Vue de la chambre

Avis sur The Sandbar Hotel, Trademark Collection by Wyndham

2.5 out of 5
The Sandbar Hotel, Trademark Collection by Wyndham
1804 S Ocean Boulevard, Myrtle Beach, SC

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 341 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 244 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 164 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 109 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 142 avis sur 1000." "

7,2/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2020
Réponse de Tyler le 8 mars 2020
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and hope to have you back soon to provide a superior experience. Thank you

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de SC le 6 sept. 2019
Thank-you for your rating. We greatly appreciate it!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
On a adoré avoir la vu sur la mer !! C’était superbe !!! La chambre était très propre . On était a proximité de toutes les attractions!!! Par contre les femmes de chambres oubliaient de faire le ménage dans ma chambre je devais appeler à la réception à plusieurs reprises . Votre hôtel est superbe !!!!
Séjour de 7 nuits en juin 2019
Réponse de Tyler le 16 juil. 2019
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.

10/10 Excellent

Betty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

2/10 Horrible

Kimberly

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Old dirty broken down
Séjour de 3 nuits en avril 2024

4/10 Médiocre

Jeremy

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The hotel looked nothing like the pictures. The rooms were dirty, floors were not cleaned, inside pools were nasty and you could not see to the bottom.
Séjour de 3 nuits en avril 2024

10/10 Excellent

D'Andre

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice
Séjour de 2 nuits en avril 2024
Réponse de The Sandbar Hotel le 8 avr. 2024
Dear D'Andre,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your experience at our hotel.Your satisfaction is our top priority, and we strive to provide exceptional service and accommodations to all our guests. We look forward to welcoming you back for another enjoyable stay in the future. We will be renovating one of our buildings later this year and make the guest experience even better.Warm regards,The Sandbar Hotel

6/10 Satisfaisant

Matthew

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Équipements
Overpriced, even for Myrtle Beach. Room was ok, but not stocked with any dishes or utensils even though it had a kitchen. No broom to help keep sand under control, and how is a single king bed a room that can accommodate 4? Entryways and elevator were dirty and parking was horrible. Only plus was that i had my 2 small dogs at a reasonable fee.
Séjour de 2 nuits en avril 2024
Réponse de The Sandbar Hotel le 8 avr. 2024
Dear Matthew,Thank you for taking the time to share your feedback with us. We regret to hear that your recent stay did not meet your expectations. Please accept our sincere apologies for any inconvenience you experienced during your visit.We appreciate your constructive criticism regarding the lack of kitchen amenities and cleanliness issues you encountered. Rest assured, we will address these concerns with our team to rectify them promptly.Regarding the room accommodations, we understand your disappointment and will review our descriptions to ensure they accurately represent the available amenities and bedding arrangements.We are pleased to hear that you found our pet policy reasonable, and we hope that you and your furry companions could enjoy your time with us despite the challenges you faced.As part of our recent change in ownership, we are implementing significant changes to address the issues you mentioned. This includes enhancing room amenities, cleanliness standards, and parking facilities to better accommodate our guests.We appreciate your feedback and hope to have the opportunity to welcome you back in the future to experience the improvements firsthand.Warm regards,The Sandbar Hotel

4/10 Médiocre

Maureen

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Only two outlets worked in the entire room. Had to move bed out to get to outlet by the bed. It's very obviously a really old hotel. Very tight parking. Noisy. Pool and hot unappealing enough that no one in my party wanted to go in it. Saw employees take a gross looking mattress out of a room. It was walking distance to the beach, lol.
Séjour de 1 nuit en avril 2024
Réponse de The Sandbar Hotel le 8 avr. 2024
Dear Maureen,Thank you for sharing your feedback with us. We apologize for falling short of your expectations during your recent stay. We understand your concerns and want to assure you that we are committed to improving our guest experience.As part of our recent change in ownership, we are implementing significant changes to address the issues you mentioned. This includes enhancing room amenities, cleanliness standards, and parking facilities to better accommodate our guests.We appreciate your feedback and hope to have the opportunity to welcome you back in the future to experience the improvements firsthand.Warm regards,The Sandbar Hotel

10/10 Excellent

Desiree

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed our stay here.
Séjour de 1 nuit en avril 2024
Réponse de The Sandbar Hotel le 8 avr. 2024
Dear Desiree,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your experience at our hotel.Your satisfaction is our top priority, and we strive to provide exceptional service and accommodations to all our guests. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,The Sandbar Hotel

8/10 Bien

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really enjoyed our stay. A little dated but clean and right across from the beach. The staff was excellent and friendly!
Séjour de 2 nuits en mars 2024
Réponse de The Sandbar Hotel le 8 avr. 2024
Dear Elizabeth,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us and that our friendly staff made a positive impression on you.We appreciate your feedback regarding the condition of our hotel, and we are excited to share that we will be undergoing renovations at the end of this year to enhance our facilities and provide an even more enjoyable experience for our guests.We look forward to welcoming you back for another fantastic stay once our renovations are complete.Warm regards,The Sandbar Hotel

4/10 Médiocre

Karianne

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The linen and towels were crisp and clean, but the room itself was dirty. No daily room service or cleaning. The room smelled like "pot" and the neighbors were very noisy. We witnessed several drug exchanges outside and didnt feel safe. We will never return and do not recommend to anyone.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Tamasharay

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really liked the ocean front. Also as a person who works in fraud for a bank i really appreciate the fact you need your id to match the card info. Pet friendly is the best and we will keep staying here in the future
Séjour de 2 nuits en mars 2024

4/10 Médiocre

Bre'Aunna

Séjour de 4 nuits en mars 2024

4/10 Médiocre

Kathleen

Séjour de 4 nuits en mars 2024

2/10 Horrible

timmia

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Wydam should be ashamed. This property is a dump and should be condemned. There is old and there is poorly kept. The room stank so bad and was not cleaned. The shower curtain was too long and you had to stand on it while showering. The bed skirts were wrinkled and the walls were dirty. I booked because of the Wyndom name, NEVER AGAIN! The baseboards had holes in them and, I still cannot believe how filthy the walls were.

8/10 Bien

Kristie

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super friendly staff!
Séjour de 2 nuits en mars 2024

10/10 Excellent

Lori

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay and looking to return.
Séjour de 2 nuits en mars 2024

4/10 Médiocre

Sharon

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Great location! Needs updating !!! No pots pans bowls utensils. Needs a thorough update and cleaning. Staff was wonderful!
Séjour de 11 nuits en mars 2024

8/10 Bien

Shelley

Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
The staff at this property are amazing. They were always pleasant and helpful!
Séjour de 4 nuits en mars 2024

10/10 Excellent

linda, Sanford

Séjour de 2 nuits en mars 2024
Réponse de The Sandbar Hotel le 8 avr. 2024
Dear Linda,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us and that our friendly staff made a positive impression on you.We are excited to share that we will be undergoing renovations at the end of this year to enhance our facilities and provide an even more enjoyable experience for our guests.We look forward to welcoming you back for another fantastic stay once our renovations are complete.Warm regards,The Sandbar Hotel

10/10 Excellent

Kristin

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed my short stay with my boyfriend over the weekend. Clean, quiet, and very convenient for all our needs.
Séjour de 2 nuits en mars 2024
Réponse de Tim - GM le 6 mars 2024
Thank you for staying with us at the Sandbar Hotel. We appreciate your patronage and the great score.

10/10 Excellent

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were very kind/professional at check in.
Séjour de 1 nuit en février 2024
Réponse de Tim - GM le 26 févr. 2024
Thank for staying at the Sandbar Hotel. We appreciate the great score and glad to see that you had a nice stay with us.

2/10 Horrible

Kristie

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Limited Hot Water, very noisy and loud all the time from the outside. Not a safe area, housekeeping services were not daily.
Séjour de 3 nuits en février 2024
Réponse de Tim - GM le 21 févr. 2024
I'm sorry to see that you had a bad experience at our hotel. I will share your feedback with the team. I'll have my maintenance manager check on the hot water and remind my housekeeping manager that we need to make sure we are servicing rooms.

6/10 Satisfaisant

Athena

Voyage en couple
It was okay. Just make sure you book oceanfront. There are no balconies in the other rooms. Standard motel accommodations.
Séjour de 2 nuits en février 2024
Réponse de Tim - GM le 21 févr. 2024
Thank you for sharing feedback from your recent stay with us. I'm sorry if there was confusion in our room descriptions. Your comment is accurate, the oceanfront rooms are the only ones with private balconies.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved it
Séjour de 2 nuits en décembre 2023
Réponse de Tim - GM le 21 févr. 2024
Thank you for the nice comment and great score! We appreciate you choosing to stay with us at the Sandbar Hotel.

2/10 Horrible

Kirby

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We were incredibly disappointed with this property! First the area felt completely unsafe. The room was in need of major updates and was dirty. The lamps are rusted, the safe is old and filthy. The walls are crumbling. There are huge gaps at the tops of the doors to outside..the curtains and walls.had stains. The whole room smelled like fried food. We immediately left after checking in and found somewhere else to stay.
Réponse de Tim - GM le 21 févr. 2024
I'm sorry that you had such a poor experience with us. We'll review your feedback and make the necessary corrections. I hope that you great stay and a good time in Myrtle Beach.

10/10 Excellent

Eline

Beautiful setting. Coffee makers arent normal and couldnt find pods in stores and wasnt replaced daily by cleaning staff so had to cross the streetdaily to retrieve pods for coffee maker
Séjour de 3 nuits en février 2024
Réponse de Tim - GM le 14 févr. 2024
Thank you for staying us at the Sandbar Hotel. Sorry that you had a small challenge getting your coffee replenished. I'll mention it to the team. We appreciate the great score!

8/10 Bien

Kristin

Voyage en couple
Les points forts : Équipements
I liked the overall stay
Séjour de 2 nuits en décembre 2023
Réponse de Tim - GM le 14 févr. 2024
Glad to see that you had a nice stay with us at the Sandbar Hotel. Thanks for the great score.

10/10 Excellent

Keisha

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Overall a wonderful stay.! The staff and property are top notch.! We’ll definitely keep coming back❤️
Séjour de 2 nuits en février 2024
Réponse de Tim - GM le 14 févr. 2024
Thanks for staying with us at the Sandbar Hotel. We appreciate the great score and kind words.

10/10 Excellent

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very enjoyable
Séjour de 1 nuit en janvier 2024
Réponse de Tim - GM le 14 févr. 2024
Thank you for the great score! We appreciate your choosing to stay at the Sandbar Hotel.

10/10 Excellent

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I absolutely love this place minutes from so many things to do
Séjour de 4 nuits en janvier 2024
Réponse de Tim - GM le 16 janv. 2024
We appreciate you choosing to stay with us at the Sandbar Hotel. Thank you for the kind words and great score.

8/10 Bien

Kimberly

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté et équipements
Loved the pet friendly. Clean place. Beachfront rooms are great.
Séjour de 3 nuits en décembre 2023
Réponse de Tim - GM le 16 janv. 2024
thanks for staying with us at the Sandbar Hotel. We're glad that you and your fur baby had a great stay with us.

10/10 Excellent

Nicole

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the space in the unit and the wrap around balcony. Only issue we had was no dish soap, paper towels in the unit.
Séjour de 1 nuit en décembre 2023
Réponse de Tim - GM le 2 janv. 2024
Thank you for staying with us at the Sandbar Hotel. We appreciate your patronage and the great score. I'm sorry that a few items were missing. I'll check with my housekeeping manager to make sure she has te supplies she needs.

10/10 Excellent

Miriam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Tim - GM le 2 janv. 2024
We appreciate your choosing to stay with us at the Sandbar Hotel. Thank you for the great score as well.

10/10 Excellent

Charlette M

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Tim - GM le 26 déc. 2023
Thank you for staying at the Sandbar Hotel. We appreciate your patronage and the great score!

10/10 Excellent

Yan

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Tim - GM le 26 déc. 2023
Thanks for the great score! Glad to see that you had nice stay with us at the Sandbar Hotel. We appreciate your choosing to stay with us.

10/10 Excellent

AMANDA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Tim - GM le 18 déc. 2023
Thank you for the fantastic score! We're glad to see that you had a great stay with us at the Sandbar Hotel. Hope you will stay with us again on your next visit to the Myrtle Beach area.

10/10 Excellent

Beverly

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Tim - GM le 8 déc. 2023
Thank you for staying at the Sandbar Hotel. We appreciate the great score and are glad to see that you had a great stay with us.

2/10 Horrible

Victoria

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The beds are extremely small and uncomfortable. I would not stay there again. Also if you book with the hotel directly it is a lot cheaper!
Séjour de 2 nuits en novembre 2023
Réponse de Tim - GM le 8 déc. 2023
Thank you for staying with us. I'm sorry that the bed was not to your liking. All of our units have either a king or queen bed and we are looking to replace some of the mattresses in 2024 so we hope that you will come back and try us again.

10/10 Excellent

Telisha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The lady at front desk friday name Rose deserves 20 stars she was amazing in lease acknowledge her please
Séjour de 2 nuits en novembre 2023
Réponse de Tim - GM le 16 nov. 2023
Thank you for the kind words. We appreciate you choosing to stay with us at Sandbar Hotel. I will be sure to share you comments with my team.

6/10 Satisfaisant

Ernest

Séjour de 1 nuit en novembre 2023
Réponse de Tim - GM le 7 nov. 2023
Thank you for staying with us. Always looking for feedback so we can improve ourselves. Please feel free to reach out to us if there was anything we could have done better or if there was something extraordinary I can share with the team.

10/10 Excellent

ANNMARIE

Les points forts : Équipements
I truly enjoyed my stay at Sandbar. It is definitely the nicest looking hotel on the block from the outside. There is a main area with rooms and the outdoor pool and on the other side of the street is the tower overlooking the beach. My Saturday and Sunday stay was “off season” so I had the pool to myself one day which was lovely and relaxing. My room was in the tower and was quiet and great views. The staff was excellent. Coffee juice and water all day and breakfast 630-930 waffles and muffins. 20 min drive from pretty much everything you want to see or do. Recommend for the budget friendly.
Séjour de 2 nuits en octobre 2023
Réponse de Tim - GM le 6 nov. 2023
Thank you for the great score and nice comments! we appreciate you choosing to stay with us at the Sandbar Hotel. I'm glad to see that you had a great stay and I will share your comments with the team. Hope to see you again should your travels bring you back to the Myrtle Beach area.

4/10 Médiocre

Stephanie, Grove City

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Tim - GM le 2 nov. 2023
Thank you for staying with us. We appreciate your patronage. I'm sorry to see that we were not quite up to par. Please feel free to reach out with any specific feedback .

10/10 Excellent

Gilleattro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great everything
Séjour de 4 nuits en octobre 2023
Réponse de Tim - GM le 31 oct. 2023
Thank you for the great score! We appreciate your choosing to stay with us at the Sandbar Hotel. We look forward to hosting you again should your travels bring you back to Myrtle Beach.

10/10 Excellent

Ulysses

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
Great Hotel And Staff!!!!
Séjour de 3 nuits en octobre 2023
Réponse de Tim - GM le 31 oct. 2023
Very glad to see that you had a great stay with us at the Sandbar Hotel! We appreciate your patronage and the great score. Hope to see you again soon.

6/10 Satisfaisant

Michael John

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
First, the staff was great and helpful. There is a lot of work going on to update the property. We spent far too much time going back and forth to the office. We had no blow dryer, had an efficiency but no supplies (pots, pans, silverware) and the staff, after asking for a set up, brought a wash cloth and dish towel. So we ate out every meal. Guess it’s good we were on vacation.
Séjour de 4 nuits en octobre 2023
Réponse de Tim - GM le 31 oct. 2023
Thank you for staying with us. I'm sorry that things didn't go as smoothly as they should. I'll share your feedback with my housekeeping manager and make sure that she has all of the tools and supplies that her staff needs.Thanks again for your patronage and we hope that you will choose to stay with us again in the future.

10/10 Excellent

Erica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en août 2023
Réponse de Tim - GM le 27 oct. 2023
Thank you for staying at the Sandbar Hotel. I'm glad that you had a great stay. We appreciate the great score and I'll be sure and share it with the team!

2/10 Horrible

Herbert, Bamberg

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements
I went to pay for my reservations and they had canceled them. I did Reserve now Pay later. I told them that I would be paying cash and they refused. Said they do NOT accept cash ONLY credit cards. I was EXTREMELY disappointed. I had to then go and look for another hotel to stay
Séjour de 2 nuits en octobre 2023
Réponse de Tim - GM le 26 oct. 2023
I'm sorry that the reservation process was difficult. I don't know the specifics of your reservation but I will certainly look into it and see what we can do better going forward.