Avis sur Hyatt Vacation Club at Sirena del Mar
Hyatt Vacation Club at Sirena del Mar
Km 4.5 Corredor Turistico, Cabo Bello, Cabo San Lucas, BCS
Avis
8,8
Excellent
9,2/10
Propreté
9,2/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Ryan le 15 mars 2024
Thank you, Jim, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
8/10 Bien
Patricia
Voyage en famille
26 août 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Chambre agréable/piscine bondée
Patricia
Séjour de 2 nuits en août 2022
Réponse de Matthew le 31 août 2022
Patricia, thank you for your review and feedback. We apologize for the disappointments you shared, but are happy to learn your overall stay was enjoyable. We look forward to welcoming you again.
8/10 Bien
Voyageur vérifié
Voyage en couple
17 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en février 2020
Réponse de Rhiannon le 27 mars 2020
Thank you very much for your feedback! We're so happy to hear that you enjoyed your experience with us, and greatly appreciate you taking the time to share this with Welk Resorts. We hope to welcome you back again in the future for another relaxing visit in our beautiful location!
10/10 Excellent
Joseph
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 4 nuits en mars 2024
10/10 Excellent
Dr. Steven
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dr. Steven
Séjour de 5 nuits en mars 2024
Réponse de Ryan le 15 mars 2024
Thank you, Steven, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
8/10 Bien
Roger G
Voyage en couple
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Roger G
Séjour de 10 nuits en février 2024
Réponse de Ryan le 15 mars 2024
Roger, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!
10/10 Excellent
Daniel
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 4 nuits en janvier 2024
Réponse de Ryan le 15 mars 2024
Thank you, Daniel, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
8/10 Bien
Alena
Voyage en couple
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alena
Séjour de 8 nuits en février 2024
Réponse de Ryan le 15 mars 2024
Alena, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!
10/10 Excellent
Brian
Voyage en couple
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 6 nuits en février 2024
Réponse de Ryan le 15 mars 2024
Thank you, Brian, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
Janelle
5 mars 2024
Janelle
Séjour de 3 nuits en mars 2024
Réponse de Ryan le 25 mars 2024
Thank you, Janelle, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
2/10 Horrible
Sheung Mei
Voyage en groupe
5 mars 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Sheung Mei
Réponse de Ryan le 15 mars 2024
So sorry to hear it wasn't clean, Sheug Mei! We take cleanliness seriously and will investigate it immediately. I hope you give us another chance for a sparkling stay!
10/10 Excellent
Joanne
2 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Joanne
Séjour de 4 nuits en février 2024
Réponse de Ryan le 15 mars 2024
Thank you, Joanne, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
8/10 Bien
Stef
Voyage en famille, Voyage en groupe
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stef
Séjour de 7 nuits en février 2024
Réponse de Ryan le 15 mars 2024
Stef, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!
10/10 Excellent
Colleen
Voyage en couple
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Colleen
Séjour de 5 nuits en février 2024
Réponse de Ryan le 15 mars 2024
Thank you, Colleen, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
Rosalie
Voyage en famille
28 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Rosalie
Séjour de 4 nuits en février 2024
Réponse de Ryan le 15 mars 2024
Thank you, Rosalie, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
Herbert
23 févr. 2024
Herbert
Séjour de 1 nuit en février 2024
Réponse de Ryan le 22 mars 2024
Thank you, Herbert, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
8/10 Bien
brian
Voyage en couple
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
brian
Séjour de 5 nuits en février 2024
Réponse de Ryan le 15 mars 2024
Thank you, Brian, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
Victoria
Voyage en groupe
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Victoria
Séjour de 6 nuits en février 2024
Réponse de Ryan le 15 mars 2024
Thank you, Victoria, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
Donte
Voyage en famille
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donte
Réponse de Ryan le 15 mars 2024
Thank you, Donte, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
seif
Voyage en couple
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
seif
Séjour de 5 nuits en février 2024
Réponse de Ryan le 12 févr. 2024
Thank you, Seif, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
6/10 Satisfaisant
James, San Mateo
Voyage en famille
7 févr. 2024
Les points forts : Propreté et personnel et service
James
Séjour de 5 nuits en février 2024
Réponse de Ryan le 7 févr. 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.
10/10 Excellent
Nora Mandujano
1 févr. 2024
Nora Mandujano
Séjour de 5 nuits en janvier 2024
Réponse de Ryan le 22 mars 2024
Thank you, Nora, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
8/10 Bien
Devere
1 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Devere
Séjour de 5 nuits en janvier 2024
Réponse de Ryan le 2 févr. 2024
Thank you, Devere, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
8/10 Bien
Linda Elizabeth
Voyage en famille
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda Elizabeth
Séjour de 8 nuits en janvier 2024
Réponse de Ryan le 2 févr. 2024
Thank you, Linda, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
Kim
Voyage en famille, Voyage en couple
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kim
Séjour de 4 nuits en janvier 2024
Réponse de Ryan le 2 févr. 2024
Thank you, Kim, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
Tempe Elizabeth, Colorado Springs
Voyage en couple
28 janv. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Tempe Elizabeth
Séjour de 5 nuits en janvier 2024
Réponse de Ryan le 2 févr. 2024
Thank you, Tempe Elizabeth, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
2/10 Horrible
Valeria
24 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Valeria
Séjour de 2 nuits en janvier 2024
Réponse de Ryan le 22 mars 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.
8/10 Bien
Rolando
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rolando
Séjour de 3 nuits en janvier 2024
Réponse de Ryan le 23 janv. 2024
Thank you, Rolando, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
8/10 Bien
Ana Margarita
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ana Margarita
Séjour de 4 nuits en janvier 2024
Réponse de Ryan le 23 janv. 2024
Thank you, Ana, for taking the time to leave a leaving a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
Alejandra
Voyage en famille
10 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alejandra
Séjour de 6 nuits en janvier 2024
Réponse de Ryan le 23 janv. 2024
Thank you, Alejandra, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
6/10 Satisfaisant
Jessica
26 déc. 2023
Jessica
Séjour de 3 nuits en décembre 2023
Réponse de Ryan le 29 déc. 2023
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.
8/10 Bien
Michael, Merida
Voyage en couple
24 déc. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Michael
Séjour de 5 nuits en décembre 2023
Réponse de Ryan le 26 déc. 2023
Thank you, Michael, for taking the time to leaving a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
Edwin Josué
Voyage en famille
13 déc. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Edwin Josué
Réponse de Ryan le 7 févr. 2024
Thank you, Edwin Josue, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
6/10 Satisfaisant
Jason
Voyage d’affaires
13 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Jason
Séjour de 1 nuit en décembre 2023
Réponse de Ryan le 14 déc. 2023
Thank you for taking the time to share your feedback. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. If you could provide more details about your experience or any specific concerns you had, we would greatly appreciate the opportunity to address them and ensure a better experience for future visits. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.
10/10 Excellent
Jaswinder Sonia
Voyage en couple
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaswinder Sonia
Réponse de Ryan le 7 févr. 2024
Thank you, Jaswinder, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
Jaswinder Sonia
Voyage en couple
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaswinder Sonia
Réponse de Ryan le 7 févr. 2024
Thank you, Jaswinder, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
Marcia
Voyage en couple
10 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marcia
Séjour de 3 nuits en décembre 2023
Réponse de Ryan le 14 déc. 2023
Thank you, Marcia, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
8/10 Bien
Md Moksedul
Voyage en famille
10 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Md Moksedul
Réponse de Ryan le 14 déc. 2023
Thank you for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
Carlton
Voyage en couple
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carlton
Réponse de Ryan le 15 mars 2024
Thank you, Carlton, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
10/10 Excellent
Allison
5 déc. 2023
Allison
Séjour de 2 nuits en décembre 2023
Réponse de Ryan le 6 déc. 2023
Allison, thank you for your amazing 10/10 review! We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!
4/10 Médiocre
Michael
23 nov. 2023
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en novembre 2023
Réponse de Ryan le 27 nov. 2023
Thank you for your feedback, Michael. We were incredible sorry for the bed being less than favorable. Please contact us regarding the discrepancy on your billing, and we will have the matter resolved. We were glad to hear our resort was beautiful and you loved the pool and amenities. If provided with the opportunity, we would love to welcome you.
2/10 Horrible
Sonia
22 nov. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Sonia
Séjour de 5 nuits en novembre 2023
Réponse de Ryan le 14 déc. 2023
Thank you for taking the time to share your feedback. We noticed that your review did not indicate the reason for your dissatisfied stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. If you could provide more details about your experience or any specific concerns you had, we would greatly appreciate the opportunity to address them and ensure a better experience for future visits. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.
10/10 Excellent
ROMINA
Voyage en famille
12 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ROMINA
Séjour de 3 nuits en novembre 2023
Réponse de Ryan le 22 nov. 2023
Thank you, Romina! We're thrilled to hear that you had a great experience with our staff and found them super friendly. It's wonderful to know that you plan on staying with us again. We appreciate your shout-out to our servers Rufo, Chuy, Ángel, Tomas, and Memo. We look forward to welcoming you back for another fantastic stay!
8/10 Bien
Angeline
11 nov. 2023
Les points forts : Personnel et service et équipements
Angeline
Séjour de 3 nuits en novembre 2023
Réponse de Ryan le 13 nov. 2023
Thank you, Angeline! We appreciate your feedback and are glad to hear that you had a generally great stay with nice views and a peaceful atmosphere. We'll certainly address the maintenance details you mentioned to enhance the overall experience. Your comments are valuable, and we'll use them to improve.
10/10 Excellent
Megan Elizabeth, St. John's
Voyage en famille
10 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Megan Elizabeth
Réponse de Ryan le 13 nov. 2023
Thank you, Michael! We're thrilled to hear that you enjoyed the amazing location and views. Your positive feedback is much appreciated.
10/10 Excellent
michael
Voyage en couple
8 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
michael
Séjour de 3 nuits en octobre 2023
Réponse de Ryan le 13 nov. 2023
Thank you, Michael! We're thrilled to hear that you enjoyed the amazing location and views. Your positive feedback is much appreciated.
8/10 Bien
Susana
Voyage en famille
7 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Susana
Séjour de 4 nuits en novembre 2023
Réponse de Ryan le 13 nov. 2023
Thank you, Susana, for your feedback. We're glad you enjoyed the property, and we appreciate your comments on the prompt and good service. We apologize for the lack of daily cleaning service and will take note for improvement. We hope to welcome you back soon!
10/10 Excellent
Brigitte
26 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brigitte
Séjour de 6 nuits en octobre 2023
Réponse de Ryan le 26 oct. 2023
Thank you, Brigitte! We're glad you had an amazing stay and appreciated our staff's dedication to your safety. Your positive comments are truly appreciated!
10/10 Excellent
James
Voyage en famille
13 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 5 nuits en octobre 2023
Réponse de Ryan le 18 oct. 2023
Thanks for the 5-star review, James! We're delighted you had a fantastic stay with us. We look forward to welcoming you back!
10/10 Excellent
Ryan Michael
Voyage en famille
10 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan Michael
Séjour de 7 nuits en septembre 2023
Réponse de Ryan le 18 oct. 2023
Thanks for the glowing 5-star review! We're thrilled you enjoyed our friendly staff, fun activities, and the breathtaking view. Your feedback is appreciated!