Avis sur Best Western Plus Meridian Hotel
Best Western Plus Meridian Hotel
6 Murang'a Road, Off Moi Avenue, Nairobi
Avis
8,8
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Séjour de 6 nuits en février 2024
Réponse de FOM le 22 févr. 2024
Dear Hassen, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Sylvain
21 janv. 2024
Sylvain
Séjour de 1 nuit en janvier 2024
Réponse de FOM le 24 janv. 2024
Dear Sylvain, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
4/10 Médiocre
Sylvain
12 janv. 2024
Sylvain
Séjour de 1 nuit en janvier 2024
Réponse de FOM le 12 févr. 2024
Dear Sylvain, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. Your feedback will be effectively used to take corrective measures concerning services. It breaks our heart to hear that we did not meet your expectation, Please accept our since apologies for the inconvenience caused. We have gotten InTouch through the email so that we can understand what could have went wrong. Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.
10/10 Excellent
teddy
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nairobi
teddy
Séjour de 2 nuits en novembre 2023
Réponse de FOM le 18 déc. 2023
Dear Teddy, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Yannic
31 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yannic
Séjour de 5 nuits en octobre 2023
Réponse de FOM le 2 nov. 2023
Dear Yannic, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Youssef
Voyage en groupe
3 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ca fait l'affaire
Youssef
Séjour de 1 nuit en septembre 2022
Réponse de F.O.M le 5 févr. 2023
Dear Youssef,Thank you for taking time to share your feedback with us. We are humbled to have had the pleasure of hosting you and we hope to host you again soon.With Best Regards,Best Western Plus Meridian Hotel Management Team.
8/10 Bien
Voyageur vérifié
Voyage d’affaires
7 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for business trips
Voyageur vérifié
Séjour de 5 nuits en février 2022
Réponse de F.O.M le 8 mars 2022
Dear Anonymous,
Greetings from Best Western Plus Meridian Hotel Nairobi.
We value your feedback and so we'd like to say thank you for taking time to review us. We hope to host you again soon.
With Best Regards,
Best Western Plus Meridian Management Team.
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
7 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fait le travail
Voyageur vérifié
Séjour de 3 nuits en janvier 2022
Réponse de F.O.M le 9 févr. 2022
Dear Anonymous,
Greetings from Best Western Plus Meridian Hotel Nairobi. Your feedback is very important to us and so we'd like to thank you for taking time out of your busy schedule to review us. It was a great honor to host you and we look forward to hosting you again soon.
With Best Regards,
Best Western Plus Meridian Hotel Management Team.
8/10 Bien
Kaoutar
25 sept. 2020
Les points forts : Propreté, personnel et service, confort de la chambre
Kaoutar
Séjour de 6 nuits en septembre 2020
Réponse de Duty Manager le 7 oct. 2020
Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
8/10 Bien
Kaoutar
24 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon établissement
Kaoutar
Séjour de 4 nuits en septembre 2020
Réponse de Duty Manager le 24 sept. 2020
Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
4/10 Médiocre
BEATRICE
14 déc. 2019
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
BEATRICE
Séjour de 1 nuit en décembre 2019
Réponse de FOM le 18 déc. 2019
Dear Valued Guest, Greetings! Thank you for taking the time to review about your stay at the Best Western Plus Meridian Hotel. We are an ISO certified hotel and we take care our guest feedback very seriously, we shall take corrective measures to mitigate the issues which you have mentioned. We empathize for the inconvenience that has caused you. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
8/10 Bien
Voyageur vérifié
26 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pas mal
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
Réponse de FOM le 28 sept. 2019
Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
8/10 Bien
Voyageur vérifié
Voyage d’affaires
22 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2019
Réponse de FOM le 23 mai 2019
Dear Valued Guest! Greetings! Thank you for writing this review on this platform, we are glad you had a wonderful stay with us. We empathize for the inconvenience that has caused you. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
10/10 Excellent
Mathieu
17 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect place to stay in Nairobi
Mathieu
Séjour de 1 nuit en mars 2019
Réponse de FOM le 18 mars 2019
Dear Valued Guest! Greetings! Thank you for writing this review on this platform, we are glad you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
10/10 Excellent
Amelle
23 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amelle
Séjour de 2 nuits en décembre 2018
Réponse de FOM le 24 déc. 2018
Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
10/10 Excellent
thierry
20 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FEEL LIKE HOME
thierry
Séjour de 3 nuits en novembre 2018
Réponse de FOM le 21 nov. 2018
Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
10/10 Excellent
Canelle
6 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Canelle
Séjour de 2 nuits en octobre 2018
Réponse de FOM le 8 oct. 2018
Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel
6/10 Satisfaisant
Voyageur vérifié
18 mai 2018
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en mai 2018
Réponse de FOM le 22 mai 2018
Dear Valued Guest, Greetings! Thank you for writing such a wonderful review over this forum, we are elated to know that you enjoyed the stay with us. Your beautiful review of our services and hospitality has elated to us and we are proud to have served you well. I am glad that you were well looked after and liked the hotel and the services. We have noted your feedback positively and seriously about the renewal and we are working on the same in order to enhance the guest the satisfaction. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for your words of encouragement. It was a delight serving you and we look forward to the pleasure of welcoming you back soon for another memorable stay. Warm regards Management Team Best Western Plus Meridian.
10/10 Excellent
Shaila
20 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shaila
Réponse de FOM le 21 avr. 2018
Dear Valued Guest, Greetings! Thank you for writing such a wonderful review over this forum, we are elated to know that you enjoyed the stay with us. Your beautiful review of our services and hospitality has elated to us and we are proud to have served you well. Thank you for your words of encouragement. It was a delight serving you and we look forward to welcoming you back soon for another memorable stay. Warm regards Management Team Best Western Plus Meridian.
8/10 Bien
Nhaila
18 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nhaila
Réponse de FOM le 19 avr. 2018
Dear Valued Guest, Greetings! Thank you for writing such a wonderful review over this forum, we are elated to know that you enjoyed the stay with us. Your beautiful review of our services and hospitality has elated to us and we are proud to have served you well. We have noted your feedback positively and seriously. Thank you f or your words of encouragement. It was a delight serving you and we look forward to welcoming you back soon for another memorable stay. Warm regards Management Team Best Western Plus Meridian.
10/10 Excellent
jean
11 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jean
Séjour de 1 nuit en janvier 2018
Réponse de FOM le 29 janv. 2018
Dear Jean,
Greetings from the Best Western Plus Meridian Hotel!
Thank you for reviewing us.
We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team.
We deeply value your patronage and look forward to welcoming you back soon.
Regards,
Management Team
Best Western Plus Meridian Hotel
10/10 Excellent
jean
6 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jean
Séjour de 1 nuit en janvier 2018
Réponse de FOM le 9 janv. 2018
Dear Guest,
Greetings from the Best Western Plus Meridian Hotel!
Thank you for reviewing us.
We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team.
We deeply value your patronage and look forward to welcoming you back soon.
Regards,
Management Team
Best Western Plus Meridian Hotel
8/10 Bien
Voyageur vérifié
25 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel accueillant en centre ville
Voyageur vérifié
Séjour de 2 nuits en novembre 2017
Réponse de FOM le 29 nov. 2017
Dear Guest,
Greetings from the Best Western Plus Meridian Hotel!
Thank you for reviewing us.
We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team.
We deeply value your patronage and look forward to welcoming you back soon.
Regards,
Management Team
Best Western Plus Meridian Hotel
8/10 Bien
Martin
13 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon raport qualité prix
Martin
Séjour de 1 nuit en novembre 2017
Réponse de Jesse le 15 nov. 2017
Dear Martin,
Greetings from the Best Western Plus Meridian Hotel!
Thank you for reviewing us.
We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team.
We deeply value your patronage and look forward to welcoming you back soon.
Regards,
Management Team
Best Western Plus Meridian Hotel
6/10 Satisfaisant
lucie, Kenya
1 août 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Restaurant, shower need to be improve
lucie
Séjour de 2 nuits en juillet 2017
Réponse de Safiyah Kurji le 9 août 2017
Thank you for taking the time to share your feedback. It is very important to us and helps us improve our services for all our guests. I am glad to know that you had a great experience with us and appreciated our rooftop swimming pool and gym. I have noted your comments about the better advice required from our staff on menu items as well as the improvement required on shower drainage in the room. Please know that your comments have been shared with the team and we will be looking into these further. I apologise for any inconvenience caused. I hope you will give us another opportunity to serve you in the future.
8/10 Bien
Paul
Voyage en groupe
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 2 nuits en avril 2024
Réponse de FOM le 23 avr. 2024
Dear Paul, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Carlos, Laredo
22 avr. 2024
Les points forts : Équipements
Carlos
Séjour de 2 nuits en février 2024
10/10 Excellent
Abong'o
Voyage d’affaires
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Abong'o
Séjour de 1 nuit en avril 2024
Réponse de FOM le 23 avr. 2024
Dear Abongo, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Hiroki, Wako
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hiroki
Séjour de 1 nuit en avril 2024
Réponse de FOM le 23 avr. 2024
Dear Hiroki, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Dawit
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dawit
Séjour de 2 nuits en avril 2024
Réponse de FOM le 23 avr. 2024
Dear Dawit, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We will certainly not fail to convey your very kind compliments to all of them. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Patrick
Voyage d’affaires
11 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Patrick
Séjour de 3 nuits en avril 2024
Réponse de FOM le 15 avr. 2024
Dear Patrick, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Pierre, calgary
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pierre
Séjour de 3 nuits en avril 2024
Réponse de FOM le 15 avr. 2024
Dear Pierre, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Dawit
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dawit
Séjour de 8 nuits en mars 2024
Réponse de FOM le 8 avr. 2024
Dear Dawit, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Anna, Mississauga
Voyage en groupe
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anna
Séjour de 2 nuits en mars 2024
Réponse de FOM le 8 avr. 2024
Dear Anna, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
siroos
Voyage en famille
1 avr. 2024
Les points forts : Équipements
siroos
Séjour de 1 nuit en mars 2024
Réponse de FOM le 3 avr. 2024
Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Teresia
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Teresia
Séjour de 12 nuits en mars 2024
Réponse de FOM le 3 avr. 2024
Dear Teresia, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
6/10 Satisfaisant
Si Cheng, san francisco
Voyage en groupe
31 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Si Cheng
Séjour de 3 nuits en mars 2024
Réponse de FOM le 3 avr. 2024
Dear Si Cheng, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We will certainly not fail to convey your very kind compliments to all of them. In regard to wifi, shower water and amenities, We have noted the concerns raised and we have forwarded your comments to the relevant head of department for action.Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.
8/10 Bien
Tanja
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tanja
Séjour de 1 nuit en mars 2024
Réponse de FOM le 3 avr. 2024
Dear Tanja, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Brad
Voyage en couple
31 mars 2024
Les points forts : Propreté et personnel et service
Brad
Séjour de 2 nuits en mars 2024
Réponse de FOM le 3 avr. 2024
Dear Brad,First and foremost, we would like to thank you for the praising review you shared following your recent visit to Nairobi and we are delighted to read that we were able to match your expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We have noted the concerns raised in regards to wifi and power issue and we have forwarded your comments to the relevant head of department for action. Again, we thank you for this very kind review and we look forward to serving you again soon. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
8/10 Bien
siroos
29 mars 2024
siroos
Séjour de 2 nuits en mars 2024
Réponse de FOM le 18 avr. 2024
Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
siroos
Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
siroos
Séjour de 3 nuits en mars 2024
Réponse de FOM le 3 avr. 2024
Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Michael A.
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael A.
Séjour de 4 nuits en février 2024
Réponse de FOM le 3 avr. 2024
Dear Michael, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
J.
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J.
Séjour de 3 nuits en mars 2024
Réponse de FOM le 25 mars 2024
Dear J, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Caitlin
Voyage en couple
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Caitlin
Séjour de 1 nuit en janvier 2024
Réponse de FOM le 6 mars 2024
Dear Caitlin, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Daniel
Voyage en couple
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en février 2024
Réponse de FOM le 5 mars 2024
Dear Daniel, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Epiphane
Voyage en couple
1 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Epiphane
Séjour de 2 nuits en février 2024
Réponse de FOM le 5 mars 2024
Dear Epiphane, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Alecia
1 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alecia
Séjour de 1 nuit en février 2024
Réponse de FOM le 5 mars 2024
Dear Alecia, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Kelly
29 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kelly
Réponse de FOM le 5 mars 2024
Dear Kelly, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Paolo
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paolo
Séjour de 1 nuit en février 2024
Réponse de FOM le 5 mars 2024
Dear Paolo, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
2/10 Horrible
Ibrahim
Voyage d’affaires
25 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ibrahim
Réponse de FOM le 14 mars 2024
Dear Ibrahim, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We have noted all the concerns you raised and we have forwarded to the head of departiment for cations. For the invoice, i have seen your booking was through third party expedia and it was paid for, and for such kind of bookings, you can only get the invoice from expedia which was explained to you. Please accept our sincere apologies for any inconvenience this might have caused. Please give us another chance to serve you. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi