Les notes se basent sur un nombre total de 479 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,2 sur 5
Recommandé par 96 % des clients
4,4 Propreté de la chambre
4,4 Services et personnel
4,3 Confort de la chambre
4,2 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de florida

nice hotel

Publié le 1 sept. 2015
Les + : nice and clean hotel staff very courteous
Les - : ac unit in room extremely noisey at night time
Situation : location was good
stayed here while on vacation. no continental breakfast .pool was nice .heavy casino traffic thru lobby restaurant was nice but expensive.overall was comforatable
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de boston, MA

Very nice hotel. Close to everything.

Publié le 20 août 2015
I love it there. To back was only for one night. I will stay agin
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de New Jersey

Great location. Close to good restaurants.

Publié le 17 août 2015
Les + : Outside and inside, the cleanliness is visible every where.
Les - : Nothing needs improvement.
The environment is friendly and professional. All staff is courteous. The breakfast buffet was delicious and had quite a few choices of food to eat.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Cypress, TX

Nice hotel and staff.

Publié le 11 août 2015
Very clean, attentive staff. I have stayed in hotels within the US, and within the same price range, and there's no comparison. It included breakfast for two, I was able to choose from the menu, and not only from a buffet. Definitely Puerto Rico does it better! Keep up the good work guys!!!
1 sur 5
par un voyageur vérifié

hotel of insects-(roaches and ants)

Publié le 31 juil. 2015
Les + : NOTHING.....WE WERE NOT EVEN OFFER WATER, WHICH WE FOUND IS GIVEN AT OTHER OF HOTELS
Les - : THIS HOTEL HAS TO CHANGE ITS THINKING BEFORE ANY REAL CHANGE CAN BE MADE.
Situation : LOCATION OK, LOTS OF STORES AND RESTAURANTS. JUST IMPROVE THE LOCAL HOTEL.
from the pictures and ratings that my wife and I saw online we were expecting better than what actually happen. first of all they did mention that they knew we booked our room thru Expedia.com. SO what did they do, they gave us a room in the back of our hotel with a view of dirty windows, a parking lot with old cars, trucks, chickens and of course a rooster that started singing at 3:30am, we had very old furniture, we had ants in our bathroom, which we did report, nothing was done about it. We found roaches , we killed one and the one ran under our dresser. no hooks on bathroom door for clothing which was reported. nothing done. So much for them stepping forward for Expedia. com......NEVER AGAIN.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de PR

Nice

Publié le 20 juil. 2015
Great experience, excelent service, great food. Nivel trato.
4 sur 5
Recommandé
pour Couples
par un voyageur vérifié

Publié le 19 juil. 2015
Les + : Las habitaciones muy comodas
Fui con mi esposa para descansar y estar tranquilo y se logro el objetivo
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 13 juil. 2015
Les - : The pool can be improved.
My experience was good. The staff were kind and servicial. Only complain will be with the air conditioner that stopped working in the last night.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 21 juin 2015
Great staff, excellent food, quiet place. It has a gym, a little outdated, but enough to train a few hours. Drinks are pricy but taste good
2 sur 5
Recommandé
pour Familles
par un voyageur vérifié

Hotel was 'okay'.

Publié le 3 juin 2015 sur Hotels
Was a little disappointed in the service. They kept forgetting to clean/provide fresh towels. I would ask front desk for certain things such as extra towels, roll away bed, etc and they would always forget. I had to keep asking on several occasions. Pool was dirty and didn't seem as big as photo on website. We had a but if an issue with no flip flops allowed in casino or bar. We are on vacation on a tropical island. All we packed were flip flops! The hotel was 'okay'. Most likely will not be returning.