Les notes se basent sur un nombre total de 1 316 avis vérifiés

4,4 sur 5
Recommandé par 90 % des clients
4,6 Propreté de la chambre
4,5 Services et personnel
4,4 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Michigan

Beautiful waterfront resort!!!

Publié le 22 févr. 2017
Les + : The grounds and pool and hot tub selections
Les - : The only thing I could see improvement on is the bathtub in the rooms. The water drained a little slow, and it is very high to get in and out of.
Situation : The location is great, only 15 minutes cab ride to downtown Cabo San Lucas. There really is no need to do anything off site.
This was a wonderful hotel to stay at. The grounds were beautiful and well maintained. We were able to see whales right off the hotel. The staff was wonderful, especially Edgar Alvarez, one of the waiters at the adult pool during our stay. He was attentive, witty, and very accommodating. He made me want to go to the pool everyday!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Beautiful Location with friendly staff!

Publié le 22 févr. 2017
Les + : The food and staff.
I'm definitely going back and staying at the place. The resort is beautiful. Great for the family or with your partner.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Michigan

Nice hotel with great pools

Publié le 19 févr. 2017
Les + : The property
Les - : The bathrooms could be updated in the rooms
Situation : The hotel was about 15 minutes by cab to Cabo.
The hotel and property was great. Breakfast and lunch were awesome.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great in every way

Publié le 11 févr. 2017
Les - : Didn't like them trying to push time share when wanting to book through them. Could have better TV selection. Rent movies etc.
First time in Cabo and this place is very very nice. A++++.
1 sur 5
par un voyageur vérifié de San Diego, CA

I got SALMONELLA here on my HONEYMOON!!!

Publié le 7 févr. 2017
I recently stayed at this resort for my HONEYMOON.  My husband and I ended up coming back early due to me becoming violently ill during our stay.  I was incapacitated and suffered from severe abdominal cramping, diarrhea, cold sweats, fever, and nausea for nearly three days on our honeymoon.  Upon our return home, we rushed to the hospital and after hours of waiting, we found out that I contracted SALMONELLA from this YOUR resort!!!  How do I know it was from the resort?  Because my husband and I didn’t eat a single meal outside of the resort during our whole stay in Mexico (I'm 99% sure it was an omelet that had bad eggs.) I was so sick and couldn't get out of bed, so my husband and I had to miss out on our sunset cruise that we purchased through the resort and paid an extra $130 cash.  Not to mention the money that we spent to be in Cabo and I had to spend a portion of it in bed and in pain due to their lack of food hygiene. I've been trying to get reimbursed for the money we've lost due to me contracting salmonella from their resort...on my honeymoon, and still, after 3 months, and almost 30 emails later, I'm just getting the run around. The "Managers" are ignoring me and half the time don't get back to me. I'd just like to know who I need to contact to get some actual Customer Service. I want this to get resolved, do what's right Hilton, and put this nightmare to rest. Please, do yourself a favor and DO NOT STAY HERE!!!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 2 févr. 2017
The perfect last-minute getaway! The property is beautiful and the staff is amazing!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 2 févr. 2017
Very nice I just didn't like the beach so much too rocky not what I expected
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de napa, ca

Better than the Ritz!

Publié le 29 janv. 2017
This hotel is amazing! It far exceeded our expectations. All inclusive is the way to go. The food is delicious and authentic. The staff was so extremely friendly and not stuck up in any way. The margaritas were strong and delicious. We were able to see whales breeching from our ocean front room. Bring lots of USD for tips...we forgot and had to go into town to get pesos. The hotel will ask you to tour their facility in exchange for free activities, which we simply didn't do because we weren't interested. We will definitely book again with Grand Fiesta!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Wisconsin

Nice hotel, great people, very gracious

Publié le 25 janv. 2017
Les + : Beach, Bars, Food choices, sun
Les - : our room was next to the runway for deliveries to the beachfront bars/restaurants- so 4:30 every morning the carts would wake us up Bed was hard
Situation : location is $25.00 via taxi from downtown- seems spendy for a 10 minute ride Whale watching-- Cabo nightlife. Tanga Tanga gets the Big Ten Network
Nice place with great pools and whale watching decks. Food was excellent and the choices were varied and met each of our fussy eaters tastes. The weather was a little cool and the pools were also a little cool for swimming, until our last day. The wait staff and the pool bars and food service was excellent. Beer choices were good, drinks made any way you want. We had two kids with and the staff was great about letting them adjust menu items to their liking. The in-house activities were available but not pushed on you. The excursions were available and they did a good job of directing us to the good ones.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de B

Beautiful resort. Great food , awesome view

Publié le 22 janv. 2017
Very nice experience. Nothing negative. Will go back in a few months.