Suite, 1 très grand lit, balcon, vue plage | Vue sur la plage/l’océan

Avis sur Novotel Bahrain Al Dana Resort

4 out of 5
Novotel Bahrain Al Dana Resort
121 Sheikh Hamad Causeway, Manama

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 117 avis sur 381." "
Note des voyageurs de 8 (Bien), d’après 136 avis sur 381." "
Note des voyageurs de 6 (Satisfaisant), d’après 68 avis sur 381." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 381." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 381." "

7,8/10

Propreté

7,6/10

Personnel et service

7,0/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

4/10 Médiocre

JACQUES

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
A éviter pour le moment.
Cet établissement est vieillissant voire vieillot. Mais le pire c'est le personnel. Aucun n'est souriant, aucun n'est serviable comme nous pourrions l'attendre dans ce genre d'établissement. Il semblerait qu'il y ait un malaise car tous le personnel est dans cet état d'esprit. Il faut en permanence batailler pour avoir un couvert, une serviette, un café et j'en passe. Changer vite sous peine de fermeture.
Séjour de 5 nuits en février 2020
Réponse de Novotel Bahrain Al Dana Resort le 2 mars 2020
Dear Mr. Jacques, We thank you very much for your constructive feedback regarding your recent stay. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression. Sincerely yours,

8/10 Bien

Arnaud

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bien placé, Sympa
Very nice staff (some of the laydies at front desk were very helpfull). Easy to find. Nicely made. only few disapointment : rooms not soundsproof at all and need refreshment (electricity for example) Nice for holidays, a little less for business.
Séjour de 2 nuits en octobre 2019
Réponse de Amid Yazji le 7 nov. 2019
Dear Arnaud, It is always a thrill to get a feedback, particularly when it is positive as your experience was. We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort. Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members. Thank you again for your kind comments and patronage. We look forward to serving you again soon

10/10 Excellent

Bertrand

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Ahmed Sherief le 15 mars 2017
Dear Bertrand, We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely Ahmed Sherief Operations Manager

8/10 Bien

Stef, Toulouse

Les points forts : Personnel et service et confort de la chambre
Hotel proche du centre, tres bien avec des enfants
petit dejeuner excellent, le restaurant de poisson est correct L'accueil est correct, sans plus. Pour une chambre ou nous etions 4, besoin de demander des draps pour le lit supplementaire et 2 serviettes supplementaires

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

Michel, Marly le roi

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Mal placé et viellot
En dépit d'un personnel très serviable, je ne recommande pas cet hotel, ma chambre était lugubre, la plage est un mouchoir de poche, de l'autre côté vue sur une épave...Son emplacement est éloigné de tout point d'intérêt à part le musée...Dommage, non vraiment pas.

6/10 Satisfaisant

Charles, Brest

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Critiques de circonstance
Hotel est loin de tout et n'est interessant qu'à la saison chaude puisqu'il bénéficie d'une plage; Service également moyen.

4/10 Médiocre

E, Riyadh KSA

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Rapport qualité prix médiocre
Chambre non prête à l'arrivée, pas même un rafraichissement offert pour patienter ; livraison des plats en chambre payante et demande d'un supplément pour le lit d'enfant ! Pas à la hauteur de la charte qualité d'un Novotel. Limite sentiment d'arnaque.

2/10 Horrible

hasan

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
I am very upset about my stay with you
Unfortunately, I book and stay with you so that I can relax all my energy while I work, but unfortunately, at exactly 7 a.m., your maintenance work began on my room. Is this consistent with the name of the Novotel hotel in the world? I am very disturbed by your poor arrangement. If you have maintenance in a building, you do not have the right to provide it. Rooms near the maintenance area, which caused me inconvenience, and I will inform everyone of this misfortune that befell me.
Séjour de 1 nuit en décembre 2023
Réponse de Novotel Bahrain Al Dana Resort. le 4 janv. 2024
Dear Hassan,Thank you for your review of Novotel Bahrain Al Dana Resort. We appreciate you taking the time to provide feedback about your stay. We are sorry to hear that construction work disrupted your stay, and we understand the inconvenience this may have caused. At Novotel Bahrain Al Dana Resort, we strive to ensure that guests experience a comfortable and peaceful stay with us, so we are disappointed that our efforts fell short of meeting your expectations in this instance. We will take your feedback on board as we continuously aim to improve our services for all of our guests, once again please accept our apology for the inconvenience caused. Again, thank you for taking the time to share your experience with us.

4/10 Médiocre

Richard

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Poor service. Cost cutting affects quality.
I have stayed in the Novotel Al Dana, Bahrain several times over the last 18 year's of visiting Bahrain. The last time was 7 year's ago and there have certainly been changes since then, not for the better. The service around the beach bar area was terrible, with the bar being unmanned much of the time. Cleaning of the room was also an issue. Apparently now you have to book a time if you want your room cleaned. This wasn't explained at check-in and in my opinion should be automatic and not require a booking. I complained to the duty manager who explained there had been cut backs since Covid-19. I have stayed in other hotels in Bahrain and their service is much better and hasn't had these cuts. I would recommend staying elsewhere if you want a drink and if you require daily room cleaning. Very sad as used to be a great hotel.
Séjour de 4 nuits en décembre 2023
Réponse de Novotel Bahrain Al Dana Resort. le 9 déc. 2023
Dear Mr. Champken, we thank you very much for your feedback regarding your recent stay.Your feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests. Please allow us to share with you that the team members of the pool bar and beach bar are always around the outlet serving guest requests, but may be at this time they are busy handling other guest we apologize for the inconvenience happened and we will share your comment with the concerned department. we would like also to share with you that room cleaning it's provided upon guest request as mentioned in our hotel information letter given upon check in and the tent card placed in the room since we are following our sustainable development program to save our precious environmental resources Meantime we look forward for your next visit at Novotel Bahrain Al Dana ResortSincerely yours

10/10 Excellent

Christopher, Chipping Norton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en octobre 2023
Réponse de Novotel Bahrain Al Dana Resort. le 2 nov. 2023
Dear Mr. Christopher,Thank you very much for your review. It was a pleasure to know how much you have enjoyed your stay with us We always try our best to make sure our guests have an excellent experience.Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort .Kind regards,

2/10 Horrible

Walid

Séjour de 3 nuits en octobre 2023
Réponse de Novotel Bahrain Al Dana Resort. le 1 nov. 2023
Dear Walid,Thank you for taking the time to tell us about your experience at the Novotel Bahrain Al Dana Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Excellent

Sameer

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
We had a great sty with the kids. Imane was really helpful and arranged an upgrade as it was the children’s birthdays this weekend. Catered to all our needs. The hotel is nice, if dated but staff in general were approachable and helpful. Have stayed here before as the pool and beach area are good especially for the kids. Breakfast has improved from the last time I stayed which is good.
Séjour de 1 nuit en octobre 2023
Réponse de Novotel Bahrain Al Dana Resort. le 10 oct. 2023
Dear Sameer,It is always a thrill to get a feedback, particularly when it is positive as your experience was.We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort.Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members.Thank you again for your kind comments and patronage. We look forward to serving you again soon

10/10 Excellent

Dmitriy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en août 2023
Réponse de Novotel Bahrain Al Dana Resort. le 20 sept. 2023
Dear Dmitriy,It is always a thrill to get a feedback, particularly when it is positive as your experience was.We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort.Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members.Thank you again for your kind comments and patronage. We look forward to serving you again soon.Sincerely

8/10 Bien

GARY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Novotel Bahrain Al Dana Resort. le 19 août 2023
Dear Mr. Gary,We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Sebastiaan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place and very friendly staff
Réponse de Novotel Bahrain Al Dana Resort. le 3 août 2023
Dear Mr. Sebastiaan,We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Novotel Bahrain Al Dana Resort. le 3 août 2023
Dear Valued Guest,Thank you for taking the time to share your experience with usYour kind words about our team members are greatly appreciated.At Novotel Bahrain Al Dana Resort, we strive to ensure that our guests have a memorable stay with us whether it’s through providing a warm welcome or offering excellent service.We would like to thank you again for your kind feedback and look forward to welcoming you back in the near future.Sincerely,

6/10 Satisfaisant

Tucker

Les points forts : Propreté et personnel et service
Nice but outdated
Séjour de 6 nuits en mai 2023
Réponse de Novotel Bahrain Al Dana Resort. le 23 mai 2023
Dear Mr. Tucker,We appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort.We would like tot assure you that our room’s soft refurbishment has been recently on going.Thank you again for sharing your experience, and we are looking forward to welcome you again at Novotel Bahrain Al Dana Resort!Sincerely,

2/10 Horrible

mohammed

Voyage en famille
Les points faibles : Personnel et service et confort de la chambre
Unprofessional front desk supervisor. Reservations was for a supervisor room but he gave me a standard room and his justification was the hotel is fully booked eventhough my reservation was confirmed and refused to credit the deference in mt account and had to accept or find others hotels thats is totally Unprofessional way to treat a paying customer
Séjour de 1 nuit en mai 2023
Réponse de Novotel Bahrain Al Dana Resort. le 23 mai 2023
Dear Mohammed,Thank you for your recent visit to Novotel Bahrain Al Dana Resort We would like to thank you for bringing to our attention your experience with us. Your feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests. Please allow us to share with you that according to our system record it’s showing that your booking was for two rooms, one was Twin bed without balcony and the other with king bed with balcony overlooking to the swimming pool since the booking under the same family name our team upgraded both rooms to a connecting rooms with sea view free of charge after you checked in you prefer to change with a special location which’s was not available at the time of your arrival, Moreover that later on we moved your room again to a superior pool view room second floor and twin room without balcony on higher floor as per your good self-request in order to won your satisfaction Meantime we would like to share with you that the standard amenities in the superior rooms are Hand soap, Shower Gel & Shampoo other all amenities are available in the next room’s categories but still we can provide all the other amenities upon guest request If you have any questions or comments regarding this matter, please feel free to contact us directly Sincerely yours,

4/10 Médiocre

mohammed

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
unprofessional reception supervisor
my reservation was for a superiore room and when i checked in the supervisor gave me standard room, without consulting me actually he laid to me stating that is very good room. i checked the room out and it was so small and not balacony. i compained to the supervisor and his answer was we are sorry we are fully booked even though i has a reservation and it was confrimed for a ssuperiore room and worse then that he tryied to sell me and upgarde for extra 20BD. which is crezy becase i have already paid. room did not have any toothbrush and shivers. one more thing my booking was though hotel.com and when i complain to them they called the hotel and the same supervisor laid to them and stated that we were check in a superiore room. this is my experience with the hotel 18/05/2023.
Séjour de 1 nuit en mai 2023
Réponse de Novotel Bahrain Al Dana Resort. le 21 mai 2023
Dear Mohammed,Thank you for your recent visit to Novotel Bahrain Al Dana Resort We would like to thank you for bringing to our attention your experience with us. Your feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests. Please allow us to share with you that according to our system record it’s showing that your booking was for two rooms, one was Twin bed without balcony and the other with king bed with balcony overlooking to the swimming pool since the booking under the same family name our team upgraded both rooms to a connecting rooms with sea view free of charge after you checked in you prefer to change with a special location which’s was not available at the time of your arrival, Moreover that later on we moved your room again to a superior pool view room second floor and twin room without balcony on higher floor as per your good self-request in order to won your satisfaction Meantime we would like to share with you that the standard amenities in the superior rooms are Hand soap, Shower Gel & Shampoo other all amenities are available in the next room’s categories but still we can provide all the other amenities upon guest request If you have any questions or comments regarding this matter, please feel free to contact us directly Sincerely yours,

10/10 Excellent

Martin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mai 2023
Réponse de Novotel Bahrain Al Dana Resort. le 17 mai 2023
Dear Martin,Thank you very much for your review.It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort .Kind regards,

10/10 Excellent

stefanos

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Novotel Bahrain Al Dana Resort. le 9 mai 2023
Dear stefanos ,We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

2/10 Horrible

James

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not recommended
I booked an ocean view suite and instead was given a pool view. I was overcharged by 40%, many different items in the room didn’t work including the phone, the sliding door was broken and made noise all night and the water that came out of the bath tub was brown
Séjour de 1 nuit en mars 2023
Réponse de Novotel Bahrain Al Dana Resort le 5 avr. 2023
Dear Mr. James,We thank you for sharing your feedback regarding your recent stay. Your feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests. Please allow us to share with you that according to our system record it’s showing that your booking was for a one bedroom suite with balcony overlooking to the beach, which was given upon check in, please refer back to the booking terms and conditions Meantime we would like to share with you the suite been inspected by our team and all the above mentioned are function well, If you have any questions or comments regarding this matter please feel free to contact us directly. Sincerely yours,

2/10 Horrible

ALVARO

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel dates back to the 80's. They haven't invested a dime since. The staff do not seem to have been trained on customer service. There's no way I'm ever staying there again.
Séjour de 2 nuits en février 2023
Réponse de Novotel Bahrain Al Dana Resort le 25 mars 2023
Dear Mr. Alvaro,We appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort.We would like tot assure you that our rooms soft refurbishment has been recently on going.Meantime we look forward for your next visit Novotel Bahrain Al Dana ResortSincerely yours,

10/10 Excellent

Zukhra

Séjour de 3 nuits en février 2023
Réponse de Novotel Bahrain Al Dana Resort le 18 févr. 2023
Dear Mr. Zukhra,We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. we are happy to know that you and your family enjoyed your stay with usLooking forward to welcome you again soon Sincerely

10/10 Excellent

gregory

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good
Hotel was in a great location with good facilities. We selected the half board option and the food was great both at breakfast and dinner. A few suggestions of improvement would be that the lady who worked in the kids club was asleep at times whilst I was looking after my daughter in there. Also for the half board dinner option it would be nice to be offered something to drink other than water.
Séjour de 5 nuits en janvier 2023
Réponse de Novotel Bahrain Al Dana Resort le 27 janv. 2023
Dear Gregory,We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bien

Zuhair

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2023
Réponse de Novotel Bahrain Al Dana Resort le 18 janv. 2023
Dear Zuhair,We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you.I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal.Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit.We wish you all the best in your business and personal endeavors.Sincerely yours

10/10 Excellent

Sayed Mujtaba

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022
Réponse de Novotel Bahrain Al Dana Resort le 8 déc. 2022
Dear Sayed Mujtaba ,We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you.I am really happy to read that the accommodations and services were up to your expectations, as complete satisfaction is our goal.Together with my team, would very much appreciate to welcoming you as a regular guest and we are looking forward for your next visit.We wish you all the best

8/10 Bien

Qazim

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr gutes Hotel, freundlich personal, gute Einrichtung, grosses Zimmer Hotel, super Pool und eigener Strand, in der Mitte zischen Flughafen und Stadt. Alles super, Danke schön an Reception personal Anis und Alissa die haben mir 2 Stunden Check aut verlangt ohne Aufpreis. Gerne wieder… Empfehlung wert..👍
Séjour de 4 nuits en novembre 2022
Réponse de Novotel Bahrain Al Dana Resort le 24 nov. 2022
Dear Qazim ,Thank you very much for your review.It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort .Kind regards,

6/10 Satisfaisant

Zaid

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The property has very dated decor - needs a fresh coat of paint, proper switches for lighting, and a USB charging point (as most modern facilities). In addition it had a very dated TVset with poor picture quality. Toilet paper and soap ran out on the 2 nd day and took some time to get replaced - not really acceptable given the rates that were charged.
Séjour de 4 nuits en octobre 2022
Réponse de Novotel Bahrain Al Dana Resort le 28 oct. 2022
Dear Zaid,We thank you very much for your feedback regarding your recent stay.Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best.We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression.Best regards

10/10 Excellent

Shubar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2022
Réponse de Novotel Bahrain Al Dana Resort le 23 oct. 2022
Dear Shubar,We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you.I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal.Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit.We wish you all the bestSincerely yours

6/10 Satisfaisant

Qusai

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
the value is not equal the money
Séjour de 1 nuit en septembre 2022
Réponse de Novotel Bahrain Al Dana Resort le 11 oct. 2022
Dear Qusai,Thank you for bringing to our attention your experience with us. Your constructive feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests.We hope we were at the line of your expectation as we are committed to always develop and improve our services cause our guests deserve the very best.Meantime we look forward for your next visit and certainly you will feel the value of progression Best regards

4/10 Médiocre

KHALID

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2022
Réponse de Novotel Bahrain Al Dana Resort le 28 sept. 2022
Dear Khalid,We thank you very much for your constructive feedback regarding your recent stay.Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best.We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression.Best regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great spot, nice people amazing service
Great spot, nice people amazing service
Séjour de 3 nuits en août 2022
Réponse de Novotel Bahrain Al Dana Resort le 11 oct. 2022
Dear Valued Guest, It is always a thrill to get a feedback, particularly when it is positive as your experience was.We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort.Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members.Thank you again for your kind comments and patronage. We look forward to serving you again soon

10/10 Excellent

MOHAMMED

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Novotel Bahrain Al Dana Resort le 28 sept. 2022
Dear Mohammed,We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you.I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal.Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit.We wish you all the best in your business and personal endeavors.Sincerely yours

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Novotel Bahrain Al Dana Resort le 5 juil. 2022
Dear Valued Guest, Thank you very much for your review. It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort . Kind regards,

2/10 Horrible

Mohammed

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I don't like RBITZ website as they sheeting me for the payment and not responding to their customers
Séjour de 1 nuit en mai 2022
Réponse de Novotel Bahrain Al Dana Resort le 12 juin 2022
Dear Mr. Mohammed, Please keep in touch with Orbitz customer care to find out you issue and sorted out Thank you and best regards

8/10 Bien

Alaa

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et personnel et service
The pool is good but it needs more room for the parent to stay and watch their kids. The space is limited and most of the parents are standing to watch their kids
Séjour de 2 nuits en mai 2022
Réponse de Novotel Bahrain Al Dana Resort le 12 juin 2022
Dear Alaa, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours

8/10 Bien

Yasser

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
تجربه كانت ممتعه لكن للاسف كانت بجانب الغرف اعمال بناء وكانت مزعجه نوعا ما،،، ملاحظتي على الافطار يعتبر اقل من المتوسط بكثير خيارات محدوده جدا ولا يوجد تنوع لا يستحق المبلغ المدفوع. عموما الاقامه كانت ممتازه وممتعه
Séjour de 4 nuits en mai 2022
Réponse de Novotel Bahrain Al Dana Resort le 19 mai 2022
السید ياسر، بعد التحیة نشكركم على إيجاد الوقت للإجابة على ھذة الإستمارة. نحن نقدر كثیرا تعلیقاتكم الإجابیة حول اقامتكم في منتجعنا نوفوتيل الدانه لقد قمت بمشاركة تعلیقاتكم مع فريق العمل لیكونوا على دراية بمشاركتھم في إرضائكم وكونھم عند حسن توقعاتكم لكننا نود أن نفیدكم بأننا نسعى جاھدين لتوفیر خدمة ممیزة لكل ضیف وبالتالى ملاحظتكم مھمة جدا لنا. من ھنا نود أن نعلمكم بأننا نتخذ كافة التدابیر المناسبة لمعالجة هذه المشكله ، بل محاولة منعھا قبل حدوثھا إن التقییم الإيجابي من عملاءنا يعتبر أفضل مكافئة لنا- شكرا نحن نتطلع للترحیب بكم مرة أخرى مع خالص الشكر و التقدير

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de Novotel Bahrain Al Dana Resort le 9 mai 2022
Dear Valued Guest, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours

10/10 Excellent

NAWAF

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de Novotel Bahrain Al Dana Resort le 8 mai 2022
Dear Nawaf, - We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Excellent

johann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One never had to leave the property, in fact, we only left the property twice in our 4 day stay. Once to shop and another to try a restaurant my wife wanted to try. Pool and swim up bar was fun. Met a lot people and made new friends there.
Séjour de 4 nuits en avril 2022
Réponse de Novotel Bahrain Al Dana Resort le 8 mai 2022
Dear Johann, It is always a thrill to get a feedback, particularly when it is positive as your experience was. We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort. Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members. Thank you again for your kind comments and patronage. We look forward to serving you again soon

10/10 Excellent

Ahmed

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel!
Séjour de 2 nuits en mai 2022
Réponse de Novotel Bahrain Al Dana Resort le 8 mai 2022
Dear Ahmed, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours

10/10 Excellent

Omar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022
Réponse de Novotel Bahrain Al Dana Resort le 30 avr. 2022
Dear Omar , Thank you very much for your review. It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort . Kind regards,

10/10 Excellent

Daniel

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Novotel Al Dana Resort is a Perfect Place for Families (we have Kids aged 6&8). A beautiful and well mantained oasis with great views from every corner of the Resort. We enjoyed the spacious room with the balcony, the Pool and private beach Most. The breakfast is great with a lot of fresh fruits and good pastry. The hotel is very family friendly and Kids weren‘t charged for the room and for breakfast. Everybody was so friendly and I think european families would feel very Safe and wellcomed. Thanks everybody for a perfect week!
Séjour de 5 nuits en février 2022
Réponse de Novotel Bahrain Al Dana Resort le 7 mars 2022
Dear Mr. Daniel, We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

abdulaziz

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en février 2022
Réponse de Novotel Bahrain Al Dana Resort le 25 févr. 2022
Dear Abdulaziz, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours

8/10 Bien

Majdi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2022
Réponse de Novotel Bahrain Al Dana Resort. le 20 sept. 2023
Dear Majdi,It is always a thrill to get a feedback, particularly when it is positive as your experience was.We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort.Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members.Thank you again for your kind comments and patronage. We look forward to serving you again soon.Sincerely

8/10 Bien

Hasan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
one thing disturbed what could've been perfect
Very good hotel, very pleasing, good service, I've got a very friendly reception on check-in with a kind voluntary upgrade from beach side to sea side room. The only thing that disturbed this pleasing stay and forced me to take one point out of my rating was at check-out. I asked for a late check out at 2 pm, and they very kindly agreed, however, just before that time was up I received repetitive calls at my room to remind me to check out .. that was totally uncalled for and unnecessary. I would understand that if I was late to check out, however I was not. That was the only negative side on that stay, otherwise it was a good hotel to stay at.
Séjour de 4 nuits en janvier 2022
Réponse de Novotel Bahrain Al Dana Resort le 22 janv. 2022
Dear Hasan, Thank you very much for your review. It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort . Kind regards,

10/10 Excellent

Shujaat Ali

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thanks for great service
Séjour de 1 nuit en décembre 2021
Réponse de Novotel Bahrain Al Dana Resort le 22 déc. 2021
Dear Shujaat Ali, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours