Dear Kathy,Thank you for visiting us,We would like to know more about your recent experience. Please, send us your valuable comments.Best regards,

Dear Rohit,We are glad that you enjoyed your stay with us! We appreciate your kind words and hope to see you again soon. Thanks for sharing your positive experience!

Hi Snehal,Thank you for choosing us for your stay and for taking the time to rate your experience. We value your feedback and would love to learn more about your visit. If you have any additional comments to share, we'd greatly appreciate it.Looking forward to welcoming you back in the future!Best regards,

Dear Cindy,We're delighted that our team made a positive impression on you! Thank you for your feedback on the food and drinks; we appreciate your honesty and will take it into consideration as we strive to improve our offerings.We're glad to hear that you found the surrounding areas convenient, and we hope that added to the enjoyment of your stay. It's fantastic to know that you would choose to stay with us again in the future. We look forward to welcoming you back and exceeding your expectations on your next visit!

Hola Nanette,We are glad that you enjoyed your stay with us! We appreciate your kind words and hope to see you again soon. Thanks for sharing your positive experience!

Dear Michael,We're delighted to hear that you found our staff and service excellent and that you felt safe and welcomed during your stay. However, we sincerely apologize for the disappointing experience you had at Emiliano's, our Italian restaurant. It's unacceptable that your wife's dinner was significantly delayed, and we apologize for the inconvenience and frustration this caused. Our guests' satisfaction is our top priority, and we regret that we fell short of meeting your expectations on this occasion.We appreciate you bringing this matter to our attention and allowing us the opportunity to address it. Rest assured, we will investigate the incident further and take appropriate measures to prevent similar occurrences in the future. It's important to us that all our guests have a pleasant dining experience, and we apologize for any inconvenience caused by the service and food quality at Emiliano's.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional dining experience you deserve.

Dear CaseyThank you for choosing Sandos for your recent stay, and for taking the time to share your feedback with us. We're delighted to hear that you and your girlfriend had a great overall experience and that our staff left a positive impression on you with their accommodating service.We're sorry to hear that the variety of food options didn't fully meet your expectations by the end of your stay. We continuously strive to provide diverse and high-quality dining experiences for all our guests, and we appreciate your feedback as it helps us identify areas for improvement.Rest assured, we will share your comments with our culinary team to ensure that we maintain the quality of our offerings and explore ways to enhance the dining experience for our guests.We're glad that despite this issue, you still highly recommend Sandos for couples or family trips, emphasizing the relaxing and family-friendly atmosphere that we aim to provide. We hope to have the opportunity to welcome you back in the future and exceed your expectations in every aspect of your stay.Thank you again for your valuable feedback, and we look forward to serving you again soon.

Dear Lori,Thank you for choosing Sandos for your recent stay in Cabo! We're thrilled to hear that you loved our property and that it's become your favorite location. Your compliments about our food and staff are truly appreciated, and we're delighted that you found both to be amazing.Thank you again for your positive feedback, and we look forward to welcoming you back to Sandos for many more memorable stays!

Dear Debbie,I understand your concerns regarding the hotel's accessibility for people with mobility issues. It's important to note that our property was built in the 1970s, when building standards and architecture weren't as focused on including people with mobility difficulties. Additionally, since our hotel is built on cliffs and rocks, we understand that it may pose additional challenges in terms of accessibility.We appreciate your suggestion of offering a golf cart or shuttle service to assist guests with mobility issues in navigating the steep entrance. Rest assured that we will pass your idea along to the general management.Your feedback regarding the food helps us identify areas for improvement, and we will work on providing a more satisfying gastronomic experience in the future. However, please note that we source our food daily from local suppliers to cook and serve every day. During your next visit, we would love to hear your culinary preferences so that you don't feel limited to just breaded fish.Thank you for recommending our property despite the mentioned challenges. We value your feedback and look forward to welcoming you again in the future.

Dear Paul,Thank you for sharing your wonderful experience at our property! We're delighted to hear that you had an incredible time and that our convenient location near the Marina and downtown added to your enjoyment. It's great to know that you found plenty to do and see, ensuring that you were never bored during your stay.We're thrilled that your first visit to our property was memorable and that you're considering returning.However, we're deeply concerned to hear about your experience with a staff member displaying inappropriate behavior. This is completely unacceptable and does not reflect the values and standards we aim to provide. Rest assured, we take such matters very seriously, and we will investigate and address this issue immediately to ensure that all our guests feel safe and respected at all times.On a positive note, we're glad to hear that the majority of our team members provided phenomenal hospitality and left a positive impression on you. We'll be sure to pass along your kind words to our staff members.Thank you once again for choosing to stay with us and for your valuable feedback. We appreciate your support and hope to have the opportunity to welcome you back for more unforgettable memories in the future.

Dear Susan,Thank you for sharing your experience at Sandos Finisterra resort with us! We're glad to hear that overall, you had a nice time during your stay.We appreciate your feedback regarding the condition of some areas of the resort. Rest assured, we continuously strive to maintain and improve our facilities to ensure that our guests have a comfortable and enjoyable stay.It's wonderful to hear that you enjoyed the breakfast buffet and the pizza options by the adult pool. We're delighted that these culinary offerings met your expectations. However, we're sorry to hear that you found the dinner options lacking in taste. Your feedback regarding the dinner service and the mixed reviews on the servers is valuable to us, and we will address these concerns with our team to ensure that we provide consistent and exceptional service to all our guests.We're pleased that you found the location of our resort convenient for exploring the Harbor and nightlife in Cabo. Thank you for your kind words about our check-in process and the bartenders.Overall, we're grateful for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

Hi David Andrew,Thank you for choosing us for your stay and for taking the time to rate your experience. We value your feedback and would love to learn more about your visit. If you have any additional comments to share, we'd greatly appreciate it.Looking forward to welcoming you back in the future!Best regards,

Dear Roni,Thank you for sharing your wonderful experience with us! We're thrilled to hear that our staff, especially Francisco, went above and beyond to make your stay memorable, even going as far as bringing medicine to your room when you weren't feeling well. We'll be sure to pass along your kind words to Francisco and the rest of our team. We hope to welcome you back again soon for another fantastic stay!

Dear Rex,We're delighted to hear about your positive experience at our resort! It's wonderful to know that our team went above and beyond to assist you, especially in a situation as important as finding a battery for your insulin pump. Providing exceptional service and ensuring our guests have everything they need is always our top priority. Thank you for your kind words about the cleanliness, food, and entertainment as well. We hope to welcome you back soon for another fantastic stay!

Dear Debbie,Thank you for taking the time to share your feedback with us. We sincerely apologize for the shortcomings you experienced during your recent stay at Sandos. We take all guest feedback seriously as it helps us identify areas for improvement and enhance the overall guest experience.We're glad to hear that you enjoyed the friendly atmosphere of our pool area and the convenient location of our resort. However, we're truly sorry to learn that you were disappointed with the quality of the food and the service provided in our restaurants. Your comments regarding the temperature, taste, and presentation of the food, as well as the slow service and unfriendly waitstaff, are concerning and not reflective of the high standards we strive to maintain.We have shared your feedback with our culinary and restaurant teams to address these issues promptly and ensure that our food offerings meet the expectations of our guests in terms of quality, taste, and service, although, we would have loved to know you were having such a bad culinary experience as we could have significantly improve it while you was here.We also apologize for any inconvenience caused by the allocation of your rooms not meeting your preferences, however is important to mention that despite your reservation has been made well in advance we never guarantee rooms allocation as this is always subject to availability and our front desk always do their best to accommodate our guests needs. We're thrilled to hear that Ismael provided exceptional service and contributed positively to your experience. We will make sure to recognize his efforts and dedication to ensuring your satisfaction.Your loyalty as a return guest is greatly appreciated, and we regret that we did not acknowledge it appropriately during your stay, nonetheless, been informed that you can always join our program Sandos4u where we manage rewards.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back and restore your faith in Sandos in the future.

Dear William,We're delighted to hear that you loved the unique architecture of our property nestled among the rock formations. It truly is a special feature of our resort that sets us apart. Thank you for your kind words, and we hope to welcome you back again soon for another memorable stay!

Dear Leo,Thank you for taking the time to write the review, we really excited to hear that you had a great time during your stay and hopefully you will consider us for your future plans.

Hola Kevin,Is great to know that overall you brought home great experiences and memorable vacations. we are glad to read that you enjoyed the breathtaking views on our property.Your home away from home is waiting for you!

Dear Gene Ray,We are glad that you enjoyed your stay with us! We appreciate your kind words and hope to see you again soon. Thanks for sharing your positive experience!

Dear Kashif,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you enjoyed the stunning views from our hotel and that our staff were friendly and helpful during your stay. However, we apologize for any disappointment with the food options. We appreciate your comments and will use them to improve our offerings to better meet the expectations of our guests. We hope that despite this, you were able to enjoy the other aspects of our facility and the convenience of our location. If you choose to stay with us again in the future, we'll strive to provide you with an even better experience.

Dear Shamim,We are happy to hear that you had a great experience at our property! Your positive feedback means a lot to us, and we're looking forward to welcoming you back for another wonderful stay. Thank you for choosing Sandos, and we can't wait to serve you soon!

Dear Melenaite,Thank you for sharing your experience with us! We're thrilled to hear that you loved the location of our resort and enjoyed the spacious junior suite, restaurants, Cup Cake coffee shop, and pool bar. We apologize for any inconvenience at the front desk. Your feedback is important to us, and we'll address this issue with our team to ensure better service in the future. We're delighted to hear that the gentleman who served you drinks made your stay even better! We look forward to welcoming you back for another wonderful stay in the future!

Dear Lisa,We're delighted to hear that you enjoyed the friendliness of our staff during your stay. However, we're sorry to learn that the food didn't meet your expectations. Your feedback is valuable to us, and we'll take it into consideration as we continually strive to enhance our dining experience for our guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable culinary experience in the future.

Dear Thomas,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed most of the food options, although we apologize for the oversalted meat and overcooked fish you experienced. We appreciate your input regarding the breakfast and lunch choices and will take this into consideration for future improvements. Regarding the service speed, we'll address this with our team to ensure a more efficient experience for our guests. We understand your desire to swim in the ocean at the beach, and while we can't change the natural conditions, we'll continue to strive to provide alternative enjoyable experiences for our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

Hi Maria L,Thank you for recognizing the great work of our team, they all send you their best wishes, and thank you for the time invested in leaving us positive comments! See you soon,

Dear Carol,We're thrilled to hear that you had the best vacation ever at our resort! It's wonderful to know that you enjoyed the pool area and found our staff to be helpful and friendly. We take pride in offering a wide range of options with our all-inclusive package, and we're delighted that you found plenty to enjoy. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic vacation in the future!

Hi Elsa,Thank you for choosing us for your stay and for taking the time to rate your experience. We value your feedback and would love to learn more about your visit. If you have any additional comments to share, we'd greatly appreciate it.Looking forward to welcoming you back in the future!Best regards,

Hoa Prina,We are glad that you enjoyed your stay with us! We appreciate your feedback and hope to see you again soon. Thanks for sharing your positive experience!

Hola Mildred,Thank you for sharing your feedback about the dining options and service at Sandos. We appreciate your input regarding the need for a restaurant buffet for lunch and the challenges you faced with slow service and food quality. Your comments will be shared with the management team for further review and improvement. It's important to us that our guests have a positive experience, and we apologize for any inconvenience you encountered. We will take your suggestions into consideration to enhance the overall guest experience, we hope to have the opportunity to better serve you in the future.

Dear Haley,Thank you for sharing your experience at the resort. We're delighted to hear that you enjoyed the entertainment, nightlife, and overall atmosphere during your stay. However, we apologize for any inconvenience you experienced with the service and food quality. Your feedback regarding tipping and the variety of food options is valuable to us, and we will address these concerns with our team to ensure that all guests receive excellent service and authentic culinary experiences. We hope to welcome you back in the future to provide you with an improved service.

Hola Emilaine,Thank you for your nice review!We're so glad to read that you had an amazing time at Sandos Finisterra.It's also fantastic to know that everyone provided you the best service.We can not wait to be your host again in this, your home away from home.Kind regards,

Hi Stephen,Thank you very much for appreciating the excellence in service, the food, and the location, and for recommending us to future travelers!Your Mexican family is waiting for you.See you soon

Dear Robyn,It's fantastic to hear that you had such a positive experience during your stay with us! We're thrilled that our staff went above and beyond to assist you and ensure that your vacation remained memorable, especially with the whale-watching experience. We're sorry to hear that the dinner quality didn't fully meet your expectations, and we appreciate your feedback on this aspect of your visit. Nonetheless, we're delighted that you enjoyed the shows, the beautiful grounds, and the convenient proximity to the marina. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful getaway in the future!

Dear MarcusIt's fantastic to hear that you had such a positive experience during your stay with us! We're thrilled that our staff went above and beyond to assist you and ensure that your vacation remained memorable, especially with the whale-watching experience. We're sorry to hear that the dinner quality didn't fully meet your expectations, and we appreciate your feedback on this aspect of your visit. Nonetheless, we're delighted that you enjoyed the shows, the beautiful grounds, and the convenient proximity to the marina. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful getaway in the future!

Hola Eliz,We are happy to hear that you had a great experience at our property! Your positive feedback means a lot to us, and we're looking forward to welcoming you back for another wonderful stay. Thank you for choosing Sandos, and we can't wait to serve you soon!

Hola Gerardo,It sounds like a wonderful vacation! we are thrilled to know you liked our prime location close to downtown, the variety of meals, the great big smile of our staff, our shows, your room, and cleanliness standards.We invite you to come to your home in Los Cabos any time you want!

Hola Mercedes,We are glad that you enjoyed your stay with us! We appreciate your excellent score and hope to see you again soon. Thanks for sharing your positive experience!

Hola Riley,It sounds like you had a wonderful experience at the resort! Watching whales from your balcony must have been an incredible sight, and we're delighted to hear that your kids enjoyed their time as well. We're glad the VIP upgrade added to your enjoyment and that you found your room spacious, clean, and beautiful.Thank you for sharing your positive feedback, and we hope to welcome you back for another memorable stay in the future!

Dear Jason,We are happy to hear that you had a great experience at our property! Your positive feedback means a lot to us, and we're looking forward to welcoming you back for another wonderful stay. Thank you for choosing Sandos, and we can't wait to serve you soon!

Dear Phu-My NguyenIt sounds like you had a memorable experience during your stay at our resort, and we're delighted to hear that you enjoyed many aspects of your vacation. We're thrilled that you appreciated the variety of dining and that you received top-notch service throughout your stay.Thank you for your feedback, We look forward to welcoming you back for another wonderful stay in the future!

Dear Denis,Dear Denis,It's wonderful to hear that you had such a fantastic experience at the resort since the beginning! We're glad that being upgraded to a room with a beautiful view and enjoying whale watching must have been truly memorable added to Norma's exceptional service by the pool sounds like it made your stay even more enjoyable.Thank you for sharing your positive feedback, and we hope to welcome you back for another relaxing stay in the future!

Hi KellyThat sounds amazing! We're so glad you had a great time. Watching whales from the pool and beach must've been incredible!you should also come in September when we release a lot of newborn turtles, you will love it!

Dear Gina,Thank you for sharing your feedback about your recent stay at the resort. It's great to hear that you noticed the hard work of our general manager, she is always involved in ensuring a positive experience for guests. However, we apologize for the shortcomings you experienced during your stay.We appreciate your suggestions regarding food options and will certainly take them into consideration for improvement although It's disappointing to hear you didn’t find the variety of options enough but it seems like you only realized about the pizza/sushi place and tacos but for your information, we also have restaurant agave with the whole menu, cupcake coffee shop with pastries, treats, fruits, sandwiches, coffee, teas, smoothies, etc, and room service with its menu.We also regret the issues with cleanliness and maintenance, as well as the inconvenience of our vacation club presentation approach, we pretend to be informative and we are sorry if this has caused the wrong impression. Rest assured, we will address these concerns with our team to ensure a better experience for future guests.We hope you will reconsider and give us another opportunity to exceed your expectations in the future.

Dear Terry,Thank you for sharing your experience at Sandos Finisterra! We're glad to hear that you found the resort clean and well-maintained and that the staff provided excellent service. Your feedback about the dining options and food quality is valuable, and we appreciate your honesty, is also important to mention that we have tacos by the Palapita, our restaurant Agave with all the options on the menu, the cupcake coffee shop with pastries, treats, fruits, sandwiches, coffee, teas, smoothies and also room service with its own menu if our guest do not find their culinary preferences we always want engage and discuss options to cater every want. We'll certainly take your comments into consideration for future improvements. It's great to know that Tortuga was of your preference for dinner as well as the pizza/sushi place for lunch. We look forward to welcoming you back in the future to provide you with an enhanced experience!

Dear Carlos,We apologize for any inconvenience caused by shortages or quality concerns during your stay. Your comments will be shared with our management team for further review and improvement. We hope to have the opportunity to better meet your expectations in the future. Thank you for your feedback.

Dear Graciela,We are happy to hear that you had a great experience at our property! Your positive feedback means a lot to us, and we're looking forward to welcoming you back for another wonderful stay. Thank you for choosing Sandos, and we can't wait to serve you soon!

Dear Carina,We are happy to hear that you had a great experience at our property! Your positive feedback means a lot to us, and we're looking forward to welcoming you back for another wonderful stay. Thank you for choosing Sandos, and we can't wait to serve you soon!

Hello Aryan,We appreciate you taking the time to provide us with your personal feedback on your stay with us. We are sorry to know that your experience was not what you expectedWe hope you could give us the opportunity to serve you again in order to change your experience.

Hola Robert,We're delighted to hear that you found our property to be excellent! Your feedback regarding the menu options in our restaurants is valuable to us, and we appreciate you sharing it. We're continuously working to enhance our dining offerings to better cater to our guests' preferences, and your input will certainly be taken into consideration. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful experience soon!