Avis
8,4
Très bien
9,0/10
Propreté
8,4/10
Personnel et service
8,0/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage d’affaires
18 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en juillet 2023
Réponse de Faith Misigoh le 19 juil. 2023
Dear Rachid,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that ibis Style Nairobi, will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.Kind Regards
10/10 Excellent
julie
21 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
julie
Réponse de Faith Misigoh le 23 avr. 2023
Dear Julie,Thank you for the time taken to share your feedback. We were delighted that you chose us for your stay and that we met your expectations. We look forward to hosting you again in not a distant future. Kind Regards
10/10 Excellent
gilbert
Voyage en groupe
9 janv. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
gilbert
Réponse de Faith le 8 févr. 2023
Dear Gilbert,Thank you for choosing Ibis Style Nairobi Westlands, and taking the time to give us a perfect rating. looking forward to hosting you in the near future.Kind RegardsFaith Misigoh
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
31 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en mai 2022
Réponse de Jacqueline Karaba le 28 juin 2022
Dear Guest,
Thank you for the feedback. We were happy to have hosted you and to learn that we met your expectations.
We look forward to having you with us again.
Kind Regards
6/10 Satisfaisant
Thierry
Voyage d’affaires
13 mars 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Thierry
Séjour de 5 nuits en mars 2022
Réponse de Jacqueline Karaba le 29 avr. 2022
Dear Thierry,
Thank you for your patronage at ibis styles, We hope to host you back and meet to your expectation so as you may give us a better score.
Kind Regards
8/10 Bien
Marie Anne
Voyage en couple
3 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie Anne
Séjour de 1 nuit en novembre 2021
Réponse de Jacqueline Karaba le 4 déc. 2021
Dear Marie Anne,
Thank you for time taken to share your feedback, we have since shared with our team of rocksters on the compliments shared.
We look forward to hosting you back.
Kind Regards,
10/10 Excellent
Niamey
Voyage en famille
8 janv. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Niamey
Séjour de 3 nuits en décembre 2020
Réponse de Stuart Clay le 9 janv. 2021
We are pleased you enjoyed your stay at ibis Styles Westlands thank you for sharing your recommendations with our future guests.
8/10 Bien
thomas
4 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
thomas
Séjour de 1 nuit en juin 2019
Réponse de Stuart Clay le 4 juin 2019
Thank you very much Thomas for your continued business support and feedback. Our team appreciate and value your continued custom.
8/10 Bien
thomas
3 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
thomas
Séjour de 2 nuits en mai 2019
Réponse de Stuart Clay le 3 juin 2019
Thank you Thomas for rating your recent stay at ibis Styles Nairobi Westlands we are pleased to have accommodated you and will work harder on wowing you for your next visit.
8/10 Bien
JEAN PAUL
1 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JEAN PAUL
Séjour de 2 nuits en mai 2019
Réponse de Stuart Clay le 3 juin 2019
We are delighted you have become one of our regular guests, thank you Jean Paul for your great support of ibis Styles Westlands. I am so pleased our team are making you feel welcome, we hope you will be back again soon.
6/10 Satisfaisant
JEAN PAUL
26 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JEAN PAUL
Séjour de 1 nuit en mai 2019
Réponse de Stuart Clay le 30 mai 2019
Thank you Jean Paul for the feedback, we will work harder to improve our services, I am sorry for any shortcomings you experienced during your stay. As a team we use all guests feedback to improve and grow stronger, very grateful for your assistance in our journey. We hope to make you feel more welcome on your next stay with Accor and ibis Styles Nairobi
8/10 Bien
JEAN PAUL
25 mai 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
JEAN PAUL
Séjour de 1 nuit en mai 2019
Réponse de Stuart Clay le 26 mai 2019
Thank you Jean Paul for rating your recent stay experience at ibis Styles Westlands Nairobi our team are pleased to have hosted you, at Accor hotels we look forward to making you feel welcome again soon.
4/10 Médiocre
Voyageur vérifié
19 févr. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en février 2019
Réponse de Stuart Clay le 22 févr. 2019
I am so very sorry for the two delays you faced on your arrival at ibis Styles Nairobi Westlands.
We learn from all constructive feedback received from our guests in order that we can do better in the future.
My sincere apologies for the poor first impressions, as a team I can assure you we have discussed your experience and have become stronger. Thank you for leading to our future customer service growth.
6/10 Satisfaisant
Awais
18 mars 2024
Les points forts : Propreté et personnel et service
Awais
Séjour de 4 nuits en mars 2024
Réponse de Faith Misigoh. le 19 mars 2024
Dear Awais,We are sincerely grateful for the time you spent to share your comments on your recent stay in our ibis Styles Nairobi hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards,Front office manager,
10/10 Excellent
MAKOTO
Voyage d’affaires
17 mars 2024
MAKOTO
Séjour de 2 nuits en mars 2024
Réponse de Faith Misigoh le 19 mars 2024
Dear Makoto,Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Styles Nairobi hotel and we are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Kind Regards,Front office manager,
6/10 Satisfaisant
Theora
Voyage en famille
16 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Theora
Séjour de 1 nuit en mars 2024
Réponse de Faith Misigoh. le 19 mars 2024
Dear Theora,Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future.Kind Regards,Front office manager,
2/10 Horrible
Amanya
9 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Amanya
Séjour de 5 nuits en mars 2024
Réponse de Faith Misigoh le 11 mars 2024
Dear Amanya,We sincerely appreciate the time you spent to share your comments following your visit to our ibis Styles Nairobi hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. I am very sorry that we werent able to make your room request come true and would like to take the opportunity to explain that we always allocate our rooms in accordance with the room category reserved as they are decisive to the cost of your stay. Nevertheless it is our goal to achieve maximum customer satisfaction, and when we can we always try to make special wishes come true. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.Kind Regards,Front office manager,
8/10 Bien
Epiphane
Voyage en couple
1 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Epiphane
Séjour de 2 nuits en février 2024
Réponse de Faith Misigoh le 3 mars 2024
Dear Epiphane,Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Styles Nairobi hotel and we are delighted to read that we were able to match your holiday expectations. Looking forward to hosting you again in the near future.
10/10 Excellent
Anil, McKinney
29 févr. 2024
Les points forts : Propreté
Anil
Séjour de 2 nuits en février 2024
Réponse de Faith Misigoh le 3 mars 2024
Dear Anil,Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Styles Nairobi hotel and we are delighted to read that we were able to match your holiday expectations. Looking forward to hosting you again in the near future. Kind RegardsFront office manager
4/10 Médiocre
Jean-Jacques
17 févr. 2024
Jean-Jacques
Séjour de 7 nuits en février 2024
Réponse de Faith Misigoh le 21 mars 2024
Dear Jean-Jacques,Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to ibis Styles and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind Regards,Front office manager,
10/10 Excellent
Ann
9 févr. 2024
Ann
Séjour de 1 nuit en février 2024
Réponse de Faith Misigoh. le 21 mars 2024
Dear Ann,First of all we would like to express our sincerest gratitude for your trust and loyalty to Accor Hotels & Resorts for your holidays and for choosing our ibis Styles Nairobi hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Kind Regards,Front office manager
10/10 Excellent
Ann
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ann
Séjour de 2 nuits en février 2024
Réponse de Faith Misigoh le 10 févr. 2024
Dear Ann,Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Styles Nairobi hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regard,Front office manager,
10/10 Excellent
Jennia
Voyage en famille, Voyage en groupe
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennia
Séjour de 2 nuits en janvier 2024
Réponse de Faith Misigoh le 7 févr. 2024
Dear Jennia,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at ibis Styles Nairobi was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Looking forward to hosting you again in the near future.Kind Regards,Front office manager,
10/10 Excellent
Andre
1 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andre
Séjour de 1 nuit en janvier 2024
Réponse de Faith Misigoh le 2 févr. 2024
Dear Andre,Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Styles Nairobi hotel and we are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind Regard,Front office manager
10/10 Excellent
Pierre, calgary
14 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pierre
Séjour de 3 nuits en janvier 2024
Réponse de Faith Misigoh le 14 janv. 2024
Dear Pierre,First of all we would like to express our sincerest gratitude for your trust and loyalty to Accor Hotels & Resorts for your holidays and for choosing ibis Styles Nairobi hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. I am very sorry that we werent able to make your room request come true and would like to take the opportunity to explain that we always allocate our rooms in accordance with the room category reserved as they are decisive to the cost of your stay. Nevertheless it is our goal to achieve maximum customer satisfaction, and when we can we always try to make special wishes come true.Kind Regards,Front office manager
8/10 Bien
Jackson
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jackson
Séjour de 1 nuit en janvier 2024
Réponse de Faith Misigoh le 9 janv. 2024
Dear Jackson,Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Styles Nairobi hotel and we are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soonKind Regards,Front office manager
8/10 Bien
Salvation Travel
7 janv. 2024
Salvation Travel
Séjour de 1 nuit en janvier 2024
Réponse de Faith Misigoh le 9 janv. 2024
Dear Salvation Travel,Thank you very much for sharing this great review of your recent stay at ibis Styles Nairobi. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards,Front office manage
8/10 Bien
Salvation Travel
Voyage en groupe
7 janv. 2024
Les points forts : Propreté et personnel et service
Salvation Travel
Séjour de 5 nuits en janvier 2024
Réponse de Faith Misigoh le 9 janv. 2024
Dear Salvation Travel,Thank you very much for sharing this great review of your recent stay at ibis Styles Nairobi. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards,Front office manager
10/10 Excellent
Mackie
Voyage en groupe
2 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mackie
Séjour de 9 nuits en décembre 2023
Réponse de Faith Misigoh le 7 janv. 2024
Dear Mackie,Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis styles Nairobi hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind Regards,Front Office Manager
4/10 Médiocre
Devon
28 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Devon
Séjour de 8 nuits en décembre 2023
Réponse de Faith Misigoh le 29 déc. 2023
Dear Devon,Although we sincerely regret reading that your stay at our hotel fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal experience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Kind Regards
8/10 Bien
Egbe Agbor, Brussels
24 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Egbe Agbor
Séjour de 1 nuit en décembre 2023
Réponse de Faith Misigoh le 29 déc. 2023
Dear Egbe Agbor,First and foremost we would like to thank you for the praising review you shared following your recent visit to ibis Styles Nairobi hotel and we are delighted to read that we were able to match your expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Kind Regards,
6/10 Satisfaisant
Jane
22 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Jane
Séjour de 1 nuit en décembre 2023
Réponse de Faith Misigoh le 29 déc. 2023
Dear Jane,Thank you for reviewing your recent stay in our hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Kind Regards
2/10 Horrible
Dahir
17 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay away from this hotel, Bad bad !!!
Dahir
Séjour de 3 nuits en décembre 2023
Réponse de Faith Misigoh le 29 déc. 2023
Dear Dahir,We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that ibis Styles Nairobi will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.Kind Regards
8/10 Bien
Patrik
14 déc. 2023
Patrik
Séjour de 1 nuit en octobre 2023
Réponse de Faith Misigoh le 29 déc. 2023
Dear Patrik,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Once more we thank you for sharing your experience with us and look forward to serving you again soon.Kind Regards
10/10 Excellent
IRA KIRUNGI JOHN
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
IRA KIRUNGI JOHN
Séjour de 2 nuits en décembre 2023
Réponse de Faith Misigoh le 8 déc. 2023
Dear Ira Kirungi,Thank you very much for sharing this great review of your recent stay at ibis Styles Nairobi, We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind Regards,Front Office Manager,
8/10 Bien
Jeffrey
Voyage d’affaires
22 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeffrey
Réponse de Faith Misigoh le 13 févr. 2024
Dear Jeffrey,First and foremost we would like to thank you for the praising review you shared following your recent visit to our ibis Styles hotel and we are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards,Front office manager
10/10 Excellent
Mohamed
18 nov. 2023
Mohamed
Séjour de 5 nuits en novembre 2023
Réponse de Faith Misigoh le 19 nov. 2023
Dear Mohamed,Thank you for reviewing your recent stay at ibis Styles Nairobi. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Looking forward to hosting you again in the near future.Kind Regards,Faith Misigoh,Front Office Manager.
10/10 Excellent
Oleksandra
Voyage d’affaires
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Oleksandra
Séjour de 2 nuits en novembre 2023
Réponse de Faith Misigoh le 14 nov. 2023
Dear Oleksandra,Thank you very much for sharing this great review of your recent stay at ibis Styles Nairobi. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. looking forward to host you again in the near future.Kind RegardsFront Office Manager
6/10 Satisfaisant
Gulnara
13 nov. 2023
Gulnara
Séjour de 1 nuit en novembre 2023
Réponse de Faith Misigoh le 17 nov. 2023
Dear Gulnara,Thank you for choosing ibis Styles for your stay we were delighted to have hosted you. We have noted on the concern raised on breakfast and we have sensitized the team. We look forward to hosting you in not a distant future. Kind Regards,Front Office Manager
6/10 Satisfaisant
valentina
Voyage d’affaires
12 nov. 2023
Les points forts : Personnel et service
I wouldn’t recommend
valentina
Séjour de 4 nuits en novembre 2023
Réponse de Faith Misigoh le 14 nov. 2023
Dear Valentina, We are very sorry to hear that you did not have a great experience in our hotel. Our mission is to provide excellent guest experience. we have noted your concern and we will make improvements accordingly.Kind regards,Front Office Manager
10/10 Excellent
Samuel
27 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Samuel
Séjour de 1 nuit en août 2023
Réponse de Faith Misigoh le 30 oct. 2023
Dear Samuel,Firstly we would like to thank you for choosing ibis Styles Nairobi once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind Regards,Front Office Manager,
10/10 Excellent
Walter
Voyage en famille
26 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walter
Séjour de 1 nuit en octobre 2023
Réponse de Faith Misigoh le 27 oct. 2023
Dear Walter,Thank you very much for sharing this great review of your recent stay at ibis Styles Nairobi, We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind Regards,Front Office Manager,
10/10 Excellent
Hillary
21 oct. 2023
Hillary
Séjour de 5 nuits en septembre 2023
Réponse de Faith Misigoh le 14 nov. 2023
Dear Hillary,Thank you very much for sharing this great review of your recent stay at ibis Styles Nairobi. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. looking forward to host you again in the near future.Kind RegardsFront Office Manager
8/10 Bien
Egbe Agbor, Brussels
21 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Egbe Agbor
Séjour de 2 nuits en octobre 2023
Réponse de Faith Misigoh le 22 oct. 2023
Dear Egbe,Greetings from ibis Style Nairobi and thank you for your positive comments. we are so glad to hear that you enjoyed your stay with us! Looking forward to hosting you again. Kind Regards,Front Office Manager
8/10 Bien
ALIYU
Voyage d’affaires
14 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ALIYU
Séjour de 1 nuit en octobre 2023
Réponse de Faith Misigoh le 17 oct. 2023
Dear Aliyu,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at ibis Styles Nairobi was an enjoyable one. Regarding room size, we do allocate rooms as per the booking preference, however in case of any upgrade we offer at a charge. for the refrigerator we have a big one at the reception. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards,Front Office Manager
10/10 Excellent
Osborne
14 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful hotel
Osborne
Séjour de 2 nuits en octobre 2023
Réponse de Faith Misigoh le 17 oct. 2023
Dear Osbone,Thank you for choosing ibis Styles Nairobi. First and foremost we would like to thank you for the praising review you shared following your recent visit at ibis Styles Nairobi, and we are delighted to read that we were able to match your expectations. Looking forward to hosting you again in the near future.Kind Regard,Front Office Manager
10/10 Excellent
Nishal
Voyage en couple
14 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nishal
Séjour de 4 nuits en octobre 2023
Réponse de Faith Misigoh le 17 oct. 2023
Dear Nishal,Greetings from ibis Style Nairobi and thank you for your positive comments. we are so glad to hear that you enjoyed your stay with us! Looking forward to hosting you again. Kind Regards,Front Office Manager
10/10 Excellent
Michael
12 oct. 2023
Michael
Séjour de 5 nuits en septembre 2023
Réponse de Faith Misigoh le 1 nov. 2023
Dear Michael,Thank you very much for sharing this great review of your recent stay at ibis Styles Nairobi, We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind Regards,Front Office Manager,
8/10 Bien
Robert
12 oct. 2023
Robert
Séjour de 1 nuit en octobre 2023
Réponse de Faith Misigoh le 1 nov. 2023
Dear Robert,Thank you very much for sharing this great review of your recent stay at ibis Styles Nairobi, We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind Regards,Front Office Manager,
10/10 Excellent
Arturo
Voyage en famille
10 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arturo
Séjour de 6 nuits en septembre 2023
Réponse de Faith Misigoh le 11 oct. 2023
Dear Arturo,Thank you for choosing ibis Styles Nairobi. First and foremost we would like to thank you for the praising review you shared following your recent visit at ibis Styles Nairobi, and we are delighted to read that we were able to match your expectations. Looking forward to hosting you again in the near future.Kind RegardsFront Office Manager