Avis
8,0
Très bien
8,4/10
Propreté
8,4/10
Personnel et service
7,4/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en famille
19 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Samir General Manager le 20 août 2023
Thank you for staying with us Arnaud. It was our pleasure having you and your family as our guests. We are delighted you enjoyed your night as our guest. We look forward to welcoming you back in the future! Thanks again!
8/10 Bien
ALINE
15 sept. 2022
ALINE
Séjour de 1 nuit en septembre 2022
Réponse de Samir General Manager le 16 sept. 2022
Thank you for taking the time to rate your experience as our guest Aline. We are happy you enjoyed your stay. Please keep us in mind next time you are in lovely Monterey!
6/10 Satisfaisant
Willy
16 juin 2022
Hôtel d’une étape
Willy
Séjour de 3 nuits en juin 2022
Réponse de Samir General Manager le 17 juin 2022
Thank you for being our guest during your visit to Monterey Willy. It was a pleasure being a part of your Monterey experience. We hope for the pleasure of welcoming you back as our guest.
8/10 Bien
Katherine
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katherine
Séjour de 2 nuits en mars 2024
Réponse de Samir General Manager le 16 mars 2024
Thank you Katherine! We are delighted you enjoyed your stay with us. Thank you for your compliments on our property. Our flowers are really showing off this time of year. We hope you will come again, soon!
10/10 Excellent
Jonah
Voyage en couple
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jonah
Séjour de 1 nuit en février 2024
Réponse de Samir General Manager le 19 févr. 2024
Thank you for being our guest Jonah! We are thrilled you enjoyed your visit with us in beautiful Monterey. It was a pleasure being apart of your great stay. Please come again!
8/10 Bien
LARRY, SAN JOSE
Voyage en couple
18 févr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
LARRY
Séjour de 1 nuit en février 2024
Réponse de Samir General Manager le 19 févr. 2024
Thank you for taking the time to share this insightful review Larry. It was a pleasure having you as our guest. Thank you for your compliments on our easy check in, check out, staff, and location. We hope to have the pleasure of serving you in the future!
10/10 Excellent
Christine
Voyage en famille avec de jeunes enfants
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christine
Séjour de 1 nuit en février 2024
Réponse de Samir General Manager le 17 févr. 2024
Thank you for taking the time to rate and review your experience as our guest Christine! We are delighted you found our property clean and our central location perfect for your visit. We can't wait to welcome you back. Thank you for staying!
8/10 Bien
Mereia
Voyage en famille
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mereia
Séjour de 2 nuits en février 2024
Réponse de Samir General Manager le 13 févr. 2024
Thank you for your feedback Mereia! We are delighted you found our online check in tool a handy way to check in. We are pleased it helped make your arrival that much easier. We know after a long day of travel the only thing you want is a cozy bed, hot shower, and quick check-in! We hope you enjoyed everything our wonderful Monterey has to offer! Please come again!
4/10 Médiocre
Jeremiah
5 févr. 2024
Jeremiah
Séjour de 1 nuit en février 2024
Réponse de Samir General Manager le 20 mars 2024
Thank you for taking the time to rate your experience as our guest Jeremiah. We are sorry we did not exceed your expectations during your visit. We will work hard to improve and hope you will give us another opportunity to impress you. Thank you for your rating.
8/10 Bien
Bill
2 févr. 2024
Les points forts : Équipements
Bill
Séjour de 3 nuits en janvier 2024
Réponse de Samir General Manager le 2 févr. 2024
Thank you for taking a moment to rate your experience as our guest Bill. It is always a pleasure to know our guests were happy with our efforts to provide an excellent hotel experience. We hope you will come again!
10/10 Excellent
Hugo
28 janv. 2024
Hugo
Séjour de 2 nuits en janvier 2024
Réponse de Samir General Manager le 20 mars 2024
Wow! Thank you so much Hugo! We are thrilled we exceeded your expectations during your visit to Monterey. There is nothing more rewarding to our team than knowing we helped make your Monterey visit a great experience. Please come again!
4/10 Médiocre
kyle
Voyage en famille avec de jeunes enfants
21 janv. 2024
Les points faibles : Équipements
kyle
Séjour de 2 nuits en janvier 2024
Réponse de Samir General Manager le 23 janv. 2024
Please accept our deepest apologies for your experience as our guest Kyle. As a returning guest, you know the high standard we hold ourselves and our property to. We are sorry your room had an issue with the hot water. We hope you will give us another opportunity to impress you and your family. We wish you the very best in your future travels.
10/10 Excellent
Nadezhda, Citrus Heights
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nadezhda
Séjour de 1 nuit en janvier 2024
Réponse de Samir General Manager le 10 janv. 2024
Thank you for your perfect 5 star rating and compliments Nadezhda! We are delighted you found our property clean, comfortable, and quiet. We know you have many options when you travel. Thank you for allowing us the pleasure of being apart of your Monterey adventure! Please come again!
10/10 Excellent
Kreig
5 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Kreig
Séjour de 1 nuit en janvier 2024
Réponse de Samir General Manager le 8 janv. 2024
Thank you for being our guest Kreig! It was a pleasure having you as our guest during your visit to Monterey. We hope to welcome you back as our valued guest on your next Monterey getaway!
6/10 Satisfaisant
Karina
Voyage en famille
4 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karina
Séjour de 1 nuit en octobre 2023
Réponse de Samir General Manager le 8 janv. 2024
Thank you for sharing your experience as our guest Karina. We are pleased you found our location convenient for your visit. We are sorry your son got sick with a stomach bug. There are lots of bugs going around this time of year. We hope he is feeling much better. Thank you for being our guest.
8/10 Bien
Allyson
Voyage en groupe
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Allyson
Séjour de 1 nuit en décembre 2023
Réponse de Samir General Manager le 8 janv. 2024
Thank you for taking the time to rate your experience as our guest Allyson. We are thrilled you enjoyed your stay with us at The Inn. Please come again!
6/10 Satisfaisant
Paul, Goodyear
2 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Paul
Séjour de 3 nuits en décembre 2023
Réponse de Samir General Manager le 8 janv. 2024
Thank you for taking the time to rate and review your experience as our guest Paul. We are sorry our room and bathroom layout was not to your liking. There are certain things we can not change, but we will look into how to make our layout less cramped. Thank you for your comments and we hope to have the pleasure of serving you in the future.
10/10 Excellent
jeremy
1 janv. 2024
jeremy
Séjour de 2 nuits en décembre 2023
Réponse de Samir General Manager le 4 janv. 2024
Thank you for your perfect five star rating Jeremy! We are thrilled you enjoyed your experience as our guest. There is nothing more rewarding than knowing your were happy with your stay. We hope to have the pleasure of serving you in the future!
4/10 Médiocre
Adriana
1 janv. 2024
Adriana
Séjour de 2 nuits en décembre 2023
Réponse de Samir General Manager le 4 janv. 2024
Thank you for taking the time to rate your experience as our guest Adriana. We are sorry we did not exceed your expectations with our plentiful amenities, welcoming staff, and great location. We will do our best to improve and hope you will give us another chance to impress you.
4/10 Médiocre
Art
Voyage en couple
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Art
Séjour de 1 nuit en décembre 2023
Réponse de Samir General Manager le 4 janv. 2024
We appreciate your comments and feedback Art. Please accept our deepest apologies for our housekeeping team having a loud conversation outside your door. I will make sure to share your comments with them. We hope you will give us another opportunity to improve our reputation in your eyes.
10/10 Excellent
Katherine
30 déc. 2023
Katherine
Séjour de 1 nuit en décembre 2023
Réponse de Samir General Manager le 31 déc. 2023
Thank you for your perfect 5 star rating Katherine. We are delighted you enjoyed an excellent experience during your visit. Thank you for allowing us the pleasure of being apart of your Monterey adventure. Please come again!
10/10 Excellent
Jake
29 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jake
Séjour de 1 nuit en décembre 2023
Réponse de Samir General Manager le 30 déc. 2023
Thank you for being our guest Jake! We are thrilled you enjoyed your experience as our guest. There is nothing more rewarding than knowing you were happy and comfortable during your visit. We hope to have the pleasure of welcoming you back soon!
10/10 Excellent
SUSAN
Voyage en famille
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect stay♥️
SUSAN
Séjour de 4 nuits en décembre 2023
Réponse de Samir General Manager le 29 déc. 2023
Wow! Thank you so much Susan! We are thrilled you enjoyed a perfect stay as our guest! Thank you for your compliments on our welcoming team, clean rooms, and fantastic location. We can't wait to welcome you back as our valued guest!
10/10 Excellent
Nina
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nina
Séjour de 1 nuit en décembre 2023
Réponse de Samir General Manager le 26 déc. 2023
Thank you for your perfect 5 star rating Nina! We are delighted you enjoyed your experience as our guest. Thank you for allowing us the pleasure of being apart of your visit to Monterey. We hope you will come again!
10/10 Excellent
Lori
Voyage en famille
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lori
Séjour de 1 nuit en décembre 2023
Réponse de Samir General Manager le 26 déc. 2023
Thank you Lori! We are so pleased to bring back a little bit of childhood magic and nostalgia. We are delighted you enjoyed your stay and found our beds comfortable, our rooms clean, and our team welcoming. We hope to have the pleasure of serving you in the future!
10/10 Excellent
Jim
Voyage d’affaires
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jim
Séjour de 4 nuits en décembre 2023
Réponse de Samir General Manager le 18 déc. 2023
Wow! Thank you so much for your perfect 10 star rating Jim! We are thrilled you enjoyed your experience as our guest. There is nothing more rewarding than knowing we exceeded your expectations. We hope to have the pleasure of welcoming you back as our valued guest!
8/10 Bien
Andrey
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrey
Séjour de 2 nuits en décembre 2023
Réponse de Samir General Manager le 9 déc. 2023
Thank you for being our guest Andrey. It was a pleasure being a part of your visit to beautiful Monterey. We hope you enjoyed all the wonderful things Monterey has to offer. Please come again!
10/10 Excellent
Carlos
Voyage d’affaires
4 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carlos
Séjour de 2 nuits en décembre 2023
Réponse de Samir General Manager le 5 déc. 2023
Thank you for your incredible rating Carlos! It is rewarding to learn you thought so highly of our efforts to provide you with an excellent hotel experience. We are thrilled to have exceeded your expectations with our clean property and great amenities. We hope you will return on your next Monterey adventure!
10/10 Excellent
Michael
3 déc. 2023
Michael
Séjour de 1 nuit en novembre 2023
Réponse de Samir General Manager le 5 déc. 2023
Wow! Thank you for your perfect 10 star rating Michael! There is nothing more rewarding for our team than knowing we exceeded your expectations. Thank you for allowing us the pleasure of being a part of your Monterey getaway. We hope to have the opportunity of serving you on your next visit!
6/10 Satisfaisant
Rod
Voyage d’affaires
2 déc. 2023
Les points faibles : Personnel et service et équipements
Rod
Séjour de 3 nuits en novembre 2023
Réponse de Samir General Manager le 5 déc. 2023
Thank you for taking a moment to rate your experience as our guest Rod. We will work hard to improve our property, service, and amenities, and hope to have the pleasure of welcoming you back as our guest. Thank you for staying with us.
6/10 Satisfaisant
Steve
Voyage en famille
29 nov. 2023
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Steve
Séjour de 6 nuits en novembre 2023
Réponse de Samir General Manager le 2 déc. 2023
Thank you for taking the time to share your experience as our guest Steve. We are so sorry for the issue with the closed captions on our televisions, which prompted you to leave us earlier than planned. We will work to address this problem. Thank you for staying with us and we hope you will come see us again!
8/10 Bien
Joseph
Voyage en famille
28 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 1 nuit en novembre 2023
Réponse de Samir General Manager le 29 nov. 2023
Thank you for your feedback Joseph. We are delighted you found our rooms clean and comfortable. Sorry to hear about the noise in the hallways, as well as the issues with our complimentary soaps. I will make sure they get checked! Thank you for being our guest!
8/10 Bien
Rami
Voyage en famille avec de jeunes enfants
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rami
Séjour de 2 nuits en novembre 2023
Réponse de Samir General Manager le 29 nov. 2023
Thank you for being our guest Rami! Our top priority is your satisfaction and comfort. We appreciate you letting us know about the USB ports not working. I will make sure that is addressed right away. It was an absolute pleasure for our team to be a part of your visit to Monterey. We hope to have the pleasure of welcoming you back next time you are in our area!
8/10 Bien
Gabriel
Voyage en famille
25 nov. 2023
Les points forts : Équipements
Gabriel
Séjour de 2 nuits en novembre 2023
Réponse de Samir General Manager le 29 nov. 2023
Thank you for your compliments on our welcoming staff and cozy rooms Gabriel! We are delighted to have provided you with comfortable accommodations during your travels. Please consider us next time life brings you back to our area! Thank you for being our guest!
10/10 Excellent
Debra
23 nov. 2023
Debra
Séjour de 2 nuits en novembre 2023
Réponse de Samir General Manager le 18 déc. 2023
Thank you for your perfect 5 star rating Debra! It was a pleasure being apart of your Monterey experience. We are delighted you enjoyed your stay and hope to have the pleasure of welcoming you back soon!
8/10 Bien
Pascal
21 nov. 2023
Les points forts : Propreté
Pascal
Séjour de 2 nuits en novembre 2023
Réponse de Samir General Manager le 22 nov. 2023
Thank you for your fantastic rating Pascal! There is nothing better than knowing you were happy as our guest. We hope you will consider us next time you are in our lovely area!
6/10 Satisfaisant
Gordon
Voyage en famille
17 nov. 2023
Gordon
Séjour de 2 nuits en novembre 2023
Réponse de Samir General Manager le 19 nov. 2023
Please accept our deepest apologies for your experience as our guest Gordon. We are sorry to hear you found our rooms small and not a great layout for your needs. We have limited options on how to orientate our rooms, but we will look into making our space better suited for our guests needs. We wish you the very best in your future travels.
10/10 Excellent
Jim
Voyage d’affaires
16 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worry Trip
Jim
Séjour de 4 nuits en novembre 2023
Réponse de Samir General Manager le 17 nov. 2023
Thank you for your compliments on our property Jim! We appreciate your comments on our efforts to provide the very best in comfort, quality, and service. Thank you for your perfect 10 star ratings in all categories. We can't wait to welcome you back as our valued guest!
8/10 Bien
robert
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
robert
Séjour de 2 nuits en novembre 2023
Réponse de Samir General Manager le 13 nov. 2023
Thank you for taking the time to rate and review your experience as our guest Robert. We are delighted you found our rooms comfortable and cozy. Our spacious bathrooms make getting ready an absolute breeze. Thank you for being our guest, and we can't wait to welcome you back!
10/10 Excellent
Alfred
12 nov. 2023
Les points forts : Équipements
Alfred
Séjour de 1 nuit en novembre 2023
Réponse de Samir General Manager le 13 nov. 2023
It was a pleasure having you as our guest Alfred! Thank you for your perfect 5 star rating. There is nothing better than knowing we helped to make your Monterey visit a great experience. We can't wait to welcome you back again!
10/10 Excellent
Paola
Voyage en couple
10 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paola
Séjour de 1 nuit en novembre 2023
Réponse de Samir General Manager le 11 nov. 2023
Thank you for your glowing review Paola! We are thrilled you thought so highly of your experience as our guest. We strive to provide the very best for our guests and are delighted so thought so too! We look forward to your next trip to lovely Monterey!
8/10 Bien
Randy
Voyage en famille, Voyage en groupe
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Randy
Séjour de 2 nuits en novembre 2023
Réponse de Samir General Manager le 7 nov. 2023
We are so happy to hear that Randy! Thank you for being our guest. It was a pleasure being apart of your visit to Monterey. We hope to welcome you back, soon!
10/10 Excellent
Carminda
6 nov. 2023
Carminda
Séjour de 1 nuit en novembre 2023
Réponse de Samir General Manager le 7 nov. 2023
Thank you for your compliments and perfect 5 star rating Carminda! We are thrilled you found our rooms clean, comfortable, modern, and our staff friendly and helpful. It is always so rewarding to know we helped to make your visit to Monterey a great one! Please come again!
10/10 Excellent
Mike
4 nov. 2023
Mike
Séjour de 1 nuit en novembre 2023
Réponse de Samir General Manager le 27 nov. 2023
Thank you for your amazing rating Mike! We are delighted you had a memorable trip with us in beautiful Monterey. There is nothing that make us happier than knowing than you are happy with our efforts to provide an excellent experience. We can't wait to welcome you back!
10/10 Excellent
Christina
2 nov. 2023
Christina
Séjour de 1 nuit en octobre 2023
Réponse de Samir General Manager le 3 nov. 2023
Thank you for your perfect 10 star rating Christina! We are thrilled you enjoyed your stay and experience. There is nothing more rewarding than knowing you were happy with our efforts. Please come again!
6/10 Satisfaisant
Ramon
Voyage en famille
29 oct. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Ramon
Séjour de 3 nuits en octobre 2023
Réponse de Samir General Manager le 30 oct. 2023
Thank you for your comments and feedback Ramon. We are constantly striving to improve and perfect our property for the comfort and satisfactions of our guests. Your feedback will help us achieve this goal. Thank you for helping us become the very best we can be. Please come again!
10/10 Excellent
Juan
29 oct. 2023
Juan
Séjour de 1 nuit en octobre 2023
Réponse de Samir General Manager le 19 nov. 2023
Thank you for your perfect 5 star rating Juan!We are thrilled to have provided you with an excellent hotel experience. There is nothing more rewarding than knowing you were happy and comfortable while in our care.We look forward to welcoming you back on your next Monterey getaway!
10/10 Excellent
Patricia
Voyage en famille
29 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 1 nuit en octobre 2023
Réponse de Samir General Manager le 29 oct. 2023
Thank you for taking the time to rate and review your experience as our guest. We are delighted you found our property clean, comfortable, and welcoming. Sorry to hear about any issues you might have had booking, but we are thrilled you decided to stay with us. We hope to see you again!
10/10 Excellent
Matt
28 oct. 2023
Matt
Séjour de 1 nuit en octobre 2023
Réponse de Samir General Manager le 17 nov. 2023
Thank you for your perfect 5 star rating Matt! It was a pleasure and honor to have you as our guest. Thank you for acknowledging our efforts to provide an excellent hotel experience. We look forward to serving you in the future!
8/10 Bien
Ramon
Voyage en famille
28 oct. 2023
Les points forts : Propreté et personnel et service
Ramon
Séjour de 2 nuits en octobre 2023
Réponse de Samir General Manager le 3 nov. 2023
We appreciate your feedback and comments Ramon. Please accept our deepest apologies for your disappointment in our property and amenities. We will do our very best to improve and hope you will give us another change to impress you. Thank you for being our guest.