Villa, 2 chambres, piscine privée | 1 chambre, literie de qualité supérieure, couette en duvet d'oie
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Avis sur The Samaya Ubud

5 out of 5
The Samaya Ubud
Banjar Baung, Desa Sayan, Ubud, Bali

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 100 avis sur 119." "
Note des voyageurs de 8 (Bien), d’après 13 avis sur 119." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 119." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 119." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 119." "

9,6/10

Propreté

9,8/10

Personnel et service

10/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Close to perfection!
The overall experience was fantastic. The service, the rooms and the surroundings of the hotel are a dream. The staff of the hotel is always avaiable and does everything to make you happy. I highly recommend it to anyone who wants to discover the Ubud area while at the same time relax and take their time

10/10 Excellent

daniel, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel the samaya a UBUD Bali
un tres bel hotel dans un environement superbe de jardin et de rizieres. Un service tres agreable et un personnel non obsequieux pour ce type d hotel , et ceci est tres agreable. Je recommande vivement cet hotel

10/10 Excellent

Sophia

Les points forts : Propreté
Séjour de 3 nuits en août 2023
Réponse de Widya le 28 sept. 2023
Dear Sophia,Greetings from The Samaya Ubud! Thank you very much for giving us a great review.We love hearing how much you enjoyed The Samaya Ubud and we are truly grateful for your positive review. Your review is very encouraging for our team. It is always very valuable for our team to see that our guests are happy and enjoy our luxurious private villa. We hope we can always provide excellent service for all our guests, and we look forward to welcoming you back at The Samaya Ubud Bali.Best regardsThe Samaya Ubud

8/10 Bien

Chang Hwan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad staff service.
I made a reservation for Hillside, but the room has been changed to Ayoung because it's overbooking. The rooms and facilities were clean and I enjoyed a lot in the swimming pool, but I didn't use Ayeong because there was no Wi-Fi or Internet connection. The facilities are well maintained and the welcome drinks, breakfast, afternoon tea, and massage are excellent. Due to the nature of the place, there are many bugs around, but all restaurants are outdoors, so you need to order room service to eat indoors. Twenty or thirty bugs flew to my table when I was having dinner at the restaurant, and the staff saw it when they were serving and did nothing. Also, I told my desk that hot water doesn't come out when I take a shower at night, but I haven't heard from her since, so basic staff communication is very bad and passive, such as giving up taking a shower that night.
Séjour de 2 nuits en mai 2023
Réponse de The Samaya Ubud le 27 juin 2023
Dear Mr. Chang Hwan,Greetings from The Samaya Ubud! First of all, we would like to thank you for choosing our lovely resort as your accommodation in Bali!Thank you for your great review to our lovely resort and giving us feedback to improve our services. We continue to strive to provide something better for our resort so we can complete the guest’s expectations. We do hope you can give us a second chance to stay with us and enjoy the improvement.From the bottom of our hearts, whenever you have time to visit Bali again, we are happy to welcoming you at our resort!Best Regards,The Samaya Ubud

10/10 Excellent

Sheema

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A little bit of heaven
This place was perfect for me and what I wanted - luxury and privacy! Felt like a home away from home and I didn’t want to leave. Perfect for solo travellers like myself or for couples who do not want to be disturbed. The staff are amazing and provide an attentive and tailored service depending on your needs, no ask is too much and they’re not overly in your face. The food at both breakfast and dinner/lunch and room service is exemplary. Very clean and efficient. Only downfall is there is some quite obvious wear and tear around the villa but as I went off season this didn’t bother me and nothing a lick of paint can’t fix. Everything you need to be clean was clean! I would definitely stay here and recommend this place again. Having travelled far and wide, it’s not often I say that!
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Anthony

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommend
Was the most amazing stay. The accomodation and grounds are perfection. The staff are beautiful
Séjour de 3 nuits en juillet 2022
Réponse de Dita le 15 juil. 2022
Dear sir, Warmest greetings from The Samaya Ubud Luxurious Private Villas & Spa! Thank you very much for having stayed with us on your Bali vacation. We love hearing how much you enjoyed The Samaya Ubud, we are truly grateful for your positive review. It is always rewarding for us to see that our guest felt very happy and they enjoyed the service extended by our team. We hope you’ll visit us in the future.

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en mars 2020

10/10 Excellent

Sami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
انصح فيه بشده
جميله جدا جدا جدا
Séjour de 2 nuits en septembre 2019

10/10 Excellent

Ryo.T, 東京

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ここでの宿泊は、これで6回目くらいになるのですが、バリに来る時は必ずサマヤウブドに泊まっています。 最近は部屋も新しくなって、さらに快適に過ごせますし、何よりスタッフさんのホスピタリティが抜群に良いと思います。 仕事という感じではなく、心から喜んでいろんな対応をしてくださるところが、また来たいなと思わせてくれるところかなと感じています。 特に朝食が素晴らしく、美味しいのはもちろん、好きなものを好きなだけオーダーして楽しむことができます。 おすすめは「フルーツのプレート」「オムレツ」「オレンジジュース」「ベジタブルソテー」。 ジムで汗を流して、シャワーを浴びてから、ヴィラのプールでのんびりすごしたり、静かな環境の中、仕事をするとすごく捗ります。 広大な敷地にヴィラは全部で19棟らしいのですが、混み合う感じは一切なく、本当にゆったりとした時間が流れ、 普段忙しく過ごしている人にとっては、自分らしさを取り戻す良い時間になるのではないかなと思います。 一人で泊まっても、家族や友人で泊まっても、間違いなく最高の時間になるでしょう。 外に出かけるのが、勿体ないと思うくらいに快適なホテルです。
Séjour de 6 nuits en août 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Top notch property with very attentive staff. The manager Mr. Putu runs a very tight ship. Attention to detail is noted in every aspect...from quick pool towel changes to beautiful food presentations. There’s just nothing ‘not to like’ about this property.
Séjour de 2 nuits en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
心からリラックスしてホテルステイを満喫できるサービスが、細部まで行き届いたホテルです。知っている日本語で挨拶しようとしてくれるフレンドリーなスタッフの皆さんをはじめ、日本語のレストランメニューやホテルガイド、日本語対応スタッフとのオリジナルツアーなど、英語に自信が無くとも安心して滞在ができるサービスが非常に充実しています。 　滞在中に家族の誕生日がありましたが、卵、牛乳、小麦アレルギーを考慮してゼリーのバースデーケーキをサプライズで用意してくれました。ベジタリアンメニューも充実しています。ヨガやトレッキングなどの無料アクティビティーも充実し本格的です。女性にはスパを是非お勧めします。コストパフォーマンスが素晴らしいです。 　このホテルでの滞在だけで素晴らしいウブドの思い出となるでしょう。
Séjour de 11 nuits en juin 2019
Réponse de The Samaya Ubud le 10 août 2019
Thank you for you kind feedback. we hope to see you again in the future. Best Regards, The Samaya Ubud

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and amazing service. The villas are spacious and includes a private pool and jacuzzi. The resort provides a free shuttle to Ubud.
Séjour de 3 nuits en avril 2019
Réponse de The Samaya Ubud le 7 mai 2019
Thank you for your kind review. we're looking forward to welcoming you back at The Samaya Ubud. Best Regards,

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service and beautiful location. The villas are spacious and have a private pool. Also provides free shuttle service to Ubud's areas of interest.
Séjour de 2 nuits en avril 2019
Réponse de The Samaya Ubud le 7 mai 2019
Thank you for your kind review, we're looking forward to welcoming you back at The Samaya Ubud. Best Regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2019
Réponse de The Samaya Ubud le 7 janv. 2019
Thank you for your respond.

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nothing else can compare
Everything about The Samaya is incredible. Service is out of this world. We had a villa with pool, completely secluded but with views over the rice fields. Even for a night it will make your trip to Ubud unforgettable.
Séjour de 1 nuit en octobre 2018
Réponse de The Samaya Ubud le 31 oct. 2018
Hi Catherine On behalf of The Samaya Ubud, we would like to say thank you very much for staying with us. we hope you enjoy your time staying with us and will visit us in the future time soon. Thank you and Best Regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We are family of 5 and stayed for 2 days in 2 bedroom with pool villa. We felt excited from the ride on buggy after check-in, and the excited feeling lasted until we had left. We could have breakfast in the villa, but the view from the restaurant, "the terraced rice field', was good enough to go out to restaurant for breakfast. Also, the complementary afternoon tea provided in the same place was good enough. It was very useful that the shuttle was always available at any time up to Ubud city. However, the traffic in Ubud city was so crowded that it look somewhat more time to get to the city than we had expected. During the stay, I loved the free minibar and dialy refilled fruit basket. However, the pool of villa was 1.8m deep, which made it difficult for young childern to use it, but all the other facillities including spa bath and the amenity, and the kindness of staff was one of the best experiences I've ever had. I hope I can visit again.
Séjour de 2 nuits en août 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
癒されました
部屋もプールも広く、プライベート感満載です。電話１本でヴィラまで食事や酒を運んでもらえるので引きこもる事もできます。プール横にある屋根のあるテーブルではタバコも吸えます。 棚田の景色を見ながらの朝食は、全てが美味しいですが特におかゆが美味しかったです。また、友人がフロント横の水辺に落ちたw時も、 スタッフの方はすぐに駆けつけてくれ、助かりました。また行きたいです。
Séjour de 4 nuits en janvier 2017

8/10 Bien

Dirk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2018

10/10 Excellent

Chih-hua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
風景超級美的烏布Villa 服務十分的好
SAMAYA Villa 是我這次九天行程中，選擇價格最貴的Villa，對於帶著兩個孩子旅行的我們，飯店十分貼心的提供了免費的加床，以及嬰兒床給我們，而且貼心的提供免費的下午茶，豐盛的早餐可以選擇，加上美麗的梯田風景，會讓你想坐在那裏悠閒的度過整個上午的時光。 房間的泳池深度很深，即使是大人也踩不到底，適合西方人，小孩子建議準備好泳圈，不過我有留意到泳池的水有略為加溫，即使雨季有點冷，還是可以下去游泳。 不過對於Mini Bar收費，以及收費的價格(大約2~3倍價格)十分無法認同，同樣等級的金巴蘭肉桂是完全免費提供的，因為相對付出飯店的價格來比，Mini Bar內的東西真的不值多少錢，但是當你看到他販售的價格時，會讓你感受很差。 餐廳的餐點十分的棒，而且不貴，並且與烏布大街某些同樣高檔的餐廳相比，便宜許多，加上可以坐在愛詠河聽著水流過的聲音用餐，十分的值得，尤其適合來度蜜月的新婚夫妻，即使沒有入住也可以進來用餐。
Séjour de 2 nuits en janvier 2018

8/10 Bien

K, Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel!
Amazing villa. Beautiful pool. Staff are genuinely helpful and kind. Shuttle service to and from Ubud town. Great spa massage. The GM, Wayan and the Food and Beverage manager are friendly and spend time talking to guests to ensure guests are enjoying themselves and are well looked after during their stay. Any issues are addressed timely and efficiently. Lovely stay!
Séjour de 3 nuits en novembre 2017

10/10 Excellent

Fei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Wonderful Stay
Thanks all Samaya staff for their sincere welcome, and great view, and dinner at the swept away is nice.
Séjour de 3 nuits en août 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a dream to stay here, highly recommend for couples
My husband and I had such a heavenly time at this resort. The staff was so friendly and helpful, they always knew our names and were extremely helpful and polite. They were very attentive and knew anytime we left our room so they could do turn down service early and quickly. The grounds are tropical and lush. The villas are very private, lots of space, and quite frankly, nicer than the over-water bungalows that we stayed in for our honeymoon. This is one of the nicest villas we've been lucky to stay in. For what you pay, you get so much! The villa is gorgeous and so spacious. Your own personal plunge pool with a patio, a covered pagoda to relax in the shade overlooks a pond with coi. The room itself is also very spacious with an equally impressive bathroom. Fresh fruit is in your room every day and you can let them know what you like/don't like. Free breakfast is included and you can opt to have breakfast served in your villa. Free shuttle service to town anytime. They offer free activities like yoga, hiking, etc. We did the yoga; very relaxing way to start the day. We often didn't see guests and felt so relaxed the entire time. The restaurant at the resort is one of the most famous in Ubud, which was a great surprise as a guest. It's along the river and is quite the backdrop. The grounds are vast and you can walk around easily or they have golf carts to take you wherever you want to go. I was very sad to leave. I highly recommend this resort and will come back again!
Séjour de 2 nuits en mai 2017

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super lækkert
Helt fantastisk sted, er beliggende tilbagetrukket med den smukkeste udsigt over rismarker, super god service og meget lækre villaer. Kan helt klart anbefales.
Séjour de 5 nuits en juillet 2017

8/10 Bien

A

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very Friendly and nice view
Very Friendly and nice view quit spacious terrace
Séjour de 2 nuits en juin 2017

10/10 Excellent

Ikuko

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
施設が素晴らしく, 従業員が暖かいヴィラ
日本人のスタッフえりさんをはじめ, スタッフ全員が暖かく親切で, 気持ちよく過ごせました。

10/10 Excellent

Yookyung

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
정말친절하고 음식이 맛있는 호텔
직원들이 정말 친절해요

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Beautiful grounds
Great hotel with one of the best service I have experienced. However our room needed maintenance. Stains on marble , walls and bathroom need to be repainted.

10/10 Excellent

Alex, Singapore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Ubud resort by the Ayung River
Have stayed at Samaya several times and always go back for the amazing service, beautiful views, great villas and location by the Ayung River.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best stay in Ubud
Absolutely fantastic property, great views and luxurious. The restaurants and service was outstanding & the spa was great too.

6/10 Satisfaisant

REZA

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement

8/10 Bien

YOSHIMASA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
リラックスできるホテル
担当の人がすごく丁寧でゆっくりできました。サービスはとても良いと思います。 施設は新しくはありませんが森に囲まれ、気持ちよくリラックス出来ます。

10/10 Excellent

Jerome , Ridgewood, United States of America

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Feels like coming home
Amazing experience (again)! We visited Samaya Ubud for the third consecutive time and words fail to describe how wonderful we have been received, and how amazing our time has been there. The staff was very friendly and helpful with dinner reservations and shuttle, and they absolutely spoiled our 2 year old son who was ecstatic about the buggy. We loved our privacy in the villa, with our pristine pool and sun beds, and a huge fish pond.   Towels were changed 2 times a day (wow!), and we received fruits and cakes every day. To us, Samaya has become a second home and it was this feeling that made us return so many times. After Samaya, we spent a couple of nights at another private villa (same star category!) meeting some friend who stayed there, and we unfortunately came to regret that decision. Many thanks to Wayan, Gede, Mahendra, 'uncle' Eddie and the entire Samaya staff for their professionalism, hospitality and friendliness. We can't wait to see you again next year! 

10/10 Excellent

Shimon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
リラックスできる素敵なリゾート
とても快適で、ホスピタリティも素晴らしく最高だった。 食事も美味しく大変満足できた。

4/10 Médiocre

サマやん, 日本

Les points faibles : Personnel et service
サービスは不愉快になることも多いビジネスホテル並
エクスペディアなどで評価が高かったので5泊程しました。 プライベートプール付きのヴィラに泊まりました。 プールは源泉掛け流し（笑）で水はきれいでした。また、朝食も美味しく頂きました。 ただ、管理職と思われるスタッフが大して仕事もしないのにジェネラルマネジャーの何某とか、なんとかマネージャーの何某とかが、トリップアドバイザー等の評価を上げたいようで、やたら、大丈夫とか、問題ないかとか、やたらうるさかったです。 こちらはゆっくりしようとウブドまで来てるのに、全く興醒めでした。 客にタイトルを自慢したがるのも（そういう風に受け取られても仕方ない）理解出来ませんでした。 また、日本のホテルと違いベッドのシーツを替えることはありませんでした。 交換するかなど、聞かれもしませんでした。 舞踏を見るのに場所を聞いたら、何人も聞いたのに、行ったら全く違う場所で、1時間ほど歩くことになりました。 ベッドメイキングは客が部屋にいない時にホテルの都合の良い時に行われます。 顧客の都合は基本、関係なしです。 サービスに関してはバリでは素晴らしいのかもしれませんが、日本だったら普通かそれ以下のサービスでした。 日本人のスタッフは非常に親切でしたが、お休みでいない時が多かったので、他の方と比べるとその恩恵は少なかったと思います。 日本人スタッフがいるので高評価ですが、彼女が辞めたらあっと言う間に評価が下がると感じました。

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
大満足の2日間
プライベートなお部屋も素晴らしいですが、レストランの朝食・ディナーが素晴らしいです。朝は棚田の絶景を見ながら、夜は川のせせらぎを聴きながら、美味しい料理を頂いてゆっくりと時が流れて行きます。あまりに食事が美味しかったので、2日目のケチャダンスの予定はキャンセルして、再びホテルで夕食をとりました。 スパのお部屋も施術も素晴らしいです。心の隅々までリフレッシュされた大満足の二日間でした。

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent resort
Amazing place. The only thing I wish was different was heating the pool. It was too cold to swim. Everything was incredible and super cheap!!!!

8/10 Bien

Kai Chuen, Frequent traveller.....

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Memorable stay in Ubud....
Unexpected & Unbelivable! The hospitality n services was the best ever being experienced. The Spring water available in the hotel was available in d room and the swimming pool, very natural n good!! The breakfast for the best ever had especially it's no time control as long as it taken in that day, the selection n quality of food was better than any 5 stars resort!! I will personally recommend my friends n be back with my family again!! Original, natural n warmth!!!

10/10 Excellent

CJ, sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel by the river in ubud
Great hotel not far from ubud centre. Amazing location and rooms with attentive staff, nothing too much trouble. Will return.

10/10 Excellent

ryo, Tokyo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
快適かつ要望を積極的に聞いてくれる
ウブドでいくつかのヴィラに泊まりましたが、その中ではここが一番快適で、清潔で、食事も美味しかったです。日中、部屋で仕事をする際も、藁葺き屋根だとなかなか冷房がきかなかったりするのですが、ここは建物が密閉されていて、冷房の効きも良く、すごく快適に過ごすことができました。 朝食も、アラカルトのメニューから、自由に頼めて（いくつでも頼んでOKな雰囲気でした）、毎日朝食の時間が楽しみでした。味はかなり美味しいです。ジムもキレイだし、部屋のプールもそこそこ広いし、また宿泊したいと思いました。

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing holiday in mountain
I loved this resort so much. There are many choices for brekfast menu including Indonesian, egg benedict, pancake...., which you can eat as much as you want. I also enjoyed the view of rice paddi and forest from a restaurant. The resort is surrounded by forest (or jungle) and it is very quite since thu number of rooms is small despite huge area. I strongly recommend a dinner at Swept Away restaurant. Services, food and wine are excellent and the atmosphere is quite romantic at night. I want to come back there...

6/10 Satisfaisant

N, Auckland

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Stayed 3 nights in Hillside Villa
It was a ok experience for us, the Hotel itself and their staff are excellent, my major disappointment was that from day one we had Gecko's in the Villa, there were about 3 or four in room and in Bathroom, also lots outside the wooden planks near door and windows. We have a thing with Gecko's and really scared of them and this didn't help. Did not mind if they remain outside the Villa but there was a hole somewhere in Villa that they kept coming in. Excellent breakfast. Service by staff was great as they responded to get the Gecko's out as soon as we called them without success most of the time, that fearful experience was very uncomfortable. It rained the three days so did not get to use the Villa pool....This is not a place to travel with kids as not much to do. On my final day, I had booked a 90 minute Balinese massage and told that will get 90 min massage for same price as 60min and to my disappointment the massage just ended before 60minutes, felt cheated but did not have time to complaint.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Paradise
Absolutely beautiful grounds that were extremely well looked after. You cannot fault this place - the day Spa is wonderful, the villas are beautiful, the food is delicious. Above all, the staff are amazing. Everyone goes above and beyond to make your holiday special and nothing is too much trouble. We will definitely be back.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel in Ubud
In one word: exhilirating! Very friendly and helpful staff. Wayan you are amazing, thanks for the wonderful time (2nd time in 2 years) We will be back!!

10/10 Excellent

かじなべ, 日本

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
おもてなしの心
スタッフの方の対応も良く、特に休まれている日本人スタッフの代わりに、私たちの旅行の細かい調整をしてくださった女性スタッフの方には、本当にお世話になりました。 おかげでスムーズな流れでウブドを満喫することができました。スタッフの皆さんに、とても感謝しています。

10/10 Excellent

NORIKO, 日本

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
完璧でした‼︎
素晴らしいの一言です。ロケーション、設備、サービス、ホスピタリティ全てで満足です！価格を考えてもそれ以上の充実した時間を過ごせる事は約束されています！虫除け対策はバッチリ！部屋も清潔で、2.3回へやを出たらすぐ綺麗にしてくれます。 バトラーさんやフロントの方の対応力は今までのこの価格帯のホテルでぐんを抜いて素晴らしいです。むしろ安いくらいです‼︎ ウブド中心部には無料で送迎があり、苦になりません！ 食事もパーフェクト‼︎朝ごはんは口コミ通り理にかなった素晴らしいものでした！ 日本人、日本語が出来るスタッフの方がいるので安心して過ごせます！全ての食事は部屋でとることができますし、わがままも聞いてくださって2泊しかしなかったのですが素晴らしかったです！サマヤが大好きになりました、スミニャック サマヤにも是非次はいきたいです！ 子供連れでも安心して過ごせました！ また次回もよろしくお願いします！

10/10 Excellent

ももまん, 日本

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
また来年も来ます！
去年たまたま宿泊した時、サービスのよさに感動したので、次もここにしようと決めていました。 いざ行ってみると「おかえりなさい」と迎えられまず感動。 たまたま空いていたからと部屋がヒルサイドからアユンサイドにグレードアップされていてさらに感動。 「おかえりなさいサービス」としてケーキがサプライズで用意されていてますます感動。（甘さ控えめで美味しかった！） 滞在中も至れり尽くせりのサービスと、美味しいご飯（朝食が食べ放題なのが嬉しい）。 気持ちいい湧き水プールとウブドの空気に癒されて、すっかり骨抜きになって帰ってきました。 また来年も行きます。いえ、帰ります。

10/10 Excellent

Stephen, Sydney, Australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Review The Samaya, Ubud
The resort is a quick 5-7 minute drive to Ubud centre. The resort not only drops you off but will pick you up when ready. The Resort staff are very professional, and also sincere with Customer Service, everyone from the Gardiner to Management could not do enough when it was requested. The Restaurant beside the river was an awesome retreat to relax and chill out after a day sightseeing. Our private Villa was our sanctuary within the resort and very quite. Fronting the river, and no roads near us provided us with a very Zen like experience. Yes we had groups travelling down the river white water rafting, however this was not constant and the occasional laugh and squeal provided us with a little laugh as well. The Day Spa was a much needed sanctuary, the massages worked well and released the built up tension that our bodies get over time.

10/10 Excellent

atsushi

Les points forts : Personnel et service et confort de la chambre