Suite, 1 très grand lit, balcon (Beverly Hills) | Literie de qualité supérieure, couette en duvet d'oie, surmatelas
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Avis sur Cameo Beverly Hills

5 out of 5
Cameo Beverly Hills
1224 Beverwil Dr, Los Angeles, CA

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 548 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 209 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 113 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 64 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 69 avis sur 1003." "

8,8/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

francois

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le matelas qui creuse = inconfortable et pas de verre en verre seulement en plastique , la pomme de douche défectueuse. Le reste était parfait .je le recommande
Séjour de 3 nuits en septembre 2022
Réponse de Abigail Smith le 27 sept. 2022
Francois, Thank you for taking the time to respond to our survey. Creating memorable experiences is our goal, while providing the highest level of service. I do apologize that you experienced an issue with your shower. The next time you are in town please feel free to reach out to me, I will be happy to facilitate your stay to ensure you have spectacular service.

4/10 Médiocre

Benjamin

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nul et superficiel. Ce n’est pas un 5*.
Nul. Si vous cherchez un beau 5* pour un séjour à LA, fuyez. Ce n’est clairement pas au niveau ni à la hauteur du prix et de ce qui est attendu. Un simple 3*. Ni les infrastructures, ni le service, ni le personnel, ni la chambre ne justifient. Chambre très décevante. il manque tous les éléments de confort pourtant indiqués dans la chambre : pas de bouilloire ou de café, pas de frigo, un seul fauteuil sur la terrasse, eau de l’évier qui sort est marron. Les rideaux partent en lambeaux et la lumière du jour, forcément, vous réveille tôt. On informe la réception ? On nous prend de haut, nous dit que ces éléments sont sur demande, et qu’ils ne sont pas responsable de ce qui est indiqué sur le site et la réservation. Et qu’un plombier va passer. L’hôtel est clairement too Much et qui vieilli. Les meubles sont vieillot et en sale etat, tout abimés. Ah et leurs clients extérieurs/événements sont prioritaires. Nous avons été surpris de voir la piscine fermée le matin, réservée pour un anniversaire l’après midi. Aucune information, personne n’a été prévenu à l’arrivée. Aucune excuse. L’emplacement aussi est décevant. L’hôtel est au bord d’une 4 voies. Prévoyez les boules quies. Le personnel n’est sympa que si vous distribuez les billets, et tout dépend la taille du billet.. Bref face à notre fort mécontentement nous avons eu les frais offerts. Mais nous aurions préféré avoir une meilleure expérience. Seul point positif : mise à disposition de vélos (que personne ne prend
Séjour de 1 nuit en août 2022
Réponse de Abigail Smith le 19 sept. 2022
Benjamin, Thank you for taking the time to detail your recent experience at our property. I sincerely apologize that we fell below our luxury standard in many areas. I would like to assure you that as Front Office Manager I am taking the appropriate steps necessary to ensure instances like those your experienced do not happen again in the future. If I may, the next time you return to the area, please feel free to reach out to me, I will be very happy to ensure you are providing with the luxury service befitting of our Mr. C name. Thank you,

2/10 Horrible

Anais

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Abigail Smith le 26 août 2022
Thank you for taking the time to detail your recent experience at our property. I sincerely apologize that we fell below our luxury standard in many areas. I would like to assure you that as Front Office Manager I am taking the appropriate steps necessary to ensure instances like those your experienced do not happen again in the future. If I may, the next time you return to the area, please feel free to reach out to me, I will be very happy to ensure you are providing with the luxury service befitting of our Mr. C name.

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Beverly Hills, in California, very famous place , I got a such good experience séjourné à cette Hotel. Mais, Ne pas surprendre Pas de l'eau chaude , je me suis lavé de l'eau froide des le Matin. Deux fois les mécaniciens venu de le réparer, mais sans succès J'ai demandé de changer un autre Rooms. Malheureusement, Cet-fois ci, Le poignet du Douche est ne marché pas , de l'eau chaude qui coule sans arrêt, alors j'ai décidé de le reporter à cet Hotel est gâché leur l'ambiance réputation pour un rien. Allez-se discuter avec les mécaniciens plus compétents de le refaire maintenance générale. En France , En Corée du Sud , une fois Après changement du Chambres, C'est rare répéter meme cas.
Séjour de 2 nuits en juin 2022
Réponse de Abigail Smith le 28 juin 2022
Kyounghwa, Thank you for taking the time to respond to our survey. I want to take a moment to apologize that during your most recent stay we did not provide you with the high level of service, deserving of our namesake. We have shared your feedback with our team and will be making the appropriate adjustments to ensure we are achieving our luxury standard. Thank you again for taking the time to provide valuable feedback Thank you,

4/10 Médiocre

mathieu

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Expensive cheap place
Hôtel and rooms look nice but need a serious make over, service is totally disorganized, amenities are scarce (no fridge, no coffee machine, no hand soap…) and certainly not 5stars, swimming pool is bathtub size
Séjour de 2 nuits en mai 2022
Réponse de Abigail Smith le 11 juin 2022
Mathieu, Thank you for taking the time to detail your recent experience at our property. I sincerely apologize that we fell below our luxury standard in many areas. I would like to assure you that as Front Office Manager I am taking the appropriate steps necessary to ensure instances like those your experienced do not happen again in the future. If I may, the next time you return to the area, please feel free to reach out to me, I will be very happy to ensure you are providing with the luxury service befitting of our Mr. C name

2/10 Horrible

BRAHIM

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en décembre 2019

10/10 Excellent

Jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe
Très bel hôtel. Bien situé.
Séjour de 4 nuits en mai 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour fantastique!
Accueil parfait ! Service attentionné. Chambre super avec vue sur la ville.
Séjour de 2 nuits en octobre 2018

8/10 Bien

Valérie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel confortable mais attention à la facturation
Séjour confortable mais attention parking cher 44$/ nuit (une nuit en plus a failli mettre facturée) et les taxes m'ont été refacturées sous prétexte qu'il s'agirait de taxe de la ville alors que lors dans l'hôtel à côté une semaine avant rien de plus n'a été facturé.

8/10 Bien

Mickael, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel a LA
Point négatif très petite piscine malgré un bel aménagement avec des chaises longues très confortables: après la mer est a 10 min en voitures donc pas si grave que ca.

8/10 Bien

PA, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heureusement il y a Mr C
Hôtel moderne de style Italien des années 50 avec boiseries et nappage comme au Harrys bar de Venise mais avec un personnel à l'humeur changeante. Le premier petit déjeuner fut un fiasco avec du personnel mal aimable et peu professionnel. heureusement il y'a Mr C quia fait des réglages indispensables. En fait il existe ce Mr C, c'est le directeur de l'hôtel Christian qui est un excellent professionnel de l'industrie hôtelière . Les chambres sont modernes et d'insigne. La douche est excellent mais la salle de bains est étriquée et les sc. Ne sont pas séparés, ce qui est regrettable. L'aspect pratique de la chambre à été sacrifié au nom du design, c'est dommage car il manque de rangements. Petite penderie et trois tiroirs minables pour les chambres. Bref bon hôtel avec un excellent concierge et un excellent directeur

8/10 Bien

PA, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
heureusement que j'ai vu Mr C
Hôtel bien situé et confortable. Beau design mais manque de place sans les placards. Actuellement un chantier bruyant nuit à la tranquillité de l'hôtel. Le service du concierge et des valets Parkings sont excellents , celui du restaurant parfois facétieux ... Heureusement il y a Mr C, le manager de l'hôtel qui veille au grain et sait remettre de l'ordre dans ses équipes . Et Oui il existe le Mr C, c'est Christian Radu qui est un exceptionnel professionnel dans qui notre séjour aurait été ecourté.

8/10 Bien

D, Lille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bon standing
avons réservé une semaine : 4 jours visite LA 2 jours repos piscine 1 jour transfert

10/10 Excellent

Luc, Montréal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien situé pour le shopping de luxe
Hôtel au design italien, personnel très professionnel, très beau. Literie à améliorer.

10/10 Excellent

Javid

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place
Séjour de 4 nuits en avril 2024
Réponse de Aisha James le 17 avr. 2024
Dear Javid,Thank you for your taking the time to review our hotel and provide such positive rating. We look forward to hosting you again soon for your future travel needs at Cameo Beverly Hills.

6/10 Satisfaisant

Creshondra Rose and Justin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I liked the location of the property and the staff. The rooms need some new furniture and updates.
Séjour de 3 nuits en avril 2024
Réponse de Aisha James le 17 avr. 2024
Dear Creshondra,Thank you for your taking the time to review our hotel and provide such valuable feedback, I will new sure to pass your comments along to our entire Team. We look forward to hosting you again soon for your future travel needs at Cameo Beverly Hills.

8/10 Bien

Leona

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really enjoyed our stay. The pool was not open when were there as it was too cold for LA. So I can't say how that area was. Hotel location was convenient easy walk to Rodeo and Lyft was quick to take us to farther site seeing activities. As for the hotel, we loved it. Our room faced Beverly Hills and you could see the Hollywood sign in the distance. The area is not high traffic so it was quiet and had beautiful views. The restaurant had great breakfast options but the lunch / dining was limited. I had pasta one night and the noodles were a bit under cooked and the sauce was very bland. My husband had the oysters and loved them. It would have been great if they had a separate room service or snack type menu, even a separate bar menu. So we ate elsewhere for all the other nights. one draw back was with the lobby/ lounge toilets one smelled horribly of urine the entire stay, I can't understand why this was not addressed with a professional cleaner. All in all we loved our stay at the Cameo, staff was fantastic and location is perfect for a relaxing getaway. We will definitely be back.
Séjour de 4 nuits en avril 2024
Réponse de Aisha James le 15 avr. 2024
Dear Leona,Thank you for taking the time to provide such valuable feedback regarding your recent experience at Cameo Beverly Hills. We're pleased to hear that you enjoyed your time with us overall. We appreciate the comments on the areas of concern that impacted your stay in a negative manner. I will be sure to pass along all of your information to our entire team, as we love to hear when we can improve upon areas to enhance each and every guest experience. We look forward to welcoming you again soon!Yours in hospitality,

10/10 Excellent

merlyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Aisha James le 12 avr. 2024
Dear Merlyn,Thanks for sharing your feedback, we appreciate your valuable information regarding your recent stay. We look forward to hosting you again soon!

6/10 Satisfaisant

ARAVINDER

Voyage en couple
Centrally located
Séjour de 5 nuits en mars 2024
Réponse de Front Office le 6 avr. 2024
Thank you for your Rating!We look forward to welcoming you back again soon!

10/10 Excellent

Jordan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here for part of our honeymoon- we had a balcony on city side and views did not disappoint. It’s worth noting there is no fridge/microwave in the suite. Overall, our stay was wonderful. Location was about 15/20 minute walk to stores and restaurants. We felt super safe in the area. The local restaurants close at 10 so if you are looking for a night life, you will have to taxi some where further. The staff was very friendly and the rooms were clean. Well worth the price we paid.
Séjour de 2 nuits en avril 2024
Réponse de Aisha James le 5 avr. 2024
Hello Jordan,Thank you for taking the time to provide feedback regarding your recent stay with us. We're excited to hear that your special celebration was worth spending at Cameo Beverly Hills! We look to hosting you again soon.

10/10 Excellent

Brenda

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love Cameo! They kept our room clean every day and the view was awesome! I will be booking with them again.
Séjour de 4 nuits en mars 2024
Réponse de Aisha James le 5 avr. 2024
Dear Brenda,Thank you for taking the time to review our hotel and provide such an awesome rating! We're pleased to hear that your time at Cameo Beverly Hills exceeded your expectations, and we look forward to hosting you again soon.

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Aisha James le 5 avr. 2024
Dear John,Thank you for taking the time to review our hotel and provide such an awesome rating! We're pleased to hear that your time at Cameo Beverly Hills exceeded your expectations, and we look forward to hosting you again soon.

8/10 Bien

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Aisha James le 5 avr. 2024
Dear Joshua,Thank you for taking the time to review our hotel and provide such an awesome rating! We're pleased to hear that your time at Cameo Beverly Hills exceeded your expectations, and we look forward to hosting you again soon.

10/10 Excellent

Melissa, Rosharon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service here overall is what we loved the most! Will definitely be coming back, thanks Cameo.
Séjour de 4 nuits en mars 2024
Réponse de Jerin, Front Office Manager le 30 mars 2024
Thank you for feedback!We look forward to welcoming you back to our Home!

10/10 Excellent

andie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was really nice!
Séjour de 2 nuits en mars 2024
Réponse de Aisha James le 5 avr. 2024
Dear Andie,Thank you for taking the time to review our hotel and provide such an awesome rating! We're pleased to hear that your time at Cameo Beverly Hills exceeded your expectations, and we look forward to hosting you again soon.

10/10 Excellent

??

Séjour de 3 nuits en mars 2024

10/10 Excellent

Tamico

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome
Séjour de 2 nuits en mars 2024
Réponse de Aisha James le 28 mars 2024
Dear Tamico,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spectacular establishment. By far one of my favourite places I’ve stayed at. One of the best features of Cameo Beverly Hills were how friendly and helpful the staff were.
Séjour de 7 nuits en mars 2024
Réponse de Aisha James le 28 mars 2024
Dear Andrew,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

10/10 Excellent

Kerri

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great experience at Cameo. The hotel is quiet and we felt very safe, which is always a top priority. I thought the property was quite well maintained and it didn't feel rundown to me at all. It is walkable to Rodeo Drive which was nice since we were taking so many Ubers to get elsewhere in the city. The bed was very comfortable and the room smelled noticeably clean when we walked in. Front desk staff is nice. I did ask that a second chair be brought up for use on the balcony since there were two of us in the room who wanted to enjoy sitting outside together, but it never arrived. I also didn't realize until we had housekeeping come on our second day that the room was not fully equipped with towels when we arrived; we did not receive hand towels or a shower mat until that day. I also wish the rooms came standard with a mini fridge; I've seen from comments here that fridges can be requested but I was not informed of that. Room service was good, but the on site restaurant is a bit pricy. Overall would recommend for anyone who wants to stay in Beverly Hills!
Séjour de 4 nuits en mars 2024
Réponse de Aisha James le 28 mars 2024
Dear Kerri,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! I will be sure all your comments to our entire team! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

10/10 Excellent

Lesia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The view from my room was very nice. The food was over priced and not good at all.
Séjour de 4 nuits en mars 2024
Réponse de Aisha James le 28 mars 2024
Dear Lesia,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! I will be sure all your comments to our entire team! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

10/10 Excellent

Suzanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Aisha James le 28 mars 2024
Dear Suzanne,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! I will be sure all your comments to our entire team! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

10/10 Excellent

Caleb

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay. Beautiful Rooms. Walkable to everything you need. Staff was good.
Séjour de 2 nuits en mars 2024
Réponse de Aisha James le 28 mars 2024
Dear Caleb,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! I will be sure all your comments to our entire team! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

10/10 Excellent

Setayesh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had the best three days in Cameo! I was obsessed with the Beverly hills view and Nice Interior design !
Séjour de 2 nuits en mars 2024
Réponse de Aisha James le 28 mars 2024
Dear Setayesh,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! I will be sure all your comments to our entire team! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

8/10 Bien

Moira

Séjour de 3 nuits en mars 2024
Réponse de Aisha James le 9 avr. 2024
Hello Moira,Thanks for providing feedback regarding your recent stay with us. We're pleased to hear that you enjoyed your stay, and our staff exceeded your expectations. We look forward to hosting you again soon.

10/10 Excellent

FELISHA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PROPERTY WAS SECLUDED AND QUIET. SECURITY GUARDS ON DUTY DAILY. FRIENDLY HELPFUL CUSTOMER SERVICE. HOTEL WALKABLE AND NEAR BEST SHOPPING AREAS.
Séjour de 3 nuits en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Thank you for your Perfect Rating!

10/10 Excellent

Fausto Ricardo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Thank you for your Perfect Rating!

10/10 Excellent

Craig

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place with an attentive staff. Well located
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Thank you for your Perfect Rating!

10/10 Excellent

Quashia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the front dedsk staff was extremely freindly. the rrom was amazing witht eh view of the hollywood sign.will definitely stay here again in the future
Séjour de 4 nuits en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Thank you for your Perfect Rating!

10/10 Excellent

Shana

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Thank you for your Perfect Rating!

10/10 Excellent

Karin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice front desk-
Séjour de 2 nuits en mars 2024
Réponse de Aisha James le 11 mars 2024
Good Moring Karin,Thanks for taking the time to review our hotel. We appreciate your amazing rating. We look forward to hosting you again soon for your future travel needs with Cameo Beverly Hills!

8/10 Bien

Rin

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Front Office le 6 mars 2024
Thank you for your feedback!

10/10 Excellent

Shamara Patrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Front Office le 6 mars 2024
Thank you for your Perfect Rating!We appreciate the feedback and wish to see you again soon!

10/10 Excellent

Emily

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice staff
Séjour de 3 nuits en février 2024
Réponse de Aisha James le 5 mars 2024
Dear Emily,Thank you for taking the time to review our hotel and provide such an awesome rating! We're pleased to hear that you enjoyed your experience with us and found our staff to be nice. We look forward to welcoming you back to Cameo Beverly Hills soon!

10/10 Excellent

Jennifer Marie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only thing i didnt like was that the rooms did not have a mini fridge or coffee maker. The bar area downstairs did have coffee and tea each morning to offset not having a machine in the room.
Séjour de 3 nuits en février 2024
Réponse de Aisha James le 5 mars 2024
Dear Jennifer,Thank you for taking the time to review our hotel and provide such an awesome rating! We're pleased to hear that you enjoyed your experience with us, I apologize for the issue with the inoperable coffee makers during your stay and a mini fridge not being in the room (they're available upon request). We look forward to welcoming you back to Cameo Beverly Hills soon!

6/10 Satisfaisant

Paul

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
no bar, restaurant open only from 6pm, no room service
Séjour de 4 nuits en février 2024
Réponse de Aisha James le 5 mars 2024
Dear Paul,Thank you for staying with us and taking the time to review our hotel. We apologize for the inconvenience regarding the bar, restaurant hours and room service. I will be sure to pass the information on to my Food and Beverage team as we love to hear when we can improve upon areas to enhance every guest experience on all levels.

8/10 Bien

Ender

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was a nice place...but needs to be updated .
Séjour de 4 nuits en février 2024
Réponse de Aisha James le 27 févr. 2024
Dear Ender,Thank you for taking the time to review our hotel and provide valuable feedback. We're pleased to hear that you enjoyed your stay. We look forward to welcoming back again soon for your future travel needs with Cameo Beverly Hills.

10/10 Excellent

mehran

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome
Séjour de 5 nuits en février 2024
Réponse de Aisha James le 23 févr. 2024
Dear Mehran,Thanks for taking the time to review our hotel and provide some feedback regarding your amazing experience with us. We look forward to hosting you again soon.

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service all around beautiful place to stay needs a safe and mini fridge and it will be a 10
Séjour de 2 nuits en février 2024
Réponse de Aisha James le 22 févr. 2024
Dear Robert,Thank you for taking the time to review our hotel and provide such amazing, valuable feedback regarding your recent experience with us. Please note if you should come stay with us again, safes & mini fridges are available upon request. We look forward to hosting you again soon for your future travel needs with Cameo Beverly Hills!Yours In Hospitality,Aisha James

8/10 Bien

Russell

Voyage d’affaires
Les points forts : Propreté et personnel et service
All good and great price point. Parking over priced as everywhere! Building leaked a lot In rain and there’s no coffee machines in the rooms. Otherwise nice.
Séjour de 7 nuits en février 2024
Réponse de Aisha James le 22 févr. 2024
Dear Russell,Thank you for taking the time to review our hotel and provide such amazing feedback regarding your recent experience with us. Please be advised if you should stay with us again that in-room coffee machines are available upon request. I apologize about the water leaking in your guest room, we will be sure to pass along your comments to our entire Team as we love to hear when we can improve upon areas to enhance each and every guest experience.

4/10 Médiocre

BIANCA E

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Beautiful area. But the staffing awful!! 😣 We waited for drink for 30 mins, ordered then we waited for another 30 minutes they went to the back of main restaurant to mix the drink idk. They should have told us they were closed until 5 pm for the front bar. Next day we went to have breakfast, they sat us. Then NO ONE CAME BY TO SAY or ask if we were ready to order. They served some Asian people big family first. Even tho we sat first. They kept walking by us as if we were ghost. We waited for 30 mins. They would serve everyone (other races) But never to my friend and I. (we are latin we felt a bad racism) We walked out and they just saw us no one said anything or ask. It was very rude and disrespectful Bed is awful! Felt like sleeping on Motel mattress. I hope that now that they will rebuild it. It might help them to get better. Not to mention dead RATS around the place.
Séjour de 1 nuit en février 2024
Réponse de Aisha James le 18 févr. 2024
Dear Bianca,Thank you for taking the time to review our hotel and share valuable, helpful feedback regarding your recent experience with us. I want first and foremost apologize for the lack of service and attention you endured with our food and beverage department. I apologize for the discomfort of your hotel bed as well. We treat all of our guests with the upmost respect, and everyone is treated and cared for like royalty. I will be sure to pass along ALL of your comments to our management team as we love to hear when we can improve upon areas to enhance each and every guest experience ALL levels. We hope you will return to give us a second chance to deliver the 5-star service you've come to expect when staying at Cameo Beverly Hills!Yours in hospitality,