Les notes se basent sur un nombre total de 1 239 avis vérifiés

4,4 sur 5
Recommandé par 89 % des clients
4,6 Propreté de la chambre
4,6 Services et personnel
4,4 Confort de la chambre
4,4 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Los Angeles, CA

Beautiful Hotel

Publié le 1 sept. 2017
Les + : Excellent food and drinks. The housekeeping staff cleaned our room twice a day. Offered an onsite National Rental Car company.
Les - : The WIFI signal was not the best inside of our room, worked better in the lobby.
Situation : Wave Runners, Horseback riding and dinner cruises are only 15 minutes away at the Marina.
Had an amazing vacation, will definitely return in the near future.
Commentaire laissé par : Direction de l'hôtel
7 sept. 2017 par Grand Fiesta Americana Los Cabos , Direction de l'hôtel
Dear C. C. I would like to express my gratitude and pleasure for the opportunity to welcome you. We really appreciate the time you took to share with us your experience. All our staff is committed to satisfy our guest offering the best service. thanks for your preference and for providing your valuable comments. We remain at your service.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Complexe hôtelier, genre tout-inclus, à Los Cabos,

Publié le 27 juil. 2015
Les + : Touche mexicaine: nourriture (le matin et le soir, en particulier), "fiesta mexicana" organisée par l'hôtel
Les - : Le menu au déjeuner (lunch) est un peu banal
Excellente expérience: hôtel bien situé, personnel bien entraîné, prestations de haut niveau.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 16 févr. 2018
Les - : More flexibility on a late check out request.
Friendly staff, very clean resort inside and outside. Will revisit.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Reno

Beautiful hotel and service. Whales & Dolphins

Publié le 15 févr. 2018
Les - : Some unexpected cold showers. The bath tubs are beautiful, but hard to get out of -- the bars are too high
Situation : Location is not far from town but a little pricey to get to Cabo.
Wedding setting was beautiful! Gluten Free options are noted, and I did not have any problems with Gluten reactions. Each restaurant asks about food allergies. Grounds are kept clean and rooms are clean and beautiful--all with ocean views!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Minneapolis, Minnesota

Nice hotel on the beach

Publié le 14 févr. 2018
The staff of this hotel is hands down the best and most accommodating I’ve ever been to. The hotel itself is a little old. There’s nothing fancy or a wow factor. Rooms are nice, bedding and towels are awesome and beds are comfy. Food is good, and lots of places to choose from. The infinity pools are nice and drinks are tasty.
1 sur 5
par un voyageur vérifié de Stockton, Ca

Pool unsafe !

Publié le 3 févr. 2018
My wife and I stayed at the hotel for five days, on the second day of our trip I was participating in an organized pool activity provided by the hotel organizer, we were playing water polo. While I was playing I came back on the pool step and severely cut my foot to the point that I needed stitches. Their steps were sharp as a knife. The hotel says they have a Doctor but really is a nurse who can only give you aspirin. The hotel told me they would take me to the hospital to no charge to me. But they took me to a private clinic that over charges tourist. I was given two stitches that came out to 700.00 USD. After some extreme negotiation by wife and I was able to get the price down to 400.00 USD. The only thing the hotel did to compensate me for hurting my self on their property was a massage which by the way was horrible and only 30min. and now I'm finding out that they lied about the transportation to the hospital and was given a bill of 650.00 USD. Do not recommend this hotel to anybody their pool is extremely unsafe and the they only care about you not suing them by making you sign a bunch of papers when you are injured.
Commentaire laissé par : Direction de l'hôtel
15 févr. 2018 par Grand Fiesta Americana, Direction de l'hôtel
Dear Peter, Thank you for gives the opportunity to improve in our pool area, we will work on this, also we will share your comments about the medical service to the hospital. We hope to have the oportunity to host you soon..!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Ontario, Canada

Great resort

Publié le 2 févr. 2018
The service from the staff was above my expectations, they were always ready and happy to serve you. The food quality was really good. Breakfast was the only meal that had a buffet available, lunch and dinner were sit down and order like a typical restaurant, or you could order food from your lounger by the pool and they will bring your food out to you. The pools are nice and they were never crowded during our stay, even getting a lounger was never an issue. Overall, this is an excellent resort that I would stay at again.
Commentaire laissé par : Direction de l'hôtel
6 févr. 2018 par Grand Fiesta Americana, Direction de l'hôtel
Dear Dave, We are very happy knowing that you have enojyed your stay in with us..! We are looking forward to welcome you soon...!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great Cabo escape

Publié le 1 févr. 2018
We enjoyed our 3 night at Grand Fiesta Americana. We originally chose the hotel due to the proximity to the Cabo del Sol golf course. The hotel does offer a discount on green fees for guests and provides shuttle service to the course. The hotel staff was extremely helpful, friendly, and courteous! Rafael Marquez served us two days in a row while we were at the pool and he we absolutely fantastic. He was very friendly and went above and beyond to make sure we had all the food and drinks that we needed. The hotel room was very clean and comfortable although I wish our toiletries would have been restocked more regularly. The food was great and it was nice not having to make reservations for dinner. The wait for our food at dinner was a little on the long side, but the meals were very good. Our favorite was eating at Peninsula and being able to watch all the whales in the water while we ate. We didn't check out the gym, but there is a nice almost 3.5 mile total running path outside of the hotel which is still inside the subdivision area so it was very safe. We would not hesitate to return to the hotel again!
Commentaire laissé par : Direction de l'hôtel
6 févr. 2018 par Grand Fiesta Americana, Direction de l'hôtel
Dear Guest, We would like thank you for choosing Grand Fiesta Americana as your leasure destination..! We hope to see you soon..!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 29 janv. 2018
Very nice resort and great food quality Beautiful well maintained golf courses close to the resort
Commentaire laissé par : Direction de l'hôtel
1 févr. 2018 par Grand Fiesta Americana, Direction de l'hôtel
Thank you for your comments, We will do our best to get a memorable stay for you..!!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de CA

Excellent resort

Publié le 11 janv. 2018
Had a fabulous vacation, the hotel, the staff the food and drinks are excelente. Beautiful grounds well kept. Had an ocean view room just gorgeous! Highly recommend this resort. Would stay here again.
Commentaire laissé par : Direction de l'hôtel
22 janv. 2018 par Grand Fiesta Americana Los Cabos, Direction de l'hôtel
We are looking forward to welcome you soon..!! Thank you for your kind feedback, thank you for sharing your beautiful picture..!!