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Avis sur The Jewel Hotel, New York

4 out of 5
The Jewel Hotel, New York
11 West 51st Street, New York, NY

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 1471 avis sur 2005." "
Note des voyageurs de 8 (Bien), d’après 350 avis sur 2005." "
Note des voyageurs de 6 (Satisfaisant), d’après 98 avis sur 2005." "
Note des voyageurs de 4 (Médiocre), d’après 44 avis sur 2005." "
Note des voyageurs de 2 (Horrible), d’après 42 avis sur 2005." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bien !
Séjour de 2 nuits en avril 2024
Réponse de Elizabeth Blaise le 11 avr. 2024
Dear Robert,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.

10/10 Excellent

Alexandrina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J’ai aimé que tous les emplacements populaires étaient à proximité! Le personnel était très gentil et la femme de ménage a été très efficace.
Séjour de 3 nuits en mars 2024
Réponse de Elizabeth Blaise le 11 avr. 2024
Dear Alexandrina,It's our priority to create a welcoming and hospitable environment, and we're delighted that our staff's friendliness and attentiveness stood out during your visit. Your acknowledgment of their efforts is truly appreciated and will be shared with the entire team as motivation to continue delivering exceptional service.

2/10 Horrible

Michel

Séjour de 4 nuits en mars 2024
Réponse de Elizabeth Blaise le 11 avr. 2024
Dear Michel,We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

8/10 Bien

dolores

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Elizabeth Blaise le 18 mars 2024
Dear Dolores,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positi

8/10 Bien

Martin

Séjour de 1 nuit en mars 2024
Réponse de Elizabeth Blaise le 28 mars 2024
Dear Martin,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations

10/10 Excellent

Ali, DENDERLEEUW

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel accueillant, agréable et serviable 👍 Hôtel bien situé, près de toutes facilités. Chambre propre et spacieuse, je recommande cet hôtel et j’y retournerai la prochaine fois. ⭐️⭐️⭐️⭐️⭐️
Séjour de 3 nuits en février 2024
Réponse de Front Desk at The Jewel Hotel le 24 févr. 2024
Thank you for staying with us, it was a pleasure having you!

8/10 Bien

dolores

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de Elizabeth Blaise le 12 janv. 2024
Dear Dolores,Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated, and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.

8/10 Bien

Catherine Maryse

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dans son ensemble tout était parfait.
Séjour de 7 nuits en décembre 2023
Réponse de Elizabeth Blaise le 9 janv. 2024
Dear Catherine Maryse,Thank you, the kind review of your stay, with us.We look forward to seeing you again

8/10 Bien

Rodrigo

Séjour de 1 nuit en novembre 2023
Réponse de Elizabeth Blaise le 20 déc. 2023
Dear Rodrigo,Thank you for taking the time to share your experience The Jewel facing the Rockefeller it's fantastic you took advantage of our convenient location in the heart of the city. We truly value your feedback regarding our offered amenities and facilities.

10/10 Excellent

VICTOR JEAN

Séjour de 7 nuits en novembre 2023
Réponse de Elizabeth Blaise le 16 déc. 2023
Dear Victor Jean,Thank you for your feedback of your stay and we look forward to welcoming you once again.

8/10 Bien

Olivier

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Service impeccable, localisation A1 !!
Séjour de 4 nuits en août 2023
Réponse de Hotel Manager le 28 août 2023
Thank you and see you next time

8/10 Bien

Brigitte

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en août 2023
Réponse de Elizabeth Blaise le 9 août 2023
Dear Brigitte,Thank you for your feedback regarding your recent stay with us.We look forward to welcoming you once again.

8/10 Bien

Amélie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en mai 2023
Réponse de Elizabeth Blaise le 12 mai 2023
Dear Amelie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. I will be sure to share your kind words with the team! It was our pleasure to have you stay with us, we look forward to welcoming you back again very soon. Wishing you all the best!

8/10 Bien

OLIVIER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2023
Réponse de Elizabeth Blaise le 6 mai 2023
Dear Olivier,Thank you for taking the time out of your busy day to leave us feedback on your stay.We look forward to welcoming you once again.

10/10 Excellent

Julie

Séjour de 3 nuits en avril 2023
Réponse de Elizabeth Blaise le 28 avr. 2023
Dear Julie,Thank you for your review of your recent of the jewel hotel.We look forward to welcoming you once again.

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2023
Réponse de Elizabeth Blaise le 30 mars 2023
Dear Julie,Thank you so very much for your wonderful feedback on your recent stay at The Jewel Hotel. We were so happy to read you enjoyed our hotel and the features and many services we provide.We look forward to welcoming you back to the hotel very soon!

10/10 Excellent

Julien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2023
Réponse de Elizabeth Blaise le 11 févr. 2023
Dear Julien,Thank you so much for sharing feedback about your experience.

4/10 Médiocre

Thomas

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Les plus : Emplacement top Les soucis rencontrés Chambre 406: la climatisation a un souci, nous avons eu toute la nuit un bruit de clappement d’eau environ toutes les 10 secondes impossible de dormir. Changement de chambre direction la 611, on me garantie que tout a était vérifié et la qu’est ce que je découvre des chaussettes sales d’une ancienne guest Je trouve cela plus que moyens pour un hôtel de ce standing,
Séjour de 2 nuits en juillet 2022
Réponse de Elizabeth le 3 août 2022
Dear Thomas Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. We will grateful if you give us another chance.

4/10 Médiocre

Jennifer

Voyage en groupe
Les points forts : Propreté
Les points faibles : Équipements
Petit. TRÈS PETITE CHAMBRE. Pas de petit frigo. Aucun endroit pour manger ni de petit bar. Très minimaliste pour le GROS prix payé. Très déçue
Séjour de 1 nuit en juin 2022
Réponse de Elizabeth le 7 juil. 2022
Dear Jennifer, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for not meeting expectation, we do have refrigerator upon request, .Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

8/10 Bien

Mélissa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parfaite localisation
Séjour de 1 nuit en mai 2022
Réponse de Elizabeth le 9 juin 2022
Dear Melissa. Thank you for the kind review of our property we look forward to welcoming you once again. Best

8/10 Bien

Janet

Séjour de 5 nuits en mai 2022
Réponse de Elizabeth le 25 mai 2022
Dear Janet, Thank you for your kind review of our property we appreciated you taking the time to score your experience with us. We look forward to welcoming you back once again.

10/10 Excellent

Agnes

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Emplacement au top! Seul bémol la kitchenette ( pas de couverts ni d’assiettes- meme si ceux ci sont disponibles sur demande). Literie très confortable.
Séjour de 5 nuits en avril 2022
Réponse de Elizabeth le 3 mai 2022
Dear Agnes, Thank you for your sharing your feedback at The Jewel Hotel, There is nothing more important to us than to make our guest’s experience most pleasurable and welcoming during their travels. We'd love to have you back again soon to share an even more positive experience with you.

10/10 Excellent

Vincent

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Emplacement numéro 1
Le point fort de cet hôtel réside indéniablement en son emplacement central Manhattan Pour mesdames juste à côté du Victoria Secret de la 5eme avenue La taille des chambres pour celles qui ont un petit coin cuisine est également une bonne surprise Les points négatifs : - pas de restaurant / petit déjeuner - Menage de la chambre non fait chaque jour pour cause de Covid…qui est un excuse idéale afin de réduire les coûts de fonctionnement
Séjour de 4 nuits en décembre 2021
Réponse de Elizabeth le 11 janv. 2022
Dear Vincent . We are delighted to know you enjoyed your stay with us and made the most out our centrally located hotel. yes due to the increase of positive cases and to be mindful of covid we are not cleaning the room on a daily service however if the guest need anything we promptly deliver to the room. we hope this situation comes to a end in the near future and we look forward to welcoming you again and we are back a full service.

8/10 Bien

Claire

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
chambre trés bruyante au 6 ème étage j'entandais le bruit des moteurs des climatiseurs
Séjour de 2 nuits en décembre 2021
Réponse de Elizabeth le 24 janv. 2022
Dear Claire. thank you for taking the time to leave us a feedback. we really appreciated it helps us grow and improve our services the issue with the AC has been address by our maintenance manager. we will look forward to welcoming you again.

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Elizabeth Blaise le 18 avr. 2024
Dear Catherine,It's our priority to create a welcoming and hospitable environment, and we're delighted that our staff's friendliness and attentiveness stood out during your visit. Your acknowledgment of their efforts is truly appreciated and will be shared with the entire team as motivation to continue delivering exceptional service.

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our second stay at The Jewell. It is our favorite hotel in New York. It is somewhat of a boutique hotel conveniently located. The accommodations are great, the staff warm and welcoming, the price of rooms feel like a real bargain in NYC for what you get. It does not have a restaurant or bar so all food and drink needs must be sought elsewhere, but its NYC. You don't go there to eat hotel food. Five stars!
Séjour de 4 nuits en avril 2024
Réponse de Elizabeth Blaise le 18 avr. 2024
Dear James,It's our priority to create a welcoming and hospitable environment, and we're delighted that our staff's friendliness and attentiveness stood out during your visit. Your acknowledgement of their efforts is truly appreciated and will be shared with the entire team as motivation to continue delivering exceptional service.

10/10 Excellent

Erika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was wonderful! A birthday I will never forget. The terrace, the cookies- everything was perfect !
Séjour de 1 nuit en avril 2024
Réponse de Elizabeth Blaise le 15 avr. 2024
Dear Erika,Our team works tirelessly to provide warm and attentive service, and your kind words about the staff's friendliness and willingness to assist mean a lot to us. It's heartening to know that you found the accommodations well-appointed. We strive to create a comfortable and inviting atmosphere, and we are thrilled to learn that we succeeded in doing so during your stay.

10/10 Excellent

Juan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was wonderful, including the staff working there too.
Séjour de 4 nuits en avril 2024
Réponse de Elizabeth Blaise le 15 avr. 2024
Dear Juan,Our team works tirelessly to provide warm and attentive service, and your kind words about the staff's friendliness and willingness to assist mean a lot to us. It's heartening to know that you found the accommodations well-appointed. We strive to create a comfortable and inviting atmosphere, and we are thrilled to learn that we succeeded in doing so during your stay.

10/10 Excellent

Mayu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Elizabeth Blaise le 16 avr. 2024
Dear Mayu,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excellent

Melanie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is great, especially Erick!
Séjour de 2 nuits en avril 2024
Réponse de Elizabeth Blaise le 13 avr. 2024
Dear Melanie,Thank you for your kind review of your stay with us. Erick is an amazing part of our team, and we are extremely proud of his growth on the Jewel Hotel

8/10 Bien

Todd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Elizabeth Blaise le 15 avr. 2024
Dear Todd,Our team works tirelessly to provide warm and attentive service, and your kind words about the staff's friendliness and willingness to assist mean a lot to us. It's heartening to know that you found the accommodations well-appointed. We strive to create a comfortable and inviting atmosphere, and we are thrilled to learn that we succeeded in doing so during your stay.

10/10 Excellent

Irma

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best hotel in manhattan.I love all in this hotel.
Séjour de 6 nuits en décembre 2023
Réponse de Elizabeth Blaise le 13 avr. 2024
Dear Irma,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excellent

Irma

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My favorite hotel when traveling to NYC. I have been in this hotel several times and always I have the best experience.
Séjour de 8 nuits en février 2024
Réponse de Elizabeth Blaise le 13 avr. 2024
Dear Irma,Thank you for choosing the Jewel Hotel and for your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.

8/10 Bien

Elizabeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The proximity of this hotel is central and excellent. Central Park, Grand Central Station and Broadway all approximately 10 min away, right next to the Rockefeller, Radio City, 5th Avenue and St Patrick’s Cathedral. The hotel was very clean, well kept and perfect as a base for exploring New York.
Séjour de 2 nuits en mars 2024
Réponse de Elizabeth Blaise le 13 avr. 2024
Dear Elizabeth,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bien

Sophia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed was a little too soft. It was good to be able to open the window. Kitchenette was clean and convenient. Small rooms but workable.
Séjour de 5 nuits en février 2024
Réponse de Elizabeth Blaise le 13 avr. 2024
Dear Sophia,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bien

Keith

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel amenities are limited and the rooms are not large. But they are comfortable and clean. If you just want a room and are happy to dine outside the hotel, this is a good option.
Séjour de 1 nuit en avril 2024
Réponse de Elizabeth Blaise le 11 avr. 2024
Dear Keith,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.

10/10 Excellent

Jamie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved how easy check in and out was with the front desk. They are very personable and always with a smile. Comfort and felt safe. Loved the purified water bottle refilling station and laundry!
Séjour de 3 nuits en avril 2024
Réponse de Elizabeth Blaise le 11 avr. 2024
Dear Jamie,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.

6/10 Satisfaisant

Vic

Voyage d’affaires
Les points forts : Propreté
this hotel based on a European model, with no daily housekeeping, no true shower, no refrigerator in the room, no restaurant, etc. Better suited for a young person travelling with a backpack than a senior citizen who has grown accustomed to certain creature comforts.
Séjour de 4 nuits en avril 2024
Réponse de Elizabeth Blaise le 11 avr. 2024
Dear Vic,we always try to make it up with genuine care and excellent customer service. We hope you will find a hotel that will fit your travel needs, and if you decide to give us another chance we will be happy to host you!

10/10 Excellent

Rajender

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient
Séjour de 3 nuits en mars 2024
Réponse de Elizabeth Blaise le 11 avr. 2024
Dear Rajender,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.

10/10 Excellent

Randell

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very helpful staff at front desk. Made check in easy.
Séjour de 4 nuits en mars 2024
Réponse de Elizabeth Blaise le 11 avr. 2024
Dear Randell,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.

10/10 Excellent

Priscila

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Please book this hotel! Amazing location, great room, friendly staff.
Séjour de 4 nuits en mars 2024
Réponse de Elizabeth Blaise le 11 avr. 2024
Dear Pricila,It's our priority to create a welcoming and hospitable environment, and we're delighted that our staff's friendliness and attentiveness stood out during your visit. Your acknowledgment of their efforts is truly appreciated and will be shared with the entire team as motivation to continue delivering exceptional service.

10/10 Excellent

Melissa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is a peaceful oasis in the busy city. We will definitely return.
Séjour de 5 nuits en mars 2024
Réponse de Elizabeth Blaise le 11 avr. 2024
Dear Melissa,It's our priority to create a welcoming and hospitable environment, and we're delighted that our staff's friendliness and attentiveness stood out during your visit. Your acknowledgment of their efforts is truly appreciated and will be shared with the entire team as motivation to continue delivering exceptional service.

8/10 Bien

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to everything!
Séjour de 4 nuits en mars 2024
Réponse de Elizabeth Blaise le 11 avr. 2024
Dear Elizabeth,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excellent

Danny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love it
Séjour de 3 nuits en mars 2024
Réponse de Elizabeth Blaise le 11 avr. 2024
Dear Danny,It's our priority to create a welcoming and hospitable environment, and we're delighted that our staff's friendliness and attentiveness stood out during your visit. Your acknowledgment of their efforts is truly appreciated and will be shared with the entire team as motivation to continue delivering exceptional service.

10/10 Excellent

Evelisse

Voyage en famille
Wonderful
Séjour de 3 nuits en mars 2024
Réponse de Elizabeth Blaise le 2 avr. 2024
Dear Evelisse,Thank you for the kind review of your stay with us. we are pleased to know that you enjoyed your stay.

10/10 Excellent

kennie

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice team & location
Séjour de 3 nuits en mars 2024
Réponse de Elizabeth Blaise le 2 avr. 2024
Dear Kennie,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.

10/10 Excellent

Tara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. The staff are friendly and helpful and I loved the free coffee in the lounge area!
Séjour de 5 nuits en mars 2024
Réponse de Elizabeth Blaise le 2 avr. 2024
Dear Tara,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.

10/10 Excellent

Sharlene

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good location
Séjour de 4 nuits en janvier 2024
Réponse de Elizabeth Blaise le 2 avr. 2024
Dear Shalene,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.

10/10 Excellent

Cathryn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, most comfortable bed I’ve ever slept in. Loved the “living room” with coffee and the fillable water bottles on each floor.
Séjour de 2 nuits en mars 2024
Réponse de Elizabeth Blaise le 2 avr. 2024
Dear Cathryn,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.

10/10 Excellent

Marion, Cincinnati

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is truly a jewel. All the employees are super nice and helpful. The room was quiet and clean. We took our dog and they were super nice about him too. The location is amazing. We will stay there next time!
Séjour de 2 nuits en mars 2024
Réponse de Elizabeth Blaise le 2 avr. 2024
Dear Marion,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.