Avis sur Quality Inn & Suites Medford Airport
Quality Inn & Suites Medford Airport
1950 Biddle Rd, Medford, OR
Avis
8,4
Très bien
8,6/10
Propreté
8,8/10
Personnel et service
8,2/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Dennie,We're pleased to hear you enjoyed our efficient check-in process, serene surroundings, and well-maintained rooms. Your comfort is our priority, and we appreciate your kind feedback. Should you have any further comments or suggestions, please don't hesitate to reach out to our management.
10/10 Excellent
Michael
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en avril 2024
Réponse de Manager le 15 avr. 2024
Hello Michael,We are glad to hear that you had a wonderful experience at our hotel! Should you have any further comments or need assistance in the future, please feel free to reach out. We look forward to welcoming you back soon!
8/10 Bien
Ainaz
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ainaz
Séjour de 1 nuit en avril 2024
Réponse de Manager le 13 avr. 2024
Hello Ainaz,We are delighted to hear that you enjoyed your stay at our hotel. Should you have any further feedback or if there is anything we can assist you with, please do not hesitate to reach out to our management team directly. Your satisfaction is our top priority.
8/10 Bien
Jo, Gold Beach
9 avr. 2024
Jo
Séjour de 1 nuit en avril 2024
Réponse de Manager le 11 avr. 2024
Hello Jo, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
8/10 Bien
Laura
Voyage en famille
8 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Laura, We appreciate your feedback and will share your comments with our team for review. Guest satisfaction is our priority, and we strive to make improvements based on valuable input like yours. Thank you for sharing your experience with us.
8/10 Bien
Jo, Gold Beach
Voyage avec des animaux de compagnie, Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jo
Séjour de 1 nuit en mars 2024
Réponse de Manager le 29 mars 2024
Hello Jo,We appreciate your loyalty and feedback. It's heartening to hear about our exceptional staff. For a quieter stay next time, feel free to request a room away from the road when booking. Thank you for taking the time to share your experience with us.
8/10 Bien
Melinda
Voyage en famille
27 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Melinda
Séjour de 1 nuit en mars 2024
Réponse de Manager le 29 mars 2024
Hello Melinda,We appreciate your feedback and are glad you enjoyed our breakfast. We encourage guests to contact management directly with any concerns so they can be promptly addressed. Thank you for staying with us.
8/10 Bien
marilla
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
marilla
Séjour de 1 nuit en mars 2024
Réponse de Manager le 31 mars 2024
Hello marilla,We are pleased to hear that you found our breakfast satisfactory and appreciated our clean and convenient parking facilities. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. Thank you for choosing to stay with us.
10/10 Excellent
Isabella
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isabella
Séjour de 2 nuits en mars 2024
Réponse de Manager le 27 mars 2024
Hello Isabella,We are delighted to hear that you enjoyed the breakfast at our hotel during your stay. Your positive feedback is greatly appreciated! If you have any more comments or suggestions, please feel free to reach out to us.
10/10 Excellent
Diana
Voyage en famille
21 mars 2024
Diana
Séjour de 1 nuit en mars 2024
Réponse de Manager le 22 mars 2024
Hello Diana, We appreciate your feedback regarding the outlets in the room. As for the incident by the pool, we take matters like these seriously and encourage guests to report any concerns immediately to our staff for prompt resolution. Thank you for sharing your overall positive experience with us.
2/10 Horrible
Yong
Voyage d’affaires
17 mars 2024
Yong
Séjour de 1 nuit en mars 2024
Réponse de Manager le 18 mars 2024
Hello Yong, We appreciate your feedback and regret to hear that your experience did not meet expectations. Should you wish to discuss your concerns further, please reach out to our management team directly. Your comments will help us improve for future guests. Thank you.
8/10 Bien
Kimberly
Voyage en famille
2 mars 2024
Les points forts : Personnel et service
Kimberly
Séjour de 2 nuits en février 2024
Réponse de Manager le 3 mars 2024
Hello Kimberly,We're glad you found our location convenient for your overnight stay and enjoyed dining at Elmers. Should your travels bring you back this way, we hope to welcome you again for another comfortable visit.
10/10 Excellent
Cyrus
28 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cyrus
Séjour de 1 nuit en février 2024
Réponse de Manager le 2 mars 2024
Hello Cyrus,We are delighted to hear that you had a wonderful stay with us! Please don't hesitate to reach out if you need assistance with future reservations.
8/10 Bien
Jessica
19 févr. 2024
Les points forts : Personnel et service
Jessica
Séjour de 1 nuit en février 2024
Réponse de Manager le 22 févr. 2024
Hello Jessica,We appreciate you choosing our hotel for your stay! If you have any further feedback to share, please don't hesitate to reach out to us so we can address any concerns. We hope to welcome you back soon.
8/10 Bien
Rena
Voyage en famille
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rena
Séjour de 2 nuits en février 2024
Réponse de Manager le 17 févr. 2024
Hello Rena,Thank you for your positive feedback! We are delighted to hear that you had an excellent stay with us and that you have no complaints. We appreciate your loyalty and look forward to welcoming you back again in the future.
8/10 Bien
Jennifer
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 6 févr. 2024
Hello Jennifer, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
8/10 Bien
Michele
Voyage d’affaires
31 janv. 2024
Michele
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 2 févr. 2024
Hello Michele,Thank you for choosing our hotel for your stay. We understand that the summertime temperatures can be hot, especially in proximity to the airport. We appreciate your lighthearted take on it and hope you had an enjoyable stay overall.
10/10 Excellent
Vinay
Voyage en famille
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vinay
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 1 févr. 2024
Hello Vinay,Thank you for sharing your positive feedback on the cleanliness of your room and bathroom, as well as the comfortable bed that contributed to a peaceful night's sleep. We appreciate your observation about the surrounding area and strive to provide a safe and pleasant environment for all our guests.
8/10 Bien
Grace, Dayton
Voyage en famille avec de jeunes enfants
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Grace
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 28 janv. 2024
Hello Grace,Thank you for your kind feedback! We greatly appreciate your compliments on our friendly staff, delicious breakfast, and clean rooms. We value your experience with us and hope to welcome you again in the future for another wonderful stay.
10/10 Excellent
John
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 26 janv. 2024
Hello John,Thank you for your kind words about our staff, they take pride in providing excellent service. We're glad to hear that you found our airport shuttle to be convenient and reliable. We appreciate your feedback and hope to welcome you back in the future.
8/10 Bien
Sharon
Voyage d’affaires, Voyage en couple
23 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharon
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 25 janv. 2024
Hello Sharon,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel clean and in good working order. Our team takes pride in providing welcoming and helpful service to all our guests. We hope to have the opportunity to welcome you back again in the future.
6/10 Satisfaisant
Daisy, Eureka
23 janv. 2024
Les points forts : Propreté
Daisy
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 25 janv. 2024
Hello Daisy, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced with our hot tub and sauna. We understand that these amenities are important to our guests, and we appreciate you bringing this to our attention. We will ensure that our maintenance team addresses the issues to improve the functionality. We hope to welcome you back in the future for a better experience.
8/10 Bien
Susan, Groveland
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 23 janv. 2024
Hello Susan, Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our attentive front desk staff and our breakfast offerings. We apologize for any inconvenience caused by the unusual smell in your room, but we're glad to know it didn't disrupt your sleep. We value your loyalty and hope to see you back at our hotel soon, where we'll ensure a pleasant and comfortable stay for you.
8/10 Bien
lyla
Voyage en famille, Voyage d’affaires
20 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
lyla
Réponse de Manager le 20 janv. 2024
Hello lyla,We appreciate your recent stay at our hotel! If there is anything we could have done to make your experience even better, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back in the future.
10/10 Excellent
Rhonda, Modesto
17 janv. 2024
Rhonda
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 20 janv. 2024
Hello Rhonda,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or need assistance in the future, please do not hesitate to reach out to us. We look forward to welcoming you back again soon.
8/10 Bien
Hilda
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hilda
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Hilda, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
4/10 Médiocre
Tammera
16 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tammera
Réponse de Manager le 17 janv. 2024
Hello Tammera, We're sorry to hear that your recent stay with us didn't meet your expectations. We value your experience and would appreciate it if you could kindly share any specific feedback with us directly, so we can address any issues accordingly. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
10/10 Excellent
joanna
Voyage d’affaires
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
joanna
Réponse de Manager le 17 janv. 2024
Hello joanna,We are delighted to hear that you had an excellent stay at our hotel. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. If you have any further comments or feedback, please feel free to reach out to us directly. We look forward to welcoming you back in the future for another exceptional experience.
10/10 Excellent
Cheryl
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cheryl
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 10 janv. 2024
Hello Cheryl,Thank you for sharing your feedback with us. We're glad to hear that you found our staff to be great and enjoyed the homey atmosphere of our hotel. We appreciate your suggestion regarding the cable system and will take this into consideration for future improvements. We hope you had a pleasant experience at Elmer's restaurant during your stay.
2/10 Horrible
Talisia
3 janv. 2024
Talisia
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 10 janv. 2024
Hello Talisia, Thank you for bringing this to our attention. We apologize for any confusion regarding your deposit. We would recommend reaching out to our management team directly so they can assist you further with this matter.
10/10 Excellent
Gilberto
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gilberto
Réponse de Manager le 9 févr. 2024
Hello Gilberto,We are thrilled to hear that you had a wonderful stay at our hotel! It was a pleasure hosting you, and we are delighted that you enjoyed your experience. Should you have any further feedback or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.
10/10 Excellent
mojtaba
26 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mojtaba
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 28 déc. 2023
Hello mojtaba,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
8/10 Bien
Gertrudis
Voyage d’affaires
24 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gertrudis
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 27 déc. 2023
Hello Gertrudis,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us and that you found our hotel to be clean and inviting. We appreciate your kind words and hope to welcome you back in the future for another wonderful stay.
10/10 Excellent
Mark
20 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 23 déc. 2023
Hello Mark,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was great, and we hope to have the pleasure of hosting you again soon.
8/10 Bien
Gertrudis
Voyage d’affaires
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gertrudis
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Hello Gertrudis,We are pleased to hear that you found our hotel to be clean and that you received good service during your stay. Our team strives to provide a comfortable and enjoyable experience for all our guests. If there is anything else we can assist you with, please do not hesitate to let us know.
10/10 Excellent
Kelly
Voyage en couple
13 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelly
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 15 déc. 2023
Hello Kelly,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.
10/10 Excellent
David
9 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Réponse de Manager le 6 févr. 2024
Hello David,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
10/10 Excellent
Nicole Bernabe
7 déc. 2023
Nicole Bernabe
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 10 déc. 2023
Hello Nicole Bernabe,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the future.
4/10 Médiocre
Ana
Voyage en couple
6 déc. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Ana
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 déc. 2023
Hello Ana, Lamentamos sinceramente que haya experimentado un olor incómodo durante su estancia en nuestro hotel. Nuestro equipo trabaja arduamente para mantener un ambiente fresco y acogedor, y tomaremos nota de su comentario para mejorar nuestros estándares de limpieza y aroma. Agradecemos sinceramente sus comentarios y esperamos que nos dé la oportunidad de brindarle una experiencia mejorada en el futuro.
2/10 Horrible
Tanya
25 nov. 2023
Tanya
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 16 déc. 2023
Hello Tanya,We are sorry to hear about your experience. Please reach out to our hotel directly so that we can address any concerns you may have. We appreciate your feedback and hope to have the opportunity to improve.
6/10 Satisfaisant
Austin
23 nov. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Austin
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 28 nov. 2023
Hello Austin,Thank you for acknowledging the exceptional service provided by our staff. We apologize for the inconvenience caused by the issues you experienced with the heating and TV in your room. We appreciate your feedback and will ensure that it is shared with our management for further review.
10/10 Excellent
Matt
Voyage en famille
23 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matt
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 25 nov. 2023
Hello Matt, Thank you for choosing our hotel for your stay and for your positive comments about our staff. We apologize for the issue with the breakfast sausages and appreciate your feedback. We will definitely take it into consideration in order to improve our breakfast experience for future guests.
8/10 Bien
Laura
Voyage en famille
21 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laura
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 24 nov. 2023
Hello Laura,Thank you for choosing our hotel for your recent stay! We're glad to hear that you had a good experience overall. If you have any specific feedback or suggestions, we encourage you to reach out to us directly so that we can continue to improve and provide an even better stay next time. We hope to welcome you back in the future!
8/10 Bien
Denise
Voyage en famille
20 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Denise
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 22 nov. 2023
Hello Denise,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel to be very clean. It is always our top priority to maintain a clean and comfortable environment for our guests. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.
4/10 Médiocre
Tiffany
Voyage en famille
19 nov. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dirty sheets
Tiffany
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 21 nov. 2023
Hello Tiffany, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We strive to provide clean accommodations and a variety of breakfast options. If you have any further concerns, please reach out to our management team directly.
10/10 Excellent
Amy
19 nov. 2023
Amy
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 10 déc. 2023
Hello Amy,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a great experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the future!
8/10 Bien
Voyageur vérifié
18 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 19 nov. 2023
Dear Guest,Thank you for taking the time to share your feedback. We always aim to provide a positive experience for our guests and we apologize if our hotel did not meet your expectations. We appreciate your valuable input and will share it with our management team for review and improvement.
10/10 Excellent
Dennis
14 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dennis
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 17 nov. 2023
Hello Dennis,Thank you for taking the time to share your experience during your recent stay. We appreciate your observations and feedback on the recent updates made to our rooms. We continually strive to enhance the overall cleanliness and maintenance of our hotel for the comfort of our guests. We value your input and hope to welcome you back in the future.
10/10 Excellent
Denise
14 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Denise
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 16 nov. 2023
Hello Denise,Thank you for sharing your positive feedback about our impeccably maintained property and comfortable, quiet rooms! We apologize for any inconvenience caused by the lack of an elevator, but we're glad you found our staff friendly and accommodating. We understand the importance of offering shuttle services to our guests, even during early hours. We hope to welcome you back again soon for another enjoyable stay.
10/10 Excellent
Terrence, Port Orchard
Voyage en famille
9 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terrence
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 11 nov. 2023
Hello Terrence,I'm sorry to hear about your experience during your recent stay with us. Thank you for bringing these concerns to our attention. We value all feedback from our guests and are constantly striving to improve our services. We encourage you to contact our management team directly to discuss your concerns in more detail. Thank you once again for your feedback.