Suite, non-fumeurs, baignoire à jets (2 King Beds) | Bureau, rideaux occultants, fer et planche à repasser

Avis sur Red Roof Inn & Suites Monterey

2 out of 5
Red Roof Inn & Suites Monterey
2227 N Fremont Street, Monterey, CA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 299 avis sur 878." "
Note des voyageurs de 8 (Bien), d’après 304 avis sur 878." "
Note des voyageurs de 6 (Satisfaisant), d’après 141 avis sur 878." "
Note des voyageurs de 4 (Médiocre), d’après 75 avis sur 878." "
Note des voyageurs de 2 (Horrible), d’après 59 avis sur 878." "

8,0/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Vanessa

Séjour de 1 nuit en février 2023
Réponse de Manager le 27 févr. 2023
Hello Vanessa,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

ALAIN, Saint-Colomban

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Calme…lit confortable…bon fonctionnement douche et salle de bain…stationnement facile…
Séjour de 1 nuit en août 2022
Réponse de Manager le 2 sept. 2022
Hello ALAIN,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.

6/10 Satisfaisant

Jamal

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Poubelle et camion de décharge a 6h du matin
Séjour de 2 nuits en août 2021
Réponse de Red Roof Inn Management le 11 août 2021
Dear Guest, Thanks for taking the time to leave us a review of your stay at the Red Roof Inn and Suites. I apologize for the garbage truck that caused an early morning disturbance. We always strive to deliver excellent guest service. We do appreciate that you stayed with us and we hope that your overall stay went good to a great extent at our Monterey hotel. Do come stay with us again next time you are in Monterey. Take care, and stay safe! Sincerely, Red Roof Inn Management

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Motel à fuir
Nous n’avons pas eu la catégorie de chambre réservée sur internet. Nous avions réservé une chambre avec une cuisine, fait les courses pour se faire un repas et en arrivant dans la chambre, il n’y avait aucune cuisine, une simple chambre avec des lits! Nous avons dû aller manger dehors. Ils nous ont dit qu’ils nous avaient surclassé pour le même prix! Et n’ont fait aucun geste.
Séjour de 1 nuit en janvier 2020
Réponse de Customer Care Team le 2 févr. 2020
Dear Guest, We are sorry to hear that we missed our mark in providing you what you asked for during your recent stay at our hotel. We apologize for the selected room not being allocated to you, and we wish that you had informed the staff about it during your stay and if you had informed them we kindly apologize for the unusual mistake in providing a satisfactory stay. We would like to know more about how we can make your next visit with us enjoyable. Hoping to see you again very soon. Kind regards, Customer Care Team

8/10 Bien

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019
Réponse de Management staff le 13 sept. 2019
Dear Philippe, Thank you for choosing the Red Roof Inn & Suites for your stay in Monterey. We are glad you had a pleasant stay in our comfortable and clean rooms. We hope to see you again in the near future when your plans require lodging.

10/10 Excellent

COMBOROURE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Idéal pour une famille.
Idéal pour une famille de 5..les lits sont très grands...la chambre est propre...le quartier calme ..
Séjour de 1 nuit en juillet 2019
Réponse de Guest Experience Team le 2 août 2019
Dear Guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Kind regards, Customer Care Team

8/10 Bien

ANNE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2019
Réponse de Front Desk le 6 mai 2019
Thank you for a great score. We hope to host you again in the near future. Warm Regards Customer Care Team

6/10 Satisfaisant

sophie

Les points forts : Propreté, personnel et service, confort de la chambre
Motel correct mais beaucoup trop cher !
Chambre correcte, accueil un peu administratif... Aucune de mes CB étrangères n'a fonctionné (une première en 9 mois de voyage !), donc obligation de payer en cash et de verser un deposit de 100$. Hotel vieillissant, beaucoup trop cher pour la prestation !
Séjour de 2 nuits en avril 2019
Réponse de Front Desk le 6 mai 2019
Hello Sophie, Thank you for taking the time to write a review about your stay. We are sorry to hear that our hotel did not surpass your expectations. We hope that you give us another chance to better serve you in the future when your travels to Monterey require lodging. Best Wishes Customer Care Team

8/10 Bien

Karine

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2018
Réponse de Guest Experience Manager le 3 janv. 2019
Hey Karine, Thank you for taking the time to rate us on your recent visit. Based on your rating, it looks like you had an awesome and comfortable stay. We look forward to having you back the next time you are in the area. Have a great year ahead of you! Kind regards, Customer Care Team

10/10 Excellent

Alexandre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une petite surprise
Très surpris par la qualité de la chambre et de la salle de bain ; j'ai adoré la baignoire ! Ce motel vaut bien plus qu'il n'en paraît !
Séjour de 1 nuit en septembre 2018
Réponse de Guest Experience Manager le 11 oct. 2018
Hey Alexandre, We love your feedback! Thanks for sharing your experience and encouraging prospective guests to stay with us. We are happy to hear that you liked the room and bathroom quality and that you found value for the money you spent. Thank you for your recommendation and we would love to have you back again in the future. Kind regards, Customer Care Team

8/10 Bien

francoise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôte bon rapport qualité prix
Personnel hyper accueillant Juste un petit bémol comme beaucoup d’hôtels peu de place pour le petit déjeuner
Séjour de 1 nuit en août 2018
Réponse de Guest Experience Manager le 24 août 2018
Merci beaucoup pour votre mots gentils. Nous esperons que vous resterez avec nous bientot! Kind regards, Customer Care Team

10/10 Excellent

April

Voyage en famille avec de jeunes enfants
The area was good and near in the restaurants too. It’s clean and affordable.
Séjour de 2 nuits en mars 2024
Réponse de Samantha RediResponse Specialist le 6 avr. 2024
Dear April,Thank you for taking the time to write a review of your stay at the RED ROOF INN & SUITES MONTEREY. I am happy you were pleased with the area in which we reside, our clean rooms and affordable prices. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

4/10 Médiocre

Steve

Les points faibles : Infrastructures et conditions de l’hébergement
You can hear everything, there is no noise insulation whatsoever
Séjour de 1 nuit en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Steve, We apologize for any inconvenience caused by noise disturbances during your stay. Guest feedback is valuable for us to improve our services. We recommend reaching out to the management directly to address any concerns for future visits. Thank you for sharing your experience with us.

8/10 Bien

Patricia

Les points forts : Propreté et personnel et service
Very nice for the price. Convenient to airport. Very friendly, helpful staff. Parking lot is very tight, and needs repaving.
Séjour de 1 nuit en mars 2024
Réponse de Samantha RediResponse Specialist le 31 mars 2024
Dear Patricia,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES MONTEREY. It's great to hear that the price to value ratio met your expectations. You also mentioned that you were pleased with our convenient location and helpful staff. However, you indicated that the parking was tight and needs repaving. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your feedback and we look forward to seeing you in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

10/10 Excellent

Rexyl

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay!
Séjour de 1 nuit en mars 2024
Réponse de Carla RediResponse Specialist le 29 mars 2024
Dear Rexyl,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Monterey. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

perry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We love the room, spacious and with nice features like the fire place and the spa tub
Séjour de 1 nuit en mars 2024
Réponse de Manager le 24 mars 2024
Hello perry,We are delighted to hear that you enjoyed the spacious room and the amenities like the fireplace and spa tub during your stay. Your comfort is our priority, and we're thrilled that you had a great experience with us. If you have any suggestions or feedback, feel free to reach out to our management team.

10/10 Excellent

Nadia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very friendly during check in and check out process. Rooms were fine for its price. Dog friendly hotel for $25 per pet.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 20 mars 2024
Hello Nadia,We are delighted to hear that you found our staff friendly and that you appreciated our pet-friendly policy at a nominal fee. Your feedback on the room's value is valuable to us. Should you have any further comments or suggestions, please feel free to reach out to our management team directly.

8/10 Bien

Rita

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The 2 bedroom we had was very spacious for grownups and a kid. Staff was very friendly although the property outside is not very appealing. I was very satisfied with our stay.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 20 mars 2024
Hello Rita,We are pleased to hear you found our 2-bedroom suite spacious and the staff friendly during your stay. We appreciate your feedback on the property's exterior and will take it into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, very quiet, very clean
Séjour de 1 nuit en mars 2024
Réponse de Manager le 20 mars 2024
Hello Mark,We're delighted to hear you enjoyed our prime location and the peaceful ambiance of our hotel. Maintaining high cleanliness standards is a top priority for us. Your feedback is greatly appreciated and we hope to welcome you back soon.

10/10 Excellent

Heather

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very cute and convenient place to stay. Loved having the little kitchen so we could cook our own breakfast and have our own snacks for our kids. I appreciate the service they provided. Would stay here again if we ever pass thru. Its also very convenient to everything near by grocery store, shopping, etc.
Séjour de 3 nuits en mars 2024
Réponse de Samantha Rediresponse Specialist le 5 mars 2024
Dear Heather,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Monterey. I am happy you were pleased with our convenient location, the mini kitchen that came with you room and the great service you received from our staff. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieve that with your visit, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review and we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

10/10 Excellent

Juan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very good place to stay
Séjour de 3 nuits en février 2024
Réponse de Manager le 2 mars 2024
Hello Juan,We are pleased to hear that you enjoyed your stay with us. Should you have any further feedback or suggestions, please feel free to share them with us. Your feedback is valuable to us as we strive to provide excellent experiences for all our guests. Thank you for choosing to stay with us.

8/10 Bien

LInda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We got a suite and it was just what we needed for our family
Séjour de 1 nuit en février 2024
Réponse de Kamaria RediResponse Specialist le 19 févr. 2024
Dear Linda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES MONTEREY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

10/10 Excellent

Marissa

Voyage en famille
Les points forts : Propreté
The suite was really cool. The only thing that didnt make sense was the tv being in the futon area and not in the bedroom. The rooms need to be repainted and updated but other than that. Good service and the room was pretty cool.
Séjour de 1 nuit en février 2024
Réponse de Manager le 6 févr. 2024
Hello Marissa,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our suite and received good service during your stay. We appreciate your suggestion about the TV placement and will consider it for future improvements. Our team constantly works on updating and refreshing our rooms. We hope you had a great overall experience and look forward to welcoming you back in the future.

10/10 Excellent

Raymond

Séjour de 1 nuit en janvier 2024
Réponse de Dannielle Rediresponse Specialist le 12 janv. 2024
Hello Raymond, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES MONTEREY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

4/10 Médiocre

Edgar

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 28 janv. 2024
Hello Edgar,We're sorry to hear that your experience with us was not up to your expectations. If you have any specific concerns or feedback, we encourage you to reach out to our hotel directly so we can address them accordingly. We value our guests' satisfaction and appreciate your time in sharing your thoughts.

2/10 Horrible

Francisco

Séjour de 2 nuits en janvier 2024
Réponse de Manager le 27 janv. 2024
Hello Francisco,We're sorry to hear that your experience at our hotel did not meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have.

10/10 Excellent

Mario Arturo

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 9 janv. 2024
Hello Mario Arturo,We are delighted to hear that you had a wonderful experience during your stay with us! Our team at the hotel works hard to provide exceptional service, and we are thrilled that we met your expectations. We hope to welcome you back again in the future for another fantastic stay. Please feel free to reach out to us if you have any further questions or if there is anything else we can assist you with.

8/10 Bien

Toi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de Manager le 9 janv. 2024
Hello Toi,We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience and enjoyed your time with us. If you have any feedback or suggestions, we would love to hear from you. Please feel free to reach out to us directly so we can address any issues. We hope to welcome you back in the future.

8/10 Bien

HEZHE

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 8 janv. 2024
Hello HEZHE, Thank you for rating our hotel. We appreciate your business and hope you had a pleasant stay. If you would like to share any specific feedback with us, please don't hesitate to reach out to our hotel directly. We value your input and look forward to welcoming you back in the future.

10/10 Excellent

Yaritza

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the location and the staff was friendly especially since my kids lost our room key , smh
Séjour de 3 nuits en décembre 2023
Réponse de Manager le 8 janv. 2024
Hello Yaritza,Thank you for your feedback regarding our hotel's location and friendly staff. We apologize for any inconvenience you experienced with losing your room key. Our team is always available to assist with any issues that may arise during your stay. We appreciate your understanding and hope to welcome you back in the future for an even better experience.

8/10 Bien

Joanna

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Chevanese RediResponse Specialist le 31 janv. 2024
Thank you, Joanna, for being our guest at the Red Roof Inn & Suites Monterey. We value you as a our guest and welcome your 8/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 8 janv. 2024
Hello Mark,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had such a fantastic experience. If you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!

6/10 Satisfaisant

Tanya

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Tianna RediResponse Specialist le 31 déc. 2023
Hello Tanya, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Monterey and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

carie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This has become our go to in Monterey. They are actually pet friendly. The rooms are nice and people are good.
Séjour de 2 nuits en décembre 2023
Réponse de Tianna RediResponse Specialist le 31 déc. 2023
Dear Carie,We appreciate your review following your recent experience at the Red Roof Inn & Suites Monterey. We strive to provide our guests with all the comforts of home, so it's great to read that our clean rooms and the pet friendliness of our location were the highlights to your visit. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof management

10/10 Excellent

Elvia

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me gusta el tamaño de la recámara y conveniente a restaurar
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 déc. 2023
Hello Elvia,Agradecemos sus comentarios positivos sobre el tamaño de la habitación y su conveniente ubicación cerca de restaurantes. Valoramos su opinión y esperamos darle la bienvenida nuevamente en el futuro.

8/10 Bien

Emmanuel

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 déc. 2023
Hello Emmanuel,Thank you for staying at our hotel. We are glad to hear that you had a positive experience during your stay. We hope to welcome you back in the future for another enjoyable stay.

4/10 Médiocre

Jerry

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 30 déc. 2023
Hello Jerry, We're sorry to hear that your recent stay with us did not meet your expectations. We value your feedback and encourage you to reach out to our hotel directly so that we can address any specific issues you may have experienced. We appreciate your time and hope that you will consider staying with us again in the future for a more enjoyable experience.

8/10 Bien

George

Séjour de 2 nuits en décembre 2023
Réponse de Sharma RediResponse Specialist le 28 déc. 2023
Hello George, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES MONTEREY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 Excellent

Kristen

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Personnel et service
Slight damages on furniture but got the job done. Kid friendly and nice dining in walking distance.
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 14 déc. 2023
Hello Kristen, Thank you for taking the time to leave us a review. We appreciate your feedback regarding the furniture and will address it with our team. We're glad to hear that you found our hotel to be kid-friendly and enjoyed the dining options nearby. We strive to provide a pleasant stay for all our guests and hope to welcome you back in the future.

10/10 Excellent

Xuesong

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a pleasure staying.
Séjour de 1 nuit en novembre 2023
Réponse de Gabrielle RediResponse Specialist le 30 nov. 2023
Thank you for taking a moment to leave a review, Xuesong. The staff and I at the Red Roof Inn & Suites Monterey appreciate your 5/5 score following your stay. I am happy that you had a pleasant experience staying with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Dolores

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very Clean and safe. Will definitely stay there again. Very affordable and lots of food places.
Séjour de 1 nuit en novembre 2023
Réponse de Gabrielle RediResponse Specialist le 28 nov. 2023
Thank you for taking a moment to leave a review, Dolores. The staff and I at the Red Roof Inn & Suites Monterey appreciate your 5/5 score following your stay. I am happy that our cleanliness, affordability and the other highlights pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 Bien

Eric

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location, pet friendly, clean, and nice staff.
Séjour de 1 nuit en novembre 2023
Réponse de Gabrielle RediResponse Specialist le 28 nov. 2023
Dear Eric, Everyone here at the Red Roof Inn & Suites Monterey was proud to see your 4/5 score. Your kind words regarding our convenient location, pet friendliness and the other highlights are much appreciated. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your experience. We loved hosting you and your fur-baby and hope you will bring them back to take further advantage of our pet-stay-free policy.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 Bien

Melissa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient and affordable. Friendly staffs
Séjour de 1 nuit en novembre 2023
Réponse de Recordo Rediresponse Specialist le 24 nov. 2023
Hello Melissa,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn St Louis - Westport. We value you as a our guest and welcome your 4/5 score. It's amazing to hear that our friendly staff, convenient location and affordable rates met your expectations. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excellent

isaias

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
extremely clean and orderly
Séjour de 2 nuits en novembre 2023
Réponse de Devorine Red Roof Management le 23 nov. 2023
Thank you for taking the time to write a review of your stay, Isaias. I'm so pleased to hear that our accommodations was extremely clean and orderly. Everyone here at the Red Roof Inn & Suites Monterey was proud to see your 5/5 score. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 Bien

Madison

Les points forts : Propreté et personnel et service
Very nice staff, clean space, nice room, good hot water and water pressure, everything worked and had no issues at the property whatsoever.
Séjour de 3 nuits en novembre 2023
Réponse de Recordo Rediresponse Specialist le 18 nov. 2023
Dear Madison,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES MONTEREY. Red Roof value you as a our guest and welcome your 4/5 score. It's thrilling to read your highlights of our good water pressure, reliable amenities, our level of cleanliness and our hospitable staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excellent

tai

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was super friendly and helpful
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 12 nov. 2023
Hello tai,Thank you for your kind words about our friendly and helpful staff. We strive to provide excellent service to all our guests. We hope to have the pleasure of welcoming you back in the future.

2/10 Horrible

Roberto

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de LaTunde Murrant. Rewards Specialist le 7 nov. 2023
Hello Roberto, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES MONTEREY and I appreciate your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Bien

Maynard

Les points forts : Propreté
Séjour de 2 nuits en novembre 2023
Réponse de LaTunde Murrant. Rewards Specialist le 7 nov. 2023
Hello Maynard, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES MONTEREY and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 Satisfaisant

Ryan

Séjour de 1 nuit en novembre 2023
Réponse de LaTunde Murrant. Rewards Specialist le 7 nov. 2023
Hello Ryan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES MONTEREY and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experience
We’ve stayed here in the past and both times were good experiences. Clean, and nice room. Nice size refrigerator and other amenities. Friendly staff. Good rates as well.
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 5 nov. 2023
Dear Guest,Thank you for sharing your positive feedback on your past stays with us! We appreciate your kind words about our clean and spacious rooms, as well as our helpful staff. It's a pleasure to have you as our guest, and we look forward to welcoming you back in the future. Safe travels!