Chambre, cuisine | Coffres-forts dans les chambres, bureau, rideaux occultants
Vérifier la disponibilité

Avis sur Inn At Moses Lake

2.5 out of 5
Inn At Moses Lake
1741 Kittleson Rd, Moses Lake, WA

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 629 avis sur 979." "
Note des voyageurs de 8 (Bien), d’après 265 avis sur 979." "
Note des voyageurs de 6 (Satisfaisant), d’après 62 avis sur 979." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 979." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 979." "

9,4/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

timothy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice inside. Great breakfast. Modern and comfortable rooms
Séjour de 2 nuits en avril 2024

10/10 Excellent

Wendy

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable and quiet. Good breakfast
Séjour de 1 nuit en avril 2024
Réponse de Lauren W., General Manager le 19 avr. 2024
Thank you, Wendy, for staying with us! We appreciate your feedback.

8/10 Bien

Doug

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Lauren W., General Manager le 18 avr. 2024
Thank you for staying with us, Doug. We appreciate your feedback!

10/10 Excellent

Jae

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and breakfast choices were excellent.
Séjour de 1 nuit en avril 2024
Réponse de Bee, Assistant Manager le 16 avr. 2024
Thank you so much!

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff and lots of breakfast options. Very clean.
Séjour de 1 nuit en avril 2024
Réponse de Bee, Assistant Manager le 16 avr. 2024
Thank you so much!

10/10 Excellent

Jennifer

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and quiet, beautiful, and convenient area. Front desk greeters were both wonderful. Bed was very comfortable. Noisy fridge was absolutely soothing and helped me sleep. Breakfast was outstanding! So many choices of hot and cold foods.
Séjour de 1 nuit en avril 2024
Réponse de Bee, Assistant Manager le 15 avr. 2024
Thank you so much for your review, we appreciate you choosing us!

10/10 Excellent

Theresa, Wilson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Bee, Assistant Manager le 16 avr. 2024
Thank you so much!

10/10 Excellent

Shawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Bee, Assistant Manager le 16 avr. 2024
Thank you so much!

10/10 Excellent

NATHANIEL

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I don't leave reviews very often, but this place impressed both my husband and me so much. Was very well decorated, had very nice staff, and a wonderful breakfast (that didn't close until 10 a.m.) with lots of extras that most hotels don't have. Room was spacious, bed was comfortable and we were even given a later checkout time so we could dress for a funeral we were attending. If I'm ever back in Moses Lake, this is the hotel for me!
Séjour de 1 nuit en avril 2024
Réponse de Lauren W., General Manager le 15 avr. 2024
Nathaniel, we are so pleased to hear that we were able to accommodate you guys in your time of loss. We sure would welcome you back with open arms any time:)

10/10 Excellent

Jody

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Bee, Assistant Manager le 15 avr. 2024
Thank you, Jody!

10/10 Excellent

Roy, Surrey

Voyage en famille, Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Very nice but the breakfast food was not very warm. We couldn’t eat it. Eggs were cold and so were the sausages. We enjoyed the other food items. A bit noisy, walls are thin. We were woken up at 6:30am by the room beside us arguing.
Séjour de 1 nuit en avril 2024
Réponse de Lauren W., General Manager le 15 avr. 2024
Thank you, Roy, for your feedback! We appreciate the 5 star review and hope to have you back again on your next trip through!

8/10 Bien

Brian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No hot water in my original room; but it was discovered by the time I got there and they upgraded me for my convenience. Good breakfast with more options than I had anticipated.
Séjour de 1 nuit en avril 2024
Réponse de Lauren W., General Manager le 9 avr. 2024
Hello Brian, thank you for entrusting your travel needs to us. You will be pleased to know we were able to replace a failed part in our hot water circulation system and fix the hot water issue. We hope to have you back again on your next trip through:)

10/10 Excellent

Cheryl Ann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay and the breakfast is awsome
Séjour de 1 nuit en avril 2024
Réponse de Bee, Assistant Manager le 8 avr. 2024
Thank you Cheryl!

10/10 Excellent

Krystal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en avril 2024
Réponse de Lauren W., General Manager le 4 avr. 2024
Thank you, Krystal, for leaving a review! We welcome you back anytime:)

10/10 Excellent

Kathy

Great customer service, beds are soft and comfy!
Séjour de 1 nuit en avril 2024
Réponse de Lauren W., General Manager le 4 avr. 2024
Kathy, thank you so much for staying with us! We sure do appreciate the feedback:)

10/10 Excellent

Preston

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Lauren W., General Manager le 4 avr. 2024
Thank you, Preston, for staying with us!

10/10 Excellent

Patricia, Penticton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Out of all the stays to AZ and back to BC Canada this was by far the best - breakfast was amazing too
Séjour de 1 nuit en mars 2024
Réponse de Lauren W., General Manager le 1 avr. 2024
What a wonderful review, Patricia! We are so glad you entrusted us with your travel needs and hope to see you again next year!

10/10 Excellent

Barbara

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely love this gem! Reasonable rates, reasonable pet fees, great customer service, great breakfast included, very quiet and great parking! I cannot say enough good things about the Inn at Moses Lake! Our go-to spot when passing through!
Séjour de 1 nuit en mars 2024
Réponse de Lauren W., General Manager le 1 avr. 2024
Barbara, what a delightful review! Thank you for taking the time to leave such glowing feedback. We look forward to your next trip through!

10/10 Excellent

Kent

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dog Friendly
Séjour de 1 nuit en mars 2024
Réponse de Bee, Assistant Manager le 30 mars 2024
Thank you Kent!

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Lauren W., General Manager le 26 mars 2024
Thank you for staying with us, Emily! We are glad to see you enjoyed your time with us and we welcome you back any time:)

8/10 Bien

Mackenzie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice. Thank you.
Séjour de 1 nuit en mars 2024
Réponse de Lauren W., General Manager le 19 mars 2024
Thank you for staying with us, Mackenzie! We appreciate your feedback.

10/10 Excellent

Barbara

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great place to stay! Quiet, nice big rooms with good amenities. Affordable with an added breakfast bonus, and very reasonable pet fees!
Séjour de 1 nuit en mars 2024
Réponse de Bee, Assistant Manager le 16 mars 2024
Thank you so much Barbara!

10/10 Excellent

Jill

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a very quiet location. It’s great having a fridge and microwave! Free breakfast offers a lot of options
Séjour de 1 nuit en mars 2024
Réponse de Bee, Assistant Manager le 3 mars 2024
Thank you so much Jill!

10/10 Excellent

Robert

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great place to stay. We would stay here again. Rooms have everything you would want, clean, quiet, comfortable, kitchenette and spacious. Breakfast are excellent. Parking area perfect. Staff were outstanding.
Séjour de 1 nuit en février 2024
Réponse de Lauren W., General Manager le 29 févr. 2024
Thank you for your glowing review, Robert! We are delighted that you chose us to meet your overnight needs. We hope to see you again on your next trip through the area:)

10/10 Excellent

Claudia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We will stay there again. Bee at the front desk was great.
Séjour de 1 nuit en février 2024
Réponse de Lauren W., General Manager le 28 févr. 2024
Thank you Claudia for your review! Bee is a shining star, we so appreciate her warmth with guests and making them feel like they are a part of the family around here:) We look forward to seeing you again, my dear!

10/10 Excellent

Alyssa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is very clean both inside and out! The staff were very helpful and accommodating. My only complaints were in regards to my actual room. First our sink had a drainage issue so I couldn’t leave it running for longer than enough to do quick handwashing. Second our bathroom was so small! It was like an airplane restroom. And my last complaint was that our room didn’t have any curtains/blinds there was a clear window cover but no blackout curtains or anything to block any outside light throughout the night and morning. Other than those slight issues, the room was very spacious and nice.
Réponse de Bee, Assistant Manager le 26 févr. 2024
Thank you Alyssa for that very detailed review! Reviews like yours help keep our hotel in tip top shape. I was able to get my maintenance crew to fix the issue with the black out curtains and the sink! Thank you so much for staying with us :)

10/10 Excellent

Marian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We got a free room upgrade because we wanted a bathtub.
Séjour de 1 nuit en février 2024
Réponse de Lauren W., General Manager le 28 févr. 2024
Thank you for your review, Marian! We do try our best to accommodate our guests and their needs if at all possible. We are glad you appreciated the bath tub. Perhaps we will see you again on your next trip through:)

8/10 Bien

Raymond E

Voyage en couple
The room was great and the breakfast met expectations. The fitness room was a major disappointment: of the four machines in the room, one half were out of order. As well, the tv was unavailable because the remote controller had been removed.
Séjour de 1 nuit en février 2024
Réponse de Lauren W., General Manager le 23 févr. 2024
So sorry, Raymond. You did catch us waiting on parts to be delivered necessary to fix our exercise machines. They will be up and running shortly. We are glad that you enjoyed the rest of your stay. Hopefully we will see you again! (Also, next time you stay, be sure to ask about getting a pass for South Campus Athletic Club up the road from us. They are our sister property and one of the biggest gyms in grant county.)

10/10 Excellent

Sariah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We checked in for two nights and the TV did not work, but as soon as we told the front desk they moved us to a better room and over all we had a great experience. It is nice to feel comfortable being away from home. Thank you!
Séjour de 2 nuits en février 2024
Réponse de Lauren W., General Manager le 21 févr. 2024
Thank you, Sariah, for the kind review! We appreciate the grace given us while we were trying to identify the issue with our cable. Our service provider has since been out here to remedy the issue, so next time you stop through, TV channels should be crystal clear!

10/10 Excellent

Janine

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best free hotel breakfast I have ever had! In addition to the usual cold options, there were multiple delicious hot dishes: 3 kinds of sausages, scrambled eggs, potatoes, biscuits & sausage gravy, and waffles. Room was very comfortable. Would definitely stay here again!
Séjour de 1 nuit en février 2024
Réponse de Lauren W., General Manager le 20 févr. 2024
Thank you for choosing us to care for your travel needs, Janine! We are so pleased you enjoyed the complimentary breakfast:) Safe travels to you and we would love to have you back!

8/10 Bien

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Lauren W., General Manager le 20 févr. 2024
Thank you for staying with us, Ronald!

10/10 Excellent

Steven

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff. First time staying here and would definitely recommend others.
Séjour de 1 nuit en février 2024
Réponse de Lauren W., General Manager le 17 févr. 2024
Steven, thank you for you for your review! It truly helps get the word out about us to travelers passing through looking for local gems:) We hope the rest of your travels go smoothly!

8/10 Bien

Carlos, Othello

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Lauren W., General Manager le 19 févr. 2024
Carlos, thank you for your review! We hope you come stay with us again:)

10/10 Excellent

Gregory

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay, good prices, local places to eat, good accommodations, and clean. Free breakfast is a nice bonus.
Séjour de 1 nuit en février 2024
Réponse de Lauren W., General Manager le 13 févr. 2024
Thank you Gregory for your feedback! We always love hearing what guests appreciate about their experience with us:) We hope you come again on your next time through!

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bookmarked it incase im ever travelling near there again great stay Only negative was the floor in our room hadnt been vacuumed or mopped as we walked around bare food my feet had all kinds of bits of grit on them which also turned the bottoms of our feet black haha As well we found the tv pretty small / low quality for a modern hotel Otherwise, comfortable beds, slightly firm, nice shower, nice desk / chairs and a/c heater combo
Séjour de 1 nuit en février 2024
Réponse de Lauren W., General Manager le 7 févr. 2024
Thank you, James, for your thorough review of our facilities! We are pleased to hear you enjoyed your stay, and would love to have you back again, anytime:)

10/10 Excellent

George

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great value for money stay. Superb staff!
Séjour de 1 nuit en février 2024
Réponse de Bee, Assistant Manager le 5 févr. 2024
Thank you so much George!

6/10 Satisfaisant

Emily

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Bee, Assistant Manager le 4 févr. 2024
Thank you Emily for taking the time and leaving us a rating!

8/10 Bien

Sera

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Lauren W., General Manager le 29 janv. 2024
Thank you for staying with us, Sera:)

10/10 Excellent

David

Séjour de 1 nuit en janvier 2024
Réponse de Lauren W., General Manager le 13 févr. 2024
David, thank you for the 5/5 stars! We sincerely hope your stay was everything it needed to be and hope to see you come back again:)

8/10 Bien

Lynne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Final night
Loved the variety of options for the breakfast buffet.
Séjour de 1 nuit en janvier 2024
Réponse de Lauren W., General Manager le 24 janv. 2024
Thank you for your review, Lynne! We do pride ourselves on the breakfast we are able to include in the price of your stay, and are always very pleased to hear that guests appreciate it too! We hope you enjoyed the rest of your travels:)

8/10 Bien

Gilbert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Bee, Assistant Manager le 16 janv. 2024
Thank you for leaving us a rating!

8/10 Bien

Wrigley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Lauren W., General Manager le 13 févr. 2024
Thank you for your review, Wrigley! We hope you come stay with us again on your next trip through:)

8/10 Bien

Jeremy

Séjour de 3 nuits en décembre 2023
Réponse de Bee, Assistant Manager le 21 janv. 2024
Thank you!

10/10 Excellent

Vera Joy

Séjour de 1 nuit en décembre 2023
Réponse de Lauren W., General Manager le 2 janv. 2024
Thank you for your review, Vera Joy! We hope you had a Happy New Year:)

10/10 Excellent

Mr Z

Séjour de 1 nuit en décembre 2023
Réponse de Lauren W., General Manager le 19 janv. 2024
Thank you for the review, Mr. Z! Please come stay with us again.

10/10 Excellent

Irving D

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptionally clean. Friendly staff. Coffee always available in lobby. Great breakfast !!
Séjour de 1 nuit en décembre 2023
Réponse de Bee, Assistant Manager le 29 déc. 2023
Thank you so much!

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staying at The Inn
The Inn at Moses Lake is our home away from home when we visit our son and his family. We have gotten to know the staff pretty well and love them like family. They have great interactions with all that stay there and make everyone feel at home and cared for. I don't believe you will find a better team at any other motel!
Séjour de 2 nuits en décembre 2023
Réponse de Lauren W., General Manager le 28 déc. 2023
Mary! You are just a doll, thank you for the glowing review:) We truly can't wait to have you back on your next time through. You guys have yourself a Happy New Year, my dear!

10/10 Excellent

Tina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was nice for a older hotel, lots of updates to the hotel and our room was clean
Séjour de 1 nuit en décembre 2023
Réponse de Bee, Assistant Manager le 23 déc. 2023
Thank you so much for your positive review! We hope to serve you again in the future

10/10 Excellent

Lauren, Bellevue

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Bee, Assistant Manager le 23 déc. 2023
Thank you!

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Home away from home
We LOVE this place.! The staff are amazing and treat you like family. The Inn at Moses Lake is our home away from home when visiting our kids and grands.
Séjour de 2 nuits en décembre 2023
Réponse de Bee, Assistant Manager le 18 déc. 2023
Thank you so much Mary! We love having you guys here!!