Avis sur Travelodge Hotel Melbourne Docklands
Travelodge Hotel Melbourne Docklands
66 Aurora Lane, Docklands, VIC
Avis
8,2
Très bien
8,4/10
Propreté
8,6/10
Personnel et service
7,8/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Duty Manager le 14 avr. 2024
Dear Wayne,Dear Guest, thank you for taking the time to share your feedback! We're thrilled to hear that you found our location to be excellent. Your feedback is truly valuable, and we look forward to welcoming you back for another enjoyable stay. Safe travels!
8/10 Bien
Shane, Hamilton
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shane
Séjour de 5 nuits en avril 2024
Réponse de K C le 13 avr. 2024
Dear Shane,We're thrilled to hear that you found our hotel to be both quiet and conveniently located near the CBD and public transport options. Providing a peaceful environment while still being accessible to the city center and transportation hubs is something we strive for, and we're delighted that we met your expectations in this regard.Thank you for sharing your positive experience with us, and we hope to have the pleasure of welcoming you back on your next visit to the area. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your patronage!Kind regards,K CReception – Travelodge Docklands Melbourne
10/10 Excellent
Nicholas
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicholas
Séjour de 1 nuit en avril 2024
Réponse de K C le 13 avr. 2024
Dear Nicholas,Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you enjoyed your stay with us and found the room to be excellent, complete with a desk and a great shower.We appreciate your comments regarding the bathroom, and we understand your concerns about the bed configuration. Your feedback is valuable to us as we continuously strive to improve the comfort and satisfaction of our guests.We apologize for any inconvenience caused by noise from the nearby station. While we aim to provide a peaceful environment for our guests, external factors such as proximity to transportation hubs can sometimes result in unavoidable noise disturbances.We also apologize for the inconvenience you experienced in finding a coffee shop nearby at 3 pm. We will certainly take note of this and look into ways to enhance the availability of amenities in the immediate vicinity for our guests' convenience.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know.Kind regards,K CReception – Travelodge Docklands Melbourne
10/10 Excellent
James
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 2 nuits en mars 2024
Réponse de Duty Manager le 6 avr. 2024
Dear James,Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
10/10 Excellent
Hayley
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hayley
Séjour de 4 nuits en mars 2024
Réponse de Sean le 29 mars 2024
Dear Hayley,Thank you for taking the time to leave a review from your stay with us at Travelodge Docklands!We're glad that you had a great stay and cannot wait to welcome you back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne
8/10 Bien
Deirdre
27 mars 2024
Les points forts : Propreté
Deirdre
Séjour de 1 nuit en mars 2024
Réponse de Duty Manager le 28 mars 2024
Dear Deirdre, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
6/10 Satisfaisant
Jessica
25 mars 2024
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 3 nuits en mars 2024
10/10 Excellent
Melissa
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 3 nuits en mars 2024
Réponse de Sean le 26 mars 2024
Dear Melissa,Thank you for leaving the great review!We're glad you had a great stay and look forward to welcoming you back again in the future!Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne
8/10 Bien
Fiona
25 mars 2024
Fiona
Séjour de 3 nuits en mars 2024
Réponse de Duty Manager le 14 avr. 2024
Dear Fiona, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
8/10 Bien
Bhavika
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
24 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bhavika
Séjour de 4 nuits en mars 2024
Réponse de Sean le 26 mars 2024
Dear Bhavika,Thank you for taking the time to review your stay with us at Travelodge Docklands.We appreciate your comments and have passed them on to our Executive Housekeeping Manager for future review with her team.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne
8/10 Bien
Garry, Varsity Lakes
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Garry
Séjour de 4 nuits en mars 2024
Réponse de Sean le 24 mars 2024
Dear Gary,Thank you for the excellent 4/5 review!We're glad you had a great stay and enjoyed the fact that we could check you in prior to the guaranteed check in time.We cannot wait to welcome toy back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands
10/10 Excellent
kezia
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kezia
Séjour de 1 nuit en mars 2024
Réponse de Duty Manager le 19 mars 2024
Dear kezia, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
8/10 Bien
Ashley
Voyage d’affaires
17 mars 2024
Les points forts : Propreté
Ashley
Séjour de 1 nuit en mars 2024
Réponse de Duty Manager le 19 mars 2024
Dear Ashley, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
10/10 Excellent
Gerard
17 mars 2024
Gerard
Séjour de 2 nuits en mars 2024
Réponse de Duty Manager le 19 mars 2024
Dear Gerard, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
6/10 Satisfaisant
Rowena
16 mars 2024
Les points forts : Propreté et personnel et service
Rowena
Séjour de 1 nuit en mars 2024
Réponse de Duty Manager le 6 avr. 2024
Dear Rowena, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
4/10 Médiocre
Michael
Voyage en couple
14 mars 2024
Michael
Séjour de 4 nuits en mars 2024
Réponse de Duty Manager le 19 mars 2024
Dear Michael, Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconveniences you experienced during your recent stay. Your comments are important to us, and we want to assure you that we take them seriously. Thank you once again for sharing your thoughts, and we look forward to the opportunity to welcome you back and provide you with a much-improved experience.
8/10 Bien
Stanley
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stanley
Séjour de 2 nuits en mars 2024
Réponse de Duty Manager le 19 mars 2024
Dear Stanley, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
10/10 Excellent
John
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 12 nuits en février 2024
Réponse de Duty Manager le 19 mars 2024
Dear John, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
8/10 Bien
John
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en mars 2024
Réponse de Sean le 9 mars 2024
Dear John,Thank you very much for your lovely words It is great to hear that you enjoyed the new WIFI that we have installed at the hotel.It was a pleasure to welcome you to our hotel and we look forward to seeing you again in the future.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne
10/10 Excellent
Melanie
Voyage en famille
7 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Melanie
Séjour de 1 nuit en février 2024
Réponse de Sean le 9 mars 2024
Hi Melanie,Thank you very much for your lovely words. It was a pleasure to welcome you to our hotel and we look forward to seeing you again in the future.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne
10/10 Excellent
MaryEd
3 mars 2024
MaryEd
Séjour de 1 nuit en février 2024
Réponse de Sean le 24 mars 2024
Dear Mary,Thank you for the excellent 5/5 review!'We're glad you had a great stay and cannot wait to welcome toy back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands
6/10 Satisfaisant
Tennille, Griffith
Voyage en groupe
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tennille
Séjour de 1 nuit en février 2024
Réponse de Duty Manager le 29 févr. 2024
Dear Tennille, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
6/10 Satisfaisant
Trevor
Voyage en couple
24 févr. 2024
Les points forts : Personnel et service
Trevor
Séjour de 1 nuit en février 2024
Réponse de Duty Manager le 29 févr. 2024
Dear Trevor, Thank you for taking the time to review us. I am concerned to hear that we were not able to deliver the expectations during your stay. This is not our usual standard of service, and I will be following up with the team.
10/10 Excellent
Greg
Voyage en couple
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Greg
Séjour de 2 nuits en février 2024
Réponse de Duty Manager le 29 févr. 2024
Dear, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
10/10 Excellent
Donna
24 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Donna
Séjour de 1 nuit en février 2024
Réponse de Duty Manager le 29 févr. 2024
Dear Donna, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
8/10 Bien
Jun
23 févr. 2024
Jun
Séjour de 1 nuit en février 2024
Réponse de Duty Manager le 22 mars 2024
Dear Jun, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
10/10 Excellent
Crystal
Voyage en famille
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Crystal
Séjour de 1 nuit en février 2024
Réponse de Duty Manager le 29 févr. 2024
Dear Crystal, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon
10/10 Excellent
TAICHI
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TAICHI
Séjour de 3 nuits en février 2024
Réponse de ardy le 22 févr. 2024
Dear Taichi,I am so pleased to hear that you had an enjoyable stay with us. Thank you for taking the time to post a review about Travelodge Docklands. we hope to see you again in future.Kind regardsArdy Duty Manager – Travelodge Docklands Melbourne
10/10 Excellent
Benjamin Samuel
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Benjamin Samuel
Séjour de 2 nuits en février 2024
Réponse de Duty Manager le 22 mars 2024
Dear Benjamin Samuel, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
10/10 Excellent
Greg
Voyage en famille
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Greg
Séjour de 3 nuits en janvier 2024
Réponse de Duty Manager le 22 févr. 2024
Dear Greg, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
8/10 Bien
Hiroki
Voyage en famille
19 févr. 2024
Les points forts : Personnel et service et équipements
Hiroki
Séjour de 5 nuits en février 2024
Réponse de Duty Manager le 22 févr. 2024
Dear Hiroki, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
10/10 Excellent
Edlyn
Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edlyn
Séjour de 3 nuits en février 2024
Réponse de Duty Manager le 19 févr. 2024
Dear Edlyn, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
8/10 Bien
Michelle
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Réponse de Duty Manager le 19 févr. 2024
Dear Michelle, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
4/10 Médiocre
Rita
18 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Rita
Séjour de 2 nuits en février 2024
Réponse de Duty Manager le 19 févr. 2024
Dear Rita,Thank you for taking the time to review us. I am sorry to hear that you did not enjoy your stay with us. I am concerned to hear that we were not able to deliver the expectations during your stay. This is not our usual standard of service and I will be following up with the team. Thank you.
10/10 Excellent
TAK LEUNG
Voyage en famille
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements
TAK LEUNG
Séjour de 1 nuit en février 2024
Réponse de Duty Manager le 11 févr. 2024
Dear TAK LEUNG, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
8/10 Bien
Christine
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christine
Séjour de 2 nuits en février 2024
Réponse de Duty Manager le 11 févr. 2024
Dear Christine, Dear guest, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
10/10 Excellent
Ashlee
7 févr. 2024
Ashlee
Séjour de 1 nuit en février 2024
Réponse de Duty Manager le 20 mars 2024
Dear Ashlee, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
8/10 Bien
Janelle
Voyage en couple
5 févr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Janelle
Séjour de 2 nuits en février 2024
Réponse de ardy le 8 févr. 2024
Dear Janelle,I am so pleased to hear that you had an enjoyable stay with us. Thank you for taking the time to post a review about Travelodge Docklands. we hope to see you again in future.Kind regardsArdy Duty Manager – Travelodge Docklands Melbourne
10/10 Excellent
Kin Lam
Voyage en famille avec de jeunes enfants, Voyage en famille
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kin Lam
Séjour de 5 nuits en janvier 2024
Réponse de ardy le 28 janv. 2024
Dear Kin,I’m so pleased to hear that you had an enjoyable stay with us. Thank you for taking the time to write your review.Thank you again for sharing the experience of your stay with us and we hope to see you again next time.Kind regards,ArdyDuty Manager – Travelodge Docklands Melbourne
10/10 Excellent
Junko
Voyage en famille
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Junko
Séjour de 3 nuits en janvier 2024
Réponse de Duty Manager le 26 janv. 2024
Dear Junko,Thank you so much for taking the time to share your wonderful 5-star review of your recent stay with us at Travelodge Docklands. We are thrilled to hear that you had a wonderful stay with us. Your kind words are truly appreciated, and we look forward to welcoming you back for another exceptional stay in the future.
8/10 Bien
Roshin
Voyage en famille
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Roshin
Séjour de 2 nuits en janvier 2024
Réponse de Duty Manager le 25 janv. 2024
Dear Roshin, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
6/10 Satisfaisant
Jack
24 janv. 2024
Les points forts : Personnel et service
Jack
Réponse de Duty Manager le 25 janv. 2024
Dear Jack, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
8/10 Bien
Frank
23 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Frank
Séjour de 2 nuits en janvier 2024
Réponse de Duty Manager le 25 janv. 2024
Dear Frank, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
10/10 Excellent
Cheryl
Voyage en couple
22 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cheryl
Séjour de 1 nuit en janvier 2024
Réponse de Duty Manager le 23 janv. 2024
Dear Cheryl, thank you for taking the time to share your feedback! We're thrilled to hear that you found our location to be excellent. We take pride in maintaining clean and tranquil rooms to ensure a comfortable stay. Your compliments on the friendliness of our team inspire us to continue providing excellent service. Thank you for choosing Travelodge Docklands, and we look forward to welcoming you back for another exceptional stay in the future!
8/10 Bien
Quincy
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quincy
Séjour de 1 nuit en janvier 2024
Réponse de Duty Manager le 23 janv. 2024
Dear Quincy, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
6/10 Satisfaisant
Tony
Voyage en groupe
19 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Tony
Séjour de 1 nuit en janvier 2024
Réponse de Duty Manager le 23 janv. 2024
Dear Tony, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
8/10 Bien
Anthony
19 janv. 2024
Anthony
Séjour de 3 nuits en janvier 2024
Réponse de Duty Manager le 23 janv. 2024
Dear Anthony, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
6/10 Satisfaisant
Teresa
Voyage en groupe
18 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Teresa
Séjour de 4 nuits en janvier 2024
Réponse de Duty Manager le 23 janv. 2024
Dear Teresa, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
8/10 Bien
Arunsri
Voyage en famille
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Arunsri
Séjour de 2 nuits en janvier 2024
Réponse de Duty Manager le 23 janv. 2024
Dear Arunsri, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
10/10 Excellent
Jeremy
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeremy
Réponse de Duty Manager le 23 janv. 2024
Dear Jeremy,Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.