We regret so much staying in this hotel. We were so excited about staying in a "cave hotel" but as soon as we landed we had a terrible experience. In a summary, there was a hideous and nauseous smell in the room, linens were dirty and stained, bad transportation service.
We booked transportion from ASR airport to the hotel (approx 1:15 by car). We landed at 21:35 and had to wait almost 2 hours for the driver to start driving, since we had to wait for people arriving in later flights. I wish I had known this beforehand so we could have booked a private transportion elsewhere. This caused us to arrive 1:30am to the hotel; we were offered a comp drive back to the airport but it didn't work as we were leaving Göreme by bus (bus station is located walking distance from the Hotel).
But the worst part was the room itself. It has a hideous, nauseous and stenching smell. We were told that it was caused by the old sewerage system, I don't this is a valid excuse, since there are ways to fix the smell, but they choose not to do so. The smell was so bad that it impregnanted our clean clothes – we had to send them to the laundry in our next hotel.
Additionaly to this, the bed linens and towels were in poor condition, stained and impregnated with the same faulty smell.
We decided to stay one more day in Göreme, but we decided to book somewhere else as it was a no no staying one more night in this hotel.
