Avis sur New Orleans Marriott Warehouse Arts District
New Orleans Marriott Warehouse Arts District
859 Convention Center Blvd, New Orleans, LA
Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
7 mars 2022
Séjour de 2 nuits en février 2022
Réponse de Hotel Team Member le 8 mars 2022
Good Day,
Thank you for sharing your feedback from your recent visit. We hope to see you again soon.
10/10 Excellent
Chantal
3 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chantal
Séjour de 2 nuits en janvier 2020
Réponse de Director of Hotel Operations le 16 mai 2020
Dear Chantal, thank you for rating your stay at New Orleans Downtown Marriott at the Convention Center. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.
Trista Chauvin,
Director of Hotel Operations
8/10 Bien
Voyageur vérifié
6 janv. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en décembre 2018
Réponse de Senior Rooms Operations Manager le 7 janv. 2019
Dear Guest, thank you for taking the time to post a nice rating of New Orleans Downtown Marriott at the Convention Center. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well.
Whitney Patton,
Senior Rooms Operations Manager
8/10 Bien
stéphane, La Rochelle
21 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pres du Missippi et du centre
stéphane
Séjour de 7 nuits en juillet 2018
Réponse de Senior Rooms Operations Manager le 24 juil. 2018
Dear Stéphane, we appreciate you taking the time to post your review of the New Orleans Downtown Marriott at the Convention Center. We are glad you liked our ideal location and the great service provided by our associates. We value your suggestion and look forward to welcoming you back soon!
Whitney Patton,
Senior Rooms Operations Manager
6/10 Satisfaisant
VM, Gaspe
26 févr. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
VM
Séjour de 1 nuit en février 2018
Réponse de Senior Rooms Operations Manager le 28 févr. 2018
Dear Guest, thank you for your detailed review. Please accept our apologies for failing to deliver the professional service you should always expect from us. We are working to remedy this so your next stay will be absolutely perfect. We appreciate your business and hope you will give us an opportunity to provide you with the outstanding stay you should always expect from our hotel.
John D. Foster,
Senior Rooms Operations Manager
10/10 Excellent
Mathieu, Montréal, Canada
15 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel près du centre de conventions
Mathieu
Séjour de 3 nuits en février 2018
Réponse de Senior Rooms Operations Manager le 16 févr. 2018
Dear Mathieu, thank you for sharing your amazing experience at New Orleans Downtown Marriott at the Convention Center. We are thrilled to read you loved the convenience of our location and were impressed with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip.
John D. Foster,
Senior Rooms Operations Manager
10/10 Excellent
sybil., saint Denis 974
31 juil. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
sybil.
10/10 Excellent
kavac, saint Denis réunion
26 juil. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel très bien situé
kavac
10/10 Excellent
Steffany
Voyage d’affaires
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steffany
Séjour de 4 nuits en mars 2024
10/10 Excellent
Tracy
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tracy
Séjour de 3 nuits en février 2024
Réponse de Gloria Rodriguez le 18 févr. 2024
Dear Tracy, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at New Orleans Marriott Warehouse Arts District, we invite you to come back and stay with us again whenever you are in the area. Sincerely, Gloria Rodriguez Assistant Rooms Operations Manager.
10/10 Excellent
Georgia
28 janv. 2024
Georgia
Séjour de 1 nuit en janvier 2024
Réponse de Gloria Rodriguez le 28 janv. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Eric
Voyage en famille avec de jeunes enfants, Voyage en famille
15 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 4 nuits en décembre 2023
Réponse de Gloria Rodriguez le 28 janv. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Cathryn
14 janv. 2024
Cathryn
Séjour de 2 nuits en janvier 2024
Réponse de Director of Operations le 5 févr. 2024
Dear Cathryn, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at New Orleans Marriott Warehouse Arts District, we invite you to come back and stay with us again whenever you are in the area. Sincerely, Madison Fredricks Director of Operations
10/10 Excellent
Dawn
Voyage en famille
14 janv. 2024
Dawn
Séjour de 2 nuits en janvier 2024
Réponse de Gloria Rodriguez le 28 janv. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Patricia
Voyage en famille
9 janv. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Patricia
Séjour de 2 nuits en décembre 2023
Réponse de Director of Operations le 10 janv. 2024
Dear Patricia, Thank you for sharing your excellent review of your time with us while attending the Sugar Bowl. We are glad you could experience the exciting energy and charm of the French Quarter and that our incredible team helped you feel right at home. Thank you for choosing the New Orleans Marriott Warehouse Arts District, and we look forward to having the opportunity to welcome you back for a future stay. Sincerely,Madison FredricksDirector of Operations
2/10 Horrible
Christine
8 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Christine
Séjour de 1 nuit en janvier 2024
Réponse de Director of Operations le 9 janv. 2024
Dear Christine,Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Madison FredricksDirector of Operations
10/10 Excellent
William
Voyage en couple
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en janvier 2024
Réponse de Gloria Rodriguez le 28 janv. 2024
Thanks for staying with us. We appreciate your feedback!
2/10 Horrible
saralee
6 janv. 2024
saralee
Séjour de 1 nuit en décembre 2023
Réponse de Gloria Rodriguez le 28 janv. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Voyageur vérifié
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Gloria Rodriguez le 28 janv. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
France
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
France
Séjour de 2 nuits en décembre 2023
Réponse de Gloria Rodriguez le 28 janv. 2024
Thanks for staying with us. We appreciate your feedback!
8/10 Bien
Irma
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Irma
Séjour de 1 nuit en décembre 2023
Réponse de Gloria Rodriguez le 29 déc. 2023
Dear Irma, we are happy you chose the New Orleans Marriott Warehouse Arts District for your recent visit to the city. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. Sincerely, Gloria Rodriguez Assistant Rooms Operations Manager
10/10 Excellent
Matty
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matty
Séjour de 1 nuit en novembre 2023
Réponse de Gloria Rodriguez. Assistant Rooms Operations. le 29 nov. 2023
Dear Matty, Thanks so much for the wonderful review. We are pleased to hear you had a good time with us. Thank you once more for choosing New Orleans Marriott Warehouse Arts District. We look forward to your next stayDear Rolando E, Thanks so much for the wonderful review. We are pleased to hear you had a great time with us and liked our convenient location. Thank you once more for choosing New Orleans Marriott Warehouse Arts District. We look forward to your next stay! Sincerely,
10/10 Excellent
Deborah
Voyage en famille, Voyage en couple
13 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 3 nuits en novembre 2023
Réponse de Gloria Rodriguez | Assistant Rooms Operations le 13 nov. 2023
Dear Deborah, we are happy you chose the New Orleans Marriott Warehouse Arts District for your recent visit to the city. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. SincerelyGloria Rodriguez Assistant Rooms Operations Manager
10/10 Excellent
Doretha
25 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Doretha
Séjour de 1 nuit en septembre 2023
Réponse de Gloria Rodriguez le 25 oct. 2023
Thanks for staying with us, we are glad that you had a great time. We appreciate your feedback!
8/10 Bien
Forest
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Forest
Séjour de 3 nuits en octobre 2023
Réponse de Gloria Rodriguez le 23 oct. 2023
Thanks for staying with us, we are glad that you had a great time. We appreciate your feedback!
10/10 Excellent
Ryan
15 oct. 2023
Ryan
Séjour de 1 nuit en octobre 2023
Réponse de Director of Operations le 23 oct. 2023
Dear Ryan, It was a pleasure having you as our guest at the New Orleans Marriott Warehouse Arts District. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your rating. We look forward to hosting you again soon.Sincerely,Madison FredricksDirector of Operations
8/10 Bien
Mark
14 oct. 2023
Mark
Séjour de 3 nuits en septembre 2023
Réponse de Director of Operations le 7 nov. 2023
Dear Mark, We are happy you chose the New Orleans Marriott Warehouse Arts District for your recent visit to the city. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Madison FredricksDirector of Operations
8/10 Bien
Rolando E, Brooklyn
Voyage en couple
10 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rolando E
Séjour de 4 nuits en octobre 2023
Réponse de Director of Operations le 11 oct. 2023
Dear Rolando E, Thanks so much for the wonderful review. We are pleased to hear you had a great time with us and liked our convenient location. Thank you once more for choosing New Orleans Marriott Warehouse Arts District. We look forward to your next stay! Sincerely,Madison Fredricks,Director of Operations
8/10 Bien
Douglas
7 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Douglas
Séjour de 1 nuit en octobre 2023
Réponse de Director of Operations le 8 oct. 2023
Dear Douglas, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at New Orleans Marriott Warehouse Arts District. If you have any specific feedback or suggestions to share, please feel free to reach out to us. We look forward to welcoming you back on your next visit.Sincerely,Madison FredricksDirector of Operations
10/10 Excellent
Anne
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anne
Séjour de 7 nuits en septembre 2023
Réponse de Director of Operations le 28 sept. 2023
Dear Anne, We are delighted you enjoyed your stay at New Orleans Marriott Warehouse Arts District. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know we exceeded your expectations. We look forward to you coming back whenever your travels bring you to the area. Sincerely, Madison Fredricks Director of Operations
10/10 Excellent
Marco
15 sept. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Marco
Séjour de 1 nuit en septembre 2023
Réponse de Brittany Clark le 18 sept. 2023
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Stacee
Voyage en famille
4 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stacee
Séjour de 2 nuits en septembre 2023
Réponse de Gloria Rodriguez le 9 sept. 2023
Thank you so much for staying with us at the New Orleans Marriott at the Warehouse Arts District. We are thrilled to learn that you had an enjoyable experience. We hope you give us a chance to delight you again when in you return in New Orleans.
10/10 Excellent
Winnie
30 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Winnie
Séjour de 7 nuits en août 2023
Réponse de Hotel Management le 30 août 2023
Thank you for your wonderful feedback! We are elated you enjoyed your stay here in New Orleans and enjoyed Adam and other members of our team. We pride ourselves in excellent customer service and we are glad we were able to deliver on an exemplary experience.
6/10 Satisfaisant
Deborah
Voyage en famille, Voyage en groupe
23 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 3 nuits en août 2023
Réponse de Director of Operations le 24 août 2023
Dear Deborah, Thank you for staying with us and for sharing your feedback. We are pleased you enjoyed your stay overall; however, we deeply regret your disappointment with the pool. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We understand your frustration and are grateful for your patience. We hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Madison FredricksDirector of Operations
8/10 Bien
timothy
21 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
timothy
Séjour de 2 nuits en août 2023
Réponse de Gloria Rodriguez le 21 août 2023
Thanks for staying with us. We appreciate your feedback!
8/10 Bien
Michael
19 août 2023
Michael
Séjour de 4 nuits en août 2023
Réponse de Gloria Rodriguez le 9 sept. 2023
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Thomas
13 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 3 nuits en août 2023
Réponse de Hotel Manager le 13 août 2023
Thank you so much for staying with us at the New Orleans Marriott at the Warehouse Arts District. We are thrilled to learn that you had an enjoyable experience. We are excited to learn about Justin and our reception team and we hope you give us a chance to delight you again when in you return in New Orleans.
10/10 Excellent
Robert
Voyage en famille
13 août 2023
Les points forts : Équipements
Robert
Séjour de 1 nuit en août 2023
Réponse de Hotel Team le 13 août 2023
We are happy you loved the sights and sounds of the Warehouse Arts District.
8/10 Bien
Rebecca Lynn, Coconut Creek
Voyage en couple
7 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rebecca Lynn
Séjour de 2 nuits en août 2023
Réponse de Director of Operations le 9 août 2023
Dear Ms. Lynn, Thank you for your summary pertaining to your stay at New Orleans Marriott Warehouse Arts District. We are glad you enjoyed our well-kept property and thoughtful hospitality. Additionally, we appreciate all your remarks, the positive as well as the things that would have enhanced your time with us. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Madison Fredricks Director of Operations
10/10 Excellent
sharonda
Voyage en couple
7 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sharonda
Séjour de 3 nuits en août 2023
Réponse de Hotel Team le 13 août 2023
We are glad to hear you had a wonderful time here with us and would love to know more about your item if we can help. Feel free to reach out to the hotel directly and we will be happy to serve you.
10/10 Excellent
Catherine
Voyage en famille, Voyage en groupe
4 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would Stay Again
Catherine
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Team le 13 août 2023
We are happy that you stayed with us here at the New Orleans Marriott at the Warehouse Arts District. We look forward to serving you again in the future!
10/10 Excellent
Brittany
31 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brittany
Séjour de 3 nuits en juillet 2023
Réponse de Director of Operations le 3 août 2023
Dear Brittany, We appreciate your gracious rating about your stay at New Orleans Marriott Warehouse Arts District. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Sincerely,Madison FredricksDirector of Operations
8/10 Bien
Sharlyce T
Voyage en famille avec de jeunes enfants, Voyage en groupe
30 juil. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Sharlyce T
Séjour de 5 nuits en juillet 2023
Réponse de Hotel Manager le 13 août 2023
We love that your experience was pleasant and considered to be the perfect location for the Convention Center. We want you to join us again when your travels bring you back to NOLA so that we can impress you and improve upon our services.
10/10 Excellent
Myrna
Voyage en famille avec de jeunes enfants, Voyage d’affaires
29 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Myrna
Séjour de 3 nuits en juillet 2023
Réponse de Director of Operations le 31 juil. 2023
Dear Myrna, Thank you for sharing your feedback. It is paramount for our guests to have a great experience, and we are delighted to know our location and excellent service exceeded your expectations. We hope you consider New Orleans Marriott Warehouse Arts District your home away from home when your travels bring you back to the area. We recommend hopping on the St. Charles Streetcar to the Garden District to see Lafayette Cemetery #1 and visit Magazine Street, a lively and valued business and cultural district brimming with shops and restaurants!Sincerely,Madison FredricksDirector of Operations
8/10 Bien
Benjamin, Paradise
Voyage en famille
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Benjamin
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Team le 13 août 2023
We are delighted to learn you had a fantastic stay with us here at New Orleans Marriott at the Warehouse Arts District. We look forward to servig you in the future.
2/10 Horrible
Veronica
Voyage en famille
9 juil. 2023
Veronica
Séjour de 1 nuit en juillet 2023
Réponse de Director of Operations le 17 juil. 2023
Dear Veronica, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Sincerely,Madison FredricksDirector of Operations
6/10 Satisfaisant
Denaira
20 juin 2023
Denaira
Séjour de 3 nuits en juin 2023
Réponse de Director of Operations le 21 juin 2023
Dear Denaira, Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Sincerely,Madison Fredricks,Director of Operations
8/10 Bien
Michele
Voyage en groupe
12 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michele
Séjour de 1 nuit en juin 2023
10/10 Excellent
Angelique
5 juin 2023
Angelique
Séjour de 2 nuits en juin 2023
8/10 Bien
Voyageur vérifié
Voyage en famille
29 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pricey but nicey
Voyageur vérifié
Séjour de 4 nuits en mai 2023