Avis sur Radisson Blu Resort & Spa, Split
Radisson Blu Resort & Spa, Split
Put Trstenika 19, Split, Split-Dalmatia
Avis
8,8
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
9,0/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en couple
11 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de RadissonBluSplit le 12 sept. 2023
Dear jean-pascal,Thank you for your feedback and for choosing our hotel. We appreciate your rating and we're here to ensure our guests have the best possible experience.Regarding the location and views, we understand that individual preferences can vary. While we can't control the surroundings outside our property, we do our best to create a comfortable and pleasant atmosphere within the hotel. We hope that despite some unsightly views, you were still able to enjoy your time with us.We understand that beach access may have been complicated at times, and we will explore options to make it more convenient for our guests.Once again, thank you for taking the time to provide us with your insights. We hope to have the opportunity to welcome you back in the future, offering you an improved and more enjoyable stay.Warm regards,The Radisson Blu Resort & Spa Team, Split
4/10 Médiocre
Martin
27 juil. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Martin
Réponse de RadissonBluSplit le 1 août 2023
Dear Mr.Martin, thank you for taking the time to share your feedback about your recent stay at our hotel. We understand the importance of providing a comfortable and pleasant stay for all our guests, and it is disheartening to hear that we fell short of your expectations. Regarding the location of our hotel, we are proud to be situated near the beach and well connected to top tourist locations in town. Whether you wish to take a shuttle bus to the old town or book a taxi in front of our hotel, our friendly colleagues are more than happy to assist you with organizing your day.Your feedback about the lunch and the overall condition of the room is valuable to us, as it helps us identify areas for improvement. We continuously work on enhancing the quality of our services, and your input will be instrumental in this process.We apologize for any inconvenience caused during your stay, and we regret that we did not meet your expectations. We take great pride in providing a positive guest experience, and if you should reconsider giving us another chance in the future, please do not hesitate to contact us directly. We will ensure a more enjoyable and memorable stay.Thank you for bringing these matters to our attention, and we wish you the best in your future travels.Sincerely,Radisson Blu Resort & Spa Team, Split
6/10 Satisfaisant
YAEL
25 juil. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
hotel correct
YAEL
Séjour de 1 nuit en juillet 2023
Réponse de OTS team le 25 juil. 2023
Hello Yael, Thank you for your valuable feedback. While we are glad to read that you are satisfied with our staff and breakfast, we are sorry to hear that we did not fully meet your expectations. We aim to provide the highest quality service and hospitality and we sincerely hope that we will get the opportunity to redeem ourselves in the future and that we will have a chance to welcome you back at the Radisson Blu Resort & Spa, Split. All the best, Radisson Blu Resort & Spa, Split team
8/10 Bien
annaik
17 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
annaik
Séjour de 3 nuits en août 2022
Réponse de a le 19 août 2022
Hello Annaik,Thank you for your short and nice comment about your recent experience at the Radisson Blu Resort & Spa, Split.I am glad that you enjoyed your time with us, and we hope to welcome you back soon!All the best,Jesper VilsoeGeneral Manager at the Radisson Blu Resort & Spa, Split
10/10 Excellent
NATHALIE
Voyage en groupe
14 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
NATHALIE
Séjour de 3 nuits en juillet 2022
Réponse de a le 22 juil. 2022
Hello Nathalie,
Thank you for your short and nice comment about your recent experience at the Radisson Blu Resort & Spa, Split.
I am glad that you enjoyed your time with us, and we hope to welcome you back soon!
All the best,
Jesper Vilsoe
General Manager at the Radisson Blu Resort & Spa, Split
8/10 Bien
Solange
Voyage en famille avec de jeunes enfants
9 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Solange
Séjour de 4 nuits en juillet 2022
Réponse de a le 16 juil. 2022
Hello Solange,
Thank you for your valued feedback.
I was happy to read that you enjoyed your time with us to the fullest.
We are looking forward to welcoming you again!
Yours Radisson Blu Resort & Spa, Split team
10/10 Excellent
Florent, MONCEL-LES-LUNEVILLE
Voyage en famille
13 sept. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Florent
Séjour de 2 nuits en septembre 2021
Réponse de Jesper Vilsoe le 13 sept. 2021
Hello Florent,
Thank you for your valued feedback.
I was glad to read that you enjoyed your time with us.
We are looking forward to welcoming you again.
All the best,
Jesper Vilsoe
General Manager at the Radisson Blu Resort & Spa, Split
10/10 Excellent
olivera
19 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
olivera
Séjour de 1 nuit en juillet 2021
6/10 Satisfaisant
JEAN NOEL
12 juil. 2021
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
JEAN NOEL
Séjour de 4 nuits en juillet 2021
10/10 Excellent
Ghizlene
Voyage en famille
11 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ghizlene
Séjour de 9 nuits en juillet 2020
Réponse de Radisson Blu Resort & Spa, Split le 21 août 2020
Dear Ghizlene,
Thank you for evaluating your recent stay at the Radisson Blu Resort & Spa, Split.
We are glad that we were able to ensure a great stay for you and we are looking forward to welcoming you again.
Kind regards,
Radisson Blu Resort & Spa, Split
4/10 Médiocre
Voyageur vérifié
6 août 2020
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en juillet 2020
Réponse de Radisson Blu Resort & Spa, Split le 21 août 2020
Dear guest,
Thank you for evaluating your recent stay at Radisson Blu Resort & Spa, Split.
Please rest assured that all your constructive criticisms will be forwarded to the responsible management and seriously taken into consideration in order to enhance our services.
We are looking forward to welcoming you again.
Kind regars,
Radisson Blu Resort & Spa,Split
8/10 Bien
Voyageur vérifié
Voyage en couple
3 août 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juillet 2020
Réponse de Radisson Blu Resort & Spa, Split le 21 août 2020
Dear guest,
Thank you for taking your time to evaluate your recent experience at the Radisson Blu Resort & Spa, Split.
We hope we have the opportunity to welcome you back soon.
Kind regards,
Radisson Blu Resort & Spa, Split
10/10 Excellent
Mohamed
Voyage en famille
27 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The best of split
Mohamed
Séjour de 4 nuits en juillet 2020
Réponse de Jesper Vilsoe - General Manager le 29 juil. 2020
Hello Mohamed! Thank you for evaluating your recent experience at Radisson Blu Resort & Spa, Split. It was a pleasure to read that we met all your expectations. We are looking forward to welcoming you again. All the best!
8/10 Bien
Voyageur vérifié
Voyage en groupe, Voyage en couple
5 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en décembre 2019
Réponse de Jesper Vilsoe, General Manager le 8 janv. 2020
Dear guest,
Thank you for evaluating your recent experience at the Radisson Blu Resort & Spa, Split.
We are glad that your overall impression about our hotel is positive. Thank you for praising our team members and please rest assured that your constructive criticisms regarding the carpets will be seriously taken into consideration.
We hope to welcome you back soon.
All the best,
Jesper Vilsoe
General Manager at the Radisson Blu Resort & Spa, Split
8/10 Bien
Voyageur vérifié
Voyage en couple
1 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en décembre 2019
Réponse de Jesper Vilsoe, General Manager le 8 janv. 2020
Dear guest,
Thank you for your valued feedback.
I am sorry if you consider our prices too dear. Please rest assured that your constructive criticism regarding the toiletries will be taken into consideration.
We hope we have the chance to welcome you back soon.
All the best,
Jesper Vilsoe
General Manager at the Radisson Blu Resort & Spa, Split
8/10 Bien
Pantet
23 oct. 2019
Les points forts : Propreté et confort de la chambre
Pantet
Séjour de 4 nuits en octobre 2019
Réponse de Radisson Blu Resort & Spa, Split le 31 oct. 2019
Dear Pantet,
Thank you for evaluating your recent experience at the Radisson Blu Resort & Spa, Split.
I am glad that we met most of your expectations.
We are looking forward to welcoming you again.
Best regards,
Radisson Blu Resort & Spa, Split
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
8 oct. 2019
Voyageur vérifié
Séjour de 1 nuit en octobre 2019
Réponse de Jesper Vilsoe - General Manager le 18 oct. 2019
Dear guest,
Thank you for your valued feedback.
Whilst I am glad that you liked our location and the breakfast buffet, it was disappointing to learn that we fell short of your expectations in other areas.
We are sorry that you weren't able to use our indoor pool which is currently closed for repairs. However, information is published and clearly visible on our official website.
We do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with the perfect visit.
All the best,
Jesper Vilsoe
General Manager at the Radisson Blu Resort & Spa, Split
8/10 Bien
Michel
Voyage en groupe
24 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel
Michel
Séjour de 3 nuits en septembre 2019
Réponse de Jesper Vilsoe - General Manager le 2 oct. 2019
Hello Michel,
Thank you for your valued feedback.
I am glad that your overall impression about out hotel is positive.
We will take into consideration your constructive criticism regarding the carpets.
We look forward to the opportunity of welcoming you back again in the future.
All the best,
Jesper Vilsoe
General Manager at the Radisson Blu Resort & Spa, Split
6/10 Satisfaisant
Chris, Paris
Voyage en famille
30 août 2019
Les points forts : Propreté et personnel et service
Chris
Séjour de 7 nuits en août 2019
Réponse de Jesper Vilsoe - General Manager le 5 sept. 2019
Hi Chris,
Thank you for your valued feedback.
We are disappointed that we were not entirely able to meet your expectations this particular time and that you didn't like our location and an overall atmosphere.
We do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with the perfect visit.
All the best,
Jesper Vilsoe
General Manager at the Radisson Blu Resort & Spa, Split
10/10 Excellent
Voyageur vérifié
28 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en août 2019
Réponse de Radisson Blu Resort & Spa, Split le 29 août 2019
Dear guest,
Thank you for evaluating your recent experience at the Radisson Blu Resort & Spa, Split.
We are glad that we met all your expectations and that you enjoyed your time with us to this extent. Please follow our social media channels to stay informed of our upcoming news, events and promotions.
Best regards,
Radisson Blu Resort & Spa, Split
4/10 Médiocre
Voyageur vérifié
Voyage en famille
12 août 2019
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Voyageur vérifié
Séjour de 5 nuits en août 2019
Réponse de Radisson Blu Resort & Spa, Split le 21 août 2019
Dear guest,
Thank you for taking your time to post a feedback regarding your recent stay with us.
We will take your feedback into consideration. We hope to welcome you back soon.
Best regards,
Radisson Blu Resort & Spa, Split
10/10 Excellent
Vincent
9 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hotel
Vincent
Séjour de 2 nuits en août 2019
Réponse de Radisson Blu Resort & Spa, Split le 20 août 2019
Dear Vincent,
Thank you for taking your time to evaluate your recent experience at the Radisson Blu Resort & Spa, Split.
We are glad that you spent an amazing time here and that you enjoyed your time with us to this extent.
Please follow our social media channels to stay informed of our upcoming news, events and promotions.
We hope to welcome you back soon.
All the best,
Radisson Blu Resort & Spa, Split
8/10 Bien
Voyageur vérifié
3 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en juillet 2019
Réponse de Radisson Blu Resort & Spa, Split le 20 août 2019
Dear guest,
Thank you for taking your time to evaluate your recent experience at the Radisson Blu Resort & Spa, Split.
We are glad that your overall impression about our hotel is positive and we hope to welcome you back soon.
Best regards,
Radisson Blu Resort & Spa, Split
8/10 Bien
Pierre
15 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
Pierre
Séjour de 3 nuits en juillet 2019
Réponse de Radisson Blu Resort & Spa, Split le 15 juil. 2019
Dear Pierre,
Thank you for taking your time to evaluate your recent experience at the Radisson Blu Resort & Spa, Split.
We are glad that your overall impression about our hotel is positive and we hope to welcome you back soon.
If we can be of any further assistance, please don't hesitate to contact us.
All the best,
Radisson Blu Resort & Spa, Split
10/10 Excellent
Pascal, Canada
4 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pascal
Séjour de 2 nuits en juin 2019
Réponse de Jesper Vilsoe, General Manager le 8 juil. 2019
Hi Pascal,
Thank you for taking the time to write a review following your recent stay with us at the Radisson Blu Resort & Spa, Split.
I am thrilled to read that you thoroughly enjoyed your stay, our location and the attentiveness of our team.
We all look forward to have you for more fantastic stays with us.
All the best,
Jesper Vilsoe
General Manager at the Radisson Blu Resort & Spa, Split
10/10 Excellent
Voyageur vérifié
11 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en juin 2019
Réponse de Radisson Blu Resort & Spa, Split le 14 juin 2019
Dear guest,
Thank you for evaluating your recent experience at the Radisson Blu Resort & Spa, Split.
We are glad that we met all your expectations and we hope to welcome you back soon.
All the best,
Radisson Blu Resort & Spa, Split
2/10 Horrible
Voyageur vérifié
30 avr. 2019
Voyageur vérifié
Séjour de 2 nuits en avril 2019
Réponse de Radisson Blu Resort & Spa, Split le 30 avr. 2019
Dear guest,
Thank you for taking your time to evaluate your recent experience at the Radisson Blu Resort & Spa, Split.
Obviously, we did not meet your expectations this particular time and we are disappointed because of that. We would like to read more about what caused your dissatisfaction, so that we can work on enhancing our services.
We hope that you will visit us again and that we will have the opportunity of improving your impression about our hotel.
Best regards,
Radisson Blu Resort & Spa, Split
10/10 Excellent
Georgios
7 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
long week end en Septembre
Georgios
Séjour de 5 nuits en septembre 2018
Réponse de Michael Caspar, General Manager le 20 sept. 2018
Dear Georgios,
Thank you for evaluating your recent stay at the Radisson Blu Resort & Spa, Split.
Our hard work pays off when we have the opportunity to welcome a guest like yourself. It was a pleasure to read that you enjoyed your time with us to this extent.
You are definitely one of our loyal customers, so please follow our social media channels to stay informed of our upcoming news, events and promotions.
We cannot wait to welcome you again.
Best regards,
Michael Caspar,
General Manager at the Radisson Blu Resort & Spa, Split
6/10 Satisfaisant
JACQUES
27 août 2018
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Tres moyen pour le prix
JACQUES
Séjour de 1 nuit en août 2018
Réponse de Michael Caspar, General Manager le 3 sept. 2018
Dear Jacques,
Thank you for taking your time to evaluate your recent stay with us.
As we could read, we did not entirely meet your expectations. We hope that you will visit us again and that we will have the opportunity for improving your first impression about our resort.
Best regards,
Michael Caspar,
General Manager at the Radisson Blu Resort & Spa, Split
4/10 Médiocre
jerome
14 août 2018
Les points faibles : Personnel et service
A oublier
jerome
Séjour de 5 nuits en août 2018
Réponse de Michael Caspar, General Manager le 27 août 2018
Dear Jerome,
Thank you for your valued feedback and perhaps you should not travel in high season.
Enjoy the rest of your life and best regards,
Michael Caspar,
General Manager at the Radisson Blu Resort & Spa, Split
8/10 Bien
Guillaume
8 août 2018
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Guillaume
Séjour de 1 nuit en juillet 2018
Réponse de Radisson Blu Resort & Spa, Split le 24 août 2018
Dear Karl,
Thank you for evaluating your stay at the Radisson Blu Resort & Spa, Split. We are glad that you liked most of our facilities and we are looking forward to welcome you again.
Please follow our Social Media channels to stay informed of our upcoming news, events and promotions.
Best regards from Split!
10/10 Excellent
Pascal, Montreal, Canada
2 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hôtel en bord de mer
Pascal
Séjour de 1 nuit en juillet 2018
Réponse de Michael C, General Manager le 15 juil. 2018
Dear Pascal,
Thank you very much for your valued response.
I am extremely glad that you enjoyed your time with us to this extent and that you absolutely loved our facilities and services.
As one of our loyal customers, please follow us on social media to stay informed of our upcoming news, events and promotions.
We are looking forward to welcome you again.
Best regards,
Michael Caspar,
General Manager at the Radisson Blu Resort & Spa, Split
6/10 Satisfaisant
Guillaume
5 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Guillaume
Séjour de 1 nuit en juin 2018
Réponse de Michael C, General Manager le 24 juil. 2018
Dear Guillaume,
Thank you for evaluating your stay at the Radisson Blu Resort & Spa, Split.
We hope that you will visit us again and that we will have an opportunity to improve your impression about our resort.
Best regards!
8/10 Bien
BERNARD
10 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pour profitez des services de l’hotel!
BERNARD
8/10 Bien
fatma
6 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bien
fatma
Séjour de 7 nuits en octobre 2017
Réponse de Toni le 5 déc. 2017
Dear Fatma,
Thank you for your feedback regarding your recent stay with us. I was thrilled to read that you enjoyed the services provided by our team. Your compliments will be passed on to our team. Please “Like” us on Facebook to stay informed of our upcoming news, events and promotions. We hope to see you again in our resort!
Best regards,
Michael Caspar
General Manager at the Radisson Blu Resort, Split
8/10 Bien
Denis, Paris
15 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très bien équipé avec belle vue sur la baie
Denis
Séjour de 2 nuits en octobre 2017
4/10 Médiocre
marie-pierre, saint nom
26 mai 2017
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Environnement détestable
marie-pierre
Réponse de Michael Caspar le 12 juin 2017
Dear Marie – Pierre,
Thank you for taking your time to write about your experience. I am sorry to hear that ongoing renovation affected your stay, but I hope that our team managed to make it better. Your feedback is important to us and we would appreciate the opportunity to discuss this matter further, so please contact us.
Also, please be informed that the shell of our new building will be finished by mid-June when we will have no more trucks, noise, dust around our property. By the way, you were informed about construction when making your reservation. We look forward to your next stay with us.
Best regards,
Michael Caspar
General Manager at Radisson Blu Resort, Split
10/10 Excellent
Voyageur vérifié
12 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
tino, Noyen sur sarthe
30 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tino
8/10 Bien
p-a
14 oct. 2016
Les points forts : Propreté, personnel et service, confort de la chambre
Équipement pas à la hauteur
p-a
8/10 Bien
Voyageur vérifié
10 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
6/10 Satisfaisant
betty, pays bas
4 oct. 2016
Les points faibles : Confort de la chambre
Pas de charme...hotel tres basic
betty
10/10 Excellent
Max
17 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Max
8/10 Bien
bernard, du havre
2 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
On espère mieux d'un Radissson
bernard
Réponse de Toni le 9 janv. 2016
Cher Bernard,
Nous vous remercions sincèrement de vos commentaires, et nous sommes ravis que votre séjour chez nous vous ait satisfait. Nous serons très heureux de vous accueillir à nouveau !
Cordialement,
Toni
8/10 Bien
michel
11 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
michel
Réponse de Toni le 28 nov. 2015
Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!
10/10 Excellent
Reyad
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reyad
Séjour de 2 nuits en avril 2024
Réponse de RadissonBluSplit le 18 avr. 2024
Dear Reyad, thank you for sharing your feedback with us. We truly value your comments. It means a lot to us that you had such a positive experience during your stay and we look forward to welcoming you back for another wonderful stay with us.Warm regards, Radisson Blu Resort & Spa Team, Split
10/10 Excellent
Seher, Stockholm
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Seher
Séjour de 1 nuit en avril 2024
Réponse de RadissonBluSplit le 18 avr. 2024
Kära Seher,tack för att du delade dina åsikter med oss. Vi uppskattar verkligen dina värdefulla kommentarer och vi är så glada att höra att du hade en fantastisk tid på vårt resort och att du njöt av alla dess faciliteter. Det är alltid uppmuntrande att veta att våra gäster har en minnesvärd upplevelse under sin vistelse.Ser fram emot att välkomna dig igen för en annan underbar vistelse hos oss.Varma hälsningar, Radisson Blu Resort & Spa Team, Split
4/10 Médiocre
Christopher
Voyage en famille, Voyage en groupe
5 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Christopher
Séjour de 2 nuits en avril 2024
Réponse de RadissonBluSplit le 7 avr. 2024
Dear Christopher,We're genuinely sorry to hear that we didn't meet your expectations during your recent stay. Your feedback is important to us and we've already shared your comments with the relevant departments to address any issues within our control. Thank you for bringing them to our attention.Regarding the construction noise, we regret any inconvenience caused. Unfortunately, this is a temporary situation beyond our control as it takes place on neighbouring property. Nevertheless, we're committed to providing the best possible service and compensating for any inconveniences. If we fell short in your case, please don't hesitate to reach out directly. We'd be happy to upgrade you to a higher room category (subject to availability) and arrange a complimentary drink in your room, for your next visit.Thank you for your understanding, and we hope to have the opportunity to welcome you back under more positive circumstances.Best regards, Radisson Blu Resort and Spa Team, Split
8/10 Bien
Pike
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pike
Séjour de 3 nuits en mars 2024
Réponse de RadissonBluSplit le 27 mars 2024
Dear Pike,thank you for choosing to stay with us and for taking the time to share your feedback. We greatly appreciate your kind words about our property and friendly staff.We apologize for any inconvenience you experienced with the transportation arrangement. Upon noticing your delay, we made several attempts to contact you. Unfortunately, we were unable to reach you, and as a result, the reserved transportation departed. We understand the importance of staying connected and will strive to improve our communication in similar situations in the future.Regarding transportation prices, we offer different options tailored to meet varying preferences and needs, including factors such as service quality and vehicle type. Our aim is always to provide the best possible service, and our pricing reflects this commitment. However, we are more than happy to accommodate any specific budget requirements and would have gladly recommended alternative transportation options upon request.We sincerely hope that despite this setback, you enjoyed your overall stay with us. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even smoother experience in the near future.Warm regards, Radisson Blu Resort and Spa Team, Split
10/10 Excellent
Jürgen
26 déc. 2023
Jürgen
Séjour de 2 nuits en juillet 2023
Réponse de RadissonBluSplit le 7 avr. 2024
Dear Jürgen, thank you for taking the time to rate us with a perfect score! We're thrilled to see that you had such a wonderful experience during your stay at Radisson Blu Resort & Spa, Split.Your positive feedback motivates us to continue providing excellent service and memorable stays for our guests. If you have any further comments or suggestions, please feel free to share them with us. We're here to make sure your future visits are just as delightful.We look forward to the pleasure of hosting you again in the future. Until then, safe travels and warm regards!Best regards, Radisson Blu Resort & Spa Team, Split