The apartment is great , fully equipped and spacious - on the quiet side of the building
on the 14th floor - great views.
Great location at Plaza España, on the Gran Via , Park and metro across the street and easy walk to the Royal Palace ( well worth a visit) , Cathedral & Crypt ( also worth a visit). Supermarkets ( Carrefour Express) nearby.
The only issue was the poor communication skills of the rental agency staff - email and text message went unanswered - unprofessional and disappointing.
Also , they did not tell us that building security does not allow you to wait in the lobby for the rental agency representative to arrive - you have to wait on the street with luggage no matter the weather and no matter how late the rental agency representative is - just a tip for other first timers. Once we knew the rules , we appreciated the security.
We had a great time in Madrid and the Apartment , would stay there again and would recommend it.
Tony & Stephen ( Sydney , Australia)