Réception
Vérifier la disponibilité

Avis sur SpringHill Suites by Marriott Modesto

3 out of 5
SpringHill Suites by Marriott Modesto
1901 W Orangeburg Ave, Modesto, CA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 609 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 275 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 74 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 24 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 1001." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Arnaud

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en août 2019

8/10 Bien

francois

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bien sur la route
bon hotel pour aller à sequoia park , seul bémol pour un springhill le petit déjeuner n'est pas génial
Séjour de 1 nuit en août 2019

8/10 Bien

Christophe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel confortable avec piscine et jacuzzi
Hôtel plutôt confortable, chambre spacieuse, petit déjeuner copieux...
Séjour de 1 nuit en août 2019

10/10 Excellent

Nathalie, nantes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel
Peut être un peu de bruit lié à la circulation sur l'autoroute proche et dommage que la piscine soit si petite et fermé à 22h
Séjour de 1 nuit en juillet 2018

8/10 Bien

Olivier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2017

10/10 Excellent

JEAN-LUC

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel pour stop road trip
Nous avons passé une nuit avant de nous rendre à Yosemite park. Hôtel confortable. Personnel sympathique. Bon petit déjeuner

8/10 Bien

jen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hotel mais bruyant
Très bon hotel mais situé à côté d'une autoroute et chambre mal insonorisée.

10/10 Excellent

A, Bordeaux

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Impeccable
Arrêt entre Séquoia Park et San Francisco. Hôtel impeccable, rien a dire. Grande chambre avec coin kitchenette et salon. Salle de bain d une propreté irréprochable. Petit déjeuner inclu. Tres bon accueil. Y séjourner sans hésiter

8/10 Bien

ALEXANDRA, Libourne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable hôtel
Très bon hôtel petit déjeuné copieux piscine correcte chambre spacieuse très propre réception agréable je vous le conseille

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
belle etape
Dommage que nous avions vue sur un mur.

10/10 Excellent

Alexandra

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff!
Séjour de 1 nuit en avril 2024
Réponse de GM le 24 avr. 2024
Dear Alexandra, We appreciate your recognition of our commitment to excellent customer service. Thank you for choosing us and we are eagerly anticipating your next visit. Best, Hollie Huson, GM

8/10 Bien

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
?
Séjour de 2 nuits en avril 2024
Réponse de GM le 23 avr. 2024
Dear Christina, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Hollie Huson, GM

8/10 Bien

Meliza

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff and roll was excellent. The thin walls allowed for poor sleep and the many unattended children and young people were unruly. I could clearly hear yelling, running, and conversation. The running water and other noise from wall-mates was too loud. The staff and location made this place welcoming.
Séjour de 1 nuit en avril 2024
Réponse de GM le 21 avr. 2024
Dear Meliza, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm sorry that some inconsiderate guests interrupted your comfort. Thank you for your time in reviewing our hotel. We hope to see you again for a flawless stay. Best, Hollie Huson, GM

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

Aaron

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and friendly staff. Nice gym and other amenities. I look forward to staying here again.
Séjour de 1 nuit en avril 2024
Réponse de GM le 14 avr. 2024
Dear Aaron, We are always happy to hear that our guests have enjoyed their stay with us. Your review has made us thrilled that you had a great experience and are planning to return to our hotel. On behalf of our entire staff, thank you for choosing to stay with us and we look forward to welcoming you back soon. Best, Hollie Huson, GM

10/10 Excellent

Joel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous place. Izak is amazing!
Séjour de 1 nuit en avril 2024
Réponse de GM le 10 avr. 2024
Dear Joel, I am glad our hotel provided you with a wonderful experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Hollie Huson, GM

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, friendly, good breakfast choices
Séjour de 1 nuit en mars 2024
Réponse de GM le 4 avr. 2024
Dear Elizabeth, Thank you for taking the time to share your feedback. I’m pleased to hear our clean hotel, friendly staff, and breakfast offerings made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Hollie Huson, GM

2/10 Horrible

Polly

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Issue is not specifically with hotel property, it’s with Expedia. Upon arrival at hotel, 2 pre-booked rooms were not ‘received’ by the hotel as such they did not have our reservation. Very frustrating after a long travel day. Front desk staff Isaac wasn’t very helpful and was actually condescending as I tried to attempt to resolve the issue.
Séjour de 1 nuit en mars 2024
Réponse de GM le 4 avr. 2024
Dear Polly, I really appreciate your taking the time to let us know about your recent experience. I know how frustrating front desk and reservation problems can be and do apologize for the inconvenience. A good stay begins and ends with an efficient and pleasant front desk procedure that provides the accommodations and service you expect. I am sorry if this was not your experience. You can be confident that we will follow up on your concerns with the staff. We hope to have the opportunity to welcome you for a more favorable impression and experience. Sincerely, Hollie Huson, GM

10/10 Excellent

Saran

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful and clean, very comfortable and the staff are friendly
Séjour de 1 nuit en mars 2024
Réponse de GM le 26 mars 2024
Dear Saran, We build our brand on great service and experiences, as well as the hope that our guests will tell others about their comfortable stay. Thank you so much for sharing this great review with other travelers to help get the word out that our SpringHill Suites is top-notch. Please come see us again soon. Best, Hollie Huson, GM

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was what you’d expect from a Marriott; nice, quiet and staff were very nice and accommodating. The outside area looked very safe.
Séjour de 1 nuit en mars 2024
Réponse de GM le 25 mars 2024
Dear Patrick, It is wonderful to hear that staying at our hotel was everything you'd expect it would be. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Hollie Huson, GM

10/10 Excellent

Jorge

Les points forts : Équipements
👍
Séjour de 1 nuit en mars 2024
Réponse de GM le 24 mars 2024
Dear Jorge, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Hollie Huson, GM

10/10 Excellent

Raffy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service, breakfast & location.
Séjour de 2 nuits en mars 2024
Réponse de GM le 15 mars 2024
Dear Raffy, It's nice to hear from you! I am delighted that our friendly service made for an enjoyable stay and that our delicious breakfast was a great start to your day! We appreciate your taking the time to review our hotel, as we value your feedback! It was a pleasure to host you; we hope to welcome you back soon. Best, Hollie Huson GM

10/10 Excellent

Diana

Séjour de 1 nuit en mars 2024

10/10 Excellent

Amber

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
I have been struggling lately with stress. The hotel was very comforting to be in. The room was appealing and beds were so soothing. The hotel smelt very good which was different. Hot-tub felt great on a cold day. All around great experience
Séjour de 1 nuit en mars 2024
Réponse de GM le 5 mars 2024
Dear Amber, It is wonderful to hear that you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel and please come see us again in the future. Best, Hollie Huson GM

10/10 Excellent

Nydia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Jacob

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place for a quick overnight stay for business travel. Great friendly staff and clean room.
Séjour de 1 nuit en mars 2024
Réponse de GM le 7 avr. 2024
Dear Jacob, Thank you so much for your thoughtful and generous review. Our team truly enjoys providing exceptional experiences for our guests from start to finish! It was a pleasure to host you and we can't wait to welcome you back! Best, Hollie Huson, GM

10/10 Excellent

Victor

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great and friendly staff !
Séjour de 1 nuit en février 2024
Réponse de GM le 6 févr. 2024
Dear Victor, Thank you for taking the time to share your positive experience with us. Our team members work hard to ensure that each guest has a wonderful stay, and we are thrilled to hear that we succeeded in creating a great experience for you. Best, Hollie Huson GM

8/10 Bien

Susan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I will definitely stay at this property again.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 23 janv. 2024
Dear Susan,I'm glad to hear that you had a wonderful experience during your stay and that you would consider staying with us again. I will make sure to share your kind feedback with our entire staff. Our team always strives to provide our guests with the best possible service and comfort. Thank you for choosing us and we hope to welcome you back soon.Best,Hollie HusonGeneral Manager

10/10 Excellent

Anthony

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de GM le 23 janv. 2024
Dear Anthony, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Hollie Huson General Manager

10/10 Excellent

Alma

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de GM le 23 janv. 2024
Dear Alma, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Hollie Huson General Manager

10/10 Excellent

Krista

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great customer service.
Thomas checked us in and he was amazing. Worked with my schedule because I had to stay over and work. Great restaurant recommendations. He was awesome!
Séjour de 1 nuit en janvier 2024
Réponse de GM le 17 janv. 2024
Dear Krista,Thank you for sharing your recent stay experience with us. We are delighted to hear that you had an enjoyable stay and we are excited to pass on your kind words. Thomas is a remarkable person and a valuable member of our team. We are thrilled to know that you share our opinion of him. We hope to have the pleasure of welcoming you back soon for another great experience.Best,Hollie HusonGeneral Manager

10/10 Excellent

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome hotel!
Awesome service!
Séjour de 1 nuit en janvier 2024
Réponse de GM le 16 janv. 2024
Dear Donna,We build our brand on great service and experiences, as well as the hope that our guests will tell others about their awesome stay. Thank you so much for sharing this great review with other travelers to help get the word out that our SpringHill Suites is top-notch. Please come see us again soon.Best,Hollie HusonGeneral Manager

8/10 Bien

Leonor

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de GM le 23 janv. 2024
Dear Leonor, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Hollie Huson General Manager

6/10 Satisfaisant

Jennifer

Ehhh?
Disappointed to find that out of the two available elevators one was not functioning our whole stay, and the other was not functioning for the majority of our stay. Staff seemed unsurprised and said they get overheated!??? The nightly rate seemed too high to me for these kind of problems.
Séjour de 1 nuit en janvier 2024
Réponse de GM le 15 janv. 2024
Dear Jennifer,I’m sorry that you did not find us to be a good value and that we experienced an unforeseen issue with the elevators. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely,Hollie HusonGeneral Manager

6/10 Satisfaisant

Teresa

Séjour de 1 nuit en janvier 2024
Réponse de GM le 13 janv. 2024
Dear Teresa,Thank you for choosing to stay with us and for your time in reviewing our hotel. We enjoyed having you as our guest and look forward to welcoming you again with the expectation that your next stay will be even better.Sincerely,Hollie HusonGeneral Manager

10/10 Excellent

jeanne

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Teresa

Séjour de 2 nuits en janvier 2024
Réponse de GM le 23 janv. 2024
Dear Teresa, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Hollie Huson General Manager

10/10 Excellent

Jeniece

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de GM le 11 janv. 2024
Dear Jeniece,Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage.Best,Hollie HusonGeneral Manager

10/10 Excellent

heaven

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay
I loved the stay at this hotel it was super clean staff was amazing all the convenient places are around as well the beds are so comfortable I slept in and had to ask for a late check out 😊 staff gave me till 1pm which was more than enough time. Very elegant hotel
Séjour de 1 nuit en décembre 2023
Réponse de GM le 9 janv. 2024
Dear heaven,Thank you for making our day with your review! Your positive feedback serves as encouragement to our associates, who genuinely care about every aspect of your stay. I look forward to sharing your compliments regarding our warm hospitality and the comfort you experienced while staying with us! On behalf of the entire team, thank you for choosing us, and please visit again soon.Best,Hollie HusonGeneral Manager

8/10 Bien

Samuel

Séjour de 1 nuit en décembre 2023
Réponse de GM le 23 janv. 2024
Dear Samuel, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Hollie Huson General Manager

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de GM le 11 janv. 2024
Dear James,Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon.Best,Hollie HusonGeneral Manager

10/10 Excellent

Joseph

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great except the coffee
Everything was great, the only problem was that the coffee at the breakfast buffet was terrible. Undrinkable.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 31 déc. 2023
Dear Joseph,We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies that you found our coffee undrinkable; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best,Hollie HusonGeneral Manager

10/10 Excellent

Mario, Everett

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cleanliness is impeccable. Smells of the interior Building is so great. Customer Service is Fantastic.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 25 déc. 2023
Dear Mario,It sounds like you enjoyed yourself during your time with us! Thank you for this excellent review and, more importantly, for being our guest. We appreciate your patronage and hope you find yourself in Modesto again soon. Best,Hollie HusonGeneral Manager

6/10 Satisfaisant

ross

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de GM le 24 déc. 2023
Dear ross,Thank you for choosing to stay with us and for your time in reviewing our hotel. We enjoyed having you as our guest and look forward to welcoming you again with the expectation that your next stay will be even better.Sincerely,Hollie HusonGeneral Manager

2/10 Horrible

Mary

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I will not be staying here again.
The room was worn, the floor edges were dirty, There was an old baby bottle under the couch. The window seal was dirty. We were there for 3 nights and not once did a housekeeper come to clean the room. I had to continually ask for towels. The complimentary breakfast was not good, the oatmeal was watered down, the eggs were watered down, the breakfast egg sandwich ingredients had propellant in it and is not healthy very unsafe.
Séjour de 2 nuits en décembre 2023
Réponse de GM le 19 déc. 2023
Dear Marry,Thank you for sharing your feedback with us. Please accept our sincere apology for our service, breakfast, and accommodations that weren't up to your expectations. Your comments will enable us to improve our guest experience. We appreciate you sharing your experience and hope for an opportunity to deliver a better stay in the future.Sincerely,Hollie HusonGeneral Manager

10/10 Excellent

Diana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Roberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy bonita experiencia todo muy bien y limpio
Séjour de 1 nuit en décembre 2023
Réponse de GM le 18 déc. 2023
Dear Roberto,That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Sincerely,Hollie HusonGeneral Manager

4/10 Médiocre

Michael

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de GM le 12 déc. 2023
Dear Michael,We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us.Sincerely,Hollie HusonGeneral Manager

10/10 Excellent

Mario

Les points forts : Équipements
Good
Séjour de 1 nuit en décembre 2023
Réponse de GM le 12 déc. 2023
Dear Mario,I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,Hollie HusonGeneral Manager

6/10 Satisfaisant

DAVID

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Time to re up your hotel, and service game.
We've stayed at this hotel several times, and has been a nice experience, but you can tell it is time for renewing. Getting dated, and elevatrors are struggling. only one elevator was working while we were there, and the second night that one was broken and being worked on. Breakfast was Amazingly blah, even for what you would expect from a hotel breakfast. When we checked in, granted it was 9 45pm. No one at the front desk, I waited around coughed a few times, and a few minutes later a very sleepy inn keeper appeared by the name Izak, and was anything, but what you should expect someone in the hospitality industry to be he was clearly not happy to be disturbed from his nap on the job.
Séjour de 2 nuits en décembre 2023
Réponse de GM le 5 déc. 2023
Dear DAVID,I'm so sorry to hear we let you down and would certainly never want to leave you with a poor impression. I apologize that we were unable to provide you with the exceptional stay and hospitable service you’ve come to expect. We value your business and your loyalty to our hotel. I appreciate your feedback as it allows us to positively impact future guest experiences. We hope to see you again.Sincerely,Hollie HusonGeneral Manager