Hall

Avis sur The Founders Inn and Spa, Tapestry Collection by Hilton

4 out of 5
The Founders Inn and Spa, Tapestry Collection by Hilton
5641 Indian River Rd, Virginia Beach, VA

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 496 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 257 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 130 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 71 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 51 avis sur 1005." "

8,4/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté et personnel et service
interesting and different. Great environment, gardens, beautiful buildings (from the outside). Strange and totally outdated rooms. Weird atmosphere at night: all the buildings are separated, you have to go outside and there is NO LIGHT. Freaky.
Séjour de 2 nuits en août 2019
Réponse de Shannon P. le 6 août 2019
Good Day Anonymous, Thank you for the review. We appreciate your comments and concerns. Over the next year, we will be renovating and adding additional services. We hope you can return to experience the changes. Regards,

10/10 Excellent

Angela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful, large property right on the Regent University campus!
Séjour de 3 nuits en mars 2024
Réponse de Yvonne le 24 mars 2024
Hello, Ms. Angela,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback means a lot, thank you.We are looking forward to seeing you for future visits.Have a wonderful weekend.Thank you,Sincerely,Reservations Dept.

10/10 Excellent

Anthony

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this property!
Séjour de 1 nuit en mars 2024
Réponse de Yvonne le 21 mars 2024
Hello, Anthony,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback means a lot, thank you.We look to seeing you in the future.Have a wonderful day.Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

Carolyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful place, adjacent to Regent University, where we were visiting our grandson. Comfortable room, beautiful garden and walking paths. Our only complaint is the restaurant had a limited menu on Saturday, but it wasn’t posted as such. We were seated before being told. We had heard great things about the food there, and were disappointed we didn’t get to try it.
Séjour de 2 nuits en mars 2024
Réponse de Yvonne le 19 mars 2024
Good afternoon, Ms. Carolyn,Thank you for staying with us.Thank you for letting us know about your visit.Your feedback is important, so that we can address the issue.We are looking forward to welcoming you again in the future.Have a wonderful day.Very Best Regards,Reservations Dept.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I came from DC for my 31st birthday and enjoyed the nice staff and amenities of the property (The spa was incredible).
Séjour de 4 nuits en mars 2024
Réponse de Yvonne le 19 mars 2024
Good afternoon, William,Thank you for staying with us.Thank you, so much, for your feedback. We are looking forward to welcoming you in the future. Have a wonderful day!Sincerely,Reservations Dept.

10/10 Excellent

robert

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Great layout
Séjour de 1 nuit en mars 2024
Réponse de Yvonne le 17 mars 2024
Good morning, Robert,Thank you for staying with us.Your feedback means a lot, thank you.We look forward to seeing you for future visits.Have a wonderful weekend.Sincerely,Reservations Dept.

8/10 Bien

Tammy, Fredericksburg

Séjour de 1 nuit en mars 2024
Réponse de Yvonne le 24 mars 2024
Hello, Tammy,Thank you for staying with us.Thank you for taking the time to let us know about your experience.We appreciate your feedback, thank you.We are looking forward to seeing you again.Have a wonderful weekend.Sincerely,Reservations Dept.

8/10 Bien

Emily

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Yvonne le 28 févr. 2024
Hello, Emily,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback is important. We are looking forward to seeing you in the future.Sincerely,Reservations Dept.

8/10 Bien

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My overall is only 4 stars, because their site listed they have EV car charging stations. They only had Tesla and I wasn't able to charge my car. They should be more specific in those details when posting.
Séjour de 1 nuit en février 2024
Réponse de Yvonne le 27 févr. 2024
Good Morning, Thomas,Thank you for staying with us.Thank you for taking the time to let us know about your visit. Your feedback is very important, this enables us to address the issues. We are excited to see you in the future.Have a great day!Thank you,Sincerely,Reservations Dept.

8/10 Bien

Carlton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I thought the property was very nice.
Séjour de 1 nuit en février 2024
Réponse de Yvonne le 13 févr. 2024
Good afternoon, Mr. Carlton,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback is important. We are looking forward to seeing you in the future.Thank you,Have a wonderful day!Sincerely,Reservations Dept.

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Yvonne le 2 janv. 2024
Good Afternoon, Timothy,Thank you for staying with us at The Founders Inn and Spa.Thank you for taking the time to let us know about your visit!We appreciate your feedback, thank you!We are excited to see you in the future.Very Best Regards,Reservations Dept.

8/10 Bien

Beth

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is absolutely beautiful!!! I can't say that enough. Since learned during holidays some perks are closed when staff is short. Example; spa, bar....looking forward to those items. However, absolutely beatiful property and will go back!
Séjour de 5 nuits en décembre 2023
Réponse de Yvonne le 31 déc. 2023
Good Evening, Beth,Thank you for staying with us at the Founders Inn and Spa.Thank you for taking the time to let us know that you enjoyed your visit.Your feedback means a lot, thank you.We are excited to see you in the future. Very Best Regards,Reservations Dept.

10/10 Excellent

Joan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Yvonne le 29 déc. 2023
Good Morning, Joan,Thank you for staying with us at The Founders Inn and Spa.Thank you for taking the time to let us know about your visit.Your feedback means a lot to us, thank you.We are excited to see you for future visits.Very Best Regards,Sincerely,Reservation Dept.

10/10 Excellent

Everhard

Séjour de 1 nuit en décembre 2023
Réponse de Yvonne le 28 déc. 2023
Good Afternoon, Mr. Everhard,Thank you for staying with us at The Founders Inn and Spa.Thank you for taking the time to let us know that you enjoyed your visit.Your feedback is very much appreciated, thank you.We are looking forward to seeing you in the future. Very Best Regards,Reservations Dept.

10/10 Excellent

Trenton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Love this hotel
Love this hotel. The staff is very professional and offers great service. The hotel goes above and beyond to decorate, you could spend a good amount of time just walking the lobby and outdoor grounds and enjoying the look and feel of a classy hotel.
Séjour de 1 nuit en décembre 2023
Réponse de Yvonne le 14 déc. 2023
Good Morning, Trenton,We thank you for staying with us at The Founders Inn and Spa.We appreciate you taking the time to let us know about your visit.Your feedback means a lot, thank you.We are excited to see you for future visits.Very Best Regards,Have a wonderful day.Reservations Dept.

10/10 Excellent

Wallace, Suffolk

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Yvonne le 13 déc. 2023
Good Afternoon, Mr. Wallace,Thank you for staying with us at The Founders Inn and Spa.We thank you for taking the time to tell us about your visit.Your feedback means a lot to us, thank you.We look forward to seeing you again in the future.Very Best Regards,Have a wonderful day!Reservations Dept.

8/10 Bien

Debby

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
classy
Séjour de 1 nuit en décembre 2023
Réponse de Yvonne le 9 déc. 2023
Good Morning, Ms. Debbie,We thank you for staying with us at The Founders Inn and Spa in Virginia Beach.We thank you for taking the time to let us know about your visit.Your feedback is very important, thank you.We look forward to seeing you in the future.Very Best Regards,Reservations Dept.

8/10 Bien

Helen

Séjour de 2 nuits en décembre 2023
Réponse de Yvonne le 28 déc. 2023
Hello Helen,Thank you for staying with us at The Founders Inn and Spa.Thank you for taking the time to let us know about your visit.Your feedback is very much appreciated.We are excited to see you again in the future.Very Best Regards,Reservations Dept.

8/10 Bien

Craig

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property - only criticism is lukewarm water in the shower this morning.
Séjour de 1 nuit en novembre 2023
Réponse de Yvonne le 28 nov. 2023
Good Afternoon, Craig,We thank you for staying with us at The Founders Inn and Spa.We thank you for taking the time to tell us about your visit.Your feedback is important to us, so that we can address the issue.We look forward to welcoming you for future visits.Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing
Comfortable and beautiful!
Séjour de 1 nuit en novembre 2023
Réponse de Yvonne le 21 nov. 2023
Hello, Good Morning to you,We, at The Founders Inn and Spa, thank you for staying with us.Thank you for taking the time to tell us about your visit.Your feedback means a lot to us, thank you.We are excited to see you again for future visits.Very Best Regards,Reservations Dept.

10/10 Excellent

Randall

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Yvonne le 18 nov. 2023
Good Afternoon, Randall,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your review means a lot, thank you.We are excited to see you in the future.Have a wonderful day. Reservations Dept.

10/10 Excellent

Douglas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Yvonne le 15 nov. 2023
Good Afternoon, Douglas,Thank you for staying with us at the Founders Inn and Spa.Thank you for taking the time to tell us about your experience.Your feedback is very much appreciated, thank you.We are looking forward to seeing you again for future visits.Have a wonderful day.Very Best Regards,Reservations Dept.

10/10 Excellent

MaryAnne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Yvonne le 7 nov. 2023
Good Ms. MaryAnne,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback is important to us.We are looking forward to seeing you in the future. Have a wonderful day!Sincerely,Reservations Dept.

10/10 Excellent

Ryan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Hotel. Some of the best scenery I have seen at at a hotel.
Séjour de 1 nuit en octobre 2023
Réponse de Yvonne le 2 nov. 2023
Good Morning, Ryan,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback means a lot, thank you.We are excited to see you in the future.Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very nice and clean . Staff was very polite and pleasant
Séjour de 2 nuits en août 2023
Réponse de Yvonne le 1 nov. 2023
Good Afternoon Edward,Thank you for staying with us.Thank you for taking the time to let us know about your visit.We appreciate your feedback, thank you.We are looking forward to your future visits.Very Best Regards,Sincerely,Reservations Dept.

6/10 Satisfaisant

Clifton

Voyage d’affaires
Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Yvonne le 31 oct. 2023
Dear Clifton,We thank you for staying with us.Thank you for taking the time to give us your feedback.We would like each of our guests to have a great experience.We hope that you will try us again.sincerely,Reservations Dept.

6/10 Satisfaisant

Clifton

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hilton??
This is listed as an elegant retreat. The grounds ar wonderful. The breakfast buffet is superb regarding staff and quality of the food. However, the 2 different ladies at the front desk were totally uninterested in greeting or even attempt to speak to guests. The room was definitely not clean- rug with deep large stains, several walls with stains and the wash room not tidy- the shower was a mere dribble and the ceiling dripped from the room above. These things were not what the Hilton brand stands for.
Séjour de 2 nuits en octobre 2023
Réponse de Yvonne le 31 oct. 2023
Good Morning Clifton,We thank you for choosing to stay with us.Thank you for taking the time to let us know about your visit. We are working hard to correct the issues you experienced. Thanks for letting us know.Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

Suzan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the fact that the hotel is on the University grounds making it very easy and convenient. The lighted garden and fountain in pond was very beautiful and unique. I was very happy with my room with one queen sized bed, but even though it appeared very clean, there was a urine odor in the shower area and I’m thinking since this is a pet friendly hotel, maybe a guest kept their dog on the shower(?). Other than this, I was very happy with the hotel and stay
Séjour de 2 nuits en octobre 2023
Réponse de Yvonne le 31 oct. 2023
Good Morning Suzan,We thank you for choosing to stay with us.Thank you for taking the time to tell us about your visit.We are looking forward to seeing your again for future visits.Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

Carolina

Séjour de 3 nuits en octobre 2023
Réponse de Yvonne le 15 nov. 2023
Hello, Carolina,Thank you for staying with us.Thank you for taking the time to tell us about your experience.We are looking forward to seeing you for future visits.Very Best Regards,Sincerely,Reservations Dept.

4/10 Médiocre

Michael

Voyage en famille avec de jeunes enfants, Voyage en famille
Waited 4 hours for sheets, blankets and playpen to be delivered to our room I made 2 phone calls… nothing delivered I finally had to go down to the front desk
Séjour de 1 nuit en octobre 2023
Réponse de Yvonne le 31 oct. 2023
Good Morning Michael,Thank you for staying with us.Thank you for letting us know about your visit.We take your comments very seriously.We are sorry, and we are addressing these issues.We hope that you will visit us again.Thank you,Sincerely,Reservations Dept.

8/10 Bien

C

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pool was closed for all but one day of our trip.
Séjour de 2 nuits en août 2023
Réponse de Yvonne le 7 oct. 2023
Good Morning, C.,We thank you for choosing to stay with us at The Founders Inn and Spa.Thank you for your feedback.It is our goal that our guests have an amazing experience. We look forward to seeing you in the future. Very Best Regards,Reservations Dept.,

8/10 Bien

Tammy Lyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the old look to the property but yet modern and renovated. The spa was wonderful, a fantastic experience. Rooms were cozy and quiet. We very much enjoyed our stay. Oh and the dog park was extremely large, 2 of them to accommodate a lot of furbabies.
Séjour de 4 nuits en août 2023
Réponse de Yvonne le 26 sept. 2023
Hello, Ms. Tammy Lyn,Thank you for staying with us.Thank you for taking the time to let us know about your visit. We appreciate your feedback.We are looking forward to seeing you again in the future.Have a great day!Sincerely,Reservations Dept.

2/10 Horrible

Randall

Les points faibles : Propreté
The room is dirty (there are crumbs all over the floor, there’s not even Kleenex in the bathroom) and the room reeks of marijuana as if someone has been vaping in here. Staff said the didn’t think they could yet maid service up tonight, and said we could go back and forth between reception and our room if we needed to change rooms (aware of the fact there’s a tropical storm outside & we we’re staying in the furthest building).
Séjour de 1 nuit en septembre 2023
Réponse de Yvonne le 23 sept. 2023
Hello, Mr. Randall,Thank you for choosing to stay with us.We are sorry for your experience.Our goal is that each of our guests will have an outstanding visit. Thank you for letting us know, we will address your concerns.We hope that you will stay with us again.Sincerely,Reservations Dept.

8/10 Bien

Clifton

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Peace
Séjour de 1 nuit en septembre 2023
Réponse de Yvonne le 19 sept. 2023
Good Afternoon Mr. Clifton,Thank you for staying with us.Thank you for letting us know about your visit,so that we can address your concerns.We are looking forward to seeing you in the future.Sincerely,Reservations Dept.

8/10 Bien

Olga

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is fine for the money. Clean and reasonable price. Refrigerator was broken and it was inconvenient.
Séjour de 1 nuit en septembre 2023
Réponse de Yvonne le 19 sept. 2023
Hello, Ms. Olga,Thank you for staying with us.Thank you for letting us know about your visit,so that we can address your concerns.We are sorry you did not get another refrigerator.We are looking forward to seeing you again in the future.Thank you,Sincerely,Reservations Dept.

8/10 Bien

kathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Most everyone was very nice and helpful except the person that checked me in
Séjour de 1 nuit en septembre 2023
Réponse de Yvonne le 19 sept. 2023
Hello, Kathy,Thank you for staying with us.We appreciate your feedback,so that we can address your concerns.We are excited to see you in the future.Thank you,Have a great evening.Sincerely,Reservations Dept.

10/10 Excellent

Keith

Séjour de 1 nuit en septembre 2023
Réponse de Yvonne le 7 oct. 2023
Good Morning Keith,Thank you for staying with us at The Founders Inn and Spa.Thank you for taking the time to tell us about your visit.Your feedback means a lot to us, thank you.We are excited to welcome you in the future.Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Yvonne le 19 sept. 2023
Hello John,Thank you for staying with us,at The Founders Inn and Spa.We appreciate you taking the timeto tell us about your visit.We are excited to see you in the future.Have a wonderful evening!Sincerely,Reservations Dept.

8/10 Bien

MARIA

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Our room had no hooks to hang wet towels or other items. We ended up using the doorknobs as hooks. Aww otherwise, it is a very clean and comfortable place to stay.
Séjour de 5 nuits en août 2023
Réponse de Yvonne le 30 août 2023
Hello Maria,Thank you for staying with us.We take your comments very seriously, as our goal is that each of our guests will have an outstanding experience. We are sorry, we will work to fix this issue, thanks for letting us know.We hope you will visit us in the future.Sincerely,Reservations Dept.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Yvonne le 22 août 2023
Good Morning, William,Thank you for staying with us.Thank you for taking the time to tell us about your visit. Your feedback means a lot. We are excited to welcome you in the future. Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

Lawrence

Séjour de 2 nuits en août 2023
Réponse de Yvonne le 22 août 2023
Good Morning, Lawrence,We thank you for choosing to stay with us at The Founders Inn and Spa, and thank you for taking the time to let us know about your visit. Our goal is that our guests will have an outstanding experience. Thanks, again, we look forward to seeing you in the future.Sincerely,Reservations Dept.

8/10 Bien

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent front desk staff, room was comfortable and the extra sink outside the bathroom made sharing the room between 4 people more convenient. Breakfast buffet was delicious! Staff was super friendly all around.
Séjour de 1 nuit en août 2023
Réponse de Yvonne le 22 août 2023
Good Morning, Christine,Thank you for staying with us. Thank you for taking the time to tell us about your visit. We appreciate your feedback. We are excited to welcome you in the future. Sincerely, Reservations Dept.

10/10 Excellent

Tracey

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never stay at a hotel when you can stay at the Inn
Everything about this property is amazing! It is beautiful inside and out! The staff was extremely nice and pleasant. The pool was nice for both the kids and adults. Kid-friendly. Awesome fitness center. My only suggestion is for the temperature to be at a lower temperature. Located near so many stores. You wouldn't need to drive. Located 18 miles from the oceanfront. One morning I biked to the beach and back to the Inn. It was a safe route to bike. Our next trip to the beach we will be staying here again!
Séjour de 3 nuits en août 2023
Réponse de Yvonne le 22 août 2023
Good Morning, Tracey,Thank you for staying with us.We appreciate your feedback!Our goal is for our guests to have an outstanding experience. We are excited to welcome you for future visits. Thank you.Sincerely, Reservations Dept.

6/10 Satisfaisant

Steven

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The Hotel Outer property is beautiful. The pool is nice .. has a slide kids love. The interior of the Hotel is old. The rooms are small , the sofa chairs are old and Make you wonder if they have ever been stream cleaned. We had a switch of rooms , the first had not been vacuumed or the floors / cleaned / mopped. The mirrors had finger prints .. the second room was clean. The sheets are very , very itchy and the bed was hard . No bed bugs though and front desk staff was delightful. I would not personally stay here again though .
Séjour de 2 nuits en août 2023
Réponse de Yvonne le 15 août 2023
Good Morning Steven,Thank you for staying with us.Thank you for taking the time to tell us about your visit.This lets us know how we are doing, and to address your concerns.It is our goal to do our best for our guests to have an amazing experience.We appreciate your feedback!Sincerely,Reservations Dept.

10/10 Excellent

Greg

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Yvonne le 15 août 2023
Good Morning Greg,We thank you for choosing to stay with us at The Founders Inn and Spa and thank you for taking the time to let us know about your stay. We appreciate your feedback!We are excited to welcome you for future visits. Thank you,Sincerely, Reservations Dept.

4/10 Médiocre

Blake

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The courtyard is nice but the rooms and grounds need some work
Séjour de 1 nuit en août 2023
Réponse de SP le 11 août 2023
Good morning, Blake. thank you for your review. We appreciate your comments and will advise our executive managers.

8/10 Bien

André

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ideal für einen Kurzurlaub in Virginia Beach und Umgebung
Séjour de 4 nuits en juillet 2023
Réponse de Reservations Dept. le 11 août 2023
Good Afternoon Mr. Andre,Thank you for staying with us.We appreciate your feedback.We hope that you will visit us again in the future.Very Best Regards, Sincerely,Reservations Dept.

8/10 Bien

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was very pretty and I loved that they had a dog park. It could have used a mow, but good overall!
Séjour de 2 nuits en juillet 2023
Réponse de Reservations Dept. le 11 août 2023
Good Afternoon, Elizabeth,Thank you for taking the time to tell us about your visit.This lets us know how we are doing, so that we can address your concerns.It is our goal to do our best for our guests to have an amazing experience.We hope that you will stay with us again.Thank you,Sincerely,Reservations Dept.

2/10 Horrible

Wilber Yesika

Séjour de 2 nuits en juillet 2023
Réponse de Yvonne le 22 août 2023
Good Morning, Yesika,Thank you for staying with us.We're sorry you were unhappy.It is our goal that each of our guests have an outstanding experience. We appreciate your feedback!Sincerely,Reservations Dept.

10/10 Excellent

Brian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nothing
Séjour de 2 nuits en juillet 2023
Réponse de Yvonne le 25 juil. 2023
Good Morning Brian,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback means a lot.We are looking forward to your future visits.Have a wonderful day!Sincerely,Reservations Dept.