Bar (sur place)

Avis sur Footscray Motor Inn

3.5 out of 5
Footscray Motor Inn
90 Droop Street, Footscray, VIC

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 147 avis sur 595." "
Note des voyageurs de 8 (Bien), d’après 265 avis sur 595." "
Note des voyageurs de 6 (Satisfaisant), d’après 105 avis sur 595." "
Note des voyageurs de 4 (Médiocre), d’après 56 avis sur 595." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 595." "

8,0/10

Propreté

8,2/10

Personnel et service

6,8/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

10/10 Excellent

mark, bYWONG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice and clean, centrally located
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Debra

Les points forts : Personnel et service
It had a clean bed and clean bathroom and overall good. Close to the city for an early appointment!
Séjour de 1 nuit en février 2024
Réponse de . le 27 févr. 2024
Thanks for feedback

2/10 Horrible

SAMUEL

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Horrible place , stinky and cold and they won’t let you cancel for unused days don’t go there.
Séjour de 3 nuits en décembre 2023
Réponse de . le 22 janv. 2024
You need to arrange via the company you booked through , we are unable to do it

10/10 Excellent

Doan Khanh Thuc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de . le 22 janv. 2024
Thanks for your feedback

8/10 Bien

Ronald

Les points forts : Personnel et service et confort de la chambre
Good all round
Séjour de 1 nuit en décembre 2023
Réponse de . le 22 janv. 2024
Thanks for your feedback

4/10 Médiocre

Chelsey

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Smelt like piss when we walked into the room
Séjour de 1 nuit en décembre 2023
Réponse de . le 22 janv. 2024
Thanks for your feedbackShould have come to reception to check and move if issue

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean throughout
Séjour de 1 nuit en décembre 2023
Réponse de . le 22 janv. 2024
Thanks for your feedback

4/10 Médiocre

Carlos

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Run down room in bad condition. Not clean.
Séjour de 1 nuit en décembre 2023
Réponse de . le 22 janv. 2024
Thanks for your feedback

4/10 Médiocre

Peter

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No Kitchener as told will be. No bedside table lights that work, globe missing. Out side car park broken fences and not clean area.
Séjour de 1 nuit en décembre 2023
Réponse de . le 6 déc. 2023
Room type is descriptive of kitchen or not , studio and 1 bedroom are kitchen inclusive , no cooking facilities in other room types and is on site

8/10 Bien

Christine

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de . le 6 déc. 2023
Thanks for your feedback

6/10 Satisfaisant

Alcherry

Séjour de 5 nuits en novembre 2023
Réponse de . le 22 janv. 2024
Thanks for your feedback

10/10 Excellent

Nicole

Voyage en famille
Highly recommend staying here
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 29 nov. 2023
Thanks for your feedback Please visit again soon

6/10 Satisfaisant

Jingjing

Les points forts : Propreté, personnel et service, équipements
the shower doesn’t work properly. Also the heater doesn’t work
Séjour de 1 nuit en novembre 2023
Réponse de . le 29 nov. 2023
You needed to insert the tag provided for heating Shower works fine , maybe operator error

2/10 Horrible

Susan

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This motel was dirty , dusty, grimy. Burn marks all over the carpet. Burn marks on the bench tops . Rangehood covered with grime and grease. Broken power point behind bed Bed board scratched paintwork Hooks on the wall with no paintings/prints Mould In the bathroom Broken towel rail Hair on the bathroom floor and grime Urine on the base of the toilet Toilet brush filthy Skirting boards covered in dust Flyscreens ripped Freezer in very small bar fridge compacted with ice so you couldn’t fit anything in. Dirty sock under lounge !! OMG I Could go on and on It was the worst , and I checked out the next morning I had to clean the room before I could sleep They gave me 2 white washers and some shampoo tubes to clean with The washers were black when I finished UNBELIEVABLE When I checked out the next morning there were NO Housekeepers on site , no trolleys no NOTHING! The exterior was dirty and unkempt. No Dining facilities. You had to ask for milk No wine glasses I’m the room. Hair on the crockery in the drawer. I am pursuing a refund with WOTIF as my health was placed in danger at the Footscray Motor Inn. ABSOLUTELY DIRTY.
Séjour de 4 nuits en novembre 2023
Réponse de . le 28 nov. 2023
You received a full refund by us giving you one , there was no contact apart from review to Wotif.Manager called twice and there was no reply or call back The best course of action was to have gone to reception and straight away and stated you are not staying and contacted Wotif for a full refund.Instead you stayed the full night and then complained next day.If the room was so bad as you put it, how was 2 wash cloths to clean be acceptable for you to stay, No one wouldn't have stayed one second if it was the way you had described here

2/10 Horrible

Yen

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One terrible night, my child couldn't sleep all night in fear. The room was noisy, dirty, there was no safe door lock. Next to the room they had an argument and we were very scared.
Séjour de 1 nuit en novembre 2023
Réponse de . le 27 nov. 2023
Sorry that was your experience The doors automatically lock they open on inside always due to fire safety, no key no access from outside room

8/10 Bien

Sharon

Séjour de 1 nuit en novembre 2023
Réponse de . le 22 janv. 2024
Thanks for your feedback

10/10 Excellent

Valerie

Séjour de 1 nuit en novembre 2023
Réponse de Manager le 18 nov. 2023
Thanks for your feedback Hope to see you soon

4/10 Médiocre

David

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Filthy curtains and shower curtain, damaged old furniture, damage on front door, only 1 chair (sleeps 3), no wine glasses. Shame I cannot add my photos to this review
Séjour de 2 nuits en novembre 2023
Réponse de manager le 18 nov. 2023
This will be followed up thanks for advising

6/10 Satisfaisant

Malcolm J

Séjour de 1 nuit en octobre 2023
Réponse de . le 27 nov. 2023
thanks for your feedback

8/10 Bien

Ronald

Les points forts : Propreté, personnel et service, confort de la chambre
No toilet roll holder on wall and soap holder in shower ROOM9
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 18 nov. 2023
Thanks for your feedback Will have that repaired asap was not reported thanks for advising

8/10 Bien

Gareth

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 16 oct. 2023
Thanks for your feedback

2/10 Horrible

Ngoc

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Manager le 11 oct. 2023
Unable to address this rating without knowing what was wrong

4/10 Médiocre

Maria

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service
There was supposed to be a extra bed put in the room. It was not put in there after 2 requests which meant 1 adult and 1 child had to share a single bed. The guy on reception told me on phone before arriving that he would put one in there. Did not happen and not good enough. Will not stay there again.
Séjour de 1 nuit en septembre 2023
Réponse de . le 5 oct. 2023
There was no request on booking or charges If nothing on report or charge applied there would have been no extra bed provided

2/10 Horrible

Roger

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The lack of basic items eg toaster cutlery plates and service…… wet towels not changed.
Séjour de 3 nuits en septembre 2023
Réponse de . le 2 oct. 2023
The room type you booked is non cooking type hence why there is not any cooking items available in room

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to get to
Séjour de 2 nuits en septembre 2023
Réponse de . le 2 oct. 2023
Thanks for your feedback

8/10 Bien

MA

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
GOOD: * Spacious room and bathroom (High ceilings) * Good air conditioner * Comfortable beds * Next to Tram railway * 2 seater couch was a bonus BAD * No toaster * No milk * Bar fridge too small / needs defrosting * No microwave oven * No Hair Drier * Stairs to room are too steep and dangerous (Probably not to building code) * No towel rails in bathroom
Séjour de 2 nuits en septembre 2023
Réponse de . le 25 sept. 2023
Thanks for feedback Rooms don't have milk in them but is available at reception this is so freshness and non opened milk is available

2/10 Horrible

Peter

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Broken toilet seat, shower head spraying the bathroom walls, air conditioner filter filthy and unsafe, bed stuffed needs replacing.
Séjour de 1 nuit en septembre 2023
Réponse de . le 25 sept. 2023
Thanks

8/10 Bien

Craig

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet neat and tidy.
Séjour de 1 nuit en septembre 2023
Réponse de . le 25 sept. 2023
Thanks for your feedback

4/10 Médiocre

Ian, Inverloch

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Disinterested check-in staff, TV remote not present, staff could not/would not help! Tradespersons/guests? swearing loudly from VERY early in the morning until my departure. Thank god it was only one night.
Séjour de 1 nuit en septembre 2023
Réponse de . le 25 sept. 2023
Thanks for feedback

10/10 Excellent

Dale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Country stay
Stayed for 2 nights, very comfortable, suited me well, Definitely stay again, close to shops 👍
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 14 sept. 2023
Thanks for your feedback , glad you had a good stay

6/10 Satisfaisant

Anita

Voyage en famille
Fridge was humming and clicking all night, not enough cutlery and needs a bowl and extra mugs, no tea towel to was cups in between use. Dated decor and furniture for the price of $145 charged
Séjour de 1 nuit en septembre 2023
Réponse de Reception le 14 sept. 2023
You had booked a non cooking room , there is only coffee making facilities in that room type Studio has a kitchenette with the things you are after

10/10 Excellent

Marilyn

Les points forts : Équipements et infrastructures et conditions de l’hébergement
The bed was very comfortable and has parking in front of the unit. Some items need fixing and I left a note of these, but hopefully they will be fixed for next guest.
Séjour de 1 nuit en septembre 2023
Réponse de Reception le 12 sept. 2023
Thanks for your feedback, will have sorted thanks for advising us

6/10 Satisfaisant

CIlla

Les points faibles : Infrastructures et conditions de l’hébergement
Rooms where verry basic the weekend person was not helpful. But the person that we met up with on our last day was verry helpful wished we had arrived when he was on
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 14 sept. 2023
Thanks for your feedback Sorry the first contact was not more helpful , there is always room for improvement

6/10 Satisfaisant

ASH

Séjour de 3 nuits en septembre 2023
Réponse de . le 2 oct. 2023
Thanks for feedback

8/10 Bien

Mark

Séjour de 2 nuits en août 2023
Réponse de Reception le 14 sept. 2023
Thanks for your feedback

4/10 Médiocre

David

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This motel is nothing like the slick promotional photos. The room looked rough without bed any covers, the air conditioner did not work, and there were no spare blankets. The trundle bed provided for an extra child was very uncomfortable. If you're desperate for a room, and it happens to be very very cheap when you book, then it might be a fair transaction, otherwise I recommend avoiding.
Séjour de 1 nuit en août 2023
Réponse de Reception le 14 sept. 2023
The rooms are exactly as per pictures on siteWe use triple sheeting , the top sheet is a stripped looking one to look cleaner and smarterThe tag was not in slot as per instructions for aircon to work Maybe its not for the best fit for all persons ???

4/10 Médiocre

Care

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Alot of Undesirables walking around the Motor Inn, meeting up with people in some of the rooms. Room was clean, but area was terrible.
Séjour de 7 nuits en août 2023
Réponse de . le 13 août 2023
Unsure why guests are not allowed to have visitors surely they meet family etc ?

10/10 Excellent

Susan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean, friendly staff
Séjour de 3 nuits en août 2023
Réponse de . le 13 août 2023
Thanks for your feedback

8/10 Bien

Steven

Séjour de 1 nuit en juillet 2023
Réponse de Reception le 14 sept. 2023
Thanks for your feedback

8/10 Bien

Mitiluti

Voyage en couple
Les points forts : Propreté
Good place close to transportation
Séjour de 1 nuit en juillet 2023
Réponse de . le 19 juil. 2023
Thanks for your feedback

6/10 Satisfaisant

Brett

Séjour de 1 nuit en juin 2023
Réponse de . le 3 juil. 2023
Thanks for your feedback

8/10 Bien

Toni

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was suitable for our needs. Very clean, tidy and comfortable.
Séjour de 1 nuit en juin 2023
Réponse de . le 3 juil. 2023
Thanks for your feedback

8/10 Bien

keith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023
Réponse de . le 3 juil. 2023
Thanks for your feedback

8/10 Bien

Kishore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en juin 2023
Réponse de . le 3 juil. 2023
Thanks for your feedback

10/10 Excellent

Kath

Séjour de 2 nuits en juin 2023
Réponse de . le 19 juil. 2023
Thanks for your feedback

10/10 Excellent

natalia

Séjour de 1 nuit en juin 2023
Réponse de . le 19 juil. 2023
Thanks for your feedback

2/10 Horrible

Shane

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had to sign a form stating I would be charged $200 if I smoked in the room. That's fine. Went to the room and it stunk like smoke. They put us in a new room that was so dirty, the lounge was all stained it was disgusting. The young man at the counter was as helpful as a hip pocket in a singlet.
Séjour de 1 nuit en juin 2023
Réponse de . le 20 juin 2023
Thanks for your feedback Sometimes guests smoke in doorways instead out right outside Housekeeping should have reported this Thanks for advising us of this

6/10 Satisfaisant

Lyn

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Laundry round stair wells, needs maintenance, heater not working, little effort to fix
Séjour de 1 nuit en juin 2023
Réponse de . le 28 juin 2023
For heating to work you need to insert tag in slot as per advised or the heating will not work

6/10 Satisfaisant

Kieran

Voyage en famille
We stayed in the exec spa suite, and it was a nice surprise after seeing the exterior of the place. Pulling into the motel, it looked a little sketchy. Overgrown and untidy garden, Laundry cages piled high next to the stairs going to the first floor. We also had the displeasure of finding a spiky c*ckring at the front door of our room. It didn't have a promising start. Inside the suite, however, it was updated, pretty clean and hopeful. There weren't any extra blankets, which was bit annoying, but the aircon helped with that. The cupboard for hanging clothes reeked of stinky B.O and sweat - we quickly pulled our clothes out of there and hung them on the back of the chairs instead.
Séjour de 2 nuits en juin 2023
Réponse de . le 20 juin 2023
Sorry to hear about this experience Grounds are regularly maintained but we are using drought tolerant plants for water conservation There is no excuse for the rubbish outside and the smell in room , discussions will be had with staff

10/10 Excellent

Samuel

Séjour de 3 nuits en juin 2023
Réponse de . le 3 juil. 2023
Thanks for your feedback