Extérieur

Avis sur Scenic Hotel Marlborough

4.5 out of 5
Scenic Hotel Marlborough
65 Alfred Street, Blenheim

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 332 avis sur 560." "
Note des voyageurs de 8 (Bien), d’après 189 avis sur 560." "
Note des voyageurs de 6 (Satisfaisant), d’après 31 avis sur 560." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 560." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 560." "

9,4/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Yves

Les points forts : Propreté
The room was Realy noizy. Room 115 close thé extérior door (Bang bang door from 5 am ) and thé Windows directly on the parking.
Séjour de 3 nuits en novembre 2023
Réponse de Carmel Horsley, General Manager le 30 nov. 2023
Greetings:My apologies that the noise from the nearby exit door disturbed you: one of our team will check to make sure the door closer is working to minimise noise.Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2019
Réponse de Carmel Horsley, General Manager le 1 avr. 2019
Thank you for taking the time to touch base. Kind regards, Carmel Horsley, General Manager.

10/10 Excellent

Guillaume

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Definitely a great hotel. Friendly staff , spacious and comfortable rooms. Close to wineries.
Séjour de 3 nuits en janvier 2018
Réponse de Carmel Horsley, General Manager le 31 janv. 2018
Greetings! Thanks for taking the time to pass on your positive feedback, we really appreciate hearing from you - and knowing that we made your visit to Blenheim enjoyable. Safe travels. Best wishes, Carmel Horsley, General Manager.

6/10 Satisfaisant

Nicolas, Plaisir

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Hôtel trop orienté business
Le Scenic hôtel nous a réservé un accueil un peu froid et express. La chambre en elle même est propre et assez grande mais la qualité de la literie n'est pas vraiment au rendez-vous. Le wifi gratuit est limité en débit et tout un tas de service est payant, ce qui est dommage par rapport à d'autres motels dans lesquels tout est compris. Pour résumer, l'hotel est trop tourné vers le business à fond sans forcément rechercher le confort de ces clients.

8/10 Bien

Claude, Lasne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good quality hotel while in Blenheim
Good quality hotel while in Blenheim. Comfortable rooms. Good service. All restaurants and shopping at close range and short walking distance.

8/10 Bien

Julien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Graham

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really great welcome, and just a really nice comfortable relaxing hotel
Séjour de 1 nuit en mars 2024
Réponse de Carmel Horsley, General Manager le 15 mars 2024
Thanks for such a great rating Graham. It was lovely to meet you both and here's hoping for smooth sailing from now on. Safe travels and best wishes,Carmel Horsley, General Manager

4/10 Médiocre

Amna

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Average hotel very old and not clean
Séjour de 1 nuit en décembre 2023
Réponse de Carmel Horsley, General Manager le 26 févr. 2024
Dear AmnaMy apologies that the hotel style was not to your liking: and that some aspects you found not to be clean. Our team are generally very well known for presenting a clean experience for our guests so I am sorry that we have let you down in some way on this occasion. Kind regards Carmel Horsley, General Manager

8/10 Bien

Lorie, Holaday

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was close to the town center. Didn’t receive my VIP benefits, they didn’t even acknowledge my VIP?
Séjour de 2 nuits en février 2024
Réponse de Carmel Horsley, General Manager le 23 févr. 2024
Hi LorieThanks for your feedback. We offer a complimentary beverage to any Expedia VIP: this is a welcome card in the room with the complimentary drink voucher(s) attached. I have checked your booking and see that we had noted this for your stay this week. My apologies that you maybe did not see this on the bench? I am sorry that this was not communicated better.Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Suzuki

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
問題なし
Séjour de 1 nuit en février 2024
Réponse de Carmel Horsley, General Manager le 7 févr. 2024
Thanks for rating your stay with us so highly, we appreciate you taking the time to do so.Kind regardsCarmel Horsley, General Manager

8/10 Bien

Wendy, Toronto

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property in an excellent location.
Séjour de 2 nuits en janvier 2024
Réponse de Carmel Horsley, General Manager le 4 févr. 2024
Thanks for rating your stay Wendy - we appreciate you taking the time to let us know how much you enjoyed your stay. Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Cullen

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Phil, Remuera

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
its very central and staff were very obliging
Séjour de 1 nuit en janvier 2024
Réponse de Carmel Horsley, General Manager le 15 janv. 2024
Hi Phil - great to hear from you and we are so pleased you enjoyed your stay with us. Warm wishesCarmel Horsley, General Manager

8/10 Bien

Ben

Séjour de 2 nuits en janvier 2024
Réponse de Carmel Horsley, General Manager le 15 janv. 2024
Thanks for rating your stay, we are pleased to see "4 out of 5".Kind regardsCarmel Horsley, General Manager

8/10 Bien

Mark

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay when exploring Marlborough
Séjour de 1 nuit en janvier 2024
Réponse de Carmel Horsley, General Manager le 4 janv. 2024
Thanks for taking the time to let us know your feedback, we are please that Scenic Hotel Marlborough was a good base for your time in the region.Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Barbara

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I ordered 2 rooms for 4 people we had my Aunty who wheelchair dependant, perfect book in place to accommodate her ❤️loved how rooms weren’t to far apart, the beds were comfy, extremely loved the pool, spa and sauna, What would I change ? NOTHING ABSOLUTELY LOVE IT !!
Séjour de 1 nuit en décembre 2023
Réponse de Carmel Horsley, General Manager le 4 févr. 2024
Hello BarbaraSo lovely to hear from you, and we are so pleased you enjoyed your say so much. It is great to hear that the facilities worked so well for you all. Warm wishesCarmel Horsley, General Manager

4/10 Médiocre

Youngjoon

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
블레넘 내 호텔 선택지 중에서는 괜찮았으나, 침대 및 이불 등 침구가 다소 오래되어 가려움이 느껴졌던 것은 단점입니다.
Séjour de 2 nuits en décembre 2023
Réponse de Carmel Horsley, General Manager le 31 déc. 2023
GreetingsMy apologies that you did not like the bedding at our hotel: We use 100% cotton sheets and have feather duvets, the only blankets we have are a very soft microfibre. Apologies that these offerings did not meet your expectations.Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Hamish

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable
Helpful people, comfy bed, a nice room to spend the night.
Séjour de 1 nuit en décembre 2023
Réponse de Carmel Horsley, General Manager le 31 déc. 2023
Thanks for your great feedback Hamish - we are so pleased the hotel and our team provided an enjoyable stay. Safe travels and warm wishes,Carmel Horsley, General Manager

8/10 Bien

Lee

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good friendly helpful staff and received an upgrade. Close to town for easy access to restaurants
Séjour de 5 nuits en décembre 2023
Réponse de Carmel Horsley, General Manager le 27 déc. 2023
Thanks for your feedback Lee - lovely to heat from you.Warm wishesCarmel Horsley, General Manager

6/10 Satisfaisant

Sajag

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Carmel Horsley, General Manager le 27 déc. 2023
Thank you for taking the time to rate your stay. Kind regardsCarmel Horsley, General Manager

8/10 Bien

Andrew

Séjour de 2 nuits en décembre 2023
Réponse de Carmel Horsley, General Manager le 15 janv. 2024
Thank you for reviewing your recent stay - we are pleased you enjoyed it.Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Hilde Stendal

Séjour de 2 nuits en novembre 2023
Réponse de Carmel Horsley, General Manager le 27 déc. 2023
Thanks for rating your stay with us so highly - we are so pleased you enjoyed your stay.Warm wishes,Carmel Horsley, General Manager

10/10 Excellent

Margie

Séjour de 2 nuits en novembre 2023
Réponse de Carmel Horsley, General Manager le 30 nov. 2023
Thanks for rating your stay with us so highly - we appreciate that you took the time to do so. Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Martin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hôtel to stay at. Convenient location
Séjour de 3 nuits en novembre 2023
Réponse de Carmel Horsley, General Manager le 7 nov. 2023
Greetings: thanks for your positive feedback, we are so pleased you enjoyed your stay with us,Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Ken

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely place to stay
Séjour de 1 nuit en octobre 2023
Réponse de Carmel Horsley, General Manager le 11 oct. 2023
Hi Ken :-)Thanks for your feedback: we really appreciate you taking the time to reach out and let us know how much you enjoyed your stay with us.Warm wishes, Carmel Horsley, General Manager

10/10 Excellent

Mark, Phoenix

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Smaller room but comfortable and aesthetically pleasing. Wifi, heating, refrigerator and microwave all worked well. Nice common areas ans friendly staff.
Séjour de 2 nuits en septembre 2023
Réponse de Carmel Horsley, General Manager le 8 oct. 2023
Thanks for your lovely feedback Mark, it is great to hear from you and we are so pleased you enjoyed your stay with us recently.Warm wishes, Carmel Horsley, General Manager

10/10 Excellent

Ralph

Séjour de 2 nuits en octobre 2023
Réponse de Carmel Horsley, General Manager le 5 oct. 2023
Hi Ralph - lovely to welcome you back to Marlborough again recently! Gad to hear you enjoyed your stay.Warm wishes,Carmel Horsley, General Manager

8/10 Bien

Tracy

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Really enjoyed our stay here for 3 nights. Warm and clean rooms and so easy to walk everywhere. Disappointed to go to breakfast at 9.30am on the Sunday (breakfast was suppose to be available until 10am) to find buffet had been packed up, and chef grumbling and shouting at staff when they asked him to make something. Otherwise very accomodating staff allowing us to order in the bar just before they are due to close so we could finish a lovely evening. Highlight for me was the food at the restaurant- we dined twice during our stay, and invited guests. Food was delicious, well presented and would definitely recommend.
Séjour de 3 nuits en septembre 2023
Réponse de Carmel Horsley, General Manager le 27 sept. 2023
Hello Tracy.My apologies our breakfast team let you down on the Sunday morning: I will most definitely be following up with those team members to find out how that went wrong - but I am so sorry this impacted on your stay, and greatly appreciate you bringing this to my attention.With that one exception, I am pleased to hear you otherwise had a good stay with us and that the team looked after you well during your stay in Marlborough, with some yummy dinners. Wishing you safe travels for the rest of your journey.Warmest wishes, Carmel Horsley, General Manager

10/10 Excellent

craig

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Carmel Horsley, General Manager le 24 sept. 2023
Thanks for rating your stay 10 out of 10! We are so pleased you enjoyed your stay with us. Kindest regardsCarmel Horsley, General Manager

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely, comfortable room, clean with everything we needed. Staff really friendly and good food! Would definitely recommend.
Séjour de 2 nuits en août 2023
Réponse de Carmel Horsley, General Manager le 3 sept. 2023
Hi MichaelThank you so much for letting us know your lovely feedback: it is great to hear from you and we are so pleased you enjoyed your stay. Best wishesCarmel Horsley, General Manager.

10/10 Excellent

Kulvinder

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice accomodation. Looking forward to stay with u again in future!! Thankyou for the birthday wish from your team really appreciated!
Séjour de 1 nuit en août 2023
Réponse de Carmel Horsley, General Manager le 13 août 2023
Greetings: lovely to hear that you enjoyed your stay and celebrated the birthday well. Thank you for taking the time to let us know your feedback, much appreciated. Kind regardsCarmel Horsley, General Manager

8/10 Bien

Adam

Voyage d’affaires
Les points forts : Équipements
I recently stayed at Scenic Hotel Marlborough and was happy with the experience. Everything was top-notch, from the warm and welcoming staff to the clean and comfortable rooms. The amenities were all I needed, and the location was convenient. I highly recommend Scenic Hotel Marlborough to anyone visiting the area, whether for business or pleasure.
Séjour de 3 nuits en juillet 2023
Réponse de Carmel Horsley, General Manager le 6 août 2023
Greetings! Thank you very much for your glowing feedback. We are so pleased to know that you enjoyed your stay with us and hope we do have the opportunity to welcome you back another time.Warm wishes,Carmel Horsley, General Manager

10/10 Excellent

Khalid

Séjour de 1 nuit en août 2023
Réponse de Carmel Horsley, General Manager le 6 août 2023
Thanks for rating your stay 10 out of 10! We appreciate you taking the time to do so.Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Caroline

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Like coming home!
Every time we turn up to stay here, we are greeted as returning family. Asked for a firm mattress, and it was provided. Excellent service!
Séjour de 1 nuit en août 2023
Réponse de Carmel Horsley, General Manager le 6 août 2023
Hello Caroline - lovely to hear from you and we are so pleased to read how much you enjoyed your stay. We look forward to seeing you another time. Warm wishesCarmel Horsley, General Manager

8/10 Bien

Amanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property. Good central location. Easy walk to everything. Well presented and well maintained room. Full size seat at the base of the bed that can accommodate two large suitcases. Great shower too. Blockout blinds work well. Only a couple of minor negatives, could find recycling anywhere on the property, TV picture quality wasn't too good and finally the dining options looked great but appeared to be more for the business traveler. As a tourist it was a cheaper option to walk into town for a meal and a drink. Only minor things but would happily stay again. Reception staff were very helpful.
Séjour de 1 nuit en mai 2023
Réponse de Carmel Horsley, General Manager le 28 mai 2023
Hello again AmandaThanks for your feedback, great to hear that you had a good stay. There is a second receptacle for recycling located in the drawer with the rubbish bin, although perhaps could be better "labelled". And I will get our maintenance team to check the TV in your room: thank you for bringing that to my attention. Thanks again for your lovely feedback.Kind regardsCarmel Horsley, General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly and attentive front desk, they allowed us to check in early. Comfortable room.
Séjour de 1 nuit en mai 2023
Réponse de Carmel Horsley, General Manager le 23 mai 2023
Greetings: thanks for your positive review. Lovely to hear you enjoyed your stay with us recently. We hope we get the chance to welcome you back another time. Warm wishesCarmel Horsley, General Manager

10/10 Excellent

Tracey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value for money
Séjour de 2 nuits en mai 2023
Réponse de Carmel Horsley, General Manager le 14 mai 2023
Hi TraceyThanks for your lovely feedback: we are so glad you enjoyed your recent stay with us. Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Jennifer

Séjour de 2 nuits en mars 2023
Réponse de Carmel Horsley, General Manager le 3 avr. 2023
Thanks for rating your stay with us as "10 out of 10"! We are so pleased that you enjoyed you stay with us, thanks for taking the time to rate your experience. Warmest wishes,Carmel Horsley, General Manager

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Whistle stop Stay by Train
Nice comfortable stay for one night. Bed was a bit soft and sagged in the middle Otherwise the room was comfortable
Séjour de 1 nuit en mars 2023
Réponse de Carmel Horsley, General Manager le 23 mars 2023
Hello Andrew - thanks for your feedback, lovely to know that you enjoyed your stay. I have noted which room your stayed in and we will check on that bed. My apologies and thank you for bringing it to my attention. Warm regardsCarmel Horsley, General Manager

10/10 Excellent

Jenny

Séjour de 1 nuit en mars 2023
Réponse de Carmel Horsley, General Manager le 27 mars 2023
Hi JennyThanks for rating your stay as "10 out of 10"! We are so pleased you enjoyed your time with us. Warm wishes, Carmel Horsley, General Manager

10/10 Excellent

Steve

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Handy to town
Séjour de 3 nuits en mars 2023
Réponse de Carmel Horsley, General Manager le 13 mars 2023
Thanks for rating us "5 out of 5"! So glad you enjoyed your stay with us Steve. Warm wishes,Carmel Horsley, General Manager

8/10 Bien

Karl, Port moody

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property in a good location. The on site parking was nice as we were visiting the wineries. Easy walk to the local restaurants.
Séjour de 3 nuits en février 2023
Réponse de Carmel Horsley, General Manager le 7 mars 2023
Thanks for your lovely feedback Karl - we are so glad that you enjoyed your stay with us recently. Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Peggy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was attentive and helpful to my every need, whether it was a power cord or directions. The location adjacent to the CBD was great for walking to shopping and dining yet a quiet refuge.
Séjour de 2 nuits en février 2023
Réponse de Carmel Horsley, General Manager le 27 févr. 2023
Hi Peggy: we are so pleased you enjoyed your stay with us. Thanks for taking the time to let us know your feedback. Warmest wishes,Carmel Horsley, General Manager

8/10 Bien

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only issue we encountered in Room 317 is the bed, although king size had a peak running down the centre line - felt like rolling down a small slope. Otherwise a great stay.
Séjour de 1 nuit en février 2023
Réponse de Carmel Horsley, General Manager le 19 févr. 2023
Hi PeterThanks for the feedback - we shall check the mattress topper in that room, apologies. Lovely to know you otherwise enjoyed your stay with usWarm wishes,Carmel Horsley, General Manager

8/10 Bien

Ricky

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Carmel Horsley, General Manager le 19 févr. 2023
Thanks for rating your stay Ricky: we are pleased you enjoyed your visit with us.Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Carmel Horsley, General Manager le 13 févr. 2023
Thanks for rating us 10 out of 10! We are so glad you enjoyed your say with us Jennifer.Best wishesCarmel Horsley, General Manager.

8/10 Bien

Jaime

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool was nice to stretch out in after day out at festival
Séjour de 1 nuit en février 2023
Réponse de Carmel Horsley, General Manager le 12 févr. 2023
Hi JaimeThanks for your feedback - great to hear you enjoyed your stay with us over the weekend. Warm wishes,Carmel Horsley, General Manager

8/10 Bien

Dale

Séjour de 1 nuit en février 2023
Réponse de Carmel Horsley, General Manager le 7 mars 2023
Thanks for rating your stay - we are so glad you had a good experience.Warm wishesCarmel Horsley, General Manager.

8/10 Bien

Neil

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overnight Stsy
Comfortable Stay, room was fine and the staff very friendly
Séjour de 1 nuit en janvier 2023
Réponse de Carmel Horsley, General Manager le 3 févr. 2023
Thanks for your positive feedback, Neil. Much appreciated. Kind regardsCarmel Horsley, General Manager

8/10 Bien

Selina Forte

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2023
Réponse de Carmel Horsley, General Manager le 7 mars 2023
Thanks for rating your stay - we are so glad you had a good experience.Warm wishesCarmel Horsley, General Manager.