Les notes se basent sur un nombre total de 1 248 avis vérifiés

4,4 sur 5
Recommandé par 89 % des clients
4,6 Propreté de la chambre
4,6 Services et personnel
4,3 Confort de la chambre
4,4 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Los Angeles, CA

Beautiful Hotel

Publié le 1 sept. 2017
Les + : Excellent food and drinks. The housekeeping staff cleaned our room twice a day. Offered an onsite National Rental Car company.
Les - : The WIFI signal was not the best inside of our room, worked better in the lobby.
Situation : Wave Runners, Horseback riding and dinner cruises are only 15 minutes away at the Marina.
Had an amazing vacation, will definitely return in the near future.
Commentaire laissé par : Direction de l'hôtel
7 sept. 2017 par Grand Fiesta Americana Los Cabos , Direction de l'hôtel
Dear C. C. I would like to express my gratitude and pleasure for the opportunity to welcome you. We really appreciate the time you took to share with us your experience. All our staff is committed to satisfy our guest offering the best service. thanks for your preference and for providing your valuable comments. We remain at your service.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Complexe hôtelier, genre tout-inclus, à Los Cabos,

Publié le 27 juil. 2015
Les + : Touche mexicaine: nourriture (le matin et le soir, en particulier), "fiesta mexicana" organisée par l'hôtel
Les - : Le menu au déjeuner (lunch) est un peu banal
Excellente expérience: hôtel bien situé, personnel bien entraîné, prestations de haut niveau.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 20 avr. 2018
Amazing trip and we would definitely come back to this resort!
Commentaire laissé par : Direction de l'hôtel
20 avr. 2018 par GB, Direction de l'hôtel
Dear Guest, Thank you for your review. We are thrilled to read you had a wonderful time at our resort, and that you will be visiting us again. Warm regards
4 sur 5
par un voyageur vérifié de redwood city ca

Not enough food options for all inclusive hotel

Publié le 19 avr. 2018
This resort was beautiful great service and staff was attentive and friendly only the down size for us was food they only have breakfast buffet with limited options. Lunch and dinner was al a carte if you are vegetarian or strict diet that might get boring after 2 days. There is only 3 restaurants open during lunch with small menu options. It kind of got boring after 2nd day for us. At dinner Italian, sushi and steak house was great we only kind of struggled with lunch and breakfast. For that reson I might not go back to this resort. Because as well as the cleanness and great service food is really important when you are in all inclusive resort
Commentaire laissé par : Direction de l'hôtel
24 avr. 2018 par GB, Direction de l'hôtel
Dear Aycan, Thank you for taking the time to provide us your feedback. We are happy to hear you had a nice stay, but find it unfortunate that you didn't feel there were enough food options. We have 9 restaurants on property with many dishes to please every palette. Our chefs are also always very accommodating to vegetarians or people with strict diet plans. Our menus and restaurants are always improving as we take every review and comments very seriously. We hope you give us another chance in the near future. Warmest regards
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Los Angeles

Fantastic All-inclusive

Publié le 17 avr. 2018
This was my first time in Cabo. I only have nice things to say about the Grand Fiesta Americana Los Cabos. While I can speak Spanish, my friend does not. Fear not, all of the staff spoke English very well. Nect, the food: I was extremely surprised by the quality. I have to point out that even the sushi was fresh and tasty. We loved the breakfast buffet and were seated quickly even though it was quite busy. The Italian restaurant was beautiful and delicious as well. We had lunch by the pool at both restaurants and loved all the options there as well. Service in all restaurants was fantastic. For the room: the double room was clean and had a small balcony. We honestly didn't spend much time in it so it was exactly what we needed. The beach: although not ideal for swimming (rocky, as we knew it wouId be), there's are plenty of lounge chairs to lay out in the sun with drink service. At night there was live music and we enjoyed sitting out by the large fire pit. Getting into town: the hotel has a $12/person round trip shuttle into the marina area. Very convenient and easy to spend the day in the more touristy, central location. I enjoyed staying away from hustle and bustle. Overalll a great vacation and will definitely be back.
Commentaire laissé par : Direction de l'hôtel
17 avr. 2018 par GB, Direction de l'hôtel
Dear Amanda, Thank you very much for your review and comments. We are delighted to read about your experience. With 10 restaurants in our property, there are many different and delicious options to choose from. Depending on tides, our beach is great for snorkeling, and many fish can be seen by the shore. We hope you get to come back and visit in the near future. Warm regards.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Los Angeles

Beautiful, relaxing experience

Publié le 16 avr. 2018
The stay for my wife and I at this resort was an incredibly relaxing and enjoyable vacation. The customer service was exceptional and the dining experience was superb, with a great variety of consistently delicious cuisine. The rooms were comfortable and the views were breathtaking. The experience was actually better than advertised; I was impressed!
Commentaire laissé par : Direction de l'hôtel
18 avr. 2018 par GB, Direction de l'hôtel
Dear Colton, Thank you for your review and comments. We are happy to hear you had a great experience with us. Our staff goes above and beyond to make sure our guests feel at home. We look forward to host your next vacation in Los Cabos. Warm regards.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Texas

AMAZING!!!!

Publié le 14 avr. 2018
Grand Fiesta Americana was unbelievable!!! The staff was amazing. The food was world class. We were 3 couples traveling together, so we requested a suite upon check in. Using our resort credit and a minimal amount, we were upgraded to a 3 bedroom/3 bath villa with a huge private terrace and hot tub. Our view was amazing. A shout out to Suar who served at the breakfast buffet and lunch at Blu. He was great. Francisco was great at check in. This resort is immaculate with a hard working staff who were very responsive to all our requests.
Commentaire laissé par : Direction de l'hôtel
17 avr. 2018 par Antonio Quiñonez Concierge Supervisor, Direction de l'hôtel
Hello Martha, thankyou for staying with us and for taking the time to give us your review, we hope to be hosting you soon, if there is anything else we can do for you our Concierge Department will be glad to assist you Best Regards
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de salt lake city

Our get away

Publié le 14 avr. 2018
We make this a girls trip and it’s fabulous. Staff is great, we feel safe, it’s clean, food and drinks are great. Jaime our server is recognizes us now and he’s so professional and such a great server.
Commentaire laissé par : Direction de l'hôtel
17 avr. 2018 par Antonio Quiñonez Concierge Supervisor , Direction de l'hôtel
Hello Kendra, thak you for staying with us we apreciatte you taking the time to give us this review, we hope to be hosting you again soon, if there is anything else we can do for you, please let us know Best Regards
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de California

Paradise

Publié le 11 avr. 2018
This place was so gorgeous! We've been on a cruise to the Caribbean a couple of times and this place made us rethink our plans for next year's trip. We really enjoyed the courteous staff, beautiful amenities and delicious food. We are recommending this place to my uncle who is getting married next yr.
Commentaire laissé par : Direction de l'hôtel
13 avr. 2018 par Jesus Hernandez Betancourt , Direction de l'hôtel
Thank you for taking the time to leave us a review! I'm happy to read you and your family enjoyed a fine stay at our property and that you were able to take advantage of some of our onsite amenities. We hope to welcome you back again soon! Sincerely,
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Las Vegas

Publié le 10 avr. 2018
We came to Cabo and this specific hotel for a wedding and are already excited to plan our next family vacation here! Hotel staff really take care of you, food and drinks are great!
Commentaire laissé par : Direction de l'hôtel
13 avr. 2018 par Jesus Hernandez Betancourt , Direction de l'hôtel
Thank you for taking the time to leave us a review! I'm happy to read you and your family enjoyed a fine stay at our property and that you were able to take advantage of some of our onsite amenities. We hope to welcome you back again soon! Sincerely,