6 piscines extérieures, parasols de plage, chaises longues
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Avis sur Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

4.5 out of 5
Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive
Predio Paraiso Escondido S/N, Cabo San Lucas, BCS

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 1019 avis sur 1578." "
Note des voyageurs de 8 (Bien), d’après 296 avis sur 1578." "
Note des voyageurs de 6 (Satisfaisant), d’après 132 avis sur 1578." "
Note des voyageurs de 4 (Médiocre), d’après 65 avis sur 1578." "
Note des voyageurs de 2 (Horrible), d’après 66 avis sur 1578." "

9,2/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Sasha Angelique, sanfrancisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de Vip Access Ambasador le 17 avr. 2024
we appreciate your comments

8/10 Bien

Victoria, East Hanover

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service et équipements
The grounds were beautiful, gardens were well taken care of, the pools were great, the entertainment was nice also. The buildings and rooms needed a little help. There was a huge leak in our hallway leading to our bedroom. Literally a puddle that covered almost the entire with of the hallway. Our bedroom was very clean and the service was very good too, Everyone was extremely pleasant and welcoming. The food options were good and plenty. The drinks were just ok but it's expected at an AI hotel.
Séjour de 5 nuits en avril 2024
Réponse de Vip Access Ambasador le 10 avr. 2024
We really appreciate your feedback; it helps us to enhance our service for our guests. We look forward to your next visit.

10/10 Excellent

Dallas

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing trip! Will be back!
Séjour de 7 nuits en mars 2024
Réponse de Vip Access Ambassador le 8 avr. 2024
Thank you for your comments we really hope you come back soon!!

10/10 Excellent

Mahmood

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property for family vacation. Food is outstanding
Séjour de 4 nuits en mars 2024
Réponse de Vip Access Ambassador le 8 avr. 2024
Thank you for your comments we really hope you come back soon

4/10 Médiocre

Gina

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
It was overall a disrupted vacation - too many unpleasant occurrences with room condition; food quality; staff attentiveness; would not return and would not recommend to anyone. They charge for a 4.5 star stay, but provide 3 star experience IF THAT
Séjour de 5 nuits en avril 2024
Réponse de Vip Access Ambasador le 10 avr. 2024
We really appreciate your comments and we are deeply concerned about that, rest asured that we work hard to enhance every part of our service to our guests.

10/10 Excellent

Ali

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property and staff.
Séjour de 4 nuits en avril 2024
Réponse de Vip Access Ambassador le 8 avr. 2024
Thank you for your comments we really hope you come back soon

2/10 Horrible

Amy

Voyage en famille
Les points forts : Personnel et service et équipements
When we got home my daughter ended up in the hosptial because she was so sick. And it wasnt from the water. But it was from the food she ate at the resort.
Séjour de 4 nuits en mars 2024
Réponse de Vip Access Ambasador le 10 avr. 2024
Thank you for the feedback. We are concerned about your comments. Rest assured that we follow all the hygiene protocols.

8/10 Bien

Asha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice!
Séjour de 3 nuits en mars 2024
Réponse de Vip Access Ambasador le 3 avr. 2024
Dear Asha,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look look forward to hopefully welcoming you back soon

10/10 Excellent

Adelina

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort is amazing! The staff is friendly and we enjoyed all the resort offers. I would say the beds aren’t the most comfortable though. The pools and service makes up for the beds 😊
Séjour de 4 nuits en mars 2024
Réponse de Vip Access Ambasador le 3 avr. 2024
Dear Adeline,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look look forward to hopefully welcoming you back soon

10/10 Excellent

Scott

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very unique place. Great views of sunrise and sunset. Great staff. Buffet a bit chaotic but food is very good.
Séjour de 21 nuits en mars 2024
Réponse de Vip Access Ambasador le 3 avr. 2024
Dear Scott,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look look forward to hopefully welcoming you back soon

10/10 Excellent

Patrick, Glenview

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great pools, good food, sooo many whales! A trip we won’t soon forget!
Séjour de 4 nuits en mars 2024
Réponse de Vip Access Ambasador le 30 mars 2024
THANK YOU FOR YOUR FEEDBACK, WE APPRECIATE IT

10/10 Excellent

Charlene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love Pueblo Bonito Sunset Beach. This was our 4th time visiting the resort and the service, food, and facilities were still fantastic.
Séjour de 4 nuits en mars 2024
Réponse de Vip Access Ambasador le 25 mars 2024
We appreciate your feedback, thank you very much

10/10 Excellent

Michelle

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sunset is a beautiful resort. It’s clean, they have the best customer service making us feel welcome throughout the stay. They offer a variety of good food options and restaurants, great pools and gym. They offer enough amenities that you would not need to do at the resort. The After is a fun place to hang out in the evenings. They have a shuttle that takes you to their sister resort Rose, which is located on Medano beach and makes for a great beach day.
Séjour de 4 nuits en mars 2024
Réponse de Vip Access Ambasador le 25 mars 2024
We appreciate your feedback, thank you very much

10/10 Excellent

Anne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a wonderful vacation. Loved being able to travel amongst the resorts to see all of Cabo. Had such an amazing time at the Sky Pool and had amazing service with Jorge. He is the best server and nowadays it’s hard to find. Will definitely come back to this resort again in the future. Only complaint was the beds and bedding. It could have been much nicer or updated in our rooms.
Séjour de 7 nuits en mars 2024
Réponse de Vip Access Ambasador le 25 mars 2024
We appreciate your feedback, thank you very much

6/10 Satisfaisant

Enrique

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Cuando bajas a la alberca estaba totalmente llena, y nadie se efuerza por ayudarte
Séjour de 5 nuits en mars 2024
Réponse de Vip Access Ambasador le 5 avr. 2024
Gracias por los comentarios lo apreciamos mucho

10/10 Excellent

ByungChan, Bellevue

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is not enough transportation between hotels
Séjour de 3 nuits en mars 2024
Réponse de Vip Access Ambasador le 22 mars 2024
Dear Byungchan,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look look forward to hopefully welcoming you back soon

10/10 Excellent

SUN KI

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Vip Access Ambasador le 11 avr. 2024
Thank you for the feedback. We look forward for your next visit.

10/10 Excellent

Leah

Séjour de 5 nuits en mars 2024
Réponse de Vip Access Ambasador le 10 avr. 2024
Thank you for your feedback. We look forward to your next visit.

8/10 Bien

Joy

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family of 6 visited this hotel and it was great!! We loved all the options for food. My kids especially liked the ice cream station in the new Market area. It gave my picky family a lot to choose from. Our room had 2 queens, a full kitchen, and a pull-put bed. We asked for a rollaway since we had 4 kids with us. There was plenty of room for all of us. It helped that there were 2 bathrooms especially with 2 teenagers and a preteen. Our spa on the deck was nice to enjoy in the views and feel the morning or evening air. It was a great way to wind down after long days in the sun. It's a quick ride to the sister hotels where you can hang out at the beach and enjoy the benefits of Sunset Beach All-inclusive. We took a boat out to the arches which is a must-do!! We had a great time!!
Séjour de 5 nuits en mars 2024
Réponse de Vip Access Ambasador le 21 mars 2024
Dear Joy,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look look forward to hopefully welcoming you back soon

6/10 Satisfaisant

bita

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
I regret to say that our experience at the Sunset resort was disappointing. Upon entering our room, we found a lizard scurrying around in the bathroom, which immediately put us on edge. The water for bathing was consistently cold throughout our entire stay, despite our request to have it fixed. The maintenance tried to fix it but the water was still cold. Our mornings were disrupted by the noise of a grasscutter at 6:30 am, disrupting any chance of peaceful rest. The room service delivery time was incredibly slow, taking about 1.5 hours, and some of our order items were missing upon arrival. Overall, the experience fell far short of expectations. We will not be recommending this resort to others.
Séjour de 2 nuits en mars 2024
Réponse de Vip Access Ambasador le 22 mars 2024
Dear Bita,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look look forward to hopefully welcoming you back soon

8/10 Bien

Jeff

Séjour de 4 nuits en mars 2024
Réponse de Vip Access Ambasador le 10 avr. 2024
Thank you for your feedback. We look forward to host you in the future.

10/10 Excellent

Danielle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort is really nice and very clean. We went with two teenage boys and it was safe for them to be by themselves. Our room was fantastic and we had a great view of watching the whales in the morning. We did have many food options and the pool service was spot on. We did adventure out to the Rose resort to do some swimming over there and that was enjoyable.
Séjour de 4 nuits en mars 2024
Réponse de Vip Access Ambasador le 19 mars 2024
Dear Guest,,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look

10/10 Excellent

Maria Fernanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La atención por parte del personal es increíble y el lugar es bellísimo
Séjour de 1 nuit en mars 2024
Réponse de Vip Access Ambasador le 19 mars 2024
Gracias por su respuesta esperemos verlo pronto

10/10 Excellent

Jay

Les points forts : Propreté, personnel et service, équipements
Séjour de 13 nuits en janvier 2024
Réponse de Vip Access Ambasador le 5 avr. 2024
Dear Jay,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look look forward to hopefully welcoming you back soon

10/10 Excellent

Terry L

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our 4th time to this property. Never disappointed.
Séjour de 5 nuits en mars 2024
Réponse de Vip Access Ambasador le 19 mars 2024
Dear Terry,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look look forward to hopefully welcoming you back soon

10/10 Excellent

Cesar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Vip Access Ambasador le 19 mars 2024
Dear Cesar ,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look forward to hopefully welcoming you back soon.

10/10 Excellent

CLARENCE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like everything about this property, that was no dislike.
Séjour de 4 nuits en février 2024
Réponse de Vip Access Ambassador le 10 mars 2024
Dear Clarence,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look forward to hopefully welcoming you back soon.

10/10 Excellent

Susan Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband and I LOVE Pueblo Bonito Sunset! This was our 2nd visit and it was even better than the 1st! Great food, friendly staff, gorgeous views, beautiful resort. If I had more money I would purchase a property. My Paradise❤️
Séjour de 4 nuits en février 2024
Réponse de Vip Access Ambassador le 2 mars 2024
WE REALLY APPRECIATE YOUR COMMENTS AND THANK YOU FOR VISITING US

10/10 Excellent

Corinne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Vip Access Ambasador le 4 mars 2024
Dear Corrinne,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look forward to hopefully welcoming you back soon.

4/10 Médiocre

David

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en février 2024
Réponse de Vip Access Ambasador le 4 mars 2024
Dear David ,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look forward to hopefully welcoming you back soon.

10/10 Excellent

refath

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing resort and all inclusive with many dining options especially when you explore their sister resorts located nearby. From start to finish we had a wonderful stay here and would glad to stay there again! Resort is massive but they have a convenient golf cart system to help you get around the resort. Service was great and very friendly, overall a wondeful stay!! Would definitely recommend
Séjour de 7 nuits en février 2024
Réponse de Vip Access Ambassador le 21 févr. 2024
WE APPRECIATE YOUR FEEDBACK!

10/10 Excellent

Michelle

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements
tons of options for food, felt totally safe at resort!! Felix at the Main Pool was FANTASTIC!!!
Séjour de 5 nuits en février 2024
Réponse de Vip Access Ambassador le 21 févr. 2024
WE APPRECIATE YOUR FEEDBACK!

10/10 Excellent

Jiaqi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Have wonderful days in sunset beach.
Séjour de 4 nuits en février 2024
Réponse de Isabel Loera le 18 févr. 2024
Thank you

10/10 Excellent

Jesus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pueblo Bonito Sunset by far always the best experience. The staff is always amazing, the food is great. Our favorite spot is always the marketplace. The rooms are always clean, this is our 4th time here and will be coming back in the summer.
Séjour de 2 nuits en février 2024
Réponse de Isabel Loera le 18 févr. 2024
Thank you very much for taking the time to post your review.

10/10 Excellent

tanner

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Vip Access Ambasador le 16 févr. 2024
Dear Tanner,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look forward to hopefully welcoming you back soon.

8/10 Bien

Jimena

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The resort is really beautiful. Yhe all inclusive concept is amazing. The service of some members of the staff is amazing, they are really friendly. However, some of them clearly have preference for american guests. Several times the staff gave the service first to amercian guests even than I arrived before them. I understand that a great percentage of the guests are american, however all of us deserve the same service.
Séjour de 3 nuits en février 2024
Réponse de Vip Access Ambasador le 16 févr. 2024
Dear Jimena,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look forward to hopefully welcoming you back soon.

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté et personnel et service
Very friendly staff!
Séjour de 4 nuits en février 2024
Réponse de Vip Access Ambassador le 12 févr. 2024
We really appreciate your feedback!!

8/10 Bien

Lydia, Norton Shores

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is very clean & well maintained. It's built into the side of a mountain so it's tough to walk from one place to another. Golf Cart rides are available to all points on property.
Séjour de 7 nuits en février 2024
Réponse de Vip Access Ambassador le 12 févr. 2024
We really appreciate your feedback!!

8/10 Bien

Edith Yuriana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Vip Access Ambasador le 20 mars 2024
Dear Edith,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look look forward to hopefully welcoming you back soon

10/10 Excellent

Sergiu

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked the number of pools and the entertainment at them, although it could have been better. For instance, no foam parties... The drinks were great and so was the food options. Did not like needing to take golf carts to get around so often. Also, significant lack of entertainment at night
Séjour de 5 nuits en février 2024
Réponse de Vip Access Ambassador le 12 févr. 2024
We really appreciate your feedback!!

8/10 Bien

Roland

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice time although it seems like I received conflicting information every time I asked a staff person a question. A little older property than I like but overall, a good time.
Séjour de 4 nuits en février 2024
Réponse de Vip Access Ambassador le 12 févr. 2024
We really appreciate your feedback!!

10/10 Excellent

John Thomas

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our third trip to Pueblo Bonito Sunset Beach. We continue to come here because it impresses us every time. We really haven’t seen a reason to go yo any other resort. Dining options, service from staff, views, rooms, pools, so many good things we love about this resort.
Séjour de 5 nuits en février 2024
Réponse de Vip Access Ambassador le 12 févr. 2024
We really appreciate your feedback!!

8/10 Bien

Ryan

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent views of the ocean and surrounding area from almost everywhere. Food selection and quality was amazing and very tasty. Multiple pool options available with shallow water for young kids and ample seating. Some of the ground-mounted umbrellas at the kids pool did not create enough shade and could not be moved. The resort is built into the side of a cliff, so they have an efficient golf cart service to quickly shuttle people around.
Séjour de 7 nuits en janvier 2024
Réponse de Vip Access Ambassador le 8 févr. 2024
We appreciate your feedback!

10/10 Excellent

Kelly

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had an amazing time! it truly exceeded all of our expectations! The grounds are beautiful! The food was amazing! loved the restaurants and marketplace. The staff could not have been better. Everyone was happy, kind, and so helpful. It was a perfect week! can’t wait to go back.
Séjour de 5 nuits en janvier 2024
Réponse de Vip Access Ambassador le 8 févr. 2024
We appreciate your feedback!

10/10 Excellent

Louis and Sherry

Voyage en groupe, Voyage en couple
We’ve always stay at all inclusive for the convenience. We were quite surprised that the restaurants had an additional charge. That is not all inclusive. Also disappointing we couldn’t get near the beach and water.
Séjour de 7 nuits en janvier 2024
Réponse de Vip Access Ambassador le 8 févr. 2024
We appreciate your feedback!

10/10 Excellent

Stephanie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Most amazing views! Friendly staff. Property well kept. Prompt service, including golf cart drivers. So many pool options. Only complaint would be I wish our rooms were cleaner. Toilets, floors, showers, etc
Séjour de 6 nuits en janvier 2024
Réponse de Goyita Osako, General Manager le 1 févr. 2024
Dear Stpehanie,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look forward to hopefully welcoming you back soon.

10/10 Excellent

Marisela Sanchez

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en novembre 2023
Réponse de Vip Access Ambasador le 16 févr. 2024
Dear Marisela,We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look forward to hopefully welcoming you back soon.

10/10 Excellent

Tyren

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked the beautiful grounds, the view, the food, the staff and the pools. We didn't like calling for transportation from the room to get around the property. More dedicated footpaths (without cart traffic), elevators and escalators could make it more walkable
Séjour de 6 nuits en janvier 2024
Réponse de Vip Access Ambasador le 27 janv. 2024
Dear Tyren We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look forward to hopefully welcoming you back soon.

8/10 Bien

Jincheol, Burnaby

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The ocean view is fantastic. Room condition is not good(lack of amenities). I think there can be some likes and dislikes about using a golf cart when moving.
Séjour de 2 nuits en janvier 2024
Réponse de Vip Access Ambasador le 27 janv. 2024
Dear Jincheol We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look forward to hopefully welcoming you back soon.

10/10 Excellent

Jasmin

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Truly one of my favorite resorts in Cabo. The staff is incredible, the food is amazing, the rooms are spacious, clean, and well appointed. The only bad thing I experienced (on two separate visits) was that there were no towels available at the pool. The first occasion we had to wait 30 minutes before fresh towels arrived and on the second occasion, we waited about 2 hours. They did tell us that their laundering machines had broken and that they needed to bring them in from one of their sister resorts. Other than that, incredible stay.
Réponse de Vip Access Ambasador le 27 janv. 2024
Dear Jasmin We really appreciate you taking the time to write your review and share it with us and our future visitors, your comments are very helpful for all. We want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding generous remarks of the positive sides of your stay with us. We look forward to hopefully welcoming you back soon.