Plage à proximité, sable blanc

Avis sur Saint Kilda Beach Hotel (formerly Rydges St Kilda)

4 out of 5
Saint Kilda Beach Hotel (formerly Rydges St Kilda)
35-37 Fitzroy Street, St Kilda, VIC

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 279 avis sur 999." "
Note des voyageurs de 8 (Bien), d’après 404 avis sur 999." "
Note des voyageurs de 6 (Satisfaisant), d’après 197 avis sur 999." "
Note des voyageurs de 4 (Médiocre), d’après 94 avis sur 999." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 999." "

8,2/10

Propreté

8,6/10

Personnel et service

7,6/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Michael

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Situated right in the middle of St Kilda easy access to the beach many bars and restaurants and in walking distance to the Palais for live concerts. Great friendly staff. Being able to park under the hotel a wonderful bonus
Séjour de 1 nuit en mars 2024
Réponse de Pema le 26 mars 2024
Hi Michael, I would like to thank you for taking the time to post a review about your recent stay. We’re so glad to hear that you enjoyed your stay!We truly appreciate your feedback about the hotel and will ensure that your kind words and feedback are passed onto our team.Thank you again for sharing the experience of your stay with us and we hope to see you again next time.

8/10 Bien

Chester

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a good hotel option for St Kilda. It's in the middle of everything, with lots of cafes and restaurants nearby. It's a short walk to the Palai Theatre. It's a bit run down, but it's quiet and clean. Four of our powerpoints didn't work, and the internet didn't work the first day and was really slow the second. All in all, though, it's a good place to stay.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Joshua

Voyage en famille, Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Didnt like the fact that the room had no microwave or anything to cook with even though it was expensive to stay but did not have the facilities to do wat we needed to do unfortunately
Séjour de 3 nuits en mars 2024

8/10 Bien

Gary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
It was different to what we have stayed in very small and bathroom shower is in the bath hard to get into for older people or with a disability the aircon was leaking water.
Séjour de 1 nuit en mars 2024

10/10 Excellent

YU

Séjour de 1 nuit en février 2024

8/10 Bien

Jiangmin

Séjour de 4 nuits en février 2024

8/10 Bien

Michael

Séjour de 1 nuit en février 2024

8/10 Bien

Halee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was nice and clean. With a sort of homey feel. Parking was easy. Would be good if when checking in they told you how to use the lift. Had other guests tell us. Which they were told by the cleaners. Lift is a little slow and makes you feel like its going to stop but it works
Séjour de 1 nuit en février 2024
Réponse de BH le 16 févr. 2024
Thanks for taking the time to leave a Review! Halee!

8/10 Bien

Amanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel! Close to everything!!
Séjour de 1 nuit en février 2024
Réponse de BH le 16 févr. 2024
Thanks Amanda!

8/10 Bien

Rowena

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location
Séjour de 2 nuits en février 2024
Réponse de TC le 7 févr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

8/10 Bien

Paul Andrew

Réponse de TC le 7 févr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

6/10 Satisfaisant

Kendle

Les points forts : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de TC le 7 févr. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

8/10 Bien

Warren

Les points forts : Propreté et personnel et service
The hotel card wouldn’t work in the lift when i try to get back to my room at midnight. Luckily there was someone at reception to give me a new card.
Séjour de 1 nuit en janvier 2024
Réponse de TC le 7 févr. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

8/10 Bien

Ashraf

Séjour de 1 nuit en janvier 2024
Réponse de TC le 7 févr. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

8/10 Bien

Angelique

Séjour de 1 nuit en janvier 2024
Réponse de TC le 7 févr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

6/10 Satisfaisant

Euakarn

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The jets (bath) didn’t work and I had been charged $14 extra in the morning for???
Séjour de 1 nuit en janvier 2024
Réponse de TC le 7 févr. 2024
Dear Guest,Thank you for taking the time to share your feedback. On checking the spa after departure, we did find them working fine. Spa's often wont work if there is not enough water in the bath prior to turning on the jetsSincerely,TobyGM

10/10 Excellent

minh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So great service
Séjour de 1 nuit en janvier 2024
Réponse de TC le 7 févr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

10/10 Excellent

Lillie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location, is fantastic. Place is clean, staff friendly, parking easy. Location, location, location! And bar downstairs is a bonus;)
Séjour de 1 nuit en janvier 2024
Réponse de Brianna le 25 janv. 2024
Thankyou for taking the time to review Lillie!

4/10 Médiocre

Melissa

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Only good thing was that it’s close to all the restaurants and bars. Other than that I wouldn’t stay again. Overpriced and dinghy.. I’m a gold member with Expedia and I’m supposed to get a room upgrade if it’s available. Multiple different sites showed availability yet the staff tried to say it wasn’t. I asked what would happen if I booked it and they claimed it would “bounce back” and not allow me too. It was not a nice stay at all.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Susan

Séjour de 3 nuits en décembre 2023
Réponse de TC le 7 févr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

10/10 Excellent

Rob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Brianna le 25 janv. 2024
Thanks Rob!

2/10 Horrible

Ben

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Nafisa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really cute place. Friendly and helpful staff.
Séjour de 2 nuits en décembre 2023
Réponse de Brianna le 25 janv. 2024
Thanks for your review Nafisa!

8/10 Bien

Peter

Voyage en couple
Les points forts : Personnel et service
The property is in a fantastic location, has a handy car park and the rooms have plenty of space. Delicious breakfast too.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Matthew

Les points forts : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Brianna le 25 janv. 2024
Thanks Matthew!

6/10 Satisfaisant

Michael

Séjour de 2 nuits en décembre 2023

8/10 Bien

Joanne, Nightcliff

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location Excellent bathtub Clean Good lighting Super comfy bed Could have more attention to housekeeping service but in saying that professional and friendly staff
Séjour de 2 nuits en décembre 2023
Réponse de Brianna le 25 janv. 2024
Thankyou so much for your Review Joanne. It's feedback like this we use to improve our services!

10/10 Excellent

James Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had a great stay.
Séjour de 4 nuits en novembre 2023
Réponse de Brianna le 25 janv. 2024
Thanks James!

10/10 Excellent

Jason

Séjour de 2 nuits en décembre 2023
Réponse de Brianna le 25 janv. 2024
Thanks Jason!

8/10 Bien

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Brianna le 25 janv. 2024
Thanks Paul!

6/10 Satisfaisant

Mark

Les points forts : Propreté et personnel et service
convenient location
Séjour de 1 nuit en novembre 2023
Réponse de Brianna le 29 nov. 2023
Thanks for leaving your feedback Mark!

8/10 Bien

Martin

Les points forts : Propreté et personnel et service
Good value for money. Whoever cleans the room needs to put the shampoo dispenser in the shower not by the hand basin??
Séjour de 1 nuit en novembre 2023
Réponse de Brianna le 29 nov. 2023
Hi Martin,Thankyou for taking the time to leave feedback. We will take note of the shampoo placement and have this rectified.Thankyou

10/10 Excellent

Jonathan

Séjour de 1 nuit en novembre 2023
Réponse de Brianna le 25 janv. 2024
Thanks Jonathan!

4/10 Médiocre

Vanessa

Séjour de 1 nuit en novembre 2023

4/10 Médiocre

george

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendly staff, but…. Cobwebs on lights. TV did not work properly. No plug for sink. Bar shut in my face at 6pm Sunday. Old and slow lifts. Stained carpets. No outside window. Overpriced for what it is.
Séjour de 3 nuits en novembre 2023
Réponse de Brianna le 29 nov. 2023
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

8/10 Bien

Alexandra

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Very comfortable bed, helpful staff, nice breakfast in the hotel cafe. Fairly basic but nice enough place to stay, a nice bakery around the corner and a quick walk over to the beach.
Séjour de 3 nuits en novembre 2023
Réponse de Brianna le 29 nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean friendly stuff easy booking
Séjour de 1 nuit en novembre 2023
Réponse de Brianna le 29 nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bien

Serah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property good as expected but pillows are massive and couldn’t get a good nights sleep
Séjour de 2 nuits en novembre 2023
Réponse de Brianna le 29 nov. 2023
Thank you for taking the time to share your feedback. We have noted your feedback and we hope to welcome you back to our hotel very soon!

6/10 Satisfaisant

Dion

Voyage en famille
Location was great for our needs , Service was ok from the girls at the reception, Rooms were average for the the price we paid , old rooms ,has bath tub but no plug , restaurant was a hit and miss ,no room service ,not set up for elderly or disabled ,no sound barrier can hear everything from next door ( in witch the neighbours partied till 2am on the 1st night of our stay ) very disappointing!! I’m sure there are better deals out there if you shop around
Séjour de 4 nuits en novembre 2023
Réponse de Brianna le 29 nov. 2023
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

8/10 Bien

Dominic

Séjour de 3 nuits en octobre 2023
Réponse de Brianna le 29 nov. 2023
Thank you for taking the time to review our Property!

6/10 Satisfaisant

Paola

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en septembre 2023
Réponse de TC le 9 oct. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

8/10 Bien

Adriana

Séjour de 1 nuit en septembre 2023
Réponse de Rooms Division Manager le 18 oct. 2023
Thank you AdrianaWe look forward to staying with us again.RegardsTamaraRooms Division Manager

8/10 Bien

Hayley

Séjour de 1 nuit en septembre 2023
Réponse de TC le 9 oct. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

8/10 Bien

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and comfortable with friendly and efficient staff.
Séjour de 2 nuits en septembre 2023
Réponse de TC le 9 oct. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

6/10 Satisfaisant

Stephen

Voyage en couple
Les points faibles : Propreté
Very disappointed in the check in could of been a much more pleasant experience
Séjour de 1 nuit en septembre 2023
Réponse de TC le 9 oct. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

8/10 Bien

Royce

Voyage en couple
Les points forts : Personnel et service
we stayed 1 night, it was fine, bed was comfy, shower was average, hotel is old, overall it was fine for what we needed, plenty of food n drink in the area, close to beach and palais theatre
Séjour de 1 nuit en septembre 2023
Réponse de TC le 9 oct. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

2/10 Horrible

Michael

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 5 nuits en août 2023
Réponse de TC le 9 oct. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

8/10 Bien

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023
Réponse de TC le 9 oct. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

6/10 Satisfaisant

Jann

Séjour de 1 nuit en août 2023
Réponse de TC le 28 août 2023
Dear Guest,Thank you for the review of our hotel! We hope to see you again soon.Sincerely,TobyGM

8/10 Bien

J Matthew

Les points forts : Personnel et service et équipements
Great Location, Great Staff.. Good Enough Hotel, but definitely needs a refurb in some rooms, which holes in Carpet and some of the bathrooms need an upgrade.. But, overall a good place and was ideal for my needs at the time..
Séjour de 3 nuits en juin 2023
Réponse de TC le 23 août 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM