Buongiorno Boucher!!Thanks a lot for your comment! We are very happy to have satisfied all your expectations. We work hard every day to make your stays unforgettable.We will be more than happy to see you again as soon as possibile!Warm Regards

Dear Pascal,Thank you so much for choosing our hotel and sharing this wonderful feedback with the entire community!Your compliments for our amazing staff, rest assured that your review will be shared with the entire team as it will be a joy to read it. They always do their best to make sure that our guests live an amazing experience, and it is a reward to receive your feedback.Faithfully,

Dear Fahd,Thank you so much for taking your time to share your feedback. We are very happy you appreciated our staff'courtesy and hospitality but we are deeply sorry to read that your experience was not up to your expectations. Providing the highest level of service is one of our top priorities and we apologize if we shortfallen you. In regard to the pool facility, we kindly would like to outline that our sea water pool, designed by the famous architect Gio Ponti, with limited seats, requires an entrance fee and a mandatory reservation, as mentioned on all our booking platforms, we are sorry you only learned at arrival. We are glad to inform you that all your comments have been shared with the management and we invite you to contact us for any further explanation nor assistance.We sincerely hope to have an other chance to welcome you, regain your trust and offer you a memorable stay. At your service,

Dear Anne-sophie,Thank you for staying with us and for taking the time to share your feedback.It is a great pleasure for us to read that you had a very pleasant experience We look forward to welcome you back soon,

Dear Nathalie,Thank you for taking your time to share your personal comment for your recent visit at the Royal Continental Hotel in Naples. We are sad to read that you did not fully enjoy your stay with us as it is always our aim to go above and beyond to make memorable our Guest'stays. We would like to point out that certain services are included in all room's bookings, such as the complimentary breakfast, others, like parking, pool, bar, rewstaurant etc requires a supplement or reservation. We, nevertheless, thank you for sharing your personal opinion regarding the pricing that will be evaluated but please feel free to personally contact us for any further assistance as we are glad to know more to do our best to serve all our guest's needs and expectations.At your service,

Dear Utente web, First of all, I would like to thank You for choosing the Royal Continental Hotel in occasion of your recent stay in Naples. We are glad we met your expectation of service and professionalism but we want to reassure you that the cleanliness of our rooms and public areas has a strict procedure and this was a very isolate episode, please accept opur apologies. As for our eco-sustainability policy some of the in-room amenities are made by recycible material and on request, we are happy to satisfay all our guests requests.Hope to have another opportunity to welcome you back and offer an outstanding stay. Your sincerely,

Dear Raymond,Thank you so much for choosing to stay with us at royal Contnental Hotel and for taking the time to leave your review. We are so pleased to hear you had a lovely time with us – We very much hope to welcome you back soon again.Sincerely,

Dear ArnaudOn behalf of the entire team of Royal Continental Hotel in Naples, Thank you for such a beautiful review!We are so glad to know that you enjoyed very much you stay whit us and that you felt welcomed and happy throughout the entire stay.We truly hope to have the opportunity to welcoming you soon back in Naples,Sincerely,

Dear Jean Pierre,Thank you so much for choosing once again to stay with us at Royal Continental Hotel and for taking the time to leave your review.We are so pleased to hear you had a lovely time with us!We very much hope to welcome you soon back again and offer a memorable stay.Sincerely,

Dear Pierre,Thank you so much for choosing to stay with us at royal Continental Hotel and for taking the time to leave your review. We are so pleased to hear you had a lovely time with us – We very much hope to welcome you back again one day.Sincerely,

Dear Meriem,Thank you for sharing your thoughts with us!We are glad you enjoyed our services and staff, at Royal Continental Hotel in Naples we strive every day to provide the highest level of hospitality.Nevertheless we regret for any shortfall in standards, especially due the car noise, which even if beyond of our control, it has been investigated for proper actions.We will be more than happy to have you as our Guest again as soon as possibile!Sincerely,

Thanks for stay with us. Your opinion is very important to us!

Gentile Eleonora,Grazie mille per aver dedicato il Suo tempo a condividere la sua esperienza con noi. Ci scusiamo sinceramente per l'esperienza che ha avuto durante il suo soggiorno presso il nostro hotel. Come comunicato anche personalmente dal nostro staff, vogliamo rassicurarla che le sue osservazioni sono state prese in considerazione per le giuste azioni correttive. La soddisfazione dei nostri ospiti è di fondamentale importanza per noi e ci dispiace sinceramente di non aver soddisfatto le sue aspettative.Speriamo comunque che l'attenzione dimostrata dal management, ed il gesto commerciale offerto, siano stati apprezzati e possano contribuire a riacquistare la Sua fiducia.Cordialmente,