- Les points faibles : Personnel et service
Fraudulent host ever met... false photos and detai
Host put misleading photos and text on advert. Kitchen equipment not provided although offered when Booking. Power missing halfday and host put phone off, so contact not possible. Water often suddenly missing while one is showering. Wifi missing for 4 days and host ignored phone calls and messages, host recalculated price asking for more money, host calculated new higher price without including tax and agent fees. So we lose money since host deducted hotels.com charges. This host is fraudulent and cannot be trusted at all. The room cleaned only once, gabbage not removed, washroom dirty and smelly. If others say place is good, then they are merely friends paid to give wrong information for review, or the host has other rooms that are better and treats guest differently. Once the host realizes a guest comes from abroad, they start to find ways to increase the rate and recalculate the days of stay based on the net amount they get from the agent. Although visitors come via expedia/hotelscom, the host does not personally pay for the services. Host puts full burden on guest. Worst host ever met. We lost 5 stay days after host recalculated the rate to their favour. We booked studio apartment but were offered backpacker room without cooking possibility. So the photos and text on booking details are fraudulent.