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Avis sur Starhotels Anderson

4 out of 5
Starhotels Anderson
Piazza Luigi Di Savoia 20, Milan, MI

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 542 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 348 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 75 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 1001." "

9,2/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Richard

Voyage en groupe
Les points forts : Propreté et personnel et service
Hôtel bien situé
Très bon hôtel très bien situé juste à côté de la gare de Milano centrale
Séjour de 6 nuits en juillet 2023
Réponse de The Hotel Management le 4 août 2023
Dear Richard, Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

8/10 Bien

ALAIN

Séjour de 1 nuit en juillet 2023
Réponse de The Hotel Management le 31 juil. 2023
Dear ALAIN,Thank you for assignign such a high score to our hotel!The Hotel Management

10/10 Excellent

Caroline

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
On y retournera !
Séjour de 1 nuit en mai 2023
Réponse de The Hotel Management le 31 mai 2023
Dear Caroline,Thank you for your feedback!We're glad you will be our guest again :-)Kind regards,The Hotel Management

8/10 Bien

Jimine

Séjour de 1 nuit en août 2022
Réponse de Antonio le 16 août 2022
Dear Ms. Jimine, Thank you very much for your positive review of our hotel. We are glad that you enjoyed your stay and we hope to seeing you again soon. Best regards, The Management

2/10 Horrible

nicolas

Voyage d’affaires
The principle of the hotel is to be able to sleep.
At first glance, the service of the hotel seemed to be correct. The room service and the baggage handlers are great. In spite of a decent welcome, we were quickly disappointed. - The price of a night in the parking lot is 30euros, which is excessively expensive for a single night. If at least the service was good but when I asked the valet for a round trip so I could put my stuff in my car. And that I be told no, let me put the car in the public parking 10m away by myself - The light in the room stayed on all night. The principle of the hotel is to be able to sleep. We did not have this honor. Probably a malfunction of the switches, but it was impossible to turn off the light in the room during the whole night. We reported this to the reception, which made no apologies. It is simply unthinkable. No commercial gesture, no compensation and above all no excuse for this problem. - The card of the room has been demagnetized, so we had to go down to the reception at 2am to make it work again. - When we left, we simply asked the receptionist for a trash can, who preferred to make us go around the hotel to throw our few garbage in the public trash can, 50m away. When we had to pay, no doubt, the receptionists smiled. But it stops there. I do not recommend the hotel at all. Some details may seem silly, but when it accumulates we tend to say that it's the drop too much, too bad it had several drops... I never take the time to write comments, but there I was far too disappointed
Séjour de 1 nuit en octobre 2020
Réponse de The Hotel Management le 24 oct. 2020
Dear Nicolas, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, but apparently in this case we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de The management le 9 févr. 2020
Dear Guest, thank you for your feed back. We do really hope to welcome you again in Starhotels! Best regards,

8/10 Bien

Renaud

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great hotel at decent price
Very good place. I stayed there probably 8-10 Times. Rooms are spacey. It is conveniently located close by Centrale station with access to malpensa airport and other cities in Italy. At the check in there were several customers checking in. It took some time but they added one staff quite quickly. We started with a lunch at the restaurant of the hotel. We told we only had 45 mins. They put our orders in priority.
Séjour de 1 nuit en janvier 2020
Réponse de the hotel management le 5 févr. 2020
Dear Renaud, we sincerely thank you for your great review about Starhotels Anderson. We are sincerely glad to understand that we have been able to satisfy your expectations during your several satys with us and we look forward to give you our warmest welcome back very soon! kind regards The hotel Management

10/10 Excellent

herve - SARL N.T

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
propre,chambre spacieuse, excellent petit déjeuner
Séjour de 2 nuits en septembre 2019
Réponse de The Hotel Management le 17 sept. 2019
Dear Herve, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de The Management le 10 juil. 2019
Dear Guest, thank You for Your rating. It was a pleasure to have You as a guest. We hope to be welcoming You back in Milan Kindly, The Management

10/10 Excellent

Salvatore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Danilo le 24 avr. 2019
Dear Salvatore, It has been a pleasure to welcome you at Starhotels Anderson Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Milan. Hoping to welcome you again to our hotel we send you our Best regards The Management

6/10 Satisfaisant

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le bruit du métro fait un son infernal dans les chambres. Ca n'a aucun sens...
Séjour de 2 nuits en avril 2019
Réponse de danilo le 24 avr. 2019
Dear Patrick, Thank you very much for sharing your recent experience at Starhotels Anderson I would like to assure you that your comments are taken in very high considerations, and we regret to learn our failure in meeting your expectations with the room being noisy. Please accept my apologies for the inconvenience occurred and I sincerely hope your will give us another opportunity to show you our high standards of service. Best regards The Management

8/10 Bien

RABAH

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en février 2019
Réponse de Antonio le 17 févr. 2019
Dear Mr. Rabah, Thank you very much for your positive review of our hotel. We are glad that you enjoyed your stay and we hope to seeing you again soon. Best regards, The Management

8/10 Bien

Gildas, Kergrist

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel très accueillant, proche gare
Situation pratique de l'hôtel car en face de la gare, centre ville de Milan à pied, lac de Côme et lac Majeur très près et d'une beauté exceptionnelle, service appréciable de l'hôtel : possibilité de garer notre auto chaque jour en parking sécurisé par un gardien et le gardien nous la ramène sur simple demande de l'hôtel
Séjour de 7 nuits en août 2018
Réponse de La Direction le 19 sept. 2018
Cher Monsieur Gildas, Nous vous remercions pour l'avis que vous avez donné sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et nous espérons vous accueillir à nouveau très bientôt. Veuillez agréer nos salutations distinguées.

10/10 Excellent

Ahmed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de The Management le 21 févr. 2018
Dear Ahmed, Thank you very much for the excellent rating assigned. We are glad that you enjoyed your stay and we hope to seeing you again soon. Best regards,

8/10 Bien

FARID

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2017
Réponse de General Manager le 14 déc. 2017
Dear Guest, thank you for your feed back. We do really hope to welcome you again in Starhotels! Best regards, The Management

8/10 Bien

Fabian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place to stay.
A really nice hotel, spacious bedroom, crew listening your desire and nice breakfast, good location near the station, possibility of late check out.
Séjour de 1 nuit en novembre 2017
Réponse de General Manager le 25 nov. 2017
Dear Mr. Fabian, Thank you very much for your positive review of our hotel. We are glad that you enjoyed your stay and we hope to seeing you again soon. Best regards, The Management

10/10 Excellent

bingqian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 4 mars 2017
Dear Bingqian, Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, The Management

8/10 Bien

bruno

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
idéal pour les voyageur venant de Milan Linate
très pratique à proximité des bus arrivant de Milan Linate ,de la gare et du métro . Très bonne insonorisation de la chambre , deco sympa accueil professionnel .très bon rapport qualité prix
Réponse de General Manager le 27 nov. 2016
Cher Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer nos salutations distinguées. La Direction

10/10 Excellent

Manon, valleyfield

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bijou d'hôtel.
C'est un endroit avec tout le confort recherché durant des vacances, on y aurait rester facilement plus longtemps.
Réponse de The Management le 30 avr. 2016
Dear Manon, we are glad to read that you enjoyed your staying at Starhotels Anderson. Your opinion is very important for us and we are pleased that you decided to share your review and your tips with our next visitors. Hoping to welcome you again to our hotel we send you our Best regards

10/10 Excellent

Bienvenido

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel, very good customer services.
Séjour de 1 nuit en avril 2024
Réponse de The Hotel Management le 17 avr. 2024
Dear Bienvenido,Many thanks for leaving us a 5 star rating following your stay with us.We hope to have a chance to welcome you back in the near future.Kind Regards,

10/10 Excellent

Tasaddooque

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Air conditioner was on, not controlled by the season. Bathroom was great, the table and long table was great. Room was spacious but no electrical outlets by the nightstands or nearby. Overall the hotel was excellent choice.
Séjour de 3 nuits en avril 2024
Réponse de The Hotel Management le 12 avr. 2024
Dear Tasaddooque,We're very happy our efforts were useful and made you happy with your stay!Looking forward to hosting you again,Kind regards,The Hotel Management

10/10 Excellent

ALFONSO, ZAPOPAN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo bien, excelente ubicación, trato realmente bueno, el único detalle es que no tenía A/C, y estaba muy caliente la habitación, pero abrimos ve tana y refrescó bien; el desayuno. Muy bueno también
Séjour de 1 nuit en avril 2024
Réponse de The Hotel Management le 8 avr. 2024
Dear ALFONSO,Thank you for sharing your thoughts!We're looking forward to your next stay!Best regards,The Hotel Management

8/10 Bien

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy lindo y con diseño
Séjour de 2 nuits en mars 2024
Réponse de The Hotel Management le 4 avr. 2024
Dear Andrea,Many thanks for this review, we're glad you had a good stay at Starhotels Anderson!Looking forward to hosting you again,Kind regards,The Hotel Management

10/10 Excellent

Ana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy amable la persona que nos ayudó con el equipaje
Séjour de 1 nuit en mars 2024
Réponse de The Hotel Management le 14 mars 2024
Dear Ana,Thank you very much for your review!We'll pass your comment on to our employee who helped you out.Kind regards,The Hotel Management

10/10 Excellent

Giuseppe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en janvier 2024
Réponse de La Direzione le 15 févr. 2024
Gentile Giuseppe,Grazie per la sua recensione, speriamo di rivederla presto!Cordiali saluti,La Direzione

8/10 Bien

CHIKA

Séjour de 2 nuits en février 2024
Réponse de The Hotel Management le 21 mars 2024
Dear CHIKA,Thank you for your evaluation!Kind regards,The Hotel Management

6/10 Satisfaisant

Anas

Voyage en famille
It was ok. Nothing special
Séjour de 1 nuit en février 2024
Réponse de The Hotel Management le 6 févr. 2024
Dear Anas,Thank you for taking the time to share your impressions.Best regards,The Hotel Management

6/10 Satisfaisant

Alminda

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
My husband and I chose this hotel since it was so close to the train station and we were going to be doing day trips all over Italy. We were told multiple times by our taxi/uber driver that the area is not so safe since it's close to the train station. The room was spacious, it was super outdated though. It was clean and the staff was super helpful and kind. They helped us grab a taxi on our way home! Probably would not stay here again but if you're doing day trips in Italy, highly recommend!
Réponse de The Hotel Management le 6 févr. 2024
Dear Alminda,Thank you for your review, although apparently the score you gave us was influenced by drivers' warnings.We hope you enjoyed the city!Best regards,The Hotel Management

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel eccellente
Hotel eccellente
Séjour de 4 nuits en janvier 2024
Réponse de Maurizio le 5 févr. 2024
Gent.mo Ospite,Siamo lieti di aver avuto l'opportunità di contribuire a rendere gradevole la Sua visita a Milano.La ringraziamo nuovamente per il Suo tempo e ci auguriamo di darle presto il benvenuto presso lo Starhotels Anderson nel prossimo futuro.La direzione

6/10 Satisfaisant

Alexander, Wahlitz

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de The Hotel Management le 24 janv. 2024
Dear Alexander,Thank you for taking the time to evaluate your experience with us... it would be helpful to know the reasons of such a low score though, we'd be very grateful if you could share them too.Kind regards,The Hotel Management

6/10 Satisfaisant

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice Hotel.
Séjour de 1 nuit en décembre 2023
Réponse de The Hotel Management le 17 janv. 2024
Dear Matthew,Thank you for the nice words, even though we'd like to enquire about what caused such a low score in your review...Thank you!The Hotel Management

10/10 Excellent

maria

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel molto bello e in posizione molto comoda
Séjour de 3 nuits en janvier 2024
Réponse de Carmen le 14 janv. 2024
Gentile Maria, Grazie per aver soggiornato con noi e per aver dedicato tempo per scrivere questa recensione. Siamo davvero lieti che la Sua esperienza sia stata positiva. Ci auguriamo di poterLa rivedere al più presto.Cordiali saluti,La Direzione

8/10 Bien

Ryoji

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
施設は綺麗でスタッフの方の対応も問題ありません。 中央駅に近いというのも大変便利でした。 強いて挙げれば、入り口からレセプションへ向かう際、階段を通らねばならず大きなスーツケースがある時は辛いものがあります。 チェックアウト後はスタッフの方が手伝ってくれて問題ありませんでした。
Séjour de 2 nuits en décembre 2023
Réponse de Carmen le 14 janv. 2024
Dear Ryoji,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regardsThe Hotel Management

10/10 Excellent

Enzo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Maurizio le 5 févr. 2024
Gent.mo Ospite,Siamo lieti di aver avuto l'opportunità di contribuire a rendere gradevole la Sua visita a Milano.La ringraziamo nuovamente per il Suo tempo e ci auguriamo di darle presto il benvenuto presso lo Starhotels Anderson nel prossimo futuro.La direzione

10/10 Excellent

Yoko

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ミラノ中央駅からすぐなので 夜到着でも安心でした。 ホテルはキレイで、お部屋にスリッパやバスローブもありました。 朝食は7時からなのに5分くらい遅れてました。そして品数も出揃っておらず。 唯一のマイナスはそれくらいですが、とにかく便利で良かったです。
Séjour de 1 nuit en décembre 2023
Réponse de The Hotel Management le 11 janv. 2024
Dear Yoko, Thank you for taking the time to leave a review.We are delighted to see that you enjoyed your visit, We will ensure your feedback is shared with the team.We look forward to seeing you again in the future.Kind Regards,

10/10 Excellent

EI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de The Hotel Management le 10 janv. 2024
We are very happy that you enjoyed your stay with us and We hope to have the opportunity to present you other great memories in the future. Kind regards.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
いつもより小さい部屋でしたが快適でした。朝ごはんを込みにしたはずですが、入ってなかった。
Séjour de 1 nuit en janvier 2024
Réponse de The Hotel Management le 10 janv. 2024
Dear Yoko, Thank you for the positive feedback, as for your reservation regarding the breakfast, it was not included on the room rate you chose. You could easily ask to add breakfast at check in.Kind Regards

6/10 Satisfaisant

Papa, Rockville

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Noisy
Séjour de 2 nuits en janvier 2024
Réponse de The Hotel Management le 11 janv. 2024
Dear Papa,It would be useful to know more about your report... where was the noise you heard coming from? Oustide or inside the hotel? In general, if it is from the inside, we would suggest to inform the reception straight away.Thank you for your review!Kind regards,The Hotel Management

10/10 Excellent

Ali

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Konum müthiş
Seyahat planınız da , tren ve metro kullacaksanız , konum olarak harika 3-4 dk yüreme mesafesi , otel gayet temiz , çalışanlar yardımsever güler yüzlü , kahvaltıyı dışarda tercih ettik , bir daha yolumuz düşerse yine tercih ederim teşekkürler.
Séjour de 3 nuits en décembre 2023
Réponse de The Hotel Management le 31 déc. 2023
Dear Ali,Thank you very much for sharing your thoughts, we're glad you were happy with your stay and we're looking forward to the next one!Happy New Year!Kind regards,The Hotel Management

6/10 Satisfaisant

Li Tony Ka

Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Great location, great service, nice refurbishment. However, the room I live has been quite noisy, and I cannot even find out the source of the noise. I assume it is related to some faulty machinery inside the property. The noise is like “tick tick tick…”, and has been there all night. If you are sensitive to noise, it would be difficult to sleep. Other than that, it is what you expect for an ordinary 4-star hotel.
Séjour de 1 nuit en décembre 2023
Réponse de The Hotel Management le 31 déc. 2023
Dear Li Tony Ka,We're sorry for the disruption to your sleep caused by that noise. Too late now, but had you told us we would've changed your room straight away.We did find the glitch and fixed it.Thank you very much for sharing your opinion!Kind regards,The Hotel Management

8/10 Bien

Manami

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
何回となく、利用させてもらってますのミラノ中央駅にほぼ隣接しているので、夜遅く到着しても安心です。清潔で、サービスも問題ありませんが、お風呂や洗面の排水に時間がかかることが不満点です。
Séjour de 1 nuit en décembre 2023
Réponse de The Hotel Management le 28 déc. 2023
Dear Manami,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

10/10 Excellent

Jing

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A short stay for just one night but very friendly service as usual. Top address for traveling to Milan by train. Small but fine. And all the staffs especially the bellmen are super helpful. Strongly recommended!
Séjour de 1 nuit en décembre 2023
Réponse de Carmen le 23 déc. 2023
Dear Jing, Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future, Kind Regards,The Hotel Management

10/10 Excellent

Gabil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de The Hotel Management le 20 déc. 2023
Dear Gabil,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

10/10 Excellent

Marina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Boas recomendações
Hotel muito bom e bem localizado
Séjour de 2 nuits en décembre 2023
Réponse de Carmen le 19 déc. 2023
Querida Marina,Gracias por tu maravillosa reseña.Nos complace leer su experiencia con nosotros y esperamos darle la bienvenida nuevamente en un futuro cercano.Atentamente,La dirección hotelera

10/10 Excellent

VIRGILIO

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Carmen le 10 déc. 2023
Dear Virgilio,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regardsThe Hotel Management

10/10 Excellent

SEIICHI

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de The Hotel Management le 9 déc. 2023
Dear Guest, Thank you for taking the time to leave a review.We are delighted to see that you enjoyed your visit, We will ensure your feedback is shared with the team.We look forward to seeing you again in the future.Kind Regards,The Hotel Management

10/10 Excellent

roberto, Montgomery Village

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de la direzione le 9 déc. 2023
Gentile cliente,Grazie dell’ottima recensione sul nostro hotel! Siamo molto lieti di sapere che la Sua permanenza sia stata piacevole e ci auguriamo di rivederLa presto.Cordiali saluti,La Direzione

10/10 Excellent

Nicola, verona

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay in Milan. Strategic location aside Gran Central Station: not the most beautiful neighbourhood, though well connected and with many spots within walking distance (corso buenos aires, porta venezia..). Staff is simply great: professional, friendly. Modern room furniture, above average room size, pillow menu and complimentary welcome water are very appreciated. The hotel features also a gym, unfortunately without a sauna. Despite the recent management change, the breakfast has improved but is still average. The room is small though, you may have to wait at peak time on weekends.
Séjour de 1 nuit en décembre 2023
Réponse de Carmen le 5 déc. 2023
Dear Nicola, Thank you for taking the time to leave a review.We are delighted to see that you enjoyed your visit, We will ensure your feedback is shared with the team.We look forward to seeing you again in the future.Kind Regards,The Hotel Management

10/10 Excellent

Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Short walk (5 mins) from Statzione Milano Centrale so cery convenient. Modern interior with very comfortable rooms. Will definitely book this hotel again next time I'm in Milan.
Séjour de 1 nuit en novembre 2023
Réponse de The Hotel Management le 4 déc. 2023
Dear Margaret, Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future, Kind Regards,

6/10 Satisfaisant

Stephanie

Voyage en famille
Les points forts : Personnel et service
Good central location. The room was adequately spaced but room and cupboards had a slight mustiness to it in terms of the smell Staff were helpful as needed to extend stay due to flight cancellation Breakfast was average, I’ve had better at 2 start hotels Adequate for a 1-2 night stay
Séjour de 1 nuit en novembre 2023
Réponse de The Hotel Management le 29 nov. 2023
Dear Stephanie,Thank you for this review of yours, we'll start from here to improve on the issues you pointed out.Kind regards,The Hotel Management