Hall
Vérifier la disponibilité

Avis sur Hotel St. Pierre®, a French Quarter Inns® Hotel

3 out of 5
Hotel St. Pierre®, a French Quarter Inns® Hotel
911 Burgundy St, New Orleans, LA

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 462 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 240 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 145 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 87 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 69 avis sur 1003." "

7,6/10

Propreté

8,8/10

Personnel et service

7,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Jennifer, Bertrand

Voyage en couple
Les points forts : Personnel et service
Dans l’ensemble c'était bien mais ce n’est pas l’endroit le plus propre. Il faisait très froid le weekend qu’on a passé en Nouvelles Orléans. Nous n’avions pas d’eau chaude, et l’air froid entrait par toutes les fentes autour de la porte. La tête du lit et le ventilateur avaient une bonne couche de poussière. Le personnel était courtois et attentif. Cependant c’était bien situé, parfait pour visiter le quartier à pied.
Séjour de 3 nuits en janvier 2024
Réponse de Customer Service le 22 janv. 2024
Jennifer, c'est certainement encourageant de savoir que vous avez trouvé l'Hôtel Saint-Pierre bien situé pour votre visite. Nous honorons l’attitude courtoise et attentive des membres de notre équipe. Nous sommes cependant désolés d'apprendre que certains aspects de votre séjour n'ont pas été à la hauteur de nos attentes. Il est regrettable que vous ayez rencontré des problèmes de chauffage et un niveau de propreté loin d'être idéal. Ces problèmes ont été communiqués à notre équipe afin de les résoudre et de les prévenir pour les futurs clients. Nous espérons que vous avez néanmoins apprécié la Nouvelle-Orléans et nous nous efforcerons de vous offrir une meilleure expérience lors de votre prochaine visite.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bien situé. Personnel accueillant. Très sale et hôtel pas entretenu
Séjour de 4 nuits en janvier 2024
Réponse de Customer Service le 8 janv. 2024
Nous apprécions vos commentaires et sommes désolés d'apprendre les problèmes de propreté et d'entretien que vous avez soulignés. Notre équipe travaille toujours dur pour garantir à nos clients un environnement confortable et propre pour leur séjour. Cela fait plaisir d'entendre que les membres de notre équipe étaient accueillants et que l'emplacement de l'hôtel répondait à vos besoins. Vos commentaires nous aideront dans nos efforts continus pour améliorer nos services. Nous espérons qu'à l'avenir, vous pourrez reconsidérer votre décision et nous donner une autre opportunité de vous offrir une expérience plus positive.

6/10 Satisfaisant

Luc

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Je ne suis pas resté tout le long du sejour. Donc je ne peux pas noter tout ce que j'aurais voulus. Mais de ce que j'ai vu c'était bien
Séjour de 6 nuits en janvier 2023

6/10 Satisfaisant

Diane, Bois des Filion

Voyage en famille
Les points forts : Personnel et service et équipements
Nous considérons que nous sommes arrivés à la fin de la période du Mardi Gras mais nous avons trouvé que l’endroit manquait de propreté. Tapis, murs et téléphone. Le wi-fi ne fonctionnait pas l’autre côté de la rue à notre chambre. Par contre, le personnel était super gentil, agréable et toujours prêt à nous aider. Les déjeuners manquaient de choux mais les biscuits fait maison étaient excellents!
Séjour de 7 nuits en mars 2020
Réponse de Brett-Assistant General Manager le 17 mars 2020
Diane, Thank you so much for the review! I want to apologize about the cleanliness issue you faced at our hotel. I have addressed it with our housekeeping manager and we want to assure you that that is not our standard. I would love for you all to come back and visit us again!

8/10 Bien

LIONEL

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 5 nuits en décembre 2019
Réponse de Brett-Assistant General Manager le 17 déc. 2019
Lionel, Thank you so much for the review! We would love for you to come back and visit us again if you travel back to New Orleans!

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was a cute area and the courtyards are beautiful. Relatively quiet and the hotel cats are very friendly
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 24 avr. 2024
Angela, it's fantastic to hear you enjoyed your stay at Hotel St. Pierre. We're thrilled you appreciated our picturesque courtyards and our feline friends who roam the hotel grounds. Please visit us again for another calm, cozy stay in our lovely boutique hotel.

10/10 Excellent

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay in New Orleans close to everything
Séjour de 6 nuits en avril 2024
Réponse de Customer Service le 22 avr. 2024
Thanks for the perfect rating, Mary!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hotel St. Pierre.Have a wonderful day!

10/10 Excellent

Tim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff(Alex) made the quintessential French Quarter experience at St. Pierre special. Would highly recommend!
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 21 avr. 2024
Tim, it's wonderful to hear that Alex contributed to your unique experience at Hotel St. Pierre. The remarkable ambiance of the French Quarter is something we delight in providing to our guests. Your recommendation is truly appreciated. Thank you and we hope to see you again soon.

10/10 Excellent

Isabel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer service was incredible, amazing staff! It felt like staying at a cozy home away from home. Love the details and history that speaks through the establishment. The location is perfect, just close enough to be a part of the French Quarter festivals but also has its privacy and niche when you’re looking to wind down and enjoy.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 19 avr. 2024
Isabel, it's uplifting to note your thoughts about the memorable customer service at Hotel St. Pierre. We strive to provide an environment reminiscent of a home complemented with rich history. Your comments about our strategic location offering a blend of lively French Quarter festivities and private tranquility are valuable. We truly appreciate your warm words and look forward to creating more splendid experiences on your next visit.

10/10 Excellent

Paige

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 21 avr. 2024
Thank you for this excellent rating, Paige!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hotel St. Pierre! We'd love to host you again someday for yet another unforgettable visit.

8/10 Bien

MaryBeth, Williamsburg

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property. Only thing the rooms could be alittle cleaner, like the window sills and corners
Séjour de 5 nuits en avril 2024
Réponse de Customer Service le 22 avr. 2024
MaryBeth, we appreciate your positive feedback about Hotel St. Pierre. It's great to hear you found our property to your liking. Your notes on cleanliness have been noted; we hold our cleaning standards in high regard. Please know that we will take necessary steps to ensure even the small details like windowsills and corners are not missed. We look forward to your next visit.

10/10 Excellent

JAMES

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique New Orleans experience
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 15 avr. 2024
James, it's wonderful to hear that you enjoyed your stay at Hotel St. Pierre, truly embodying the distinctive character of New Orleans. We hope to have the chance to welcome you back soon!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 8 avr. 2024
Robert, thank you for taking the time to rate Hotel St. Pierre. We're thrilled to learn of your satisfaction. We look forward to welcoming you back for another great stay.

10/10 Excellent

Teresa

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 8 avr. 2024
Teresa, it's great to know that you had a satisfactory experience at Hotel St. Pierre. We're grateful for your 5-star rating. We hope to have the pleasure of serving you again in the future!

8/10 Bien

Uthra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were extremely friendly and helpful. They helped arrange tours, gave advice on good spots around the city and went above and beyond to help us. This is a great place to stay for a comfortable and convenient hotel in the French Quarter.
Séjour de 5 nuits en avril 2024
Réponse de Customer Service le 7 avr. 2024
Uthra, it's delightful to learn that you found Hotel St. Pierre's team members to be exceptionally welcoming and resourceful. It's particularly encouraging to know that their advice and assistance enhanced your experience in the French Quarter. We believe that these small, yet meaningful, attentions truly set us apart. We hope to welcome you back to our comfortable and well-located setting in the future.

10/10 Excellent

Ramona, Austin

Voyage en groupe, Voyage avec des animaux de compagnie
Adorable flower laden courtyard, the room was very cute and comfy. We stayed in the Red Nichols room, each room designed with jazz musicians. Off the busy Bourbon street but close enough to get there easily. Thank you for a lovely stay!
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 5 avr. 2024
Ramona, we're thrilled to know that you enjoyed your stay at Hotel St. Pierre. The unique charm of our flower-filled courtyard and jazz-themed rooms, such as the Red Nichols room you stayed in, are indeed favorites among our guests and we're glad to note this added positivity to your experience. It's also great to hear that the location worked well for your plans while in the area. We're truly delighted that you had a lovely stay and we look forward to hosting you again in the future.

10/10 Excellent

Amanda

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property is historic with modern touches. Close enough to the action yet just far enough away. One must keep in mind that it is comprised of several cottages that are up to 300 years old. Appreciate the lovlieness of that. It has everything you will need in the most charming of ways. All of the staff we encountered were happy to help with anything we needed. Front desk staff Jamie and Adel were top notch. Jeremiah with housekeeping always had a smile on his face. Upon check out they even offered to call us a taxi to be sure we didn’t miss our flight. There is no breakfast other than coffee in the mornings but just walk the short distance to Cafe DuMonde on Decatur street and enjoy the further ambience of New Orleans.
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 5 avr. 2024
Amanda, it's fantastic to hear that you enjoyed your stay at Hotel St. Pierre and appreciated the blend of historic charm and modern amenities we offer. We're delighted Jamie, Adel, and Jeremiah contributed positively to your experience. That said, being nestled close to the vibrant energy of the area, while offering a serene retreat, sets us apart. We look forward to serving you again in the near future and enhancing your experience with New Orleans' unique ambiance.

8/10 Bien

Keri

Les points forts : Personnel et service
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 4 avr. 2024
Keri, thank you for choosing Hotel St. Pierre for your stay and for your rating. We're pleased to note that your experience with us was overall positive. We value your feedback and are eager for the opportunity to serve you again in the future.

8/10 Bien

Jessika

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The only thing we suggest is that they need to clean those ceilings fans!!! In our room (115) the ceiling fan had at least half and inch of dust on it. Other than that, the hotel is great, it is located at the perfect place IMO, because you are in the French Quarter, however you are a few blocks away from Bourbon Street and other main streets; so you don’t need to worry about the noise. The staff was really attentive and great, they gave us amazing recommendations. Definitely we are staying there next time we visit NOLA.
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 1 avr. 2024
Jessika, it's wonderful to hear that you appreciate the prime location of Hotel St. Pierre and found our team members to be attentive and helpful. It's fantastic to know that you plan on staying with us again on your next visit to New Orleans. However, it's noted your comments about improving cleanliness, specifically related to the ceiling fans. Rest assured, it's our top priority to provide spotless surroundings for our guests. We look forward to hosting you again.

6/10 Satisfaisant

David

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Charming but shabby
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 30 mars 2024
David, it seems like you appreciated the unique character of the hotel but felt it could use some revitalization. We appreciate your feedback as it allows us to identify the areas in need for improvements. We're continuously working to ensure our hotel reflects both historical charm and modern comfort. Thank you for sharing your thoughts.

10/10 Excellent

Sheilagh

Les points forts : Propreté
Quaint Hotel in the French Quater. Great location to all the great places in New Orleans
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 28 mars 2024
Sheilagh, we're delighted to hear that you enjoyed your time at Hotel St. Pierre. It's lovely that you appreciated its unique charm and its prime location within the vibrant French Quarter. We're looking forward to welcoming you back on your next trip to New Orleans.

10/10 Excellent

Christy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved St Pierre Inn. Will definitely stay there again. If you are looking for modern this is not for you. If you are looking for charm and location this inn is the best. Very charming and historic. Felt like I was in New Orleans in the 1800s. The staff was excellent friendly and helpful making recommendations. An easy walk to anywhere in the French quarter. Fresh delicious coffee in the morning and ice water with lemon in the lobby in the evening that was much appreciated after a day of walking and sightseeing. We absolutely loved this inn and can’t say enough good things about it.
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 26 mars 2024
Christy, thank you for sharing your wonderful experience at Hotel St. Pierre. It's gratifying to know that the inn's unique character and central location met your expectations. Our team members strive to ensure our guests experience the ambiance and charm that you described. Appreciation for their friendliness and helpful suggestions is always a delight to hear. It's terrific to know you found our refreshing morning coffee and evening ice water with lemon enjoyable. We're thrilled to hear of your intentions to return and we look forward to welcoming you back.

4/10 Médiocre

Ashley

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 27 mars 2024
We appreciate the feedback, Ashley.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 Excellent

Daisy

Les points forts : Infrastructures et conditions de l’hébergement
I absolutely loved it!
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 24 mars 2024
Daisy, it's wonderful to know you had such an enjoyable time at Hotel St. Pierre. Thank you for your feedback, and we hope to welcome you back in the near future!

10/10 Excellent

Laura

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was wonderful! Breakfast was excellent bed and pillows are so soft. Had a beautiful jacuzzi. My husband and i stayed in the Orleans room. They had stuff laying around like candy, chips, crackers all the coffee and hot tea you wanted we will be back.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 24 mars 2024
Laura, your review warms our hearts! We're thrilled you enjoyed your stay at Hotel St. Pierre, particularly relishing our plush beds, delightful jacuzzi, and the variety of snacks that we offer. Isn't it nice when you can just relax and immerse yourself in such luxuries? It makes us tremendously happy that you're planning to return. We can't wait to welcome you back!

10/10 Excellent

Darlene

Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 12 avr. 2024
Darlene, thank you for your high rating of Hotel St. Pierre. We truly value guests like you and are glad that your stay exceeded your expectations. We're looking forward to welcoming you back in the future.

10/10 Excellent

Grant

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leroy was fantastic getting us checked in. He was very friendly and helpful. He shared recommendations to help us have an amazing time. The hotel was old, but very cool. Our room was spacious , clean , and we would definitely stay there again. The entire staff was super helpful!
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 19 mars 2024
Grant, we're delighted to hear that Leroy contributed positively to your check-in experience at Hotel St. Pierre. It's amazing to hear that you appreciated the unique charm of the hotel and found comfort in your spacious, clean room. We're elated to know you'd choose us again for future visits. Our team members are indeed focused on providing top-notch assistance to our guests, and your acknowledgment is truly rewarding. We can't wait to welcome you back soon!

8/10 Bien

Lauri

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 20 mars 2024
Thank you for taking the time to leave us a 4/5 rating, Lauri!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hotel St. Pierre.

2/10 Horrible

Rob

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The clerk who checked us in basically forgot about us to check our bags and was trying to get in early if possible as it was raining, he was to notify got no communication so just should up at regular time Poor Service
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 19 mars 2024
Rob, it's regrettable to hear about your check-in experience. Our goal is to make every guest feel attended to, so we are dismayed your arrival was not as expected. We always strive to improve, so your feedback on the service during check-in is being addressed to ensure better communication in the future.

8/10 Bien

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 18 mars 2024
Rachel, thank you for choosing Hotel St. Pierre as your accommodation and for giving us a good score. We're glad you had a positive experience during your stay, and we would love to welcome you back in the future.

8/10 Bien

Toni

Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 17 mars 2024
Thanks for the 4/5 rating, Toni!We're happy you had such a lovely stay at Hotel St. Pierre! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 Excellent

Tyler

Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 16 mars 2024
Tyler, thank you for your outstanding rating of Hotel St. Pierre! We're absolutely delighted to see this feedback. It is our pleasure to provide an experience that meets your expectations. We can't wait to welcome you back on your future travels.

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good location. Nice place. Great service.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 16 mars 2024
Steven, thank you for your splendid feedback. We're thrilled to hear you enjoyed the location and amenities at Hotel St. Pierre and found our services to be exceptional. We look forward to welcoming you back for another wonderful stay.

10/10 Excellent

Danny

Voyage en couple
Les points forts : Équipements
Fantastic place great location
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 14 mars 2024
Danny, we're absolutely delighted to hear that you enjoyed your stay at Hotel St. Pierre. We take pride in our prime location and are thrilled it added to your fantastic experience. We sincerely hope to welcome you back soon.

10/10 Excellent

Charlene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband pulled his back out and they moved us to a better room every room is different staff was great
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 13 mars 2024
Charlene, thank you for sharing your experience at Hotel St. Pierre. It's heartening to know that our team members were able to assist when your husband faced a health issue, and that the accommodation swap granted a better experience. We strive to take great care of our guests, and your words reassure us that we're achieving our goal. We look forward to hosting you again.

10/10 Excellent

Araik

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a quiet hotel in a nice area of French Quarter. Walking distance to most tourist attractions in a French Quarter.
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 13 mars 2024
Araik, thank you for sharing your positive experience at Hotel St. Pierre. We're glad you appreciated our tranquil setting and convenience to local attractions. We would be delighted to welcome you back in the future. Safe travels.

6/10 Satisfaisant

Bobby

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Staff nice friendly, liked the location NO HEAT
Séjour de 5 nuits en mars 2024
Réponse de Customer Service le 12 mars 2024
Bobby, it's great to hear you appreciated the friendly disposition of our team members and the unique location of Hotel St. Pierre. We understand there were inconveniences related to room temperature. Rest assured our team is always ready to assist with such matters to ensure a comfortable stay. Your feedback will guide our improvements and we hope you'll consider us for your next visit.

8/10 Bien

Rickey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parking no dining .
Séjour de 5 nuits en mars 2024
Réponse de Customer Service le 12 mars 2024
Rickey, thank you for your review. It's great to hear that you chose Hotel St. Pierre. We understand that the parking and dining options may have influenced your visit. Please know we appreciate your feedback and are exploring improvements to enhance overall guest experience. We hope to welcome you back in the future.

10/10 Excellent

Ashley

Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 31 mars 2024
Thanks, Ashley! It's outstanding your time at Hotel St. Pierre was fantastic. We can't wait until your next visit!

10/10 Excellent

Sylvia

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super friendly and helpful staff! This property is so full of Character and I feel it exceeded my expectation's of my stay while in New Orleans!
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 11 mars 2024
Sylvia, it's lovely to read your wonderful feedback about your stay at the Hotel St. Pierre. We're pleased you appreciated our amiable and supportive team members, as well as the unique character of our property surpassing your expectations. We thank you for choosing us for your New Orleans stay and hope to welcome you back in the future.

6/10 Satisfaisant

Vicky

Voyage en famille
Solid meh. Very dates but not in a qay keeping with historic property. More 1980’s in the rooms.
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 10 mars 2024
Vicky, we appreciate your candid feedback. It's unfortunate to hear that the room decor did not meet your expectations. Our aim is always to seamlessly blend the hotel's unique past with touches of modern comfort. Your suggestions will serve as valuable input for future refurbishments. We hope for another chance to provide you with a more satisfying experience in the future.

8/10 Bien

Robert

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 11 mars 2024
Robert, thank you for the positive rating on Expedia. We're delighted to know your stay at Hotel St. Pierre met your expectations. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Rodney

Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 29 mars 2024
Thanks for the perfect rating, Rodney!We're pleased to hear that you have fully enjoyed your stay at Hotel St. Pierre, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

6/10 Satisfaisant

Jodi

Voyage en groupe, Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The location was good. I’m not sure how this hotel scores high. The rooms need some up dating and so does the court yards. As for cleaning the rooms they need to do a better job, a lot of cobwebs in the corners. Rooms smelted ok. I’m not sure I’d stay here again. Staff was very friendly.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 9 mars 2024
Jodi, thank you for sharing your experience. It's great to hear that you appreciated our location and found our team members to be friendly. Feedback about the need for updates and improved cleanliness has certainly been noted. We value your perspective and hope to have another opportunity to provide a more satisfying stay in the future.

10/10 Excellent

Phil

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk was amazing!
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 7 mars 2024
Phil, we're thrilled to know that you had a fantastic experience at Hotel St. Pierre, particularly with our front desk service. We're always looking forward to providing an exceptional experience. Come see us again soon!

6/10 Satisfaisant

Laronda

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I like how quiet is was and how staff was available 24/7. I did not like the fact the sheets were dirty and stained.
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 6 mars 2024
Laronda, appreciate your feedback about the tranquility of the place and the availability of our team members at all times. Regarding your concerns about our bedding, we're sorry you had an issue with its cleanliness. This is certainly not our standard and we aim to ensure every guest experiences a clean and comfortable stay. Your feedback has been noted and will be looked into to improve our service quality.

10/10 Excellent

MEATmonkey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charming and friendly. Pretty convenient in the French Quarter…and they have a small parking lot.
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 4 mars 2024
It's wonderful to hear you enjoyed your stay at Hotel St. Pierre! We're thrilled our convenient location in the French Quarter, along with our parking facility, added to your experience. Your compliments about the hotel's ambiance and warm atmosphere are appreciated. Come visit us again soon!

10/10 Excellent

Laura

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was just a wonderfully unique and hidden gem. So glad we stayed here. It was a great experience.
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 2 mars 2024
Laura, thank you for sharing your delightful experience at Hotel St. Pierre. We're thrilled to know you enjoyed our distinctive charm and appreciated its appeal as a hidden gem. Your positive feedback is a great encouragement to our team. We're looking forward to your next visit for another wonderful experience.

10/10 Excellent

Erin E

Voyage en couple
We love to stay at the St. Pierre! We love the historic nature of the property. If you want to stay somewhere with character that is genuine, this is the place. It is a short walk to the French Market with lots of great spots for food and drinks on almost every corner in between. We like this location because the area is so walkable but also quieter than most other places we’ve stayed. The staff is always so kind and helpful. There are courtyards between the buildings, with pools that are a nice touch. The valet parking is super convenient. This is not the ritz, but we love the character and charm.
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 2 mars 2024
Erin, it's lovely to hear that you appreciate the historic charm of Hotel St. Pierre. We're glad that our location, with its easy access to nearby culinary delights and tranquil surroundings, adds to your satisfaction. Acknowledging your appreciation for our consistently supportive team members and the relaxing ambiance of our courtyards with pools is rewarding for us. It's also good to know that our valet services added to your convenience. The unique character of Hotel St. Pierre is indeed inimitable. Thank you for your kind review, and we look forward to welcoming you back.

10/10 Excellent

Alvin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk clerks were extremely friendly and helpful.
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 1 mars 2024
Alvin, it's delightful to hear your praise for the welcoming demeanor and assistance provided by our team members at the front desk of Hotel St. Pierre. We make every effort to offer a positive experience and are glad it was reflected during your stay. We'd be pleased to welcome you back in the future.