Les notes se basent sur un nombre total de 103 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,4 sur 5
Recommandé par 88 % des clients
4,5 Propreté de la chambre
4,6 Services et personnel
4,5 Confort de la chambre
4,2 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
2 sur 5
par un voyageur vérifié

Publié le 26 août 2016
Very moldy and rooms are dark. Air conditioning was moldy.Rooms need updating.Good location.
Commentaire laissé par : Direction de l'hôtel
26 août 2016 par Channel Manager , Direction de l'hôtel
Dear Guest, Thank you very much for your review. We are deeply sorry to read about your impression. We would like to let you know that you hotel wil begin a remodeling process real soon. Best regards, David Vallet Segovia Channel Manager
4 sur 5
par un voyageur vérifié

Publié le 18 mai 2016 sur Hotels
Commentaire laissé par : Direction de l'hôtel
par Channel Manager, Direction de l'hôtel
Dear Guest, Thank you very much for your evaluation. Best regards, David Vallet Segovia Channel Manager
5 sur 5
par Donald

Oro Verde a great place to stay

Publié le 4 avr. 2016 sur Hotels
Just recently stayed at Oro Verde and I have to say the hotel staff was amazing. Everyone always had a smile on their face and could not do enough to make our stay pleasant. The rooms were clean and well setup. The front desk clerks were awesome, full of good information about places to see and eat. The food at the hotel was fantastic and I enjoyed an outstanding breakfast buffet. ( one of the best I've had in a long time) Great access to the beach. I've traveled a lot and I must say that the pride that the staff that cleans the gardens and around the pool showed was wonderful, they took the time to greet you with a smile. The hotel has private taxis that you can rent by the hour and the drivers are very professional and a great help when traveling around the countryside. Overall I would highly recommend staying here.
Commentaire laissé par : Direction de l'hôtel
11 juin 2016 par Channel Manager, Direction de l'hôtel
Dear Donald, Thank you very much for your kind review! It is good to know that you had a great experience and we met your expectations. We appreciate your recommendation! It would be a pleasure to welcome you back. Best regards, David Vallet Segovia Channel Manager
5 sur 5
par un voyageur vérifié

Excelente hotel buena atención

Publié le 14 févr. 2016 sur Hotels
Excelente hotel
Commentaire laissé par : Direction de l'hôtel
30 avr. 2016 par Channel Manager, Direction de l'hôtel
Estimado Huésped, Muchas gracias por sus comentarios. Esperamos su pronto retorno. Atentamente, David Vallet Segovia Channel Manager
5 sur 5
par un voyageur vérifié de canada

nice hotel close to beach

Publié le 9 févr. 2016
Les + : Friendly staff, Massage was wonderful and well worth the money since the wife and I were a little stressed from last place we were at.
Situation : Close to beach nice pool and massage was great. Otherwise not a lot to do in Manta
Hotel was very nice and the staff was wonderful and very helpful. Front desk could speak english and even thou showed up early worked to get us a room quickly. If you get a chance to get a massage you will not regret it. Breakfast was very good as well. They even paid for our ride to the airport. Had a wonderful time there.
Commentaire laissé par : Direction de l'hôtel
11 févr. 2016 par Channel Manager , Direction de l'hôtel
Dear bernel, Thank you very much for your kind review. We are very happy to read that you had a great stay and we were able to meet your expectations. It would be a great pleasure to welcome you back. Best regards, David Vallet Segovia Channel Manager
4 sur 5
par un voyageur vérifié de Canada

Staff

Publié le 8 févr. 2016
Les + : Breakfast
Andrea at the front desk was most pleasant and helpful during our stay.
Commentaire laissé par : Direction de l'hôtel
11 févr. 2016 par Channel Manager , Direction de l'hôtel
Dear Richard, Thak you very much for your review. We appreciate your nice words regarding our breakfast and Andrea's attention. It would be a pleasure to welcome you back. Best regards, David Vallet Segovia Channel Manager
5 sur 5
par un voyageur vérifié de Toronto

Excellent facilities and service

Publié le 30 janv. 2016
We will go back and recommend it to our friends and family
Commentaire laissé par : Direction de l'hôtel
5 févr. 2016 par Channel Manager , Direction de l'hôtel
Dear Ana, Thank you very much for your review. We are delighted to read that you had a great time with us. We appreciate your recommendation. It would be a pleasure to welcome you back! Best regards, David Vallet Segovia Channel Manager
5 sur 5
par un voyageur vérifié

Perfect

Publié le 13 janv. 2016
Les + : Service, atention, breakfast,
Situation : Nice beach, good restaurants, and they are building a big mall just outside
Went with our two kids and received a very good attention and a pleasant stay.
Commentaire laissé par : Direction de l'hôtel
19 janv. 2016 par Channel Manager , Direction de l'hôtel
Dear Guest, Thank you very much for your review and for highlighting our service, breakfast and attention. It is good to know that you and your family had a pleasant stay with us. It would be a great pleasure to welcome you back. Best regards, David Vallet Segovia Channel Manager
5 sur 5
par silvia de Cuenca

lo recomendaría.

Publié le 12 janv. 2016 sur Hotels
En términos generales la estadía fue buena, sin embargo, cuando pedimos un sánduche a la habitación, no fue lo que esperamos, bastante simple, no guardaba relación con el hotel y el costo por el sánduche fue ABSURDO!
Commentaire laissé par : Direction de l'hôtel
26 mars 2016 par Channel Manager, Direction de l'hôtel
Estimada Silvia, Muchas gracias por sus comentarios y recomendarnos. Apreciamos de igual manera la retroalimentación referente al costo-calidad del sándwich a través de Room Service. Revisaremos lo sucedido para tomar los correctivos necesarios en caso de ser necesario. Estaremos esperando su pronto retorno. Atentamente, David Vallet Segovia Channel Manager
4 sur 5
par Diego de Salcedo

vacaciones

Publié le 10 janv. 2016 sur Hotels
Excelente
Commentaire laissé par : Direction de l'hôtel
19 mars 2016 par Channel Manager, Direction de l'hôtel
Estimado Diego, Muchas gracias por sus comentarios, nos da mucho gusto saber que disfrutó de sus vacaciones con nosotros. Atentamente, David Vallet Segovia Channel Manager