr. 2024
Richard
Séjour de 2 nuits en février 2024
Réponse de Stella Norman le 19 févr. 2024
Thank you for the fantastic review. We are thrilled that we made such a wonderful impression. Our team will be glad to know that their efforts were key in making your stay with us so enjoyable. We look forward to having you as our guest again.
10/10 Excellent
Melissa
Voyage en famille
17 févr. 2024
Melissa
Séjour de 1 nuit en février 2024
Réponse de Stella Norman le 19 févr. 2024
Thank you for this outstanding review and for selecting Comfort Inn & Suites Newark for your recent accommodation. It is always wonderful to know how much our guests enjoy our efforts. We are so fortunate to have such thoughtful and competent team members. I have shared your kind words with our entire team. Thank you for considering us as your home away from home and highlighting our dedicated staff in your review. It was a pleasure hosting you, and we do hope to see you again soon.
6/10 Satisfaisant
Jasmine A
17 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Jasmine A
Séjour de 2 nuits en février 2024
Réponse de Stella Norman le 19 févr. 2024
Thank you for taking the time to letting us know about your experience during your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I was extremely distressed to read about the situation that you encountered. I have investigated the situation and determined that the person you encountered was NOT a person associated with the hotel. I am extremely sorry that this occurred. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience.
10/10 Excellent
Saqui
Voyage en famille
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Saqui
Séjour de 7 nuits en février 2024
Réponse de Stella Norman le 15 févr. 2024
Thank you for the fantastic review. We are thrilled that we made such a wonderful impression. Our team will be glad to know that their efforts were key in making your stay with us so enjoyable. We look forward to having you as our guest again.
10/10 Excellent
Mandy
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mandy
Séjour de 2 nuits en février 2024
Réponse de Stella Norman le 15 févr. 2024
Thank you for the excellent rating!We're so glad that you've enjoyed your stay at Comfort Inn & Suites - Newark, DE so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction.
8/10 Bien
Moise
Voyage en famille avec de jeunes enfants
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Moise
Séjour de 1 nuit en février 2024
Réponse de Stella Norman le 15 févr. 2024
Thank you for this outstanding review and for selecting Comfort Inn & Suites Newark for your recent accommodation. It is always wonderful to know how much our guests enjoy our efforts. We are so fortunate to have such thoughtful and competent team members. I have shared your kind words with our entire team. Thank you for considering us as your home away from home and highlighting our dedicated staff in your review. It was a pleasure hosting you, and we do hope to see you again soon.
8/10 Bien
John
12 févr. 2024
John
Séjour de 4 nuits en février 2024
Réponse de Stella Norman le 25 mars 2024
Thank you so much for the great review. We are very glad you enjoyed your stay. We truly appreciate you and look forward to seeing you again.
10/10 Excellent
Beatrice
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Beatrice
Séjour de 1 nuit en février 2024
Réponse de Stella Norman le 15 févr. 2024
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!